[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Contessa Resort Contessa Resort offers a tranquil escape where beautiful gardens surround the outdoor pool, creating a perfect setting for relaxation and memory-making ![Suite, 2 Bedrooms (No Pets) | View from room](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/2202f967.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Dock](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/9dfb570a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Suite, 2 Bedrooms (No Pets) | Living area](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/a6f0a974.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Suite (No Pets) | Private kitchen](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/47325fa6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/08645b29.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Guests can relax in the garden or spend time by the outdoor pool at Contessa Resort. The property features a terrace for leisurely walks, a playground where families can enjoy quality time together, and WiFi connectivity available in all rooms. 6.0 ## Popular amenities - Pool - Housekeeping - Free WiFi - Air conditioning - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=13209438&PinnedHotelID=13209438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=13209438&PinnedHotelID=13209438&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 10 - Oct. 11](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=13209438&PinnedHotelID=13209438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=13209438&PinnedHotelID=13209438&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=13209438&PinnedHotelID=13209438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=13209438&PinnedHotelID=13209438&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=13209438&PinnedHotelID=13209438&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=13209438&PinnedHotelID=13209438&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 10 of 10 rooms ![Traditional Single Room, 1 Queen Bed, Pool View, Poolside (No Pets) | Room amenity](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/09f891e9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Single Room, 1 Queen Bed, Pool View, Poolside (No Pets) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Refrigerator Flat-screen TV Ceiling fan - 360 sq ft - Sleeps 4 - 1 Queen Bed ![Comfort Cabin, Kitchen, Lake View (No Pets) | Terrace/patio](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/9fc39d0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Cabin, Kitchen, Lake View (No Pets) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Free cribs/infant beds Kitchen Refrigerator - 440 sq ft - Lake view - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ### Suite, Kitchenette, Lake View (No Pets) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Kitchenette Refrigerator Flat-screen TV - 420 sq ft - 1 bedroom - Lake view - Sleeps 4 - 1 King Bed and 1 Queen Sofa Bed ![Suite, 2 Bedrooms (No Pets) | Terrace/patio](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/208e19de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 2 Bedrooms (No Pets) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Refrigerator Flat-screen TV Sofa bed - 780 sq ft - 2 bedrooms - Lake view - Sleeps 6 - 2 Queen Beds and 1 Queen Sofa Bed ![Cabin, 2 Bedrooms (No Pets) | Terrace/patio](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/a1a94cec.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin, 2 Bedrooms (No Pets) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Refrigerator Flat-screen TV Sofa bed - 620 sq ft - 2 bedrooms - Lake view - Sleeps 6 - 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Premium Suite (No Pets)](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/02602d56.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite (No Pets) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Refrigerator Flat-screen TV Sofa bed - 720 sq ft - 2 bedrooms - Lake view - Sleeps 6 - 1 Queen Bed, 2 Twin Beds and 1 Queen Sofa Bed ![Cabin, 3 Bedrooms (No Pets)](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/bba61cce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cabin, 3 Bedrooms (No Pets) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Refrigerator Flat-screen TV Sofa bed - 1250 sq ft - 3 bedrooms - Lake view - Sleeps 7 - 1 King Bed, 1 Queen Bed and 2 Twin Beds ![House, 4 Bedrooms (No Pets) | Terrace/patio](https://images.trvl-media.com/lodging/14000000/13210000/13209500/13209438/fe018604.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### House, 4 Bedrooms (No Pets) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Refrigerator Flat-screen TV Sofa bed - 1600 sq ft - 4 bedrooms - Lake view - Sleeps 11 - 1 King Bed, 1 Queen Bed, 4 Twin Beds and 1 Queen Sofa Bed ### Comfort Cabin, 1 Queen Bed with Sofa bed, Lake View, Lakeside (Pet Friendly) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Refrigerator Flat-screen TV Separate bedroom - 440 sq ft - 1 bedroom - Lake view - Sleeps 4 - 1 Queen Bed and 1 Queen Sofa Bed ### Comfort Cabin, Multiple Beds, Lake View (Pet Friendly) ### Highlights Furnished balcony Separate dining area Separate sitting area Individually furnished Air conditioning Refrigerator Flat-screen TV 2 bedrooms - 720 sq ft - 2 bedrooms - Lake view - Sleeps 6 - 2 Queen Beds and 1 Queen Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLake-George-Hotels-Contessa-Resort.h13209438.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLake-George-Hotels-Contessa-Resort.h13209438.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.56650%2C-73.65398&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=KghQhD2MPlz9LrZ4qwjKMR02UJs=) 5102 ROUTE 9N, Bolton Landing, NY, 12814 #### What's nearby - Lake George - 2 min walk - 0.2 km - Up Yonda Farm Environmental Education Center - 14 min walk - 1.2 km - Adirondack Extreme Adventure Course - 14 min walk - 1.3 km - Rogers Memorial Park Beach - 18 min walk - 1.5 km - The Sagamore Golf Club - 4 min drive - 2.5 km #### Getting around - Whitehall Station - 56 min drive - Glens Falls, NY (GFL-Floyd Bennett Memorial) - 35 min drive #### Restaurants - ‪The Barrel - ‬5 min drive - ‪The Gem - ‬11 min walk - ‪Stewart's Shops - ‬9 min walk - ‪La Bella Vita - The Sagamore Resort - ‬4 min drive - ‪Algonquin Restaurant - ‬3 min drive ## About this property ### Contessa Resort Motel near Lake George A terrace, a garden, and a playground are just a few of the amenities provided at Contessa Resort. Stay connected with free in-room WiFi. You'll also find perks like: - An outdoor pool - Free self parking - Barbecue grills Room features All guestrooms are individually furnished, and boast comforts such as furnished balconies and air conditioning, as well as perks like separate sitting areas and separate dining areas. Other amenities include: - Showers and free toiletries - Flat-screen TVs with cable channels - Separate sitting areas, separate dining areas, and refrigerators ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/9000000/8360000/8355300/8355292/29c27732.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pine Tree Motel & Cabins Chestertown - Pet-friendly - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 142 reviews CA $244 CA $271 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=8355292&PinnedHotelID=8355292&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/9000000/8280000/8274700/8274618/8a7bfedf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Juliana Resort Diamond Point - On private beach - Pool - Parking included - Free WiFi 8.8 Excellent 179 reviews CA $138 CA $153 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8274618&PinnedHotelID=8274618&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/9000000/8370000/8364000/8363950/w386h245x0y0-7f343dd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amber Lantern Lake George Motel and Cottage Rentals Lake George - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 310 reviews CA $140 CA $155 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=8363950&PinnedHotelID=8363950&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/19000000/18600000/18593000/18593000/fcfb357c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Surfside On The Lake Lake George - On private beach - Pool - Parking included - Restaurant 8.0 Very good 713 reviews CA $128 CA $177 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=18593000&PinnedHotelID=18593000&HadPinnedHotel=true®ionId=-1&adults=2) ![Private beach, beach umbrellas](https://images.trvl-media.com/lodging/102000000/101740000/101736800/101736732/709ba92a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Waters Edge Lodge Diamond Point - On private beach - Parking included - Free WiFi - Air conditioning 9.2 Wonderful 20 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=101736732&PinnedHotelID=101736732&HadPinnedHotel=true®ionId=-1&adults=2) ![Historic Mansion with Lakeview](https://images.trvl-media.com/lodging/92000000/91500000/91494000/91493917/19175dfd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Depe Dene Lakeside Resort Lake George - On private beach - Pool - Parking included - Free WiFi 8.8 Excellent 385 reviews CA $116 CA $128 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=91493917&PinnedHotelID=91493917&HadPinnedHotel=true®ionId=-1&adults=2) ![Fireplace](https://images.trvl-media.com/lodging/115000000/114120000/114119400/114119391/fefad528.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lincoln Log Colony Lake George - Pool - Parking included - Free WiFi - Laundry 9.2 Wonderful 9 reviews CA $185 CA $205 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=114119391&PinnedHotelID=114119391&HadPinnedHotel=true®ionId=-1&adults=2) ![Iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/111000000/110810000/110805400/110805338/7d6897bb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Lake George Inn Lake George - Pool - Parking included - Free WiFi - Air conditioning 6.0 4 reviews CA $84 CA $179 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=110805338&PinnedHotelID=110805338&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/19000000/18530000/18528500/18528423/a3b9e25a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Admiral Motel Lake George - Pool - Parking included - Free WiFi - Air conditioning 9.4 Exceptional 692 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-23&endDate=2025-10-24&selected=18528423&PinnedHotelID=18528423&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/15000000/14920000/14919300/14919294/a3742dde.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barberry Court Motel Lake George - Pool - Parking included - Free WiFi - Air conditioning 7.2 Good 104 reviews CA $135 CA $150 total includes taxes & fees Oct 10 - Oct 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-11&selected=14919294&PinnedHotelID=14919294&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Things to do - Outdoor pool - Playground ### Family friendly - In-room microwave - In-room refrigerator - Outdoor pool - Playground - Separate in-room dining area ### Guest services - Housekeeping (daily) ### Outdoors - Barbecue grill - Garden - Picnic area - Terrace ## Room amenities ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Cleaning supplies - Coffee/tea maker - Freezer - Microwave - Paper towels - Refrigerator - Separate dining area - Toaster ### More - Air conditioning - Ceiling fan - Individual furnishings - Separate sitting area ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 8 PM Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 200.0 per stay - Service fee: 3.37 percent We have included all charges provided to us by the property. ### Optional extras - Service fee: 3.3625 percent The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Contessa Resort Bolton Landing Contessa Bolton Landing Contessa Resort Motel Contessa Resort Bolton Landing Contessa Resort Motel Bolton Landing ## Frequently asked questions ### Does Contessa Resort have a pool? > Yes, this property has an outdoor pool. ### How much is parking at Contessa Resort? > Self parking is free at this property. ### What time is check-in at Contessa Resort? > Check-in start time: 3 PM; Check-in end time: 8 PM. ### What time is check-out at Contessa Resort? > Check-out is at 11 AM. ### Where is Contessa Resort located? > Situated in Bolton Landing, this beach motel is within a 10-minute walk of Lake George and Veterans Memorial Park Beach. Up Yonda Farm Environmental Education Center and Adirondack Extreme Adventure Course are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Contessa Resort Reviews 6.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 8 8 - Good 10 6 - Okay 5 4 - Poor 8 2 - Terrible 10 ### 6.6/10 Cleanliness ### 5.8/10 Staff & service ### 6.0/10 Amenities ### 6.6/10 Property conditions & facilities ### 6.6/10 Eco-friendliness ### 8/10 Good #### Verified traveller May 28, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lake side family friendly place at Bolton Landing Great place to stay with family. Amazing views of Lake George right from the room and the deck. Kids friendly and access to the lake. Bolton landing downtown is very close and awesome with some great restaurants ##### Verified traveller Stayed 2 nights in May 2018 ### 8/10 Good #### Verified traveller Sep 12, 2022 Liked: Cleanliness, staff & service, property conditions & facilities All was good ##### Verified traveller Stayed 3 nights in Sep 2022 ### 8/10 Good #### Alex Aug 8, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view from the balcony outside room 3 was beautiful. The room was clean and cozy and perfect for our two-day getaway. Only issue if I had to pick one was the Wi-Fi didn't reach to where the bed is located in the back of the room (we didn't really need it) We just like to scroll the internet before falling asleep. I would recommend this place to my friends and families ##### Alex Stayed 2 nights in Aug 2022 ### 4/10 Poor #### Beth Aug 8, 2022 Disliked: Staff & service, amenities, property conditions & facilities The owner is rude loud and racist ##### Beth Stayed 2 nights in Aug 2022 ### 2/10 Terrible #### Patrick Sep 12, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities stay was canceled by owner never notified ##### Patrick Stayed 1 night in Sep 2022 ### 8/10 Good #### Kate Jul 28, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The rooms were very dark. They need more lighting over the bed and the kitchen area. Also, a few towel racks would have been great. There was no place in the bathroom to put a wet towel. ##### Kate Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Cecilia Van Aug 31, 2022 Disliked: Staff & service Unfriendly and Unprofessional ##### Cecilia Van Stayed 1 night in Aug 2022 ### 8/10 Good #### eugenia Aug 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### eugenia Stayed 1 night in Aug 2022 ### 10/10 Excellent #### Albina Jul 9, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The cabins were very comfy. I wish there was a kitchenette in smaller rooms. The pool with a view, the porch with a view and the lake with kayaks were great! ##### Albina Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### Xiuling Jun 17, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The scene next to this resort is beautiful. I would not recommended because the owner is scary. When we checked in, he said my phone in on all the time. Call me if any question. When we got into the room and found out there was no tap water. We called him and asked some questions. He was screaming and yelling “god damn it. Don’t call me again “. When we were on our way to the resort, I received a phone call from this owner. He asked if we were coming. I told him we were heading there. He said ok and didn’t mention there was no tap water. Customs must think twice before you book this resort. ##### Xiuling Stayed 3 nights in Jun 2022 ### 8/10 Good #### Annie Roldan Sep 13, 2021 Liked: Staff & service, property conditions & facilities, room comfort ##### Annie Roldan Stayed 1 night in Sep 2021 ### 8/10 Good #### Diane and Ted Sep 13, 2021 Liked: Cleanliness, amenities, property conditions & facilities The lake was part of the property and our cabin had an excellent view ##### Diane and Ted Stayed 1 night in Sep 2021 ### 10/10 Excellent #### Doris, Newburgh Sep 13, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property is well maintained. ##### Doris Stayed 2 nights in Sep 2021 ### 10/10 Excellent #### Tim Sep 12, 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tim Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Tina Sep 12, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The property was fine. The owner is arrogant rude and just plain awful. We had a 3 o’clock check in. He was out on a boat and didn’t bother to let us in even after I called ahead to ask for a possible early check in. He swore at me and was plain awful ##### Tina Stayed 1 night in Sep 2021 ### 2/10 Terrible #### Verified traveller Sep 9, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Text book definitions of Tourists trap. Writing about this place seems like a waste of time since I didn’t care about all those bad reviews and red flags before my booking. But here I am. I thought the place looked great in pictures and locations seemed almost perfect but started regretting right after setting feet on the premises. We arrived at 2:30pm and saw owner’s daughter at the check in door. She told us the check in starts at 3pm and slammed the door in our face and locked the door. Tried to ask if there’s any restrooms available for us to use but she refused to open the door. Finally at 3:05pm we were able to check in and was told immediately we would have to pay cash or 3.5% more if we used credit card. There were so many other extra fees that wasn’t mentioned in Hotel.com’s description. Ours final amount was at least $150 more than what we supposed to pay. Premium suits for 6 people. 2 queen bed and 1 sofa bed. Guess what Sofa bed was broken. Bedrooms were somewhat clean but everything we were touching in that place was crumbling. The kitchen faucet tilted immediately when tried to use it. Their outside BBQ grill was place in the yard two flights of stairs down and there was no light. And my oh my the grill was dirtiest grill I have ever seen. We cleaned the grill and tried to grill some meat and guess what the burners were low. The gas canister was full but flame didn’t go up. So we more like smoked the meat with propane than grilling. It’s a shame what they’re doing with such a beautiful place. ##### Verified traveller Stayed 2 nights in Aug 2021 ### 4/10 Poor #### Angeline Sep 6, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Captain Bob the owner and receptionist is dreadful 😤 ##### Angeline Stayed 3 nights in Aug 2021 ### 4/10 Poor #### prasad Aug 23, 2021 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### prasad Stayed 1 night in Aug 2021 ### 4/10 Poor #### Verified traveller Aug 17, 2021 Disliked: Staff & service The property is well maintained and the staff is friendly. The owner, Bob, has no business running anything having to do with customer service/hospitality. He made us switch rooms and tried to blame it on Expedia. When I asked about it, he got nasty with me and my husband and told us to never come back. ##### Verified traveller Stayed 3 nights in Aug 2021 ### 10/10 Excellent #### Verified traveller Aug 17, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The views are amazing and it is very comfortable ##### Verified traveller Stayed 3 nights in Aug 2021 ### 4/10 Poor #### Verified traveller Aug 16, 2021 Disliked: Cleanliness, staff & service Units looked ok from the outside, inside however, it was dark and dingy looking. The furniture was very dated and not well laid out. We paid for 2 nights, but when we came back to the unit for the second night, we saw a couple entering our unit! They immediately knew that it was already occupied, so they went back to the office. 30 minutes later the owner’s daughter came over and said that they had us as “no shows”,the previous evening, and that we had not paid! She was very nasty, so I asked how on earth could we have been “no Shows” when our luggage was inside the unit, we were given the numbers to unlock the door to the unit and I had a receipt from our credit card from the previous day when her father checked us in. As for the photo on their website, that was the only unit that had that view. We saw the parking lot and the fence around the swimming pool! Never again! ##### Verified traveller Stayed 2 nights in Aug 2021 ### 8/10 Good #### Shaira Mae Aug 13, 2021 ##### Shaira Mae Stayed 2 nights in Aug 2021 ### 2/10 Terrible #### Verified traveller Jul 28, 2021 Disliked: Staff & service Don’t book this property. I was stopped by the owner from using my reservation made on Expedia ##### Verified traveller Stayed 1 night in Jul 2021 ### 6/10 Okay #### Verified traveller Jul 18, 2021 Liked: Staff & service Cute cabins and brook was nice. Good location not far from the village. The only issue we had was the bed frame was broken and kept feeling like the bed was going to tip over. We were only staying for one night but would have needed to change room if longer. Although the cabins are old it was clean and roomy. ##### Verified traveller Stayed 1 night in Jul 2021 ### 10/10 Excellent #### Verified traveller Jul 8, 2021 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful scenery easy access to the lake. ##### Verified traveller Stayed 4 nights in Jul 2021 ## Expedia's Latest Trends ### Hotels > [Seneca Allegany Resort & Casino](https://www.expedia.ca/Salamanca-Hotels-Seneca-Allegany-Resort-Casino.h2238839.Hotel-Information) > > [Golden Arrow Lakeside Resort](https://www.expedia.ca/Lake-Placid-Hotels-Golden-Arrow-Lakeside-Resort.h3164.Hotel-Information) > > [The Lake House on Canandaigua](https://www.expedia.ca/Canandaigua-Hotels-The-Lake-House-On-Canandaigua.h49087717.Hotel-Information) > > [Hampton Inn & Suites Lake Placid](https://www.expedia.ca/Lake-Placid-Hotels-Hampton-Inn-Suites-Lake-Placid.h6257605.Hotel-Information) > > [Six Flags Great Escape Lodge & Indoor Waterpark](https://www.expedia.ca/Lake-George-Hotels-Six-Flags-Lodge-Indoor-Waterpark.h1385446.Hotel-Information) > > [Duck Lake Campground](https://www.expedia.ca/Syracuse-Hotels-Duck-Lake-Campground.h12599916.Hotel-Information) > > [1000 Islands Harbor Hotel](https://www.expedia.ca/Clayton-Hotels-1000-Islands-Harbor-Hotel.h7484927.Hotel-Information) > > [Holiday Inn Resort Lake George - Adirondack Area by IHG](https://www.expedia.ca/Lake-George-Hotels-Holiday-Inn-Lake-George-Turf.h1178.Hotel-Information) > > [Crowne Plaza Lake Placid by IHG](https://www.expedia.ca/Lake-Placid-Hotels-Crowne-Plaza-Lake-Placid.h26787.Hotel-Information) > > [The Kartrite Resort & Indoor Waterpark](https://www.expedia.ca/Monticello-Hotels-The-Kartrite-Resort-Indoor-Waterpark.h31681637.Hotel-Information) > > [Best Western Summit Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Best-Western-Summit-Inn.h5183.Hotel-Information) > > [Hampton Inn Niagara Falls/Blvd](https://www.expedia.ca/Niagara-Falls-Hotels-Hampton-Inn-Niagara-FallsBlvd.h7532268.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG](https://www.expedia.ca/Watertown-Hotels-Holiday-Inn-Express-Hotel-Suites-Watertown-Thousand-Island.h1532633.Hotel-Information) > > [Akwesasne Mohawk Casino Resort and Players Inn](https://www.expedia.ca/Hogansburg-Hotels-Akwesasne-Mohawk-Casino-Resort.h6009138.Hotel-Information) > > [High Peaks Resort](https://www.expedia.ca/Lake-Placid-Hotels-High-Peaks-Resort.h2163041.Hotel-Information) > > [The Whiteface Lodge](https://www.expedia.ca/Lake-Placid-Hotels-The-Whiteface-Lodge.h1343777.Hotel-Information) > > [Days Inn by Wyndham Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Days-Inn-By-Wyndham-Plattsburgh.h40554.Hotel-Information) > > [Holiday Inn Express Hotel & Suites Niagara Falls by IHG](https://www.expedia.ca/Niagara-Falls-Hotels-Holiday-Inn-Express-Hotel-Suites-Niagara-Falls.h1946351.Hotel-Information) > > [Comfort Inn & Suites Watertown - 1000 Islands](https://www.expedia.ca/Watertown-Hotels-Comfort-Inn-Suites-Watertown-1000-Islands.h8037.Hotel-Information) > > [Niagara Crossing Hotel & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-Niagara-Crossing-Hotel-Spa.h11603917.Hotel-Information) > > [Darien Lake Lodge on the Lake](https://www.expedia.ca/Corfu-Hotels-Darien-Lake-Lodge-On-The-Lake.h13279584.Hotel-Information) > > [Bluff Point Golf Resort](https://www.expedia.ca/Plattsburgh-Hotels-Bluff-Point-Golf-Resort.h16037595.Hotel-Information) > > [The Brook at Turning Stone Resort Casino](https://www.expedia.ca/Utica-Hotels-Turning-Stone-Resort-And-Casino.h1684407.Hotel-Information) > > [Best Western Plus Plattsburgh](https://www.expedia.ca/Plattsburgh-Hotels-Best-Western-Plus-Plattsburgh.h3120.Hotel-Information) > > [The Inn At Holiday Valley](https://www.expedia.ca/Ellicottville-Hotels-The-Inn-At-Holiday-Valley.h2184187.Hotel-Information) > > [Comfort Inn & Suites Plattsburgh - Morrisonville](https://www.expedia.ca/Plattsburgh-Hotels-Comfort-Inn-Suites-Plattsburgh-Morrisonville.h18189.Hotel-Information) > > [del Lago Resort & Casino](https://www.expedia.ca/Waterloo-Hotels-Del-Lago-Resort-Casino.h18258309.Hotel-Information) > > [Comfort Inn & Suites Niagara Falls Blvd USA](https://www.expedia.ca/Niagara-Falls-Hotels-Comfort-Inn-Suites-Niagara-Falls-Blvd-USA.h20009524.Hotel-Information) > > [Holiday Inn Express Plattsburgh by IHG](https://www.expedia.ca/Plattsburgh-Hotels-Holiday-Inn-Express-Plattsburgh.h5588.Hotel-Information) > > [Hampton Inn Kingston](https://www.expedia.ca/Kingston-Hotels-Hampton-Inn-Kingston.h1661941.Hotel-Information)