[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The Mirror Hotel Travelers can unwind at the outdoor pool oasis, savor authentic Italian cuisine at two restaurants, and enjoy practical perks like laundry service and free WiFi ![Outdoor pool](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/e6ce6e40.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Parking](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/5451e793.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Desk, soundproofing, iron/ironing board, free wired internet](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/a6d28a17.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/09bc56f9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/6af1f809.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The Mirror Hotel offers a peaceful retreat in Remera's bustling center. Guests can enjoy drinks at the poolside bar, Italian dishes at two on-site restaurants, rejuvenate at the spa, or lounge by the outdoor pool. Amenities include laundry facilities and free WiFi in public areas. 4.0 ## Popular amenities - Bar - Pool - Spa - Gym - 24/7 front desk - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 16 - Oct. 17](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=10507615&PinnedHotelID=10507615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-16&endDate=2025-10-17&selected=10507615&PinnedHotelID=10507615&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 17 - Oct. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=10507615&PinnedHotelID=10507615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=10507615&PinnedHotelID=10507615&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10507615&PinnedHotelID=10507615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=10507615&PinnedHotelID=10507615&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 24 - Oct. 26](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10507615&PinnedHotelID=10507615&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=10507615&PinnedHotelID=10507615&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 7 of 7 rooms ![Economy Room](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/0003054e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Economy Room ### Highlights Balcony Soundproofed Flat-screen TV Shower/tub combination Jetted bathtub Private bathroom Electric kettle Free bottled water - 193 sq ft - Sleeps 1 - 1 Twin Bed ![Desk, soundproofing, iron/ironing board, free wired internet](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/96309edf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Soundproofed Flat-screen TV Shower/tub combination Jetted bathtub Private bathroom Electric kettle Free bottled water - 194 sq ft - Sleeps 2 - 1 Double Bed ![Desk, soundproofing, iron/ironing board, free wired internet](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/96309edf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Soundproofed Flat-screen TV Shower/tub combination Jetted bathtub Private bathroom Electric kettle Free bottled water - 258 sq ft - Sleeps 2 - 2 Queen Beds ![Deluxe Twin Room](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/f9423d38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin Room ### Highlights Balcony Soundproofed Flat-screen TV Shower/tub combination Jetted bathtub Private bathroom Electric kettle Free bottled water - 193 sq ft - Sleeps 2 - 2 Twin Beds ![Desk, soundproofing, iron/ironing board, free wired internet](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/199f8641.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Soundproofed Flat-screen TV Shower/tub combination Jetted bathtub Private bathroom Electric kettle Free bottled water - 258 sq ft - Sleeps 2 - 3 Queen Beds ![Desk, soundproofing, iron/ironing board, free wired internet](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/e83c3681.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Balcony Soundproofed Flat-screen TV Shower/tub combination Jetted bathtub Private bathroom Electric kettle Free bottled water - 258 sq ft - Sleeps 2 - 1 Queen Bed ![Desk, soundproofing, iron/ironing board, free wired internet](https://images.trvl-media.com/lodging/11000000/10510000/10507700/10507615/e83c3681.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Flat-screen TV Shower/tub combination Jetted bathtub Private bathroom - 259 sq ft - Sleeps 2 - 1 Queen Bed ## You may also like Ad ![Outdoor pool, open 6:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15930000/15921900/15921852/8c620845_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Kigali Marriott Hotel Kigali - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 232 reviews CA $319 CA $405 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Kigali-Hotels-Kigali-Marriott-Hotel.h15921852.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=134c123b-c129-4869-b0b4-14964dc1d5cd&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/110000000/109720000/109714800/109714718/92746ae8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Vibrant Loadge Kigali - Breakfast included - Spa - Parking included - Free WiFi 7.0 Good 8 reviews CA $36 CA $44 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Kigali-Hotels-The-Vibrant-Loadge.h109714718.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=134c123b-c129-4869-b0b4-14964dc1d5cd&top_cur=CAD) Ad ![Courtyard](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/79000000/78010000/78005500/78005462/9f494ce8_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Four Points by Sheraton Kigali Kigali - Pool - Pet-friendly - Parking included - Free WiFi 9.4 Exceptional 85 reviews CA $267 CA $339 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Kigali-Hotels-Four-Points-By-Sheraton-Kigali.h78005462.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=134c123b-c129-4869-b0b4-14964dc1d5cd&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/115000000/114580000/114570100/114570089/2c0b4cb3.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### HOTEL GREENWICH Remera - Breakfast included - Parking included - Free WiFi - Restaurant 7.4 Good 3 reviews CA $71 CA $86 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Kigali-Hotels-HOTEL-GREENWICH.h114570089.Hotel-Information?chkin=2025-10-17&chkout=2025-10-18&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=134c123b-c129-4869-b0b4-14964dc1d5cd&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/16000000/15820000/15815300/15815296/451e72ba_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Radisson Blu Hotel & Convention Centre, Kigali Kigali - Pool - Spa - Kids pool - Parking included 8.8 Excellent 179 reviews CA $190 CA $240 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Kigali-Hotels-Radisson-Blu-Hotel-Convention-Centre.h15815296.Hotel-Information?chkin=2025-10-24&chkout=2025-10-25&rm1=a2®ionId=1803&destination=Kigali&destType=MARKET&latLong=-1.970579,30.104429&searchId=134c123b-c129-4869-b0b4-14964dc1d5cd&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-The-Mirror-Hotel.h10507615.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKigali-Hotels-The-Mirror-Hotel.h10507615.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-1.96011%2C30.11045&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=B5WKcUVaisfpO9E43gfoMhLhL9o=) KN 5RD Near Kisimenti Roundabou, Kigali, 250 #### What's nearby - Stade Amahoro - 10 min walk - 0.9 km - BK Arena - 13 min walk - 1.2 km - Kimironko Market - 3 min drive - 2.3 km - Kigali Heights - 3 min drive - 2.3 km - Kigali Convention Centre - 3 min drive - 2.3 km #### Getting around - Kigali (KGL-Kigali Intl.) - 6 min drive #### Restaurants - ‪Sol e Luna - ‬8 min walk - ‪Master Grill - ‬6 min walk - ‪Baraka House - ‬10 min walk - ‪Legacy Lounge - ‬15 min walk - ‪Lemon Tree - ‬3 min walk ## About this property ### The Mirror Hotel Upscale hotel located in Remera Consider a stay at The Mirror Hotel and take advantage of a poolside bar, a terrace, and a coffee shop/cafe. Take some time to relax at the onsite spa. Be sure to enjoy Italian cuisine and more at the two on-site restaurants. In addition to laundry facilities and a bar, guests can connect to free WiFi in public areas. You'll also enjoy perks such as: - An outdoor pool and a children's pool - Free newspapers, smoke-free premises, and luggage storage - A TV in the lobby, a 24-hour front desk, and an elevator Room features All 60 rooms have amenities such as free internet and sound-insulated walls, as well as free newspapers and free bottled water. Extra conveniences in all rooms include: - Bathrooms with jetted tubs - 32-inch flat-screen TVs with premium channels - Electric kettles, daily housekeeping, and electrical adapters/chargers ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/114000000/113090000/113081100/113081058/860d443f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Legend Hotel Kigali - Breakfast included - Parking included - Free WiFi - Restaurant CA $107 CA $129 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=113081058&PinnedHotelID=113081058&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/109000000/108020000/108010200/108010115/d586b98a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sakwe Residence Kigali - Breakfast included - Spa - Pet-friendly - Parking included 10 Exceptional 2 reviews CA $73 CA $88 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=108010115&PinnedHotelID=108010115&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Apartment, 2 Bedrooms, Non Smoking, Mountain View](https://images.trvl-media.com/lodging/91000000/90270000/90266500/90266465/951828d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tropical Plaza Apartments Kigali - Breakfast included - Parking included - Free WiFi - Laundry 9.6 Exceptional 9 reviews CA $107 CA $133 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=90266465&PinnedHotelID=90266465&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/91000000/90020000/90014300/90014298/58725c9b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Governor's Residence Kigali - Pool - Breakfast included - Spa - Parking included CA $461 CA $562 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=90014298&PinnedHotelID=90014298&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/85000000/84030000/84026800/84026715/afcb1f9a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ndaru Luxury Suites Kigali - Pool - Breakfast included - Parking included - Free WiFi 9.0 Wonderful 4 reviews CA $162 CA $201 total includes taxes & fees Nov 16 - Nov 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-16&endDate=2025-11-17&selected=84026715&PinnedHotelID=84026715&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/111000000/110550000/110547800/110547794/e709b7b8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cascadia Serviced Apartments Remera - Pool - Kitchen - Pet-friendly - Parking included 9.4 Exceptional 3 reviews CA $78 CA $95 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=110547794&PinnedHotelID=110547794&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/111000000/110490000/110480900/110480885/9a03ee61.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Step Apart Hotel Remera - Pool - Breakfast included - Kitchen - Pet-friendly 10 Exceptional 3 reviews CA $94 CA $114 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=110480885&PinnedHotelID=110480885&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/100000000/99790000/99787800/99787714/743443cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oasis Park Kigali - Pool - Breakfast included - All-inclusive - Kitchen 8.6 Excellent 92 reviews CA $80 CA $96 total includes taxes & fees Oct 21 - Oct 22 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-21&endDate=2025-10-22&selected=99787714&PinnedHotelID=99787714&HadPinnedHotel=true®ionId=-1&adults=2) ![BBQ/picnic area](https://images.trvl-media.com/lodging/84000000/83150000/83140700/83140620/d4f86fa4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### GRAZIA HOTEL & APARTMENTS Kigali - Pool - Breakfast included - Spa - Parking included 8.8 Excellent 23 reviews CA $164 CA $198 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=83140620&PinnedHotelID=83140620&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/18000000/17310000/17303600/17303555/919ab673.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Martin Aviator Hotel Kigali - Breakfast included - Free airport shuttle - Parking included - Free WiFi 5.8 23 reviews CA $63 CA $76 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=17303555&PinnedHotelID=17303555&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free wired internet - Available in some public areas: Free WiFi ### Parking and transportation - Onsite parking available only on request ### Food and drink - 2 restaurants - A bar/lounge - A coffee shop/cafe - A poolside bar ### Things to do - Children's pool - Full-service spa - Gym - Outdoor pool - TV in common areas ### Family friendly - Children's pool - Laundry facilities - Outdoor pool - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Shared refrigerator ### Guest services - Housekeeping (daily) ### Outdoors - Terrace ### Full-service spa - Hot tub - Sauna - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 2 buildings - 4 floors - Built in 2014 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer (on request) - Jetted bathtub - Private bathroom - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - 32-inch flat-screen TV with premium cable channels - Pay movies ### Food and drink - Electric kettle - Free bottled water ### More - Desk - Electrical adapters - Free daily newspapers - Iron/ironing board on request - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve onsite parking This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property Children under 15 years old are not allowed in the spa without adult supervision ### Property is also known as Mirror Hotel Kigali Mirror Kigali The Mirror Hotel Hotel The Mirror Hotel Kigali The Mirror Hotel Hotel Kigali ## Frequently asked questions ### Does The Mirror Hotel have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is The Mirror Hotel pet-friendly? > No, pets are not allowed at this property. ### What time is check-in at The Mirror Hotel? > Check-in start time: 2:00 PM; Check-in end time: anytime. ### What time is check-out at The Mirror Hotel? > Check-out is at 11 AM. ### Where is The Mirror Hotel located? > Located in Remera, this spa hotel is within 1 mi (2 km) of Stade Amahoro, Rwanda Development Board, and BK Arena. Kigali Heights and University of Kigali are also within 2 mi (3 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Mirror Hotel Reviews 4.0 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 0 8 - Good 2 6 - Okay 3 4 - Poor 2 2 - Terrible 8 ### 5.0/10 Cleanliness ### 4.6/10 Staff & service ### 3.0/10 Amenities ### 4.2/10 Property conditions & facilities ### 2/10 Terrible #### Musa Jul 2, 2025 ##### Musa Stayed 1 night in Jun 2025 ### 2/10 Terrible #### eric Feb 3, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Currently not operating! The hotel was under renovations when I went there so I could not stay. When hotels.com attempted to email and call the hotel to confirm a refund with them via email and phone, they did not respond - so I may just be out the money and never stayed there. ##### eric Stayed 2 nights in Jan 2022 ### 2/10 Terrible #### Rachel Sep 13, 2020 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Worst Hotel WORST HOTEL SERVICE EVER! After flying from brussel Airport, just wanted to do my test and sleep. Lucky i found a new hotel Woud Never recomend this hotel for Europees are as last min boeking ##### Rachel Stayed 1 night in Sep 2020 ### 4/10 Poor #### Robert, Los Angeles Dec 30, 2019 Disliked: Cleanliness, amenities, property conditions & facilities The sweat stained pillows had no covers, the walls had water damage. The room had a stale smell to it. The bathroom was dark and dingy but had excellent heated and pressured water ##### Robert Stayed 1 night in Dec 2019 ### 8/10 Good #### Firoz A Sep 17, 2019 Liked: Cleanliness, property conditions & facilities ##### Firoz A Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller Aug 13, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Horrible Horrible, loud music from opposite club till 5 am every day. ##### Verified traveller Stayed 1 night in Aug 2019 ### 2/10 Terrible #### Sylvesters Aug 7, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Not worth your money Service was devastatingly poor. My first night I was checked into a room that was not clean and the toilet was not working. The bed was extremely small and mattress completely worn out. The hotel could not also keep control of the noise levels in the hotel as there were rowdy guests staying in my floor who kept up and made noise all through the night. The breakfast menu was very disappointing- for instance on Thursday morning the only options available were vegetable soup, french fries and boiled eggs. Service at the restaurant was also extremely slow with food orders taking up to 1 hour and waitpersons quite slow in approaching and responding to customer queries. I would strongly not recommend for either a long or short term stay. You might have to reconsider removing the hotel from your listing to protect your reputation. ##### Sylvesters Stayed 2 nights in Jul 2019 ### 2/10 Terrible #### Verified traveller Jun 3, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities It was horrible experience of this so called Mirror Hotel. I had booked the hotel through Expedia and reservation was confirmed. But when we reached to the hotel in the evening, they said there is no vacant room reserved for us as confirmed during booking.. How can a hotel say like this ??? They transferred us to a hotel called Classic Hotel. But the facilities there were not up to he standard what we booked and paid. So I recommend all the guests not to book this Mirror Hotel. Narayan Bhattarai emeil: bhattaraikainlo@hotmail.com ##### Verified traveller Stayed 2 nights in May 2019 ### 2/10 Terrible #### Pyndiah Sep 30, 2018 Liked: Cleanliness, staff & service Disliked: Room comfort The was very noisy, very loud music till very late. Bathroom very poor. ##### Pyndiah Stayed 4 nights in Sep 2018 ### 6/10 Okay #### Verified traveller Sep 8, 2018 Liked: Staff & service Disliked: Property conditions & facilities, room comfort #### Was just okay Helpful staff, the bedsheets needs whitening; It doesn’t look clean. The reading table needs a reading light, the room is not bright enough and the more so for reading/working ##### Verified traveller Stayed 1 night in Sep 2018 ### 2/10 Terrible #### Alistair Feb 17, 2016 Disliked: Staff & service, room comfort #### Terrible, terrible hotel. Avoid at all costs. The staff at this hotel are deeply incompetent. Every mistake that they could have possibly made, they did. They lost my booking. They tried to charge me at checkin, despite having prepaid in full through hotels.com. I booked a suite. They gave me a normal room. They forgot about my laundry - twice. They failed to clean my room or replace the used shampoo. It was so bad that I ended up checking out a day early and going to a different hotel. When checking out, they tried to charge me for another guest's meals. What a bunch of amateurish fools. ##### Alistair ### 6/10 Okay #### Alfred Jan 4, 2016 Liked: Cleanliness, staff & service, room comfort #### Nært flyplassen, ikke for lange opphold! God frokost og ok seng, men det var mye støy på utsiden av hotellet. Det var ikke varmt vann i dusjen. Bassenget hadde grønt vann ##### Alfred ### 8/10 Good #### Verified traveller Sep 8, 2015 Liked: Cleanliness, staff & service, room comfort ##### Verified traveller ### 4/10 Poor #### Verified traveller Jul 11, 2015 Disliked: Staff & service, property conditions & facilities, room comfort #### The Mirror Hotel, Kigali, Rwanda lInitially the hotel seemed nice.We quickly learned it should have been a 2\*, (definitely NOT a 4\*). We didn't get the welcome drink we were promised. Free wifi that was advertised never worked; we weren't able to check into our flight in advance. The shower in our room had no hot water;the shower from the room above us was leaking into our shower. Our friends' sink had no cold water.At dinner, nice view by the pool, but we were in complete darkness & couldn't read the menu. We asked for some light; they offered nothing. We had to go back to our rooms to get flashlights. Ordered pizza;30 min. later we were told the pizza oven wasn't working. So we ordered BLT's; 15 min. later we were told, sorry, they had no bacon. We ended up with a hamburger that was mediocre. The rooms were small and in need of attention. Our friends' room had wires sticking out from the walls where outlets hadn't yet been attached, and places that needed plastering or simple detail work to clean up paint overspill. The worst, however, was that we stayed here to get a good night's sleep before a very long flight the following day. The place next door is a night club, and all night long we could hear yelling & very loud voices as if we were in a tunnel (even wearing ear plugs). Oh yes, then there was the cigarette smoke that wafted up into our room all day & night, even though it was a non smoking room. The only reason I'm giving it 2\* is because of appearance. But you can't tell a book by its cover. ##### Verified traveller ### 6/10 Okay #### Verified traveller Jul 2, 2015 Liked: Cleanliness Disliked: Staff & service #### They are many other choice than this hotel This is a new hotel, The hardware is okay, no complaint for Rwanda standard. BUT BUT, the service is terrible. There is no TV channel, no WiFi in the room(It was stated TV and WIFI provided in rooms), I called the reception asking for service many times, after 2 hour nobody came, I called again the reception said very rudely "I know, but I do not care" and hung up. The software is terrible, other than software the rest is okay. ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [White Oaks Resort & Spa](https://www.expedia.ca/Niagara-Falls-Hotels-White-Oaks-Resort-Spa.h444572.Hotel-Information) > > [Hotels in Nakusp](https://www.expedia.ca/Nakusp-Hotels.d57128.Travel-Guide-Hotels) > > [Hotels in High Level](https://www.expedia.ca/High-Level-Hotels.d4022.Travel-Guide-Hotels) > > [Excellence Oyster Bay - Adults Only All Inclusive](https://www.expedia.ca/Montego-Bay-Hotels-Excellence-Oyster-Bay-Adults-Only-All-Inclusive.h19647353.Hotel-Information) > > [Hotels in Lille](https://www.expedia.ca/Lille-Hotels.d6035307.Travel-Guide-Hotels) > > [Beach Hotel in Kelowna](https://www.expedia.ca/Kelowna-Hotels-Beach-Hotel.0-0-d3997-tBeachHotel.Travel-Guide-Filter-Hotels) > > [Hotels with Free Airport Shuttle in Charlottetown](https://www.expedia.ca/Charlottetown-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d4136-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [All Inclusive Resorts and Hotels in Banff](https://www.expedia.ca/Banff-Hotels-All-Inclusive-Hotel.0-0-d10550-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Ka Laʻi Waikiki Beach, LXR Hotels & Resorts](https://www.expedia.ca/Honolulu-Hotels-Ka-Lai-Waikiki-Beach.h2860193.Hotel-Information) > > [Hotels in Shelburne](https://www.expedia.ca/Shelburne-Hotels.d58404.Travel-Guide-Hotels) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) ### Flights > [Flights from Kamloops (YKA) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yka/yvr/kamloops-to-vancouver) > > [Flights from Thunder Bay (YQT) to Duluth (DLH)](https://www.expedia.ca/lp/flights/yqt/dlh/thunder-bay-to-duluth) > > [Flights from Sarnia (YZR) to Calgary (YYC)](https://www.expedia.ca/lp/flights/yzr/yyc/sarnia-to-calgary) > > [Flights from Vancouver (YVR) to Beijing (PEK)](https://www.expedia.ca/lp/flights/yvr/pek/vancouver-to-beijing) > > [Flights from Madrid (MAD) to Granadilla de Abona (TFS)](https://www.expedia.ca/lp/flights/mad/tfs/madrid-to-tenerife) > > [British Airways](https://www.expedia.ca/British-Airways-Flights.cBA.Travel-Guide-Airlines) > > [Flights from Toronto (YYZ) to Porto (OPO)](https://www.expedia.ca/lp/flights/yyz/opo/toronto-to-porto) > > [Flights from Toronto](https://www.expedia.ca/lp/flights/178314/flights-from-toronto) > > [Flights from Mazatlán (MZT) to Calgary (YYC)](https://www.expedia.ca/lp/flights/mzt/yyc/mazatlan-to-calgary) > > [Flights from Winnipeg (YWG) to Hollister (BKG)](https://www.expedia.ca/lp/flights/ywg/bkg/winnipeg-to-branson) > > [Flights from Los Angeles (LAX) to Sydney (SYD)](https://www.expedia.ca/lp/flights/lax/syd/los-angeles-to-sydney) > > [flights from great falls intl airport](https://www.expedia.ca/lp/airports/gtf/flights-from-great-falls-intl-airport) ### Packages > [New York Vacations](https://www.expedia.ca/New-York.d178293.Destination-Travel-Guides) > > [Guelph Lake Conservation Area](https://www.expedia.ca/Guelph-Lake-Conservation-Area-Kitchener.d6291618.Vacation-Attraction) > > [Montreal Biodome](https://www.expedia.ca/Montreal-Biodome-Mercier-Hochelaga-Maisonneuve.d6072555.Vacation-Attraction) > > [Miracle Mile](https://www.expedia.ca/Miracle-Mile-Coral-Gables-Section.d6127766.Vacation-Attraction) ### General > [Visit Ottawa Beach](https://www.expedia.ca/Holland-Ottawa-Beach.dx553248635976471951)