Hidalgo Vacation Packages

Great room, amazing location, clean and well maintained outdoors, friendly staff. We'll come back!

Spotless rooms and beautiful hotel and otherwise amazing , but my reviews are a little different because this hotel was chosen for how they could also manage my celiac disease safely. They managed , but poorly in the options and flavor of the safe selection. They really over exaggerated their abilities and underperformed with the gluten free. It required many difficult conversations, repeatedly explaining over and over to each staff and felt I was always complaining and I felt badly for it . I felt they didn't really understand how hard gluten free is or their was constant misunderstanding between them and staff and kitchen etc. I never relaxed because I was constantly stressed about food. It was hit and miss with the fixes they tried . They kept wanting me to help them correct the problems so they are trying. I hope its better for the next celiac who travels there because otherwise its amazibg and a beautiful location. .

Great food. Great staff , great entertainment, great pools. Top place.

The staff was amazing and attentive, the room was very clean and fully stocked with everything needed for the trip. Would definitely book this resort again !!!

The property was very clean and the staff was so kind and helpful! This was my first solo trip and the beach location with absolutely perfect. The ocean in this area is very calm because it’s in a cove, and it’s extremely clean and absolutely beautiful! The hotel simple and quiet, very clean and perfect for what I was looking for. The staff were amazing with helping me get around on my own and I would absolutely stay there again! They cleaned my room every single day and the property was very well maintained. If you’re looking for something quiet and simple this is perfect! Also very family friendly! Perfect location for walking around and catching the ferry to Isla Mujeres.