Title: Grand Hotel Palace - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2546785&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Grand Hotel Palace Travelers unwind by the marina or enjoy rejuvenating spa treatments after exploring the historic Marsala Porta Garibaldi and nearby attractions ## Photo gallery for Grand Hotel Palace ![Seasonal outdoor pool, open 8:00 AM to 6:00 PM, pool umbrellas - Grand Hotel Palace (Marsala)](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/d90b7a29.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor spa tub - Grand Hotel Palace (Marsala)](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/eb2fa1a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - Grand Hotel Palace (Marsala)](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/22dfe5fb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Grand Hotel Palace (Marsala)](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/4635ae6f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Grand Hotel Palace (Marsala)](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/9213f9de.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Grand Hotel Palace, near Donnafugata Winery, is perfect for Marsala exploration. Enjoy a free breakfast buffet, cycle around town, or swim in the seasonal pool. Parents love babysitting services and relaxing with a sports massage at the spa tub. ## Reviews 8.2 Very good ## Popular amenities - Pool - Hot tub - Breakfast included - Pet friendly - Parking included - Free WiFi ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2546785&PinnedHotelID=2546785&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Superior Room, Sea View ![Superior Room, Sea View | Living room](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/045f93ee.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Sea View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Bathrobes Hair dryer - 215 sq ft - Sea view - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/83d6be13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Balcony Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Separate bedroom Premium bedding - 484 sq ft - 1 bedroom - Sea view - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ### View all photos for Classic Double or Twin Room ![Classic Double or Twin Room](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/587c34d1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double or Twin Room 7.6 Good 7 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Bidet Hair dryer - 204 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Room ![Comfort Room](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/f52083f4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 8.4 Very good 8 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout drapes/curtains Private bathroom - 215 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Superior Room, Garden View ![Superior Room, Garden View](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/b8055404.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, Garden View 9.0 Wonderful 2 reviews ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Premium bedding Blackout drapes/curtains Private bathroom - 237 sq ft - Sleeps 3 - 1 Double Bed OR 2 Twin Beds ### View all photos for Classic Double Room Single Use ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/3000000/2550000/2546800/2546785/f12bf90c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Double Room Single Use ### Highlights Soundproofed Air conditioning Connecting rooms available Flat-screen TV Hypo-allergenic bedding Blackout drapes/curtains Bidet Hair dryer - 193 sq ft - Sleeps 1 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FMarsala-Hotels-Grand-Hotel-Palace.h2546785.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FMarsala-Hotels-Grand-Hotel-Palace.h2546785.Hotel-Information) ## About the area Located in Marsala, Grand Hotel Palace is in the city center and near a train station. Piazza della Repubblica and Palazzo Senatorio are notable landmarks, and some of the area's activities can be experienced at Cantine Florio and Donnafugata Winery. Museo Archeologico di Baglio Anselmi and Marsala Porta Garibaldi are two other places to visit that come recommended. Discover the area's water adventures with scuba diving and snorkeling nearby, or enjoy the great outdoors with horse riding and hiking/biking trails. [Visit our Marsala travel guide](https://www.expedia.ca/Marsala.dx182137) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.78867%2C12.44351&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TBqBOqQgrIgVZ7y3y_LllgmxV88=) Via Lungomare Mediterraneo, 57, Marsala, TP, 91025 ### What's nearby - Cantine Florio \- 5 min walk \- 0.5 km - Donnafugata Winery \- 8 min walk \- 0.7 km - Marsala Porta Garibaldi \- 18 min walk \- 1.6 km - Piazza della Repubblica \- 18 min walk \- 1.6 km - Cantina Pellegrino \- 13 min drive \- 2.6 km ### Getting around - Marsala Station - 9 min walk - Vicenzo Florio Airport (TPS) - 32 min drive ### Restaurants - ‪Juparanà DrinkCafè - ‬8 min walk - ‪Cellarius - ‬12 min walk - ‪Millennium Bar - ‬8 min walk - ‪I Bucanieri - ‬3 min walk - ‪Osteria Il Gallo e L'innamorata - ‬17 min walk ## About this property ### Grand Hotel Palace Luxury family-friendly hotel near Cantine Florio Located close to Donnafugata Winery and Marsala Porta Garibaldi, Grand Hotel Palace provides a free breakfast buffet, a marina, and a poolside bar. Active travelers can enjoy cycling at this hotel. For some rest and relaxation, visit the hot tub, and indulge in a hot stone massage, a facial, or a body scrub. In addition to a rooftop terrace and a garden, guests can connect to free in-room WiFi. Other perks at this hotel include: - A seasonal outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Limo/town car service, bike rentals, and express check-in - Babysitting (surcharge), a front-desk safe, and tour/ticket assistance Room features All 55 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with bidets and free toiletries - 32-inch flat-screen TVs with satellite channels - Wardrobes/closets, childcare services, and heating ## Similar properties ![Interior detail](https://images.trvl-media.com/lodging/2000000/1620000/1617800/1617799/77cd7194.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Carmine Marsala - Spa - Free WiFi - Air conditioning - Parking available 9.4 Exceptional 233 reviews CA $106 CA $117 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=1617799&PinnedHotelID=1617799&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/105000000/104450000/104447400/104447323/b09bb849.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Selinunte Boutique Hotel Castelvetrano - Pool - Hot tub - Breakfast included - Pet friendly 9.2 Wonderful 10 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-01-31&selected=104447323&PinnedHotelID=104447323&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1560000/1554900/1554894/w3837h2557x3y3-4f6f8439.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Best Western Hotel Stella D'Italia Marsala - 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Free WiFi - Restaurant - Air conditioning - Parking available 8.0 Very good 193 reviews CA $101 CA $115 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=1469376&PinnedHotelID=1469376&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) - Area shuttle (surcharge) - Train station pick-up shuttle (surcharge) - Limo/town car service - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - Bicycle rentals - Children's pool - Hot tub - Library - Piano - Seasonal outdoor pool - TV in common areas ### Family friendly - Children's pool - In-room babysitting (surcharge) - Laundry facilities - Seasonal outdoor pool - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business center - Computer station - Conference center (5,382 square feet of space) - Meeting rooms ### Outdoors - Garden - Marina - Pool loungers - Pool umbrellas - Rooftop terrace ### Spa - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - In-room massages - Manicures/pedicures - Sports massages - Swedish massages - Thai massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Low-height counter and sink - Raised toilet seat - Wheelchair accessibility - Wheelchair accessible (may have limitations) ### More - 2 buildings - 2 floors - Banquet hall - Belle Époque architecture - Built in 2006 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bidet - Free toiletries - Hair dryer - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch flat-screen TV with satellite channels ### Food and drink - Limited room service - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Heating (climate-controlled) - Iron/ironing board on request - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from November 1 to April 30: - Swimming pool ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 20 per pet, per night Service animals are welcome, and are exempt from fees Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for EUR 50.0 per day Cribs (infant beds) are available for EUR 20.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 16 December - 14 January, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age. - A tax is imposed by the city: From 15 January - 15 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age. - A tax is imposed by the city: From 16 March - 14 November, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 14 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 20 per pet, per night - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Crib (infant bed) fee: EUR 20.0 per day - Rollaway bed fee: EUR 50.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a smoke detector This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention All guests, including children, must be present at check-in and show their government-issued photo ID card or passport Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation The seasonal pool will be open from May to October Pool access available from 8:00 AM to 6:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### National rating This property has received its official star rating from the local rating authority. ### Property is also known as Grand Hotel Palace Marsala Grand Palace Marsala Grand Hotel Palace Marsala, Sicily New Palace Marsala Grand Hotel Palace Hotel Grand Hotel Palace Marsala Grand Hotel Palace Hotel Marsala ## Frequently asked questions ### Does Grand Hotel Palace have a pool? ### Is Grand Hotel Palace pet-friendly? ### How much is parking? ### What time is check-in at Grand Hotel Palace? ### What time is check-out at Grand Hotel Palace? ### Does Grand Hotel Palace provide a shuttle to the airport? ### Where is Grand Hotel Palace located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Grand Hotel Palace Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 6.6 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 116 8 - Good 100 6 - Okay 49 4 - Poor 15 2 - Terrible 9 ## Reviews ### 8/10 Good #### Peter Oct 16, 2025 Liked: Cleanliness Hotel was a bit "tired" but a good value for the price ##### Peter Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Mrs Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff were very helpful ##### Mrs Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Christine Apr 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Charming We loved our view of the sea, the pretty lobby and dining room, and the delicious breakfast! ##### Christine Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Viktoria Jun 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities A charming place with a lovely pool and vibe. Staff very nice and breakfast very good ##### Viktoria Stayed 2 nights in Jun 2024 ### 8/10 Good #### James Sep 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities nice hotel with good facilities. staff very helpful and attentive. huge room just would have been nice to have a kettle in the room ##### James Stayed 2 nights in Sep 2024 ### 6/10 Okay #### Carla Jan 12, 2025 Liked: Cleanliness, staff & service we were pretty much the only guests. Very nice hotel, room fine, food was less, as we were pretty much the only guests, breakfast was not always fresh and less choices. All staff were friendly and very helpful. A bit boring such an empty hotel, though. ##### Carla Stayed 3 nights in Jan 2025 ### 10/10 Excellent #### Paula Jun 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Reviews not great lately but the place is clean and tidy, staff lovely. The room we stayed in was gorgeous well worth the extra for a superior room and the shower was the most powerful I’ve ever used! Just needs more guests to make it a busy bustling hotel and I’m sure the next reviews will be better! ##### Paula Stayed 1 night in Jun 2024 ### 6/10 Okay #### Andrew Apr 28, 2025 Liked: Cleanliness, staff & service #### Hot and uncomfortable The people were very friendly. However, the bed was uncomfortable and the room was very warm. The hotel didn’t have any fans available and opening the window didn’t help much to cool the room down. I guess the air conditioning had not been switched over to cool so that wasn’t much help either. ##### Andrew Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller Oct 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Large, Pretty property This hotel has been renamed The New Hotel Palace. It was grand, beautiful pool area, ornate lobby and sitting areas albeit somewhat dated. The staff was lovely. It was very quiet, guessing that it was off season. The breakfast was not enticing, a bit disappointing. The same foods were out for 2 mornings so there was nothing that was fresh except maybe the loaf of bread to toast. ##### Verified traveller Stayed 2 nights in Sep 2024 ### 4/10 Poor #### Morten Sep 28, 2024 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities This is NOT a 5 star - maybe a two star hotel on a good. The hotel is clean but everything is just very old and NOT in a romantic way. Breakfast is not good! The city of Marsala is not worth stating in. Go for Mazara instead. ##### Morten Stayed 3 nights in Sep 2024 ### 4/10 Poor #### Dsvid Jun 30, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Not a 5 star It’s billed at a 5 star but… 3? Has a nice pool Breakfast service poor Cracked basin in room Nice carpet No slippers gown or tub but 3 star price too ##### Dsvid Stayed 1 night in Jun 2024 ### 4/10 Poor #### Verified traveller Oct 28, 2023 Disliked: Cleanliness, property conditions & facilities, room comfort #### Not recommending for families with children Hotel is definitely not as seen in the pictures. There is no beach in 200m and location is in the middle of nowhere between warehouses. It may seems like an 5 star hotel but it was more like 2\* hotel. Definitely not recommending for people with children since you have like nothing to do there. Rooms and the hotel also stinked and bed sheets were dirty. They also charge you for everything. Tourist trap for sure. Only good thing was that the personal was friendly. ##### Verified traveller Stayed 2 nights in Oct 2023 ### 8/10 Good #### PETER Aug 20, 2023 Liked: Cleanliness, room comfort #### 5\* - no way The hotel has spacious spaces. The pool and its surroundings are large and not crowded. The pool is fantastic. Actually it's not European 5\*, it's more African. The equipment was a bit outdated, the towels were also very worn. The portions in the restaurant are small, but not because of "fine dining". The city center is a 15-20 minute walk away. The walk leads through an unpleasant area, it does not feel good to walk home there late at night. Breakfast is until 10.30, but by 10 o'clock the offer was poor. ##### PETER Stayed 2 nights in Aug 2023 ### 6/10 Okay #### Cesare Jul 31, 2024 Liked: Staff & service, amenities, property conditions & facilities A Charming Stay with Room for Improvement My family and I recently spent four days at this historic hotel, drawn by its rich background and reputation. The property is impeccably clean, and the staff are incredibly gentle and hospitable. The service is courteous and attentive, reflecting the best of hospitality. However, considering the hotel’s storied past, we expected a more inclusive and detailed approach to service. While breakfast was included, the quality fell short of our expectations. When I requested eggs sunny side up, slightly turned over, I received overcooked eggs with crispy edges instead. We later learned that the waiters, not trained chefs, were responsible for cooking, which seemed unusual for a hotel of this caliber. The excuse given was the lack of appropriate cookware, which felt inadequate for a property with such a prestigious history. Another minor issue occurred during breakfast. As a parent of a three-year-old, I made a sandwich for my child and asked the waiter for napkins. To my surprise, he brought paper towels typically used in bathrooms. This oversight seemed out of place in a five-star establishment where attention to detail should be paramount. Overall, while the hotel offers a beautiful and clean environment with gracious staff, there are areas where improvements are needed, particularly in the dining experience and attention to detail. I would love to return, hoping the management takes these feedback points to heart to enhance the guest ##### Cesare Stayed 3 nights in Jul 2024 ### 8/10 Good #### stephen Oct 13, 2025 Liked: Cleanliness, staff & service, room comfort Nice hotel, friendly staff. Rooms a little dated, but well maintained. Good pool area. ##### stephen Stayed 4 nights in Oct 2025 ### 8/10 Good #### Ronald Sep 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Recommended if you can rent a car ##### Ronald Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Todd May 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities Delightful classic hotel with wonderful friendly staff that speak excellent english. Spacious rooms and excellent breakfast buffet included. ##### Todd Stayed 2 nights in May 2025 ### 10/10 Excellent #### SEUNGBUB Oct 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very neice and entic hotel, I love this expierence ##### SEUNGBUB Stayed 1 night in Oct 2024 ### 8/10 Good #### robert Jul 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities very nice, calm, big pool, close to center ##### robert Stayed 1 night in Jul 2024 ### 6/10 Okay #### gregg Oct 6, 2024 Disliked: Property conditions & facilities This is a hotel that was built about 25 years ago and it’s sort of rundown. Ok for one night ##### gregg Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Michael Jul 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities My 2nd time staying at this property. I will be back again ##### Michael Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Vesa Jun 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A glorious hotel The hotel was a great experience in every possible way. We stayed for two extra nights just to enjoy the hotel and Marsala in general. The hotel is a splendid breath of the old world. Large and airy rooms, exquisite service, wonderful pool and overtly glutenous breakfast combined with a traditional ambience gave an impression of time beyond time. Somehow it felt like we were in a classic movie. We fully recommend this hotel to the couples that want to spend some quality time. ##### Vesa Stayed 3 nights in Jun 2023 ### 10/10 Excellent #### Adrian Apr 8, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Pleasant decorated room with comfortable bed. We stayed in a suite. Very pleasant helpful staff. Easy free parking. Need to drive a short distance to nearby public lot to access the town. Breakfast offerings were on the weak side not in keeping with the character of the hotel. ##### Adrian ### 6/10 Okay #### Witold Apr 26, 2023 Disliked: Amenities, property conditions & facilities Very tired hotel. Window view of an upgraded room was on barbed wired parking lot with train tracks. Breakfast an absolute minimum. ##### Witold Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Michelle Oct 1, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities No way this is a 5 star hotel. It smells, doors and faucets in rooms don’t work, no dinning options on Saturdays, and it must have the hardest and most uncomfortable mattress I have ever slept in. ##### Michelle Stayed 2 nights in Sep 2024 ## Expedia's Latest Trends ### Hotels > [Grand Hotel Flora](https://www.expedia.ca/Sorrento-Hotels-Grand-Hotel-Flora.h919640.Hotel-Information) > > [Hilton Sorrento Palace](https://www.expedia.ca/Sorrento-Hotels-Hilton-Sorrento-Palace.h791135.Hotel-Information) > > [Cristina Hotel](https://www.expedia.ca/SantAgnello-Hotels-Cristina-Hotel.h16729.Hotel-Information) > > [Grand Hotel Excelsior Amalfi](https://www.expedia.ca/Amalfi-Hotels-Grand-Hotel-Excelsior-Amalfi.h1105705.Hotel-Information) > > [Grand Palladium Sicilia Resort & Spa ](https://www.expedia.ca/Campofelice-Di-Roccella-Hotels-Grand-Palladium-Sicilia-Resort-Spa-All-Inclusive.h2032217.Hotel-Information) > > [Hotel La Pensione Svizzera](https://www.expedia.ca/Taormina-Hotels-Hotel-La-Pensione-Svizzera.h899509.Hotel-Information) > > [Hotel Ariston & Palazzo Santa Caterina](https://www.expedia.ca/Taormina-Hotels-Hotel-Ariston-Palazzo-Santa-Caterina.h54117.Hotel-Information) > > [Hotel Mary](https://www.expedia.ca/Vico-Equense-Hotels-Hotel-Mary.h4947835.Hotel-Information) > > [Hotel Marina Riviera](https://www.expedia.ca/Amalfi-Hotels-Hotel-Marina-Riviera.h1419029.Hotel-Information) > > [Hotel Bel Soggiorno](https://www.expedia.ca/Taormina-Hotels-Hotel-Bel-Soggiorno.h1053832.Hotel-Information) > > [Hotel de La Ville](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-De-La-Ville.h921822.Hotel-Information) > > [Santa Caterina](https://www.expedia.ca/Amalfi-Hotels-Santa-Caterina.h2541496.Hotel-Information) > > [Hotel San Giorgio](https://www.expedia.ca/Civitavecchia-Hotels-Hotel-San-Giorgio.h1709306.Hotel-Information) > > [Hilton Lake Como](https://www.expedia.ca/Como-Hotels-Hilton-Lake-Como.h17246644.Hotel-Information) > > [Hotel Villa Belvedere](https://www.expedia.ca/Taormina-Hotels-Hotel-Villa-Belvedere.h2499098.Hotel-Information) > > [Residence Panoramic](https://www.expedia.ca/Maiori-Hotels-Residence-Hotel-Panoramic.h44539994.Hotel-Information) > > [Altafiumara Resort & Spa](https://www.expedia.ca/Villa-San-Giovanni-Hotels-Altafiumara-Resort-Spa.h1366348.Hotel-Information) > > [Hotel Margherita](https://www.expedia.ca/Praiano-Hotels-Hotel-Margherita.h915378.Hotel-Information) > > [Anantara Convento di Amalfi Grand Hotel](https://www.expedia.ca/Amalfi-Hotels-NH-Collection-Grand-Hotel-Convento-Di-Amalfi.h2885039.Hotel-Information) > > [Majestic Palace Hotel](https://www.expedia.ca/SantAgnello-Hotels-Majestic-Palace-Hotel.h45862.Hotel-Information) > > [Hotel Chalet Al Foss](https://www.expedia.ca/Vermiglio-Hotels-Hotel-Chalet-Al-Foss.h9810090.Hotel-Information) > > [Hotel Miramalfi](https://www.expedia.ca/Amalfi-Hotels-Hotel-Miramalfi.h1130642.Hotel-Information) > > [Italiana Hotels Cosenza](https://www.expedia.ca/Cosenza-Hotels-Italiana-Hotels-Cosenza.h1187073.Hotel-Information) > > [Hotel Le Fioriere](https://www.expedia.ca/Praiano-Hotels-Hotel-Le-Fioriere.h1897502.Hotel-Information) > > [UNA Hotels Capotaormina](https://www.expedia.ca/Taormina-Hotels-UNAHOTELS-Capotaormina.h22100.Hotel-Information) > > [Villa Manning Relais](https://www.expedia.ca/Sorrento-Hotels-Villa-Manning-Relais.h21971579.Hotel-Information) > > [Splendid Hotel Taormina](https://www.expedia.ca/Taormina-Hotels-Splendid-Hotel-Taormina.h1735615.Hotel-Information) > > [Verdura Resort](https://www.expedia.ca/Sciacca-Hotels-Verdura-Resort.h2512326.Hotel-Information) > > [Caruso, A Belmond Hotel, Amalfi Coast](https://www.expedia.ca/Ravello-Hotels-Caruso.h1129096.Hotel-Information)