[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) - Overview - Rooms - Location - Policies The Palms Resort sits in a lively neighborhood near the metro station, offering vibrant atmosphere and genuine hospitality. Guests enjoy breakfast buffet favorites, relax by the pool, or savor delicious meals at ROCOCO steakhouse. 10 Exceptional ## Popular amenities - Bar - Breakfast included - Pool - Pet-friendly - Housekeeping - Parking included ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMelgar-Hotels-The-Palms-Resort.h101072867.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMelgar-Hotels-The-Palms-Resort.h101072867.Hotel-Information) ## About this property ### The Palms Resort Hotel near a metro station Consider a stay at The Palms Resort and take advantage of a free breakfast buffet, a terrace, and a coffee shop/cafe. The on-site steakhouse, ROCOCO, features a poolside location. Guests can also expect to find a garden, an outdoor entertainment area and a bar. Other perks include: - An outdoor pool - Free self parking - Outdoor furniture Room features All guestrooms at The Palms Resort feature comforts such as separate dining areas. Other amenities include: - Bathrooms with rainfall showers and free toiletries - Separate dining areas, art supplies, and daily housekeeping ## Property amenities ### Parking and transportation - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 10:00 AM - A bar/lounge - A coffee shop/cafe - A restaurant ### Restaurants on site - ROCOCO ### Things to do - Outdoor pool ### Family friendly - Art supplies - Children's games - Outdoor pool - Separate in-room dining area ### Conveniences - Limited-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (daily) - Proposal/romance packages ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture - Terrace ### Accessibility - No elevator - Smooth flooring in room ## Room amenities ### Bedroom - Down comforter ### Bathroom - Free toiletries - Private bathroom - Rainfall showerhead - Shampoo - Shower - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Food and drink - Separate dining area ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 3:00 PM Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions The front desk is open daily from 8:00 AM - 6:00 PM Front desk staffed during limited hours ### Renovations and closures This property is closed from January 30 2024 to January 7 2026 (dates subject to change). ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of COP 20000 per pet, per night, plus a deposit of COP 20000 per night Pets cannot be left unattended Restrictions apply; for more information contact the property at the number on the booking confirmation ### Children and extra beds Children are welcome Children may not be eligible for complimentary breakfast ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Pet deposit: COP 20000 per night - Pet fee: COP 20000 per pet, per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. ### Property is also known as The Palms Resort Hotel The Palms Resort Melgar The Palms Resort Hotel Melgar ## Frequently asked questions ### Does The Palms Resort have a pool? > Yes, this property has an outdoor pool. ### Is The Palms Resort pet-friendly? > Yes, pets are allowed at this property. There's a deposit of COP 20000 per night and a fee of COP 20000 per pet, per night. Some restrictions may apply, so please contact the property for more details. ### How much is parking at The Palms Resort? > Self parking is free at this property. ### What time is check-in at The Palms Resort? > Check-in start time: 2:00 PM; Check-in end time: 3:00 PM. ### What time is check-out at The Palms Resort? > Check-out is at noon. ### Where is The Palms Resort located? > Situated in the suburbs, this hotel is 2.7 mi (4.4 km) from San Francisco de Asis Church and 12.2 mi (19.6 km) from Piscilago Zoo. Piscilago Water Park and Lago Sol are also within 16 mi (25 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. 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