Mansfield Vacation Packages

Clean and comfortable room with good view. Staff was very helpful and friendly. Quiet area and secluded.

When we arrived there was no one to check us in. A child called someone to come check us in. When the staff arrived, they were nice and apologetic. The room was clean but could use some much needed updating. The breakfast was hot and there was a good variety. When we were ready to check out, the front door was locked and no one was in front office or in hospitality room. It is an older hotel but staff was nice.

I've stayed here multiple times. The accessible rooms are more outdated than the other rooms at the property. It is a nice quiet property to stay at during the winter and the staff were really nice.

When we first entered our room, we thought it was great. Then as we started unpacking we noticed how dirty things were. Our daughter was going to sleep on the pull out sofa and there was popcorn and other food chunks in the sofa bed. We tried to make up the bed and there were no linens available. Called 3 times before we got anything. Ended up with 2 sets of sheets, 6 pillowcases, no pillows,and no blankets. Remotes didn't have batteries, so we had to call and get some. Microwave light wouldn't shut off and was starting to melt through the plastic shield. We were on the 4th floor and the patio railing wasn't bolted/screwed on tightly. Dining chair legs were loose and couldn't be used unless we tightened all the bolts. The bedroom headboard needs more stability. Lots of food chunks and large pieces of trash under the bed. Bedroom blinds kept sticking. No screens in the bedroom windows. The bathroom had broken and chipped tile baseboard with raw drywall exposed to moisture. Chipped tile near shower had mold growing behind with the drywall getting soft. Light fixtures in the bathroom we're not properly stabilized. No extra toilet paper was provided.

Yes, clean room, charming staff, and very accommodating