Hutchinson Vacation Packages

Staff was friendly. However, there a number of things that need to be addressed on the property. Light switches not working, cable was put, bathroom was musty and not ventilated.

Wow! The staff was incredible!! There was an issue with the keycard entry on our door which meant we needed to change rooms. It could have been frustrating and put a damper on the weekend but the staff went well out of their way to make sure our stay was enjoyable. Anita, Samson, Carla and Darin were incredibly kind, helpful and welcoming. It was a very refreshing change from customer service these days! Our room was clean, comfortable, and the amenities were great! My kids loved the pool and the full-sized indoor basketball court! What a hit! We will definitely be staying here again. Thanks, Hyatt staff!

Room was great other than the TV did not work

our room heating/ac was broken. was so hot when we arrived. maintenance couldnt fix it. room got up to 79.9°. checked in to room at around 5pm. couldnt get a new room until 9:30pm after having to keep calling as heat went up. (front desk person was great/kind and doing what she could.) just a bummer switching rooms was such a hassle and couldnt be accommodated sooner. We had plans and we had to be hot and sweaty for 4.5 hours as we got ready before leaving to go to our plans. (but hotel staff and maintenance staff were all very kind. was just unfortunate to have to be stressed and uncomfortable for that many hours before getting a new room.

Very nice and clean place, I will come back next time 😁