Lichtenrade Vacation Packages

The location of the hotel is very convenient for business in Adlershof. The room is spacious and clean, some rooms are facing on the ground floor directly a street with a lot of traffic. Very noisy!!

Front desk staff members were generally attentive and friendly. Breakfast buffet had great selection—make sure to scan the QR code for customized freshly cooked egg options. Service was quite good as well. Location is quite central. Our stay was almost perfect but we were disappointed with our suite as it was not as pictured on the Expedia app, which was more modern looking and had better layout. The one we had was dated and had no separate space between the bed area and the living area. Front desk tried to remedy it but they were fully booked throughout our 3 nights stay. They gave us a complimentary prosecco after we expressed our disappointment as this was the first 5-star hotel we stayed in Europe, wherein the suite pictured on the website (in this case via Expedia app) did not match the actual room. We advised the front desk about this disconnect and to update their pictures on Expedia to include their dated rooms as we suspect the hotel was going through their renovation in stages. We just happened to be assigned the older suite.

The room was very clean and comfortable. Nice quaint spot in the country. The food was great! Only complaint was that it could use a coffee machine in the room as we had to leave early before the breakfast. The cleaning woman in the restaurant made us 2 coffees to go. That was very nice.

Friendly staff, good breakfast and ok location. The biggest problem was the value for money. I paid a significant amount >£200 and the property condition did not live up to the amount paid.