The Residences at The Ritz-Carlton Jakarta, Pacific Place

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Luxury
5.0 star property
8.8

Excellent

Urban sanctuary with spa indulgence

Rejuvenating wellness awaits at the full-service spa with whirlpool, cold plunge, and steam room. The outdoor pool offers a family-friendly retreat with attentive staff. Nearby Pacific Place Mall and Jakarta MRT station ensure dining and city exploration remain effortlessly accessible.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Grand Room, 1 Bedroom, City View

A modern hotel room with a large bed, a desk, a chair, and a TV.

Grand Room, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Bedrooms, City View (Balcony)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Grand Room, 2 Bedrooms, City View (Balcony)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1324 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Bedroom, City View (Balcony)

A modern hotel room with a large bed, a desk, a chair, and a TV.

Executive Room, 1 Bedroom, City View (Balcony)

8.0 out of 10
Very good
(1 review)
  • City view
  • 980 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms, Garden View

A modern hotel room with a large bed, a desk, a chair, and a TV.

Executive Room, 2 Bedrooms, Garden View

  • City view
  • 1432 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 3 Bedrooms, City View

A modern hotel room with a large bed, a desk, and a chair, all facing a city view through large windows.

Executive Room, 3 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1776 sq ft
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds

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About the area

Located in Sudirman Central Business District neighborhood, The Residences at The Ritz-Carlton Jakarta, Pacific Place is connected to a shopping center. National Monument is a notable landmark, and travelers looking to shop may want to visit Pacific Place and Grand Indonesia. Check out an event or a game at Gelora Bung Karno Stadium, and consider making time for Taman Mini Indonesia Indah, a top attraction not to be missed. Visit our Jakarta travel guide
Map
Jl. Jendral Sudirman Kav. 52-53, Jakarta, Jakarta, 12190

What's nearby

  • A cup of coffee with latte art depicting a bear's face.
    Pacific Place
    1 min walk - 0.0 km
  • A cityscape with a large stadium surrounded by high-rise buildings and green spaces.
    Gelora Bung Karno Stadium
    19 min walk - 1.6 km
  • Kidzania
    3 min walk - 0.3 km
  • fX Sudirman Mall
    8 min walk - 0.7 km
  • ASHTA District 8
    13 min walk - 1.1 km

Getting around

  • Kuningan Station
    5 min drive
  • Istora MRT Station
    9 min walk
  • Soekarno-Hatta Intl. Airport (CGK)
    47 min drive

Restaurants

  • Shaburi & Kintan Buffet
    1 min walk
  • Harland+Holden
    1 min walk
  • Club Lounge
    2 min walk
  • Eight Treasures
    2 min walk
  • Sushi Hiro
    1 min walk

About this property

The Residences at The Ritz-Carlton Jakarta, Pacific Place

  • Luxury hotel near Pacific Place
  • Located close to Gelora Bung Karno Stadium and Senayan National Golf Club, The Residences at The Ritz-Carlton Jakarta, Pacific Place provides a grocery/convenience store, a terrace, and a shopping mall on site. Indulge in a body treatment, aromatherapy, and a hot stone massage at the onsite spa. In-room WiFi (surcharge) is available to all guests, along with a coffee shop/cafe and a garden.
  • Other perks include:
    • An outdoor pool
    • Full breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
    • Express check-out, concierge services, and luggage storage
    • A water dispenser, ATM/banking services, and laundry services
  • Room features
  • All 132 individually furnished rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like air conditioning and separate dining areas.
  • More conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and free cribs/infant beds
    • Deep soaking tubs and free toiletries
    • 46-inch LED TVs with premium channels and DVD players
    • Balconies, separate dining areas, and recycling

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Frequently asked questions

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place have a pool?

Yes, this property has an outdoor pool. Pool access is available 24 hours a day.

How much does it cost to stay at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at The Residences at The Ritz-Carlton Jakarta, Pacific Place on Oct 30, 2026 start from CA $243, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Residences at The Ritz-Carlton Jakarta, Pacific Place pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for IDR 120000 per day. Valet parking is available for IDR 170000 per day.

What time is check-in at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Check-in start time: 3 PM; Check-in end time: 2:30 PM.

What time is check-out at The Residences at The Ritz-Carlton Jakarta, Pacific Place?

Check-out is at noon.

Does The Residences at The Ritz-Carlton Jakarta, Pacific Place provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 440000 per vehicle applies.

Where is The Residences at The Ritz-Carlton Jakarta, Pacific Place located?

Located in Sudirman Central Business District, this luxury hotel is within 1 mi (2 km) of Pacific Place, Gelora Bung Karno Stadium, and Senayan National Golf Club. Grand Indonesia and Kota Kasablanka Mall are also within 3 mi (5 km). Istora MRT Station is 9 minutes by foot and Senayan MRT Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Residences at The Ritz-Carlton Jakarta, Pacific Place Reviews

8.8

Excellent

9.0

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 84 out of 138 reviews
Rating 8 - Good. 35 out of 138 reviews
Rating 6 - Okay. 10 out of 138 reviews
Rating 4 - Poor. 5 out of 138 reviews
Rating 2 - Terrible. 4 out of 138 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very spacious hotel was very nice conveniently located next to the mall a many restaurants to choose from. I reserved a one bedroom unit and I was given a two bedroom so no complaints there the only issue breakfast was listed less expensive in the Expedia page it happened in other hotels as well
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big suite. People were lovely and breakfast was amazing. Location is great, close and walkable to all the places I wanted to go to.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly good staff with kindness, excellent breakfast and connected to the best mall for shopping with amazingly good restaurants! Highly recommend this location! Fabulous!!
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room, friendly staff
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love, Love, Love! Friendly Staff and Courteous, Variety of breakfast menu, My Favorite Juice bar. Feel Safe. Didn’t get a chance to visit Spa but the pool clean and lovely. My Husband and I will be back to stay at the Ritz again.
Stayed 9 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was big and clean. location ideal for meetings and restaurants just next to the mall
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and hotel staff are amazing, and it is a premium service apartment choice in Jakarta. Highly recommended
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big, clean and nice room apartment. Really good service!
Nice complimentary
Beautiful Jakarta
View from our toilet
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My short stay at The Ritz-Calrton Jakarta, Pacific Place was amazing. The hospitality was top notch and I have nothing to complain about. The best part of the stay was the incredible customer service they provided from the moment i step in the hotel to the very moment i took my leave. Superb stay and worth every money spent.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family Trips with Kids

Location, staff services from the 1st till the last day of stays are superb. Housekeeping needs improvement in terms providing the necessity like towels and toilet papers etc. Breakfast selection is as expected. After service hotel service is super good as the hotel make an effort to contact us via email on the items that we have left behind on purposed. 😂👍
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I of four, which includes a three and 5-year old, loved our 5 days at the Ritz Carlton Pacific Place. What sets itself apart are its service, location, and amenities. The hotel has world-class service from the staff, including breakfast, front desk, concierge, spa, and pool. I’d like to thank Roch Fari from the spa and pool, who was extremely helpful and attentive. This location cannot be beaten; few hotels in Jakarta can provide everything you need within Pacific Place Mall. It’s within steps of the Jakarta MRT to get around the city and Hutan Kota. I will return in the future because my family loves the pool, and I especially love the amenities, such as the whirlpool, cold plunge, and steam room.
Stayed 4 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxurious, high-end property, amazing services from staff, at the most convenient area in Jakarta. For those who prioritizes services and safety, this is the spot.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and great hotel
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in busy but nice area for shopping, very nice and helpful staff and beautiful rooms
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here twice wiring two weeks due to my work related traveling. The location is excellent and the proximity to one of Indonesia’s best mall makes this such a great place to stay at. The staff across the board is so professional and polite and they are always on top of your needs. The breakfast buffet was excellent with outstanding selections and service. The fitness center is slightly on the smaller side but has all the right equipment. However they could greatly benefit fr having one of those resistance machines that allows one to perform several exercises through one machine. I also think that they price per day was very reasonable compared to the competitors and the ROI on the money is fantastic, overall, very satisfied with the experience and would definitely use it for future travels as well.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Kitchen needs an upgrade and the sitting area, other then that, the view was super!
Stayed 4 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location with large rooms that can accommodate families! Loved the 3 bedroom apartment that had a separate helper’s room. Breakfast was great with a semi buffet approach, staff were helpful especially the concierge team who were very helpful with coordinating deliveries for us. The rooms were comfortable with great beds and pillows. The only downside was the age of the rooms and the lack of usb charging ports, definitely something for management to consider installing.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 3 nights in May 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
Property tired in need of a refresh
Stayed 10 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が良かった
Stayed 4 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
エントランスは日本の安価なビジネスホテルよりも質素で、部屋は暗く湿気っていて、シャンプー類は空、タオルやベッドはカビ臭く、イスラムの朝のお祈りもガラスが薄いのか朝4時から丸聞こえ、正直本当にここはリッツカールトンなのかと目を疑いました。3名分、残り5泊(数十万円)を残して1泊でチェックアウトし、過去数回泊まっているグランドハイアットジャカルタを取り直し移動しました。 二度と泊まりません。最低でした。 もっと安くて綺麗なホテルが沢山あります。 私個人の意見ですが参考になれば。
Stayed 5 nights in Feb 2026