Hutchinson Vacation Packages

Staff was friendly. However, there a number of things that need to be addressed on the property. Light switches not working, cable was put, bathroom was musty and not ventilated.

Wow! The staff was incredible!! There was an issue with the keycard entry on our door which meant we needed to change rooms. It could have been frustrating and put a damper on the weekend but the staff went well out of their way to make sure our stay was enjoyable. Anita, Samson, Carla and Darin were incredibly kind, helpful and welcoming. It was a very refreshing change from customer service these days! Our room was clean, comfortable, and the amenities were great! My kids loved the pool and the full-sized indoor basketball court! What a hit! We will definitely be staying here again. Thanks, Hyatt staff!

Room was great other than the TV did not work

The staff is amazing. Special thanks to Jerome for going above and beyond. I will be back soon.

What my husband and I enjoyed most about this hotel is the decor and friendly staff. Everything else was average. Improvement would be room service and daily housekeeping. Also, this building is kinda cool but the view from the 5th floor was blocked by a brick wall. The room was presented as a high floor but it felt like we were in a basement. this hotel