Title: Holiday Inn Express Jakarta Pluit Citygate by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Holiday Inn Express Jakarta Pluit Citygate by IHG Urban convenience meets leisure at this Jakarta hotel near Dunia Fantasi, with 24-hour fitness options and prime shopping access nearby ## Photo gallery for Holiday Inn Express Jakarta Pluit Citygate by IHG ![Exterior - Holiday Inn Express Jakarta Pluit Citygate by IHG (Jakarta)](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/60c73533.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Free daily continental breakfast - Holiday Inn Express Jakarta Pluit Citygate by IHG (Jakarta)](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/bde70df4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![City view - Holiday Inn Express Jakarta Pluit Citygate by IHG (Jakarta)](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/4d49402f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Holiday Inn Express Jakarta Pluit Citygate by IHG (Jakarta)](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/319dc496.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Holiday Inn Express Jakarta Pluit Citygate by IHG (Jakarta)](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/363ae595.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Holiday Inn Express Jakarta Pluit Citygate is minutes from Mangga Dua, offering a practical city base with continental breakfast and a rooftop terrace. Enjoy the 24-hour gym, on-site shopping, WiFi, luggage storage, and multilingual staff. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-11&endDate=2026-02-12&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 7 of 7 rooms ### View all photos for Standard Room (Free Breakfast) ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/ab9bf418.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room (Free Breakfast) 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Pillowtop bed Separate bedroom Down duvet Blackout drapes/curtains - City view - 258 sq ft - 1 bedroom - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 1 Queen Bed (Free Breakfast) ![Standard Room, 1 Queen Bed (Free Breakfast)](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/6d7611e0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed (Free Breakfast) 8.6 Excellent 10 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Pillowtop bed Separate bedroom Down duvet Blackout drapes/curtains - City view - 251 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed, Accessible (with Free Breakfast) ![View from room](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/319dc496.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Accessible (with Free Breakfast) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Pillowtop bed Separate bedroom Down duvet Blackout drapes/curtains - City view - 258 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 2 Twin Beds (Free Breakfast) ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/a31b767c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds (Free Breakfast) 7.0 Good 8 reviews ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Pillowtop bed Separate bedroom Down duvet Blackout drapes/curtains - City view - 258 sq ft - 1 bedroom - Sleeps 3 - 2 Twin Beds ### View all photos for Standard Room, 1 Queen Bed (High Floor with Free Breakfast) ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/ab9bf418.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed (High Floor with Free Breakfast) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Pillowtop bed Separate bedroom Down duvet Blackout drapes/curtains - City view - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 1 Queen Bed, Corner (with Free Breakfast) ![Standard Room, 1 Queen Bed, Corner (with Free Breakfast)](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/5ffa539f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Corner (with Free Breakfast) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Down duvet Pillowtop bed Premium bedding Blackout drapes/curtains - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Standard Room, 1 Twin Bed (High Floor with Free Breakfast) ![Premium bedding, down comforters, pillowtop beds, in-room safe](https://images.trvl-media.com/lodging/8000000/7780000/7778800/7778713/a31b767c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed (High Floor with Free Breakfast) ### Highlights Air conditioning Connecting rooms available Refrigerator LCD TV Pillowtop bed Separate bedroom Down duvet Blackout drapes/curtains - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Holiday-Inn-Express-Jakarta-Pluit-Citygate.h7778713.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FJakarta-Hotels-Holiday-Inn-Express-Jakarta-Pluit-Citygate.h7778713.Hotel-Information) ## About the area Located in Jakarta Utara neighborhood, Holiday Inn Express Jakarta Pluit Citygate by IHG is connected to a shopping center. Thamrin City Shopping Mall and Grand Indonesia are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore White Sand Beach PIK 2\. Don't miss out on a visit to Dunia Fantasi. [Visit our Jakarta travel guide](https://www.expedia.ca/Jakarta.dx178269) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-6.12709%2C106.79060&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GnUGxtKQ19JGGGoPlPjJlXFRFqE=) Emporium Pluit Mall 10th Floor, Jl. Pluit Selatan Raya, Jakarta, Jakarta, 14440 ### What's nearby - ![Sunda Kelapa](https://images.trvl-media.com/place/6292414/70445dcd-f189-47ec-a957-04664a5c58d8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Sunda Kelapa 5 min drive \- 2.9 km - Emporium Pluit Mall 1 min walk \- 0.0 km - Mesjid Jami Angke Al-Anwar 3 min drive \- 2.1 km - Pasar Ikan 4 min drive \- 2.5 km - Chicken Market Bridge 4 min drive \- 2.5 km ### Getting around - Jakarta Duri Station 6 min drive - Stasiun MRT - Setiabudi 12 min drive - Soekarno-Hatta Intl. Airport (CGK) 26 min drive ### Restaurants - Haidilao Hot Pot 1 min walk - Shaburi 1 min walk - Xiao Xiang 1 min walk - Sushi Go! 1 min walk - ZENBU House of Mozaru 1 min walk ## About this property ### Holiday Inn Express Jakarta Pluit Citygate by IHG Hotel near Dunia Fantasi Located close to Mangga Dua Square, Holiday Inn Express Jakarta Pluit Citygate by IHG provides free continental breakfast, a terrace, and shopping on site. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a 24-hour gym. You'll also find perks like: - Free self parking - Luggage storage, a TV in the lobby, and an elevator - Wedding services, a banquet hall, and multilingual staff Room features All 297 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches like laptop-friendly workspaces and air conditioning. More amenities include: - Pillowtop mattresses and down comforters - Bathrooms with hydromassage showers and free toiletries - 32-inch LCD TVs with premium channels - Refrigerators, coffee/tea makers, and daily housekeeping ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/28000000/27060000/27050800/27050743/c6efc379.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Veranda Serviced Residence Puri Jakarta - Pool - Kids pool - Parking included - Free WiFi 8.8 Excellent 23 reviews CA $53 CA $65 total includes taxes & fees Feb 12 - Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=27050743&PinnedHotelID=27050743&HadPinnedHotel=true®ionId=-1&adults=2) ![Reception](https://images.trvl-media.com/lodging/97000000/96880000/96872600/96872545/7e3a9320.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Front One Boutique Hotel Taman Anggrek Jakarta - Parking included - Free WiFi - Restaurant - Bar 10 Exceptional 2 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=96872545&PinnedHotelID=96872545&HadPinnedHotel=true®ionId=-1&adults=2) ![2 bars/lounges, rooftop bar](https://images.trvl-media.com/lodging/15000000/14740000/14733300/14733266/aaa8627d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mercure Jakarta Cikini Central Jakarta - 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Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=12323739&PinnedHotelID=12323739&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/3000000/2460000/2450100/2450038/d82334d7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grandkemang Hotel Kemang - Pool - Kids pool - Parking included - Free WiFi 8.0 Very good 307 reviews CA $39 CA $48 total includes taxes & fees Feb 15 - Feb 16 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=2450038&PinnedHotelID=2450038&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/84000000/83820000/83813100/83813020/f35ea609.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Moritz Hotel Rsab Harapan Kita Palmerah - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 1 review [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=83813020&PinnedHotelID=83813020&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-25&endDate=2026-02-26&selected=7778713&PinnedHotelID=7778713&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=7778713,27050743,96872545,14733266,113590043) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free self parking on site ### Food and drink - Free continental breakfast available daily 6:00 AM to 10:00 AM - A restaurant - Snack bar/deli ### Things to do - 24-hour gym - Shopping - TV in common areas ### Family friendly - In-room refrigerator - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Wedding services ### Business services - 2,056 square feet of conference space - 24-hour business center - Computer station - Meeting rooms ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (43 inch wide door) - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 1 building - 9 floors - Banquet hall - Built in 2014 - Designated smoking areas ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Pillowtop mattress - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 32-inch LCD TV with premium cable channels - iPod dock ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Connecting rooms available - Desk - Laptop workspace - Laptop-compatible safe - Phone ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Holiday Inn Express Jakarta Pluit Holiday Inn Express Jakarta Pluit Citygate Holiday Inn Express Pluit Holiday Inn Express Pluit Citygate Holiday Inn Express Pluit Citygate Hotel Holiday Inn Express Pluit Citygate Hotel Jakarta Holiday Inn Express Jakarta Pluit Citygate Hotel Inn Express Pluit Citygate Holiday Inn Express Jakarta Pluit Citygate ## Frequently asked questions ### Is Holiday Inn Express Jakarta Pluit Citygate by IHG pet-friendly? ### How much does it cost to stay at Holiday Inn Express Jakarta Pluit Citygate by IHG? ### How much is parking? ### What time is check-in at Holiday Inn Express Jakarta Pluit Citygate by IHG? ### What time is check-out at Holiday Inn Express Jakarta Pluit Citygate by IHG? ### Where is Holiday Inn Express Jakarta Pluit Citygate by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Holiday Inn Express Jakarta Pluit Citygate by IHG Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.4 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 159 8 - Good 239 6 - Okay 83 4 - Poor 34 2 - Terrible 16 ## Reviews ### 4/10 Poor #### Herman Jan 23, 2026 Liked: Staff & service Disliked: Cleanliness The property is old and dirty. Front desk is surrounded by luggages like warehouse. Noisy and unorganized. Towels are dirty. Rest room is super small and floor is getting wet because no door to close when taking shower. The elevator is fast. Carpet is dirty. Staffs are polite and nice. This is not Holiday Inn Express like we know in the US. ##### Herman Stayed 2 nights in Jan 2026 ### 8/10 Good #### Louis Nov 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good service ##### Louis Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Fiona Jul 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, just 1min walk to Emporium Mall. Rooms look fairly newly furnished, spacious, clean n good housekeeping. The breakfast has a wide range of delicipus hot Indo foods (the widest for any Holiday Inn Express i have stayed). ![](https://a.travel-assets.com/ugc/hotel-reviews/84bbb3be-a97b-4c35-8886-5fc89c8416b4-1753079922186.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0f295289-8301-4551-8b02-42e183aa2156-1753079922238.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fiona Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Gunawan Apr 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Hotel with superb Breakfast! ##### Gunawan Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Austin Dec 5, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Easy to get around from this location ##### Austin Stayed 3 nights in Dec 2024 ### 6/10 Okay #### Makmur Feb 13, 2024 Liked: Staff & service Good location n very convinient. Access to airport and food is great ##### Makmur Stayed 5 nights in Feb 2024 ### 8/10 Good #### Amelia Jun 9, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staffs were great and were multilingual. Great courtesy provided throughout. Could do with more on deck staffing as breakfast can be very crowded. Hats off to the staff for always being so kind and courteous. Overall stay was comfortable. Lift availability can alter sides but this is not an issue. ##### Amelia Stayed 15 nights in Mar 2025 ### 10/10 Excellent #### Kee Leong, Jackie Oct 19, 2024 Liked: Cleanliness, staff & service, amenities The hotel is well priced and very convenient, jist next to Emporium Pluit City. Breakfast is nice too. ##### Kee Leong, Jackie Stayed 3 nights in Oct 2024 ### 8/10 Good #### HOCK THYE Dec 7, 2024 Liked: Staff & service, room comfort #### Overnite at HI pluit It was satisfactory. Convenient location ##### HOCK THYE Stayed 1 night in Dec 2024 ### 8/10 Good #### emmet Feb 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Upper floors of shopping mall building in interesting part of the city. Friendly helpful staff, especially at reception and at breakfast. Big windows in room for view over city. Comfortable bed, good wifi, good shower. Breakfast was good here, lots of choice and efficient staff. ##### emmet Stayed 3 nights in Jan 2025 ### 8/10 Good #### Rupert Aug 7, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Holiday Inn Express Jakarta Pluit Citygate Used as a base for some work locally comfortable and helpful staff ##### Rupert Stayed 7 nights in Jul 2024 ### 10/10 Excellent #### RUDOLPH Aug 1, 2024 Liked: Property conditions & facilities Friendly efficient staff. Plentiful dining choices in the connected mail. Convenient location to Jakarta International Airport. ##### RUDOLPH Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Tony Apr 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent guest service from the front receptionist Mr Agustin and others that willing to do more for guest satisfaction. ##### Tony Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### Verified traveller Jan 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel choice Excellent location adjacent to mall, excellent customer service, clean room. However, breakfast quality needs to be improved. Staying for 4 nights, breakfast choices everyday the same. ##### Verified traveller Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Martini Jan 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort I've been staying in this hotel for more than 8 years everytime I come to Jakarta. This time I found many improvement and staff also so helpful. Location also the best. The shopping centre even better now. ##### Martini Stayed 2 nights in Dec 2023 ### 8/10 Good #### Edy Dec 17, 2023 Liked: Cleanliness, staff & service Location is the major plus about this hotel. It’s located next to a shopping mall with lots of food and drink to choose from. The hotel room looked old and a bit dirty. Beddings and bathroom didn’t look very clean. ##### Edy ### 8/10 Good #### Ivanov Oct 6, 2023 Liked: Cleanliness, staff & service #### Clean Rooms and Super Friendly staff Clean rooms ,very strategic Location next to awesome mall. A pleasant experience. Definitely will go back Room for improvements: 1\. Expecting cooler air conditioner. Especially during day time. 2.Breakfast could've have more varieties ##### Ivanov Stayed 5 nights in Sep 2023 ### 8/10 Good #### Andrew Dec 4, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Home sick visit Overall stay is comfortable with the friendliness of the staffs; variation of breakfast menus and convenience locations we targeted. Could be better with newer stronger shower flows and toilet bidet and the lighting to use LED for brighter bathroom. Also to have couple direct USB plugs without the converter. ##### Andrew Stayed 4 nights in Nov 2023 ### 8/10 Good #### RUDOLPH Aug 14, 2024 Liked: Cleanliness, staff & service The staff was great and the location very convenient to the airport and for shopping and dining. The view from our 2nd Floor window was terrible. When we open our curtain we're looking at pipes and dirty wall. You could have painted the wall and put some plants to make it look like a patio. ##### RUDOLPH Stayed 1 night in Aug 2024 ### 4/10 Poor #### Marsha Sep 22, 2024 Disliked: Cleanliness The non smoking rooms smelt like smoke. We booked 3 rooms and all 3 smelt bad and 1 was next to a staff break room so they must be smoking in the break room and the smoke seeps through the vents. Staff are quite responsive when dealing with queries. The room itself was not very clean. I had yellow stains on the pillow cases and red stains on the blankets and when i called house keeping and reception, no one picked up. There was free breakfast though so that was good. Just overall a bit below average and i think you can find a better place. ##### Marsha Stayed 4 nights in Sep 2024 ### 4/10 Poor #### Lina Sep 4, 2024 #### Not too pleased with my recent stay! The location is great if u need to be in a Mall but thats about it. On my recent stay, we experienced problems around the upkeep of maintenance & allergen safety. 1\. The bed types are very limited, only SMALL DOUBLE or twin. It is really hard to sleep with a small toddler in a small double bed. It needs to be at least a normal sized double bed, not a smaller version of double bed. 2\. Got scratched skin / surface damage tear across the right side of my face due to the sharp edge of shower head. I've shown the damage / mark to the receptionist on the same day. Manager on Duty is currently dealing with it after confirming the sharp edge was present. It has been almost 3 weeks & still havent received any confirmed action to solve this. Management need to speed up their efficiency. Not pleased so far, still being kept waiting. Pls get better at respecting your customer time. 3\. Peanuts butter need to be closely monitor as it's dangerous for people with severe nut allergy. At times I understand it's difficult to police this but it's a matter of life & death for some people therefore restaurant staff need to be educated more, to take swift action when peanut butter had contaminated other items /knives nearby. It happened many days during my 9 days stay where I had to alert the staff to remove the contaminated knives around peanut butter jar. ##### Lina Stayed 6 nights in Aug 2024 ### 2/10 Terrible #### Freedom Feb 3, 2026 Cannot find my left amenities bag! I mistakenly left my bag there but they said cannot find anything left behind. And I am very sure about this… Cannot trust the staffs anymore ##### Freedom Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Charles Nov 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great ![](https://a.travel-assets.com/ugc/hotel-reviews/e64c44ed-b57d-4fab-b2ab-8cd81c21d345-1763032490912.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Charles Stayed 3 nights in Nov 2025 ### 2/10 Terrible #### Herman Jan 25, 2026 Disliked: Cleanliness, property conditions & facilities They shutdown elevator to save electricity I was stuck at 8th floor I had to call to get help 4:30am to catch flight to HongKong. They told me late at night or early morning they shutdown elevator. This is illegal and unacceptable. I will report to Holiday Inn in the US. Also floor was wet due to roof leaking. They did not fix since last year I came in the same area was leaking. Lastly they will not print me the invoice with the reason I booked thru Expedia 3rd party. I will not stay at this hotel anymore because they are not Holiday inn quality. ![](https://a.travel-assets.com/ugc/hotel-reviews/08d82e09-22f1-4efb-b084-566579d6d18d-1769383871039.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a4b12da6-4111-4182-9605-1706a3c6d64e-1769383872407.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Herman Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Jose Dec 18, 2025 Disliked: Cleanliness, amenities, property conditions & facilities The room was in mid condition like it has not been cleaned in a while, but aside from that, the ac did not seem to cool enough, and had to get serviced during my stay, also de patio area was incredibly dirty with cigarette butt all over ##### Jose Stayed 5 nights in Dec 2025 ## Expedia's Latest Trends ### Hotels > [Ascott Jakarta](https://www.expedia.ca/Jakarta-Hotels-Ascott-Jakarta.h1596035.Hotel-Information) > > [Strategic 2BR Apartment @ Thamrin Residence](https://www.expedia.ca/Jakarta-Hotels-Strategic-2BR-Apartment-Thamrin-Residence.h40910763.Hotel-Information) > > [Kamar Keluarga Jelambar Syariah](https://www.expedia.ca/Jakarta-Hotels-Kamar-Keluarga-Jelambar-Syariah.h32889863.Hotel-Information) > > [Pan Pacific Jakarta](https://www.expedia.ca/Jakarta-Hotels-Pan-Pacific-Jakarta.h101178113.Hotel-Information) > > [Toptravel Bassura City](https://www.expedia.ca/Jakarta-Hotels-Toptravel-Bassura-City.h87198914.Hotel-Information) > > [Uptown Residence Syariah Pondok Pinang](https://www.expedia.ca/Jakarta-Hotels-Uptown-Residence-Syariah.h64587166.Hotel-Information) > > [The Grand Mansion Menteng](https://www.expedia.ca/Jakarta-Hotels-The-Grand-Mansion-Menteng.h54730155.Hotel-Information) > > [Permata Hijau - Taman Biduri](https://www.expedia.ca/Bouvet-Island-Hotels-Permata-Hijau-Taman-Biduri.h44648017.Hotel-Information) > > [Cove Oekude Residence ](https://www.expedia.ca/Jakarta-Hotels-Cove-Oekude-Residence.h98221115.Hotel-Information) > > [Bendungan Hilir, Tanah Abang](https://www.expedia.ca/Jakarta-Hotels-Bendungan-Hilir.h63891289.Hotel-Information) > > [Capital O 1121 Orienchi 2](https://www.expedia.ca/Jakarta-Hotels-OYO-1121-Orienchi-2.h38992792.Hotel-Information) > > [1BR City View Apartment at Cosmo Mansion](https://www.expedia.ca/Jakarta-Hotels-1BR-City-View-Apartment-At-Cosmo-Mansion.h33296448.Hotel-Information) > > [Sare Hotel](https://www.expedia.ca/Jakarta-Hotels-Sare-Hotel.h14904481.Hotel-Information) > > [RedDoorz @ Jalan Jaksa](https://www.expedia.ca/Jakarta-Hotels-RedDoorz-Jalan-Jaksa.h27424529.Hotel-Information) > > [Hotel Marcopolo Jakarta](https://www.expedia.ca/Jakarta-Hotels-Hotel-Marcopolo-Jakarta.h8316108.Hotel-Information) > > [Urbanview Hotel Odori Pondok Indah](https://www.expedia.ca/Jakarta-Hotels-RedDoorz-Plus-Near-Pondok-Indah-Mall-2.h36416210.Hotel-Information) > > [Golden Boutique Hotel Melawai](https://www.expedia.ca/Jakarta-Hotels-Golden-Boutique-Hotel-Melawai.h10466026.Hotel-Information) > > [OYO 1990 Kost Kuningan Executive Boading House Setiabudi](https://www.expedia.ca/Jakarta-Hotels-OYO-1990-Kost-Kuningan-Executive-Boading.h44506696.Hotel-Information) > > [Oasis Amir Hotel](https://www.expedia.ca/Jakarta-Hotels-Oasis-Amir-Hotel.h13168106.Hotel-Information) > > [Hotels near Cavendish Beach](https://www.expedia.ca/Cavendish-Beach-Hotels.0-l6261119-0.Travel-Guide-Filter-Hotels) > > [Cove Taman](https://www.expedia.ca/Jakarta-Hotels-Cove-Taman.h96371742.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino - Newly Renovated](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Jambuluwuk Thamrin Hotel](https://www.expedia.ca/Jakarta-Hotels-Jambuluwuk-Thamrin-Hotel.h40203015.Hotel-Information) > > [HABITARE Rasuna Jakarta](https://www.expedia.ca/Jakarta-Hotels-Habitare-Apart-Hotel-Rasuna-Jakarta.h92760622.Hotel-Information) > > [Homey Penthouse 3Br With Extra Room Kemang Village Apartment](https://www.expedia.ca/Jakarta-Hotels-Homey-Penthouse-3Br-With-Extra-Room-Kemang-Village-Apartment.h100590710.Hotel-Information) > > [Spacious and Good Location 3BR at Sky House BSD Apartment](https://www.expedia.ca/Spacious-And-Good-Location-3BR-At-Sky-House-BSD-Apartment.h109518207.Hotel-Information) > > [Clay Hotel Jakarta](https://www.expedia.ca/Jakarta-Hotels-Clay-Hotel-Jakarta.h8110717.Hotel-Information) ### Flights ### Packages