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Hotel Jaclef Plaza

3.0 star property
Multiple pools for kids and adults create the perfect family vacation atmosphere at Hotel Jaclef Plaza, with poolside cocktails to enjoy after dinner

Choose dates to view prices

Located in the town center, Hotel Jaclef Plaza caters to families with indoor/outdoor pools. Guests enjoy continental breakfast at two restaurants, relax poolside with a drink, and stay connected with free WiFi. Babysitting services give parents time off.

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
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Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Information provided by the property may be translated using automated translation tools

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 20.0 per day

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 130 per vehicle (roundtrip)
  • Valet parking fee: USD 5.00 per night
  • Crib (infant bed) fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

Frequently asked questions

Does Hotel Jaclef Plaza have a pool?

Yes, this property has an indoor pool, 2 outdoor pools, and a children's pool. Pool types include natural pools.

Is Hotel Jaclef Plaza pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Jaclef Plaza?

Check-in begins at noon.

What time is check-out at Hotel Jaclef Plaza?

Check-out is at noon.

Does Hotel Jaclef Plaza provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 130 per vehicle applies.

Where is Hotel Jaclef Plaza located?

Set in Jacmel, this family-friendly hotel is within 6 mi (10 km) of Cathedral of Saint Philippe and Saint Jacques, Raymond Les Bains, and Iron Market. Maison Cadet and Cayes-Jacmel Church are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

4.4

4.8

Cleanliness

10

Location

5.0

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 1 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 7 out of 16 reviews
Rating 2 - Terrible. 5 out of 16 reviews

Reviews

Verified

2/10 Terrible

Valentina

Disliked: Staff & service, amenities, property conditions & facilities
It's a dead place . This Hotel has not been in service for over a year.
Stayed 2 nights in Apr 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
it's a very beautiful hotel the rooms very good but the service is terrible they don't clean the washrooms
Stayed 2 nights in Jan 2020
Verified

2/10 Terrible

Carol

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nasty hotel .

I had the worst experience on my life this hotel is not a good place to send people they don't know how to serve people. They treat people a animal please take responsabiliti .
Verified

6/10 Okay

Sean

Liked: Cleanliness, staff & service, room comfort

Nice place and price is good.

I was enjoy staying there.price was good close to the beach. Stuff was good.
Verified

4/10 Poor

Ricky

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

The pool wasn"t clean

The hotel staff or workers should not lane or hanging out by the water pool while the hotel guest did not enjoy or deserved a privacy of comfort!!!!
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Abandon Hotel

I had a terrible experience getting there, the road leading to the hotel was blocked, shootings because the peeople of jacmel was protesting against not having electricity for about a week, this has been an ongoing problem in jacmel, so i had to go back to a friend and the next day when i called i was able to check in to the hotel and when i arrived there was no power, tv was not working, water was not running , barely 3 staff there. The hotel has potential, but lack services and the proper equipments to make it run smoothly due to the economic condition of the country.
Verified

4/10 Poor

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
It was good the room cleaning an there Ac nice pool great food I love it
Verified

2/10 Terrible

Harry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible hotel, terrible service!

This hotel looks nice in pictures but up close it's terrible in all aspects. It has lights and a/c only a few hours at night and/or whenever they decide to run a generator, which is not often. The bathroom had no door, and during the day there was no light. The majority of the staff is oblivious to complaints, and a manager gave mostly lip service. The room did not get cleaned all the time (I saw cockroaches on 3, 4 occasions). Free breakfast is non existed unless you like leftovers from the previous dinner. I tried a few times but gave up when they had no water and milk for my coffee. On the weekends they run some function with loud music and noise making sleep impossible. Its way overrated, and I would never stay there again.
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service

Rooms ok.

Appearance perfect, but food, pool not ok. Not much to add.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would Never return to this hotel. Th.e service is the worst I have ever experienced at a hotel booked on line
Verified

8/10 Good

Martine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice i enjoy my stay with my husband. lovely staff

i did need to relax it was the right place to stay. i enjoy everything, the staff are lovely, its like a family over there. we will go back in the future.
Verified

6/10 Okay

April

Liked: Cleanliness, staff & service

It's Haiti

There isn't air conditioning all day, it may come on and off as that's the way electric is in Haiti. The bathroom lights and room lights will always work. It's a clean hotel with nice workers. The breakfast we had once and the rest of the time we only had white bread. They said they were out??? Not sure the story on that. We were there to help an Orphanage and so we didn't complain. There is a water machine with the 5 gallon water jug you can get water from. It ran out but not too long it would be refilled again. No other complaints. It had hot water most of the time. Pretty good in my book. I'd stay again. Could of been much worse!
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service and should have been a motel.

Room was dirty, broken down furnitures and tv has no cable no programs at all. I had to change room 3 times from bad to worst. It took 3 hours just to get a cup of coffee. It was terrible.
Verified

2/10 Terrible

mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

a eviter

c'est honteux de representer un tel etablissement tous est lamentable dans cette hotel
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Very poorly maintained and managed.

Hotel management must not care if they have any guests or not. Hotel was mostly empty, and it is obvious why. Lobby was mostly empty and dark, very little furniture. Pool was dirty and not maintained. There was trash and dead cockroaches along the balcony/walkway to the rooms. We were the only guests that ate there, both in the evening and in the morning. A few other guests arrived in the evening, but probably less than 10% of the rooms were occupied.
Verified

10/10 Excellent

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort