Title: Hotel Firenze Lugano - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=33234549&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Firenze Lugano Sip your morning coffee while taking in breathtaking views of Lake Lugano. Enjoy an evening drink at the bar after exploring this beautiful Italian city. ## Photo gallery for Hotel Firenze Lugano ![Exterior - Hotel Firenze Lugano (Lugano)](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/e2067db9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Twin Room, Lake View - Hotel Firenze Lugano (Lugano)](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/6ffbf476.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony - Hotel Firenze Lugano (Lugano)](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/5ac55216.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Firenze Lugano (Lugano)](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/8e07cef7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Hotel Firenze Lugano (Lugano)](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/b018fbc2.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Perched near Lake Lugano, Hotel Firenze Lugano invites you to unwind with a rooftop view, sip coffee at the cafe or stroll through the garden. With in-room WiFi, a bar and conference space nearby and multilingual staff on hand you're sure to have a seamless stay. ## Reviews 6.4 ## Popular amenities - Pet friendly - Free WiFi - Restaurant - Breakfast available - Business services - Bar ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=33234549&PinnedHotelID=33234549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=33234549&PinnedHotelID=33234549&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=33234549&PinnedHotelID=33234549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=33234549&PinnedHotelID=33234549&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=33234549&PinnedHotelID=33234549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=33234549&PinnedHotelID=33234549&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=33234549&PinnedHotelID=33234549&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=33234549&PinnedHotelID=33234549&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 5 of 5 rooms ### View all photos for Triple Room, Terrace ![Triple Room, Terrace](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/cccf1727.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Terrace ### Highlights Terrace Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Daily housekeeping Desk - 269 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Triple Room, Bathtub ![Triple Room, Bathtub](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/4a461c67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Bathtub ### Highlights Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Daily housekeeping Desk - 247 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ### View all photos for Twin Room, Balcony ![Twin Room, Balcony](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/b98e534c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Balcony ### Highlights Balcony Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Daily housekeeping Desk - 1151 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Twin Room, Lake View ![Twin Room, Lake View](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/6ffbf476.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Lake View ### Highlights Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Daily housekeeping Desk - 129 sq ft - Lake view - Sleeps 3 - 2 Twin Beds ### View all photos for Deluxe Double Room, Balcony ![Deluxe Double Room, Balcony](https://images.trvl-media.com/lodging/34000000/33240000/33234600/33234549/6f1bdb9c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, Balcony ### Highlights Balcony Heating Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Daily housekeeping Desk - Sleeps 3 - 1 Double Bed ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1040000/1039900/1039898/50c3c5dc_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Acquarello Swiss Quality Hotel Lugano City-Centre - Breakfast included - Pet friendly - Free WiFi - Air conditioning 7.8 Good 1,001 reviews CA $215 CA $238 total includes taxes & fees Jan 22 - Jan 23 [](https://www.expedia.ca/Lugano-Hotels-Acquarello-Swiss-Quality-Hotel.h1039898.Hotel-Information?chkin=2026-1-22&chkout=2026-1-23&rm1=a2®ionId=2157&destination=Lugano&destType=MARKET&latLong=46.003887,8.951399&searchId=ecdc35dc-ea86-496a-a72c-2e29a579558a&top_cur=CAD) Ad ![Bar (on property)](https://images.trvl-media.com/lodging/14000000/13440000/13437500/13437441/17dc2ae8.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis budget Lugano Paradiso Paradiso - Pet friendly - Free WiFi - Restaurant - Air conditioning 8.0 Very good 744 reviews CA $130 CA $150 total includes taxes & fees Feb 11 - Feb 12 [](https://www.expedia.ca/Paradiso-Hotels-Ibis-Budget-Lugano-Paradiso.h13437441.Hotel-Information?chkin=2026-2-11&chkout=2026-2-12&rm1=a2®ionId=2157&destination=Lugano&destType=MARKET&latLong=46.003887,8.951399&searchId=ecdc35dc-ea86-496a-a72c-2e29a579558a&top_cur=CAD) Ad ![Daily continental breakfast (CHF 26 per person)](https://images.trvl-media.com/lodging/5000000/4630000/4624400/4624356/d47b1d00.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### ibis Lugano Paradiso Paradiso - Pet friendly - Free WiFi - Air conditioning - Breakfast available 8.4 Very good 598 reviews CA $173 CA $194 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Paradiso-Hotels-Ibis-Lugano-Paradiso.h4624356.Hotel-Information?chkin=2026-2-8&chkout=2026-2-9&rm1=a2®ionId=2157&destination=Lugano&destType=MARKET&latLong=46.003887,8.951399&searchId=ecdc35dc-ea86-496a-a72c-2e29a579558a&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/10000/1100/1020/26086b74.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Novotel Lugano Paradiso Paradiso - Pool - Pet friendly - Kids pool - Free WiFi 8.8 Excellent 631 reviews CA $330 CA $365 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Paradiso-Hotels-Novotel-Lugano-Paradiso.h1020.Hotel-Information?chkin=2026-2-5&chkout=2026-2-6&rm1=a2®ionId=2157&destination=Lugano&destType=MARKET&latLong=46.003887,8.951399&searchId=ecdc35dc-ea86-496a-a72c-2e29a579558a&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLugano-Hotels-Hotel-Firenze-Lugano.h33234549.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLugano-Hotels-Hotel-Firenze-Lugano.h33234549.Hotel-Information) ## About the area Lugano is home to Hotel Firenze Lugano. Funicolare Monte Brè - Cassarate Station and Villa Ciani are local landmarks, and the area's natural beauty can be seen at Lake Lugano and Bolle di Magadino. Looking to enjoy an event or a game while in town? See what's happening at Pista La Resega or Maccagno Stadium. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. [Visit our Lugano travel guide](https://www.expedia.ca/Lugano.dx2157) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.00125%2C8.97672&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qQ5NoLmcPZ8CMc_BoWBofLef75o=) Strada di Gandria 1, Lugano, 6976 ### What's nearby - Funicolare Monte Brè - Cassarate Station \- 11 min walk \- 0.9 km - Lugano Exhibition Centre \- 17 min walk \- 1.5 km - Mount Brè \- 19 min walk \- 1.6 km - Palazzo dei Congressi \- 3 min drive \- 2.1 km - Lake Lugano \- 7 min drive \- 2.1 km ### Getting around - Lugano Funicular Station - 5 min drive - Melide Station - 11 min drive - Lugano (LUG-Agno) - 26 min drive ### Restaurants - ‪Lanchetta - ‬16 min walk - ‪Lugano Marittima - ‬4 min drive - ‪Pane & Zucchero - ‬17 min walk - ‪La Fermata - ‬3 min drive - ‪Martini Lounge Caffé - ‬13 min walk ## About this property ### Hotel Firenze Lugano Hotel near Lake Lugano You can look forward to a rooftop terrace, a coffee shop/cafe, and a garden at Hotel Firenze Lugano. In addition to a bar and conference space, guests can connect to free in-room WiFi. Other perks at this hotel include: - Buffet breakfast (surcharge), wedding services, and multilingual staff - A banquet hall, luggage storage, and smoke-free premises - Tour/ticket assistance and meeting rooms Room features All guestrooms at Hotel Firenze Lugano have amenities such as free WiFi. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Free infant beds, heating, and daily housekeeping ## Similar properties ![Lobby sitting area](https://images.trvl-media.com/lodging/22000000/21540000/21537200/21537135/8c1f8b49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lugano Center GuestHouse Loreto - Pet friendly - Free WiFi - Air conditioning - Business services 8.0 Very good 338 reviews CA $127 CA $140 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=21537135&PinnedHotelID=21537135&HadPinnedHotel=true®ionId=-1&adults=2) ![Soundproofing, free WiFi](https://images.trvl-media.com/lodging/113000000/112730000/112720300/112720216/714e7759.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GuestHouse Lugano University Molino Nuovo - Kitchen - Free WiFi - Laundry - Outdoor Space 7.6 Good 25 reviews CA $115 CA $126 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=112720216&PinnedHotelID=112720216&HadPinnedHotel=true®ionId=-1&adults=2) ![Room, 1 Queen Bed](https://images.trvl-media.com/lodging/113000000/112790000/112781900/112781857/74a7f43b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GuestHouse Magliaso Golf Magliaso - 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Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=1702276&PinnedHotelID=1702276&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Food and drink - Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 15 for adults and CHF 15 for children - A bar/lounge - A coffee shop/cafe - A restaurant ### Family friendly - In-room crib ### Conveniences - Limited-hour front desk - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance - Wedding services ### Business services - 269 square feet of conference space - Meeting rooms ### Outdoors - Garden - Rooftop terrace ### Accessibility - No elevator ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Limited room service ### More - Desk - Heating ## Policies ### Check-in Check-in start time: 6:00 PM; Check-in end time: 10:00 PM Contactless check-in available Late check-in subject to availability Minimum check-in age: 15 ### Check-out Check-out before 11:00 AM Contactless check-out available ### Special check-in instructions The front desk is open daily from 8:00 AM - 10:00 AM Front desk staffed during limited hours If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 10 per pet, per day Food and water bowls are available ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 29.0 per day Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age. - Tourism fee: CHF 0.15 per person, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately CHF 15 for adults and CHF 15 for children - Pet fee: CHF 10 per pet, per day - Rollaway bed fee: CHF 29.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Cashless transactions are available This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators ### Property is also known as Firenze Lugano Castagnola Firenze Lugano Hotel Firenze Lugano Hotel Hotel Firenze Lugano Lugano Hotel Firenze Lugano Hotel Lugano ## Frequently asked questions ### Is Hotel Firenze Lugano pet-friendly? ### How much does it cost to stay at Hotel Firenze Lugano? ### What time is check-in at Hotel Firenze Lugano? ### What time is check-out at Hotel Firenze Lugano? ### Where is Hotel Firenze Lugano located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Firenze Lugano Reviews 6.4 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 6.8 Cleanliness ### 7.4 Location ### 7.6 Staff & service ### 6.2 Property conditions & facilities 10 - Excellent 24 8 - Good 33 6 - Okay 28 4 - Poor 18 2 - Terrible 21 ## Reviews ### 4/10 Poor #### Verified traveller Jul 1, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort One bed was very noisy and the towels have seen their better days a decade ago. Staff was friendly! Nice views from the terracce. ##### Verified traveller Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Jennifer R Jun 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely Stay! We had a great stay at Hotel Firenze Lugano! The receptionist was so sweet and welcoming, which set a really nice tone for our visit. The location was perfect for us — we walked the Olive Trail to Gandria right from the hotel, and it was a beautiful and manageable distance. We also ate at the onsite restaurant and really enjoyed it — the food was lovely and the atmosphere was relaxed. While there’s no dedicated parking, we were able to find parking nearby without too much trouble. Overall, it was a very nice stay, and the view from the hotel made it even more special. Would happily stay here again! ##### Jennifer R Stayed 1 night in May 2025 ### 8/10 Good #### STEPHANIE Apr 22, 2024 quaint place. Beautiful setting. Friendly staff ##### STEPHANIE Stayed 1 night in Apr 2024 ### 10/10 Excellent #### Phyllis Jul 28, 2024 Liked: Amenities Friendly and helpful at check in. Great breakfast. Cozy (small) room. Right beside the bus stops going in either direction. We enjoyed stay. ##### Phyllis Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Emylou Jun 2, 2025 Liked: Cleanliness, staff & service, amenities Lucca and Lulu went over and beyond to make our stay extra special. Lucca offered to give us a ride to the airport at the last minute when we asked for help since we cannot book an Uber. We arrived at the train station just in time to catch our train to Malpensa airport. Excellent customer service. ##### Emylou Stayed 3 nights in May 2025 ### 6/10 Okay #### John Jun 24, 2024 Liked: Cleanliness, staff & service The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open. ##### John Stayed 1 night in Jun 2024 ### 6/10 Okay #### Karla Oct 6, 2023 Liked: Staff & service, amenities, property conditions & facilities Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed! ##### Karla Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Henry Oct 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice hotel and beautiful lake. ##### Henry Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Verified traveller Jun 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service, friendly staff, clean rooms, in a quieter part of town. Would stay here again if visiting Lugano in the future. ##### Verified traveller Stayed 5 nights in Jun 2023 ### 4/10 Poor #### Philip May 12, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities Room 5 is part of a one and a half diamond property with a 3 and a half diamond view of Lake Lugano. Room was described as deluxe. Expedia or some one should give us partial compensation. ##### Philip Stayed 1 night in May 2025 ### 2/10 Terrible #### ÖMER FARUK Aug 12, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Unfortunately Towels are dirty and smells no air condion ##### ÖMER FARUK Stayed 1 night in Aug 2025 ### 10/10 Excellent #### jedediah Jul 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Luca, took great care to ensure my families comfort and enjoyment. ##### jedediah Stayed 2 nights in Jun 2022 ### 4/10 Poor #### Tristan Oct 25, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom. ##### Tristan Stayed 1 night in Oct 2024 ### 4/10 Poor #### Clarence Jeremy Aug 8, 2022 Disliked: Amenities, property conditions & facilities There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property. ##### Clarence Jeremy Stayed 1 night in Aug 2022 ### 6/10 Okay #### Verified traveller Sep 13, 2022 Liked: Staff & service #### Very basic There’s only a bed and toilet in the room. Nothing else. No cups. In the toilet, packets of shampoo stuffed at the corner like no one care ##### Verified traveller Stayed 1 night in Sep 2022 ### 4/10 Poor #### Stephen Oct 10, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again. ##### Stephen Stayed 2 nights in Sep 2022 ### 4/10 Poor #### LIANG Sep 4, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room was not cleaned properly, no AC in this hot day, no fridge, very noisy at night because our room on the 3rd floor was actually right on the street level due to the site slope reason, cars passed by all night. And front desk only accept cash not credit card for my city tax, don’t know why ##### LIANG Stayed 1 night in Sep 2022 ### 8/10 Good #### Jürgen Sep 25, 2025 Liked: Staff & service Sehr freundliche Bedienung und schöne Aussicht auf den See ##### Jürgen Stayed 1 night in Sep 2025 ### 6/10 Okay #### Magda C Sep 22, 2025 Liked: Staff & service #### Não vale a pena! O hotel parece um pouco abandonado, as instalações são antigas, não tem recepção o dia todo, chegamos a tarde e nao tinha ninguem para nos receber, tivemos que ligar e entrar sem ninguem no quarto. A roupa de cama é antiga e o quarto tb. Pagamos pelo café da manhã, mas mesmo assim, não foi muito bom, faltavam coisas na mesa, coisas simples como pão. Fomos bem atendidos pelo Lucca, que deixou nossas malas na recepção depois do check-out. Ele fica proximo ao ponto de onibus, o que facilita a ida ate os pontos turisticos de Lugano. ##### Magda C Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Ursula Sep 15, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nicht zu empfehlen Das Hotel schliesst Ende Sept.25.....machen nur noch das nötigste. ![Man könnte so ein Bett auch entfernen](https://a.travel-assets.com/ugc/hotel-reviews/50d30f26-2ed9-405f-ab1b-3e8828627ac5-1757909691516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Zimmer mit Seesicht](https://a.travel-assets.com/ugc/hotel-reviews/53865fe7-78b7-472c-a737-b1f912c22d16-1757909691444.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ursula Stayed 1 night in Sep 2025 ### 8/10 Good #### Iwona Aug 2, 2025 Liked: Amenities, property conditions & facilities Super schneller Check in, auch vor 18:00 (Standard in diesem Hotel). Sauberes Zimmer und ein sehr bequemes Bett. Nostalgische Einrichtung passend zum altem Gebäude. Balkon mit See Sicht. Bushaltestelle gleich neben dem Hotel. Ich habe mich sehr wohl gefühlt. ##### Iwona Stayed 3 nights in Jul 2025 ### 2/10 Terrible #### Verified traveller Jul 20, 2025 Disliked: Cleanliness, property conditions & facilities, room comfort #### Dårligt!!! Ualmindeligt nedslidt værelse, som også var beskidt. Håndklæder slidte og lugtede surt. Da der er ingen aircondition er, havde de sat en ventilator op, som var møgbeskidt. Det larmer også en del fra lastbiler, busser og motorcykler lige ude foran. Terrassen er fyldt med ukrudt og ikke engang fejet. ![](https://a.travel-assets.com/ugc/hotel-reviews/3928ee14-32b6-41c1-a44b-1d789482c1a2-1752991475460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b38d9aff-b3ca-4762-9b14-25e771f6e258-1752991476012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1e6350f8-e7d8-4088-be49-060cc9e6dfd4-1752991479152.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/29a30411-1d9a-485f-b7e0-97ce962f0a28-1752991479336.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jul 2025 ### 8/10 Good #### Chris Aug 29, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Prettig gelegen, leuke sfeer, fijn terras, goede prijs/kwaliteitverhouding. ##### Chris Stayed 3 nights in Aug 2024 ### 4/10 Poor #### Ellen Aug 15, 2024 Liked: Cleanliness Disliked: Room comfort Vi hade inte en så positiv upplevelse av Hotel Firenze. Vi fick tillgång till rummet 1,5 timme senare än vad vi hade kommit överens om. Det fanns ingen AC så rummet var alldeles för varmt samt att kuddarna var väldigt obekväma. ##### Ellen Stayed 1 night in Aug 2024 ### 8/10 Good #### Philippe Aug 13, 2024 Liked: Cleanliness, staff & service #### On en a pour son argent mais attention… Dans un quartier périphérique de Lugano (mais ça reste à moins de 20 minutes en bus, dont l’arrêt est à 100 m de l’hôtel). On a aimé : le prix (on va pas se mentir, 100.- en pleine saisie pour deux, c’est presque sans concurrence) ; la vue, avec le lac à 200 m (de petites ruelles y descendent) ; la terrasse ombragée aux fauteuils confortables ; le petit balcon de la chambre ; la cuisine (très bon tajine au poulet de la cheffe) ; le vin (excellent rioja…une fois refroidi) ; l’amabilité du personnel. On n’a pas aimé : l’exiguïté de la chambre, qui fait qu’on se cogne souvent au lit (supprimer un meuble inutile et moche aiderait. Je dis ça…) ; le bruit (on dirait pas mais il y a beaucoup de trafic sur la route en contrebas et en plein été y’a des motards qui se croient en compétition) ; l’absence de climatisation ET de ventilation. Conclusions : comme j’avais lu les commentaires, nous avions pris deux petits ventilateurs, des bouchons pour les oreilles et un bandeau de nuit, dormi la fenêtre grande ouverte et ça s’est très bien passé malgré la canicule (22 degrés minimum, encore 26 à minuit). Mais faut prévoir ! Vous voilà donc prévenus. ##### Philippe Stayed 1 night in Aug 2024 ## Expedia's Latest Trends ### Hotels > [Hotels in South Seattle](https://www.expedia.ca/South-Seattle-Seattle-Hotels.0-n553248635975749111-0.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in San José](https://www.expedia.ca/San-Jose-Hotels-All-Inclusive-Hotel.0-0-d603085-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [ibis Nice Centre Gare](https://www.expedia.ca/Nice-Hotels-Ibis-Nice-Centre-Gare.h6046.Hotel-Information) > > [LANDABOUT TOKYO](https://www.expedia.ca/Tokyo-Hotels-LANDABOUT-TOKYO.h42054596.Hotel-Information) > > [All Inclusive Resorts and Hotels in Punta Cana](https://www.expedia.ca/Punta-Cana-Hotels-All-Inclusive-Hotel.0-0-d601906-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Condo Rentals Lahaina](https://www.expedia.ca/Lahaina-Condos.d8499-aaCondos.Travel-Guide-Accommodation) > > [Crazy Creek Resort & Hot Pools](https://www.expedia.ca/Malakwa-Hotels-Crazy-Creek-Resort-Hot-Pools.h12934433.Hotel-Information) > > [Sandals Ochi - ALL INCLUSIVE Couples Only](https://www.expedia.ca/Montego-Bay-Hotels-Sandals-Ochi-ALL-INCLUSIVE-Couples-Only.h604152.Hotel-Information) > > [The Pacific Inn](https://www.expedia.ca/Seal-Beach-Hotels-The-Pacific-Inn.h19141.Hotel-Information) > > [Apartments Wingham](https://www.expedia.ca/Wingham-Apartments.d6336304-aaApartments.Travel-Guide-Accommodation) > > [Friday Harbour Resort](https://www.expedia.ca/Innisfil-Hotels-Friday-Harbour-Resort.h30029681.Hotel-Information) > > [WaltDisneyWorldResort Hotels in Orlando](https://www.expedia.ca/Orlando-Hotels-Walt-Disney-World-Resort.0-0-d178294--bWaltDisneyWorldResort.Travel-Guide-Filter-Hotels) > > [Les Suites Hotel Ottawa](https://www.expedia.ca/Ottawa-Hotels-Les-Suites-Hotel-Ottawa.h16000.Hotel-Information) > > [Kyoto Tokyu Hotel](https://www.expedia.ca/Kyoto-Hotels-Kyoto-Tokyu-Hotel.h6980.Hotel-Information) > > [Canalta Camrose](https://www.expedia.ca/Camrose-Hotels-Canalta-Camrose.h1942622.Hotel-Information) > > [Hotels near Banff National Park](https://www.expedia.ca/Banff-National-Park-Hotels.0-l602291-0.Travel-Guide-Filter-Hotels) > > [remm Tokyo Kyobashi](https://www.expedia.ca/Tokyo-Hotels-Remm-Tokyo-Kyobashi.h29086614.Hotel-Information) > > [Courtyard by Marriott Downtown Toronto](https://www.expedia.ca/Toronto-Hotels-Courtyard-By-Marriott-Downtown-Toronto.h4796.Hotel-Information) > > [HALL Arts Hotel Dallas, Curio Collection by Hilton](https://www.expedia.ca/Dallas-Hotels-Hall-Arts-Hotel.h36075099.Hotel-Information) ### Flights > [Flights from Tremblay-en-France (CDG) to Hounslow (LHR)](https://www.expedia.ca/lp/flights/cdg/lhr/paris-to-london) > > [Flights from Mississauga (YYZ) to Timmins (YTS)](https://www.expedia.ca/lp/flights/yyz/yts/toronto-to-timmins) > > [Flights from winnipeg james armstrong richardson intl airport](https://www.expedia.ca/lp/airports/ywg/flights-from-winnipeg-james-armstrong-richardson-intl-airport) ### Cars ### Packages > [Mexico](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/117/Mexico) > > [Cabo San Lucas Bay](https://www.expedia.ca/Cabo-San-Lucas-Bay-Cabo-San-Lucas.d6223076.Vacation-Attraction)