Reither Lake Tours and Activities

Great place to stay, lots to do in the hotel for both kids and adults. Well thought out rooms for ski/bike/hiking equipment. Staff were helpful and laid-back. Lots of choice for breakfast (although they did run out of butter).

So I rented a room here and when I got there he said oh we have to charge you double?? He murmured some words in German not knowing I speak fluent German. I said no way, I reserved on Orbitz, why are you charging me double? He then made a call and said we have your card we will figure it out. The next morning we got up super early to eat breakfast, and right after grabbed our belongings and were on our way to switzerland. The very next night I get a email from one of the managers saying I just disappeared after breakfast and if I do not pay they will call the police??? Like serious? You rob me and then want to call the police?! Horrible customer service and never in my life have I been treated like that!