Verified
8/10 Good
Philippe
May 22, 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Venti Hotel in Maceió is overall a good hotel that meets expectations. The location is excellent, the pool area is very nice, and the beds are comfortable. The rooms are pleasantly air‑conditioned, and the lobby is also kept cool, but the moment you step out of the elevator into the corridor, the warm and humid air is quite overwhelming. The staff is friendly and helpful throughout the stay. The breakfast is generally good, although it is noticeable that the kitchen and service teams are not yet fully coordinated. The complimentary champagne is a nice touch, but charging for sparkling water feels unnecessary. Each table receives a basket of assorted breads, which seems redundant for a buffet and leads to avoidable food waste; offering everything directly at the buffet, including a small self‑service drink station, would be more efficient. Personally, I did not enjoy the Croque Monsieur or the tapioca. A simple “Please clean / Do not disturb” sign in the room would also be helpful; on one day, we returned from the beach at 6 pm and the room had not yet been cleaned. Overall, it is a solid hotel with strong potential, and a few adjustments in breakfast organization, housekeeping, and corridor ventilation would make the experience even better.
Philippe
Stayed 2 nights in May 2026
