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Embassy Suites by Hilton Memphis East Germantown Area

3.5 star property
Hotel in Memphis with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton Memphis East Germantown Area

Lobby
Pool
Lobby
Exterior
Free daily cooked-to-order breakfast
In the heart of the business district, Embassy Suites Memphis offers a vibrant retreat with cooked-to-order breakfast and a daily manager's reception. Unwind at the bar or gym, enjoy Italian cuisine at Frank Grisanti Italian, and take advantage of dry cleaning services and 24-hour front desk support - all appreciated by previous guests for its helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Gym
  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible, Bathtub

7.8 out of 10
Good
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(55 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Conference Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
  • 256 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
2 bedrooms
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1022 S Shady Grove Rd, Memphis, TN, 38120

What's nearby

  • Baptist Memorial Hospital-Memphis - 4 min drive - 2.9 km
  • Memphis Botanic Garden - 8 min drive - 7.4 km
  • Shelby Farms Visitor Center - 8 min drive - 8.1 km
  • University of Memphis - 9 min drive - 8.8 km
  • Graceland - 19 min drive - 23.5 km

Getting around

  • Memphis Central Station - 20 min drive
  • Memphis International Airport (MEM) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪Panda Express - ‬8 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Red Koi Japanese Cuisine - ‬13 min walk
  • ‪Starbucks - ‬6 min walk

About this property

Embassy Suites by Hilton Memphis East Germantown Area

Hotel near University of Memphis
At Embassy Suites by Hilton Memphis East Germantown Area, you can look forward to free cooked-to-order breakfast, a free daily manager's reception, and dry cleaning/laundry services. The on-site Italian cuisine restaurant, Grissini's, offers lunch and dinner. In-room WiFi (surcharge) is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • Self parking (surcharge), an electric car charging station, and express check-out
  • Express check-in, a 24-hour front desk, and a porter/bellhop
  • A vending machine, a front-desk safe, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 220 rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with shower/tub combinations and free toiletries
  • 55-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Uncovered self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free cooked-to-order breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Atrium/Lobby Bar
  • Grissini's

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Wedding services

Business services

  • 4,232 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Grab bar in shower (27 inches high)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1989
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 10 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Memphis
Embassy Suites Memphis
Memphis Embassy Suites
Embassy Suites Memphis Hotel Memphis
Embassy Suites Memphis Hotel
Embassy Suites Memphis
Embassy Suites by Hilton Memphis East Germantown Area Hotel
Embassy Suites by Hilton Memphis East Germantown Area Memphis

Frequently asked questions

Is Embassy Suites by Hilton Memphis East Germantown Area pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much does it cost to stay at Embassy Suites by Hilton Memphis East Germantown Area?

As of Aug 29, 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Memphis East Germantown Area on Sept 13, 2025 start from CA $174.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Embassy Suites by Hilton Memphis East Germantown Area?

Self parking is available for USD 10 per day.

What time is check-in at Embassy Suites by Hilton Memphis East Germantown Area?

Check-in begins at 4:00 PM.

What time is check-out at Embassy Suites by Hilton Memphis East Germantown Area?

Check-out is at 11 AM.

Where is Embassy Suites by Hilton Memphis East Germantown Area located?

Situated in the business district, this hotel is 0.8 mi (1.3 km) from Lichterman Nature Center and within 3 mi (5 km) of Opera Memphis and Baptist Memorial Hospital-Memphis. Regional One Health East Campus is 2.9 mi (4.6 km) away.

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Embassy Suites by Hilton Memphis East Germantown Area Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 175 out of 287 reviews
Rating 8 - Good. 51 out of 287 reviews
Rating 6 - Okay. 36 out of 287 reviews
Rating 4 - Poor. 11 out of 287 reviews
Rating 2 - Terrible. 14 out of 287 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Yamani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was very friendly
Stayed 2 nights in Apr 2025

10/10 Excellent

Jewell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and easy to go to
Stayed 1 night in Aug 2025

8/10 Good

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy interstate access. There are a lot of restaurants very close by. The parking was very easy, although there's a $10 charge. The only thing that I saw was not appealing that my bathroom ceiling in my room was peeling.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Best hotel breakfast option ever.
Stayed 1 night in Apr 2025

8/10 Good

Frank J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice exactly as expected
Stayed 1 night in Jun 2025

10/10 Excellent

Yashi

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 1 night in Jul 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
The food was horrible,Embassy is known for there breakfast and it has gone down tremendously.
Stayed 1 night in Aug 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, service was good, area was safe and easy to get around
Stayed 3 nights in Apr 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities
I was disappointed with my stay because I booked a room with a tub/shower and only got a shower. Then I was up charged when they finally did find me a room with a tub.
Stayed 3 nights in Jul 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, staff very friendly, enjoyed the area and everything the hotel had to offer. Unfortunate the pool was not available at the time of our stay.
Stayed 1 night in Jun 2025

8/10 Good

john

Liked: Staff & service, room comfort

Good place to stay

The stay was ok. The restaurant was great! Our waitress Shelby was awesome
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight trip

Overall a wonderful stay! Customer service, cleanliness, quietness, room comfort, food options and general feel was amazing.
Stayed 1 night in Mar 2025

4/10 Poor

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Service was short and unfriendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Shan

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast is great. A couple of different types of fresh cooked omelet are the best.
Stayed 2 nights in May 2025

10/10 Excellent

Erica

Liked: Property conditions & facilities
Great breakfast
Stayed 1 night in Apr 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the spacious room and mini fridge and microwave. I would prefer a Kurtis. The coffee maker didn’t work and made a mess. Coffee in room is very important to me.
Stayed 1 night in Jul 2025

6/10 Okay

Walter

It was OK, some of the areas weren’t clean. And the breakfast area needed to be more clean as well.
Stayed 1 night in Jun 2025

8/10 Good

Rashica

Nice clean room hood breakfast hood customer service
Stayed 2 nights in May 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in May 2025

2/10 Terrible

Lawrence

Liked: Property conditions & facilities
Disliked: Cleanliness
There was a lot of human hair in the tub drain, and a lot of human hair in the bathroom.
Stayed 2 nights in Jun 2025

10/10 Excellent

SHAWNA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Hope they get 24/7 coffee servixe
Stayed 3 nights in Mar 2025

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities
It's a safe area
Stayed 6 nights in Mar 2025