Titre : Splash Pad Place #29: Private Splash Pad, Waterpark, Pools – Avis, offres et photos 2025 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Maison entière # Splash Pad Place #29: Private Splash Pad, Waterpark, Pools Propriété de vacances à Ivins avec une cuisine et un patio ![Piscine](https://images.trvl-media.com/lodging/112000000/111640000/111637300/111637210/1d34c276.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/112000000/111640000/111637300/111637210/e9318bdf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restauration](https://images.trvl-media.com/lodging/112000000/111640000/111637300/111637210/1b6d95a2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restauration en plein air](https://images.trvl-media.com/lodging/112000000/111640000/111637300/111637210/05cefc83.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Téléviseur, jeux vidéo, lecteur de DVD, livres](https://images.trvl-media.com/lodging/112000000/111640000/111637300/111637210/80a67bac.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Commodités - Politiques - Emplacement 9,6  Exceptionnel ### Maison entière 3 chambres3 salles de bain1917 pi² ## Commodités populaires - Stationnement disponible - Sécheuse - Baignoire à remous - Laveuse - Piscine - Climatisation ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez la maison entière pour vous et ne la partagerez qu’avec d’autres voyageurs de votre groupe. ### Splash Pad Place #29: Private Splash Pad, Waterpark, Pools Get ready for a vacation you’ll never want to end! Located in the heart of the highly sought-after community of Paradise Village, Splash Pad Place is your ideal retreat for fun, relaxation, and family time. Just a short stroll away from three incredible community pools, a lazy river, and thrilling water slides, this home is perfectly designed to keep everyone entertained. It also features a private splash pad, guaranteed to create lasting memories. Sleeps 11! Key Features: \-Sleeps 11, 3 Bedrooms, 3 Bathrooms \-3 Community Pools, a Lazy River, and Waterpark \-Community Fitness Center \-Pickleball & Sand Volleyball Courts Nearby \-Private Splash Pad (Not available Nov-Feb Due to Weather) \-Fully Equipped Kitchen \-Outdoor Patio with Seating \-Xbox Game System, Games, Books \-Smart TV’s, No live Channels \-One Level \-4 Designated Parking Spots Bedroom Breakdown: Bedroom 1 - King Bed/Attached Bath Bedroom 2 - King Bed/Attached Bath Bedroom 3 - 1 Twin/Twin Bunkbed, 1 Twin/Full Bunkbed Common Space - 1 Queen Sofa Sleeper 2 Pack ‘n Plays With space to sleep 11 across 3 bedrooms and 3 bathrooms, this cozy, family-friendly rental is thoughtfully equipped to make your stay effortless and enjoyable. The fully stocked kitchen is perfect for preparing meals, while the private outdoor patio invites you to relax with comfortable seating and fresh desert air. Kids will love the Xbox and the private splash pad (available mid-February through October), and grown-ups can unwind with a good movie on one of the Smart TVs. Paradise Village is a wonderful, family-friendly option for any vacationer who wants to hang out with the family and have fun! Our amenities include a Kid’s Cove water park and lazy river, as well as another two-tiered heated pool with a water slide between them. There are additionally two, large community hot tubs, walking/biking trails nearby, RV and boat parking and we are right next door to Archie Gubler Park, that includes pickleball, basketball, baseball, sand volleyball, and a splash pad! There are two parking lots for boats, trailers, and RVs. Additionally, while staying in this property as a Red Rock Vacation Rentals guest, take advantage of our local business discounts for places such as Tuacahn Amphitheater, Pizza Factory, ATV rentals, Cafe Sabor, Bike Rentals, and more! We can additionally offer concierge services regarding booking golf tee times, hiring private chefs, or scheduling an in-house massage. Promo codes will be emailed out 48 hrs after booking with a list of our 13 different partners! Please note the private splash pad is NOT available November - Mid February due to the winterization of the amenity. \-54 Miles to Zion National Park \-4 Miles to Tuachan Amphitheater \-21 Miles to STG Airport \-13 Miles to BigShots Golf \-20 Miles to Sand Hollow \-9 Miles to Red Cliffs Mall \-22 Miles to Jellystone Adventure Park NO SMOKING NO PETS Check In: 4:00pm Check Out: 11:00 AM ## Commodités de l’hébergement ### Piscine/spa - Baignoire à remous - Piscine commune ### Internet - Disponible dans la maison : accès à Internet ### Stationnement et transport - Options de stationnement sur place incluant un garage ### Cuisine - Batterie de cuisine, vaisselle et couverts - Cafetière-théière - Four - Four à micro-ondes - Grille-pain - Lave-vaisselle - Machine à glaçons - Réfrigérateur - Surface de cuisson ### Chambres - 3 chambres - Draps fournis ### Salle de bain - 3 salles de bain - Séchoir à cheveux ### Divertissement - Jeux - Jeux vidéo - Lecteur de DVD - Livres - Téléviseur avec chaînes par câble/satellite ### Espaces extérieurs - Barbecue - Patio ### Buanderie - Installations de buanderie - Laveuse ### Espaces de travail - Bureau ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Hébergement non-fumeurs ### Services et commodités - Fer et planche à repasser ### Points d’intérêt de l’endroit - À proximité d’un centre de magasins d’usine - Hôpital à proximité ### Dispositifs de sécurité - Détecteur de monoxyde de carbone (L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) ### Information générale - Taille de l’unité : 1 917 pieds carrés ## Hébergements similaires ![Piscine](https://images.trvl-media.com/lodging/28000000/27200000/27198900/27198834/d5ddf8c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Desert Pearl at Paradise Village! Waterpark & Lazy River! Santa Clara - Baignoire à remous - Cuisine - Laveuse - Sécheuse 9,6 Exceptionnel 59 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=27198834&PinnedHotelID=27198834&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/75000000/74080000/74074100/74074042/a20073e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Desert Moose, PARADISE VILLAGE, PING PONG, POOLS AND LAZY RIVER! Ivins - Piscine - Baignoire à remous - Cuisine - Laveuse 9,8 Exceptionnel 37 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=74074042&PinnedHotelID=74074042&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/35000000/34140000/34139200/34139168/6249c1a1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Adventure Awaits: Paradise Village Waterpark, Great Views! Santa Clara - Baignoire à remous - Cuisine - Laveuse - Sécheuse 9,8 Exceptionnel 52 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=34139168&PinnedHotelID=34139168&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine chauffée](https://images.trvl-media.com/lodging/50000000/49120000/49113200/49113116/cc12dee4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradise Village 58 l Sweet Retreat, includes a Private Hot Tub, Wii U, and Mario Cart Santa Clara - Baignoire à remous - Cuisine - Laveuse - Sécheuse 8,8 Excellent 45 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=49113116&PinnedHotelID=49113116&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/68000000/67190000/67183500/67183413/3a4be883.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradise Village at Zion 28 | Private Hot Tub, Outdoor firepit, and Community Pool Ivins - Baignoire à remous - Cuisine - Laveuse - Sécheuse 9,4 Exceptionnel 46 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=67183413&PinnedHotelID=67183413&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine chauffée](https://images.trvl-media.com/lodging/105000000/104160000/104152400/104152317/c3dba9c9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### PV 10 | Private Hot Tub, BBQ Grill, Ping Pong Table & Resort Amenities! Santa Clara - Piscine - Baignoire à remous - Cuisine - Laveuse 9,4 Exceptionnel 13 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=104152317&PinnedHotelID=104152317&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine chauffée](https://images.trvl-media.com/lodging/22000000/21660000/21659800/21659712/dd4b9e8c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Mountain view townhouse with pool, hot tub, fitness room, & private splash pad Santa Clara - Baignoire à remous - Cuisine - Laveuse - Sécheuse 9,4 Exceptionnel 92 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=21659712&PinnedHotelID=21659712&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/112000000/111350000/111349000/111348950/b4d88d2c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Coral Paradise | Community Pool Santa Clara - Piscine - Baignoire à remous - Cuisine - Laveuse 9,8 Exceptionnel 8 avis 143 $ CA 686 $ CA au total (taxes et frais compris) Du 27 oct. au 28 oct. [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=111348950&PinnedHotelID=111348950&HadPinnedHotel=true®ionId=-1&adults=2) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/105000000/104230000/104224600/104224557/e5df5f23.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### NEW- 3bd, 2.5 bath w/ Game room lounge, Hot tub, pool, fire pit, and more Santa Clara - Piscine - Baignoire à remous - Cuisine - Laveuse 9,2 Merveilleux 20 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=104224557&PinnedHotelID=104224557&HadPinnedHotel=true®ionId=-1&adults=2) ![Piscine](https://images.trvl-media.com/lodging/35000000/34150000/34144300/34144223/030cfaa2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### A Point of View: Private Hot tub + Paradise Village Waterpark Santa Clara - Baignoire à remous - Cuisine - Laveuse - Sécheuse 9,8 Exceptionnel 59 avis [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-29&endDate=2025-10-30&selected=34144223&PinnedHotelID=34144223&HadPinnedHotel=true®ionId=-1&adults=2) ## Politiques ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Aucun événement autorisé ### Fumeurs/non-fumeurs Interdis de fumer ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe sont strictement interdits. L’hôte a indiqué qu’il y avait un détecteur de monoxyde de carbone dans l’hébergement. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### Hébergement également appelé 186802 ## À propos du quartier ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C37.15315%2C-113.66395&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=2QJoVfwOfDiJz_qDKhLH0T3hDNA=) Santa Clara, UT #### À proximité - Sand Hollow Aquatic Center (parc aquatique) - 6 min en voiture - 4.8 km - Entrada At Snow Canyon Country Club - 7 min en voiture - 3.4 km - Entrada at Snow Canyon Golf Course - 7 min en voiture - 3.4 km - Tuacahn Amphitheatre and Center for the Arts (centre culturel) - 10 min en voiture - 5.6 km - St George Utah Temple - 15 min en voiture - 12.5 km #### Transport - St. George, Utah (SGU) : à 36 min en voiture #### Restaurants - ‪Culver’s - ‬7 min en voiture - ‪McDonald's - ‬7 min en voiture - ‪Feellove - ‬5 min en voiture - ‪Jersey Mike’s Subs - ‬15 min à pied - ‪Dutch Bros Coffee - ‬7 min en voiture ## Foire aux questions ### Splash Pad Place #29: Private Splash Pad, Waterpark, Pools possède-t-il une piscine? > Oui, cet établissement propose une piscine. ### Splash Pad Place #29: Private Splash Pad, Waterpark, Pools accepte-t-il les animaux de compagnie? > Non, l’établissement n’accepte pas les animaux de compagnie. ### Où se situe Splash Pad Place #29: Private Splash Pad, Waterpark, Pools? > Propriété de vacances de Ivins se trouve à moins de 3 km des sites suivants : Desert Rose Park, Santa Clara River Reserve et UNITY Park. Jacob Hamblin House et Parc d'état de Snow Canyon se trouvent également à moins de 5 km. ## Avis pour Splash Pad Place #29: Private Splash Pad, Waterpark, Pools 9,6 ### Exceptionnel Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.[Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 87 8 – Bien 12 6 – Acceptable 3 4 – Médiocre 0 2 – Terrible 3 ### 9,4/10 Propreté ### 10/10 – Excellent #### Trenton D. 8 sept. 2025 Points forts : Propreté Beautiful home close to all pools. ##### Trenton D. Séjour de 2 nuits en septembre 2025 ### 10/10 – Excellent #### Louis T. 21 août 2025 Points forts : Propreté ##### Louis T. Séjour de 3 nuits en juillet 2025 ### 10/10 – Excellent #### Joni S. 4 août 2025 Points forts : Propreté Great place to stay ##### Joni S. Séjour de 3 nuits en août 2025 ### 10/10 – Excellent #### Tami W. 14 avr. 2024 Points forts : Propreté #### Splash Pad Home Great location and property. Wasn’t totally clean as we checked in with garbage still in trash and fridge not cleaned out. But overall great property ##### Tami W. Séjour de 3 nuits en avril 2024 ### 10/10 – Excellent #### Katie M. 9 avr. 2024 Points forts : Propreté #### Fun! This place was super fun and clean. It is a bit of a drive from the heart of St. George though. ##### Katie M. Séjour de 2 nuits en février 2024 ### 10/10 – Excellent #### Kara N. 24 avr. 2023 Points forts : Propreté #### Perfect Place to Stay! The house was perfect! The set up was great, it was very clean, decorated very cute and was supplied with everything we needed. ##### Kara N. Séjour de 3 nuits en avril 2023 ### 2/10 – Terrible #### Mark S. 8 févr. 2023 Points forts : Propreté #### Property had fire alarms going off all night Overall much about the property was fine. The main issue is that the property has major fire alarm issues leading to the fire alarm going off multiple times on our second night, meaning we got zero sleep. All of our kids were up the entire night and it really made it difficult to enjoy our experience. I understand that issues happen, but we have been offered zero compensation or apology from the property management. ##### Mark S. Séjour de 2 nuits en février 2023 ### 10/10 – Excellent #### Cher P. 27 nov. 2022 Points forts : Propreté #### Beautiful beautiful House was perfect, great location , water park and pool were the hit of the weekend .. Great Stay would highly recommend this house ! ##### Cher P. Séjour de 4 nuits en novembre 2022 ### 10/10 – Excellent #### amberly f. 29 juin 2022 Points forts : Propreté #### Family memories This place is perfect to hang out, swim, and just enjoy each other’s company. It was perfect ##### amberly f. Séjour de 3 nuits en juin 2022 ### 6/10 – Acceptable #### Tina M. 24 juin 2022 #### Cute Place, But Carpet Was Filthy We really liked the lay out of the property. The beds were very comfortable. One thing that should be addressed was all of the carpet in the main room was filthy. Our feet were black. We had to wear socks so our feet would stay clean. ##### Tina M. Séjour de 2 nuits en juin 2022 ### 10/10 – Excellent #### Todd S. 15 mars 2022 Points forts : Propreté #### Great family destination Our family had a wonderful time coming to St George for a baseball tournament. The home was perfect for our family. The home was clean and the home was a great home away from home for us. The kids love the pool and slides at the pool. We will plan to stay here again. ##### Todd S. Séjour de 4 nuits en mars 2022 ### 10/10 – Excellent #### Brooke W. 26 août 2020 Points forts : Propreté #### Great place We really enjoyed our stay. The location was great, close to what we needed. Amenities are awesome! The only thing was some of the linen on the beds were dirty and the cleaning person obviously had long black hair. The washer actually ruined 2 of my favorite shirts, stained with rust. Otherwise everything else was great. We had to have contact with the manager once, and she was fast to respond and very helpful. We would definitely stay here again. ##### Brooke W. Séjour de 4 nuits en juillet 2020 ### 10/10 – Excellent #### Kristi H. 9 août 2020 Points forts : Propreté #### Wonderful location for family fun Roomy, well taken care of and perfect for a family getaway. Enjoyed all the amenities. Was awesome to have our own personal splash pad! Would recommend to anyone! ##### Kristi H. Séjour de 2 nuits en juillet 2020 ### 10/10 – Excellent #### keara S., Park City, UT 9 juin 2020 Points forts : Propreté #### Great location and great for families I would stay agInu ##### keara S. Séjour de 3 nuits en mai 2020 ### 10/10 – Excellent #### Barbara S. 1 juin 2020 Points forts : Propreté #### Open concept We enjoyed to open space where we could all could hang out on the large couch together. This is a beautiful home, everything we needed was in one of the many large cupboards or drawers. The outdoor dining table was a great place to hangout. ##### Barbara S. Séjour de 3 nuits en mai 2020 ### 10/10 – Excellent #### Kelsey J. 26 mai 2020 Points forts : Propreté #### Great getaway. We had a great time. Loved how clean and we'll stocked the kitchen was. ##### Kelsey J. Séjour de 4 nuits en mai 2020 ### 10/10 – Excellent #### carrie s. 6 nov. 2019 Points forts : Propreté #### well stocked \* clean \* great pools Easy check in. Clear communication with property manager. Easy to find. Clean. Well stocked. Kids games and utensils and movies provided. Splash pad on unit was fun. Pools were excellent. Took a minute to figure out where the lazy river pool was, but once there loved it. Nice location for Snow Canyon State Park and Tuachan theater. ##### carrie s. Séjour de 3 nuits en octobre 2019 ### 10/10 – Excellent #### Jason R. 29 août 2019 Points forts : Propreté #### Awesome! We had a great stay! The house was super cute and so clean. We felt right at home! ##### Jason R. Séjour de 5 nuits en août 2019 ### 10/10 – Excellent #### Lindsay S. 6 mai 2019 #### Great clean spacious unit Love this developement Clean spacious unit will be back ##### Lindsay S. Séjour de 3 nuits en avril 2019 ### 10/10 – Excellent #### Janette H. 20 août 2018 #### This property was very clean and beautiful! Plenty of room in all the right places. This property was very comfortable accommodations! It had bathroom necessities, just like a hotel would...without staying in a hotel. It also had lots of bathroom and bed linens. It felt very clean and comfortable. We enjoyed the games in the games closet, video game console as well as our own splash pad out back. Wish we could hav stayed and enjoyed to home longer! ##### Janette H. Séjour de 3 nuits en août 2018 ### 10/10 – Excellent #### Robyn P., Saratoga Springs, UT 9 juill. 2018 #### Amazing! We came to Paradise Village last year and loved it so much we had to come back. We spent the first half of our vacation in this house and joined the rest of my husbands family in another house in this community. We will definitely be coming back again. ##### Robyn P. Séjour de 4 nuits en juin 2018 ### 10/10 – Excellent #### Janell T. 3 juin 2018 #### perfect for a few day getaway We loved staying in this house! It was clean, close to the pool, had a lot of games and things for the kids to play while we were there. We would definitely rent this house again! ##### Janell T. Séjour de 2 nuits en mai 2018 ### 10/10 – Excellent #### Veni T., Salt Lake City, United States 11 janv. 2018 #### Awesome! Awesome! ##### Veni T. Séjour de 12 nuits en décembre 2017 ### 10/10 – Excellent #### Alana L., Sugar City 17 avr. 2017 #### Beautiful home with everything we needed! We really loved this home. We shared it with 2 other families. It was exactly what we needed. Everyone had a great time. It was too cold to use the splash pad, but we did use the hot tub. It is huge and was very hot. The kids loved the pool as well. Everything was very clean and we found plenty of dishes and pans supplied in the kitchen. It was so nice to be able to cook at the house instead of going out to eat every meal. The beds were very comfortable. I would definitely recommend, in fact I have already sent the info to a friend who visits the St. George area frequently and they are going to stay here the next time they are in town. ##### Alana L. Séjour de 3 nuits en mars 2017 ### 2/10 – Terrible #### R S. 9 sept. 2016 #### Nice property, but crappy management company. Vacasa sucks. The property is lovely, however I won't be staying there again due to their ineffective management company, Vacasa. Unfortunately, this review isn't even about the home because I want the world to know Vasaca sucks. My trip to St. George was scheduled last minute and I could only find availability through Vacasa, which I had had a big issues with over spring break. I decided to let bygones be bygones and I gave them another shot. I was traveling with my elderly parents, which can be complicated due to my mom's Parkinson's. I made a big mistake and booked the property that did not have a rocking chair for my mom to sleep in. Knowing that property was available I called the local manager to see if she could help us switch. After giving me some misinformation, she directed me to their "24/7" Guest Services line. I left a message as "all attendants were busy helping other customers" and my parents and I waited outside in the lovely St. George heat for over an hour, without touching anything in the property. After 1.5 hours, I took my parents to the grocery store so they could have access to restrooms, and after a total of two hours, I left another message and finally tried to get my exhausted parents settled into bed. It took my dad and I one hour to try to get my mom comfortable enough on the couch only so she could have a sleepless night. Next day, I received a phone call from Guest Services just before noon. Apparently there had been a communication breakdown between them and the local manager because Guest Services was not available 24/7. I was told the mgr should have contacted the Portland office so they could help me. I had to point out that the message on the Guest Services line was misleading as well. For my trouble, they offered to let me complete a survey, as that is the only way to get in touch with a manager. I completed the survey one week ago and still have not received a response. This company just continues to show their incompetence and lack of customer service. If this were my property, I would be livid knowing one of my guests had been treated this way. I know the intial mistake was mine, but I figured it never hurts to ask. The problem is that I was lead to believe I'd receive an immediate call back. I was with my elderly parents, but I could have had my small children with me which would have made things worse. Next time I'll stay home before I'll stay in one of their properties. Two flaming thumbs down. Vacasa sucks. ##### R S. 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