Title: Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Soak up sun-kissed memories with activities that thrill. Savor fresh flavors from multiple dining options in this oceanfront paradise. ## Photo gallery for Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center ![5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/323e2231.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/3d654bad-51ad-4284-b0e1-7a65d5db4ed2-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![3 outdoor pools, pool umbrellas, sun loungers - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/5525b699.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 bars/lounges, 2 poolside bars, swim-up bar - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/474517b3.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center (Ixtapa)](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/9c9695cf.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Nestled near Linda Beach, Azul Ixtapa Beach Resort and Convention Center - All Inclusive offers a beachfront haven with 2 poolside bars, a swim-up bar, and 5 on-site restaurants serving Mediterranean cuisine. Enjoy activities like sailing, kayaking, volleyball, archery and unwind at the gym or by the waterslide; guests rave about the helpful staff. ## Reviews 8.4 Very good ## Popular amenities - All-inclusive - Pet friendly - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=579360&PinnedHotelID=579360&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 8 of 8 rooms ### View all photos for Deluxe Room, Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/8d85883e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Sea View 8.8 Excellent 29 reviews ### Highlights Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Desk chair Iron/ironing board Desk - 387 sq ft - Sea view - Sleeps 4 - 2 Double Beds OR 1 King Bed ### View all photos for Junior Room, 1 King Bed, Beach View ![Junior Room, 1 King Bed, Beach View](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/3ffbe0d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 1 King Bed, Beach View 8.0 Very good 1 review ### Highlights Separate dining area Air conditioning TV Separate bedroom Separate bathtub and shower Private bathroom Hair dryer Living room - 861 sq ft - 1 bedroom - Beach view - Sleeps 3 - 1 King Bed ### View all photos for Room Deluxe with Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/73cd71b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Deluxe with Sea View 8.0 Very good 1 review - 462 sq ft - Sleeps 4 ### View all photos for Double Room Standard with Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/4f0e04d3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard with Sea View 8.0 Very good 4 reviews - 387 sq ft - Sleeps 4 ### View all photos for Deluxe Room, Balcony, Sea View ![Deluxe Room, Balcony, Sea View](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/d46ffe40.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, Balcony, Sea View 8.0 Very good 14 reviews ### Highlights Balcony Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Desk chair Iron/ironing board - Sea view - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room, 1 King Bed, Sea View ![Deluxe Room, 1 King Bed, Sea View](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/6b2a8c53.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Sea View 8.0 Very good 1 review ### Highlights Balcony Air conditioning TV Separate bathtub and shower Private bathroom Hair dryer Desk chair Iron/ironing board - 387 sq ft - Sea view - Sleeps 3 - 1 King Bed ### View all photos for Junior Room, 2 Queen Beds, Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/7a9d5704.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room, 2 Queen Beds, Sea View 10.0 Exceptional 3 reviews ### Highlights Balcony Separate dining area Air conditioning Free cribs/infant beds Kitchen Refrigerator TV Separate bathtub and shower - Sea view - Sleeps 5 - 2 Queen Beds ### View all photos for Room Standard with Sea View ![In-room safe, desk, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/580000/579400/579360/da7bce41.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard with Sea View - 419 sq ft - Sleeps 3 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Azul-Ixtapa-Beach-Resort-And-Convention-Center-All-Inclusive.h579360.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FIxtapa-Hotels-Azul-Ixtapa-Beach-Resort-And-Convention-Center-All-Inclusive.h579360.Hotel-Information) ## About the area Located in Ixtapa, Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center is on the beach. While the natural beauty of Varadero Beach and Linda Beach can be enjoyed by anyone, those looking for an activity can check out Marina Ixtapa. Quieta Beach and El Palmar Beach are two other places to visit that come recommended. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. [Visit our Ixtapa travel guide](https://www.expedia.ca/Ixtapa.dx4176) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C17.67658%2C-101.64117&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SMOgL3iGoWmKogdF0Yo-MfLmtxc=) Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880 ### What's nearby - Playa Azul Grand \- 3 min walk \- 0.3 km - Playa Carey \- 7 min walk \- 0.6 km - Cocodrilario \- 10 min walk \- 0.9 km - Linda Beach \- 12 min walk \- 1.0 km - Quieta Beach \- 19 min walk \- 1.6 km ### Getting around - Ixtapa - Zihuatanejo Intl. Airport (ZIH) - 41 min drive ### Restaurants - ‪Fisher's Ixtapa - ‬9 min drive - ‪Tanta Vida - ‬9 min drive - ‪Plaza Mexicana - ‬2 min walk - ‪Bar Húmedo - ‬3 min walk - ‪Bambu y Sakura - ‬3 min walk ## About this property ### Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center All-inclusive family-friendly property near Linda Beach Located close to Quieta Beach and Varadero Beach, Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center provides 2 poolside bars, a swim-up bar, and a terrace. This property is a great place to bask in the sun with a beachfront location, kayaking, and sailing. At the 5 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and Mediterranean cuisine. Enjoy the gym, as well as activities like volleyball and archery. Stay connected with free WiFi in public areas, with speed of 25+ Mbps, and guests can find other amenities such as shopping on site and mini golf. Other perks at this property include: - 3 outdoor pools and a children's pool, along with a waterslide, sun loungers, and pool umbrellas - Free self parking - Tennis courts, a gift shop, and wedding services - Tennis lessons on site, table tennis, and an off-leash area - Guest reviews give top marks for the helpful staff Room features All 412 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like desk chairs and safes. Extra amenities include: - Bathrooms with separate tubs/showers and free toiletries - Wardrobes/closets, daily housekeeping, and desks ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet and à la carte meals, snacks, and beverages included Room service during certain hours Dining availability limited at one or more venues Limited gourmet or à la carte dining ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Water activities Kayaking ### Land activities Bicycling Fitness facilities Tennis Volleyball ### Lessons/classes/games Aerobics Dancing Yoga ### Entertainment Onsite entertainment and activities Access to onsite nightclubs Onsite live performances Theme parties ## Similar properties ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/700000/690700/690642/bee2f8e1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Barceló Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 8.2 Very good 1,005 reviews CA $335 CA $402 total includes taxes & fees Feb 3 - 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Feb 13 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=28345&PinnedHotelID=28345&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/1000000/580000/576500/576421/f1dce420.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Ixtapa Ixtapa - On private beach - Pool - All-inclusive - Spa 8.6 Excellent 1,589 reviews CA $198 CA $238 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=576421&PinnedHotelID=576421&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/5600/5573/d789d67e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Ixtapa Ixtapa - On private beach - Pool - Hot tub - All-inclusive 8.6 Excellent 1,004 reviews CA $138 CA $169 total includes taxes & fees Jan 21 - Jan 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-21&endDate=2026-01-22&selected=5573&PinnedHotelID=5573&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68300/68210/1b277027.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tesoro Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Kids pool - Restaurant 7.2 Good 671 reviews CA $245 CA $298 total includes taxes & fees Jan 28 - Jan 29 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=68210&PinnedHotelID=68210&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9 AM to 8 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/15800/15760/ff00bc30.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Ixtapa All Inclusive Ixtapa - Pool - All-inclusive - Spa - Kids pool 7.4 Good 1,003 reviews CA $244 CA $293 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=15760&PinnedHotelID=15760&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/2000000/1640000/1636700/1636693/c166c75d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fontan Ixtapa Beach Resort - All Inclusive Ixtapa - Pool - All-inclusive - Parking included - Free WiFi 6.6 808 reviews CA $218 CA $262 total includes taxes & fees Jan 27 - Jan 28 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=1636693&PinnedHotelID=1636693&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: WiFi (MXN 150 per 24-hour period) - In-room WiFi speed: 25+ Mbps - In-room WiFi has a 1-device limit - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - 2 poolside bars - 4 bars/lounges - 5 restaurants - A coffee shop/cafe - A swim-up bar - Snack bar/deli ### Restaurants on site - Colores - Costa Azul - La Terraza - Oyster Bar - Plaza Mexicana ### Things to do - 3 outdoor pools - Arcade/game room - Archery - Billiards/pool table - Children's pool - Free children's club - Gym - Kayaking - Mini golf - Playground - Sailing - Shopping - Table tennis - Tennis - Tennis lessons - Volleyball - Waterslide ### Family friendly - 3 outdoor pools - Arcade/game room - Children's pool - Free children's club - Laundry facilities - Lifeguards on site - Mini golf - Playground - Snack bar/deli - Waterslide ### Conveniences - 24-hour front desk - Gift shop/newsstand - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Wedding services ### Business services - Conference center ### Outdoors - Garden - On the beach - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Smooth flooring in room - Wheelchair accessible (may have limitations) - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 3 buildings - 9 floors - Lifeguards - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Towels provided ### Entertainment - 50-inch TV ### Food and drink - Limited room service ### More - Air conditioning - Desk - Desk chair - Iron/ironing board - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of MXN 1449 per pet, per night Welcoming dogs only Food and water bowls, an off-leash area, pet-sitting services, and pet grooming services are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for in-room wireless internet: MXN 150 per 24-hour period (1-device limit, rates may vary) - Pet fee: MXN 1449 per pet, per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates) This property accepts credit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### Property is also known as Azul All Inclusive Azul Ixtapa Beach Resort Azul Ixtapa Beach Resort All Inclusive Ixtapa Beach Resort Resort Azul Azul Ixtapa All Inclusive Beach Resort Azul Ixtapa All Inclusive Beach Azul Ixtapa All Inclusive Beach Resort Convention Center Azul Ixtapa Beach Resort Azul Ixtapa Beach Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel Hotel Azul Ixtapa Beach Resort and Convention Center Azul Ixtapa Beach Resort and Convention Center Ixtapa Azul Ixtapa All Inclusive Beach Resort Convention Center Azul Resort Azul Azul Ixtapa Beach Resort Convention Center All Inclusive ## Frequently asked questions ### Does Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center have a pool? ### How much does it cost to stay at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center? ### Is Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center pet-friendly? ### How much is parking? ### What time is check-in at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center? ### What time is check-out at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center? ### Are there all-inclusive benefits at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center? ### Where is Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 8.8 Staff & service ### 8.4 Property conditions & facilities 10 - Excellent 462 8 - Good 314 6 - Okay 142 4 - Poor 43 2 - Terrible 43 ## Reviews ### 10/10 Excellent #### Rodrigo Jan 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities very good experience ##### Rodrigo Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Jana Nov 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and spacious room, nice staff, family friendly. ##### Jana Stayed 7 nights in Nov 2025 ### 10/10 Excellent #### Jesus Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great experience ##### Jesus Stayed 2 nights in Nov 2025 ### 6/10 Okay #### Krystal Dawn Dec 21, 2025 Liked: Staff & service, amenities Room plug ins didn't work and didn't have a fridge but still very beautiful location. Not very walkable to get down to the beach but the location is perfect. ##### Krystal Dawn Stayed 7 nights in Dec 2025 ### 2/10 Terrible #### Alma Carina Dec 29, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities H ##### Alma Carina Stayed 3 nights in Dec 2025 ### 2/10 Terrible #### FLOR Jan 5, 2026 Disliked: Cleanliness Not a dog person and had to have breakfast lunch and dinner with all type of dogs around me and barking the whole time. I suffer from allergies and my vaccinations were ruined because of this. ##### FLOR Stayed 4 nights in Dec 2025 ### 10/10 Excellent #### Grisel Jul 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful location, great food, prompt service, and a kids pool playground. Perfect family getaway. ##### Grisel Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Robert Apr 9, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Amazing resort ##### Robert Stayed 6 nights in Apr 2025 ### 10/10 Excellent #### Alejandra Feb 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very Clean and Staff was very helpful, the food was great!! ##### Alejandra Stayed 2 nights in Feb 2025 ### 8/10 Good #### Mary Carmen Godinez Nov 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is amazing. I am not going back because we depend in the flight hours and hour flight was at 5:30pm, so we need to do a late check out and we try to negotiate with the hotel to deliver the rooms and just continue in the installations and they said that is not possible. We can just stay at the lobby without meals or drinks. They want to charge around $50 USD per person if we want to eat or drink. Flight hours are not in our hands. They should be more flexible. Thank you ##### Mary Carmen Godinez Stayed 4 nights in Nov 2025 ### 6/10 Okay #### Karen Jul 11, 2025 Overall I had a great time on trip. The wait staff throughout the whole stay was by far the best part of the stay. 100% super friendly, attentive, and especially one man Santos by the pool went above and beyond. H huh y were ñpfs ##### Karen Stayed 3 nights in Jul 2025 ### 6/10 Okay #### Kristen Apr 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was wonderful, resort was clean. Food options, especially for kids was very limited. ##### Kristen Stayed 7 nights in Mar 2025 ### 10/10 Excellent #### Michelle Feb 19, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay at! This is my second time coming to this place for vacation. Staff is very nice and friendly. Would recommend it to anyone! ##### Michelle Stayed 4 nights in Feb 2025 ### 10/10 Excellent #### José manuel May 20, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful ##### José manuel Stayed 2 nights in May 2025 ### 10/10 Excellent #### Aurora May 12, 2025 Excelente ##### Aurora Stayed 2 nights in May 2025 ### 6/10 Okay #### Hortensia Pineda May 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Good in many ways, need air conditioning at least in the elevators and dining areas ##### Hortensia Pineda Stayed 2 nights in May 2025 ### 10/10 Excellent #### JOSE ALEJANDRO Apr 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente ##### JOSE ALEJANDRO Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Monica Apr 4, 2025 The food was good! The service was great. The beach wasn’t the greatest ##### Monica Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Jesus May 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was excellent. Yaneli at Oyster Bar went out of her way to ensure our dinner experience was great. Miguel, Bryan, Rafael, and Roger and the cooks at Colores were friendly and attentive excellent service. Nayeli at the archery range was excellent as well. She made it fun and safe. Kudos to all the staff they made it a wonderful stay. ##### Jesus Stayed 4 nights in May 2025 ### 8/10 Good #### Alejandra Apr 21, 2025 Liked: Cleanliness, staff & service, amenities The property is very clean, food was good, pools were great! My girls had a great time. The only issue i had was that the hallway near my room smelled like drainage. ##### Alejandra Stayed 2 nights in Apr 2025 ### 8/10 Good #### Carin Aug 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities . ##### Carin Stayed 5 nights in Jul 2025 ### 6/10 Okay #### Pablo Magaña Jul 24, 2025 Liked: Staff & service, amenities Ok ##### Pablo Magaña Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Sandra Nov 11, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great, would highly recommend ##### Sandra Stayed 5 nights in Nov 2024 ### 6/10 Okay #### LESLY CAROLINA Aug 14, 2025 Liked: Cleanliness Disliked: Staff & service at the time of the check in an employee by the name of Arely made a some mistakes I eneded up paying more thas what I was expected, the issue was never resolved and my time there was ruined by this employee. ##### LESLY CAROLINA Stayed 5 nights in Aug 2025 ### 10/10 Excellent #### Elizabeth Mondragon Jun 11, 2024 Liked: Amenities I love the water park for the kids! 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