Forfaits vacances – Mazeppa

Personnel très gentil

Super

We had a great stay and would definitely recommend this place to anyone visiting the area. One of the best things about the location is how convenient it is. We were within walking distance of so many places, which made getting around easy and allowed us to enjoy the area without constantly having to drive. From the moment we arrived, the staff was friendly, welcoming, and helpful. The rooms were clean, comfortable, and well maintained, and you could tell that the property is taken care of. Breakfast was another nice part of our stay. The breakfast area was very clean and organized, and there were plenty of choices to satisfy everyone. Everything was well stocked, and it was a great way to start the day before heading out. We also really appreciated the overall atmosphere of the area. We felt safe and comfortable walking around, and the surrounding neighborhood was welcoming and convenient. Overall, we had a very positive experience. Between the friendly staff, clean rooms, good breakfast, safe surroundings, and excellent location, this was a great place to stay. We would absolutely stay here again on a future visit and would gladly recommend it to family and friends.

Bottom line, would I stay here again? Yes, now that I've been through the check in process but that was an absolute headache the first time around. Also, apartment complex isn't very well kept up on the outside. Walkways were very dirty and the area was a bit run down. The inside of the apartment was pretty clean though and I had no issues with anything inside and it was a comfortable stay. The issue with check in is A LOT of miscommunication. First off, the address repeatedly given to me in texts and emails was for the head office, NOT the actual apartment unit. The head office knew about the Landing rentals but sent me to the wrong building in the very large complex. I finally go the correct address when on my 5th or so call to Landing, I was given a PDF via email that I was told should have been provided automatically. Second, I was also told, repeatedly that there was a key box in the walkway that I would enter a code into and that would give me the key to the apartment. I did find one of those boxes like they put on homes being sold so realtors can access the property but none of the codes sent to me would open it. Turns out, the multiple codes I was sent, over multiple calls wasn't for this at all, there is actually a digital lock on the door to the unit. ADDITIONALLY, the codes sent wouldn't have worked for that either! I was sent multiple 4 digit codes, the door takes a 7 digit code. I'm like 6 calls in at this point!!! WTH??