Title: Hersonissos Palace - All Inclusive - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hersonissos Palace - All Inclusive All-inclusive property with 2 outdoor pools and free breakfast ![Exterior detail](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/ceb69135.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/4532c5df.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach nearby](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/b84750b7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor wedding area](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/dc0b6f0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Double or Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/f664bc0c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hersonissos Palace - All Inclusive offers a luxurious getaway in Hersonissos with full breakfast and a tranquil garden. Guests enjoy the sauna, steam room, tennis, billiards, and free WiFi, with refreshments at the poolside bar and coffee shop. 7.6 Good ## Popular amenities - Bar - All-inclusive - Pool - Breakfast included - Room service - Gym ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1097851&PinnedHotelID=1097851&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=1097851&PinnedHotelID=1097851&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1097851&PinnedHotelID=1097851&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=1097851&PinnedHotelID=1097851&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1097851&PinnedHotelID=1097851&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=1097851&PinnedHotelID=1097851&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1097851&PinnedHotelID=1097851&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=1097851&PinnedHotelID=1097851&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 4 of 4 rooms ![Single Room](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/1f00146a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator Plasma TV Private bathroom Hair dryer Electric kettle - Sleeps 1 - 1 Twin Bed ![Desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/289606f8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Partial Sea View ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator Plasma TV Private bathroom Hair dryer Electric kettle - Sleeps 3 - 1 Double Bed and 1 Double Sofa Bed ![Twin Room](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/f2d87aa0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator Plasma TV Private bathroom Hair dryer Electric kettle - Sleeps 3 - 1 Double Sofa Bed and 1 Double Bed ![Desk, free cribs/infant beds](https://images.trvl-media.com/lodging/2000000/1100000/1097900/1097851/f62d6a0b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite ### Highlights Furnished balcony Air conditioning Free cribs/infant beds Refrigerator Plasma TV Private bathroom Hair dryer Electric kettle - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHersonissos-Hotels-Hersonissos-Palace-All-Inclusive.h1097851.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHersonissos-Hotels-Hersonissos-Palace-All-Inclusive.h1097851.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.32302%2C25.38786&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AheAHIjO7o5Nw-AurRmkEgb8x0s=) Dedalou 10 Street, Hersonissos, Crete Island, 70014 #### What's nearby - Convention Centre Creta Maris - 3 min walk - 0.3 km - Port of Hersonissos - 7 min walk - 0.6 km - Aquaworld Aquarium - 10 min walk - 0.9 km - Sarandaris Beach - 15 min walk - 1.3 km - Star Beach Water Park - 7 min drive - 2.7 km #### Getting around - Nikos Kazantzakis Airport (HER) - 25 min drive #### Restaurants - ‪Friet Van Piet - ‬9 min walk - ‪Mythos - ‬6 min walk - ‪Creta Maris Pithos - ‬3 min walk - ‪'t Hof Van Holland - ‬9 min walk - ‪Ammos - ‬3 min walk ## About this property ### Hersonissos Palace - All Inclusive Luxury all-inclusive property near Port of Hersonissos You can look forward to free full breakfast, a poolside bar, and a terrace at Hersonissos Palace - All Inclusive. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. Free WiFi in public areas is available to all guests, along with a coffee shop/cafe and a garden. Other perks include: - 2 outdoor pools and an indoor pool, along with sun loungers and pool umbrellas - Free self parking - An outdoor tennis court, a front-desk safe, and an elevator - A banquet hall, a billiards/pool table, and coffee/tea in the lobby Room features All 199 rooms have comforts such as furnished balconies and air conditioning, in addition to perks like safes. Extra amenities include: - Bathrooms with showers and free toiletries - 50-inch plasma TVs with satellite channels - Refrigerators, free infant beds, and electric kettles ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Food and beverages All buffet meals, snacks, and select beverages included ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Fitness facilities Tennis ## Similar properties ![3 restaurants, breakfast, lunch, dinner served; Greek cuisine](https://images.trvl-media.com/lodging/17000000/16660000/16650800/16650712/cfe6e322.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elmi Suites Beach Hotel - All Inclusive Hersonissos - Pool - Hot tub - Breakfast included - All-inclusive 8.0 Very good 14 reviews CA $137 CA $172 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=16650712&PinnedHotelID=16650712&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, desk, blackout drapes, soundproofing](https://images.trvl-media.com/lodging/2000000/1200000/1191500/1191451/364d69b7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal & Imperial Belvedere Resort - All inclusive Hersonissos - Pool - Breakfast included - All-inclusive - Spa 8.8 Excellent 223 reviews CA $151 CA $177 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=1191451&PinnedHotelID=1191451&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1090000/1081500/1081456/425ab008.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bella Beach - All Inclusive Hersonissos - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 381 reviews CA $147 CA $191 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1081456&PinnedHotelID=1081456&HadPinnedHotel=true®ionId=-1&adults=2) ![4 restaurants, breakfast served](https://images.trvl-media.com/lodging/3000000/2460000/2457800/2457743/e7893421.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Serita Beach - All Inclusive Hersonissos - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 81 reviews CA $180 CA $230 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2457743&PinnedHotelID=2457743&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach nearby, free beach shuttle](https://images.trvl-media.com/lodging/15000000/14940000/14931400/14931312/6d5cd5ca.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Village Heights Resort Hersonissos - Pool - Hot tub - All-inclusive - Kitchen 9.4 Exceptional 430 reviews CA $136 CA $179 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=14931312&PinnedHotelID=14931312&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2710000/2705200/2705193/e3508f11.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Annabelle Beach Resort - All Inclusive Hersonissos - Pool - Hot tub - All-inclusive - Spa 8.4 Very good 111 reviews CA $178 CA $227 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2705193&PinnedHotelID=2705193&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/3000000/2630000/2621700/2621700/90e5f8ac.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hersonissos Village Hotel & Bungalows - All inclusive Hersonissos - Pool - Breakfast included - All-inclusive - Kids pool 7.8 Good 63 reviews CA $141 CA $176 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=2621700&PinnedHotelID=2621700&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Suite with Private Pool | Private pool](https://images.trvl-media.com/lodging/2000000/1600000/1590100/1590041/90405bb6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Palmera Beach - Adults Only Hersonissos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 167 reviews CA $93 CA $122 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=1590041&PinnedHotelID=1590041&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, sun loungers](https://images.trvl-media.com/lodging/2000000/1110000/1103900/1103807/c823e3df.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vasia Resort & Spa Agios Nikolaos - Pool - Hot tub - Breakfast included - All-inclusive 8.4 Very good 111 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=1103807&PinnedHotelID=1103807&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/11000000/10630000/10624000/10623973/59abc65f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Semiramis Village Hersonissos - Pool - Breakfast included - All-inclusive - Spa 8.2 Very good 31 reviews CA $90 CA $119 total includes taxes & fees Oct 31 - Nov 1 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-01&selected=10623973&PinnedHotelID=10623973&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site ### Food and drink - Free full breakfast - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 2 outdoor pools - Billiards/pool table - Gym - Indoor pool - Outdoor tennis court - Sauna - Steam room - TV in common areas ### Family friendly - 2 outdoor pools - In-room crib - In-room refrigerator - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) ### Business services - Business center - Meeting room ### Outdoors - Garden - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Bathroom emergency pull cord - Elevator - Grab bar near toilet - Raised toilet seat ### More - 2 buildings - 4 floors - Banquet hall - Designated smoking areas ## Room amenities ### Bedroom - Free crib ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - 50-inch plasma TV with satellite channels ### Food and drink - Electric kettle - Limited room service - Refrigerator ### More - Air conditioning - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 4 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night - A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - In-room safe fee: EUR 3 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 1039Κ014A0046100 ### We should mention Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation ### Property is also known as Hersonissos Palace Hersonissos Palace Hotel Palace Hersonissos Palace Hotel Hersonissos Hersonissos Palace Hotel Crete, Greece Hersonissos Palace All Inclusive All-inclusive property Hersonissos Palace All Inclusive All-inclusive property Hersonissos Palace - All Inclusive Hersonissos Palace - All Inclusive Hersonissos Hersonissos Palace Palace All Inclusive All-inclusive property Palace All Inclusive Hersonissos All Inclusive Hersonissos Palace All Inclusive Hersonissos Palace - All Inclusive Hersonissos Hersonissos Palace - All Inclusive All-inclusive property ## Frequently asked questions ### Does Hersonissos Palace - All Inclusive have a pool? > Yes, this property has an indoor pool and 2 outdoor pools. ### How much does it cost to stay at Hersonissos Palace - All Inclusive? > As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Hersonissos Palace - All Inclusive on Oct 31, 2025 start from CA $112.79, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Hersonissos-Hotels-Hersonissos-Palace-All-Inclusive.h1097851.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hersonissos Palace - All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hersonissos Palace - All Inclusive? > Self parking is free at this property. ### What time is check-in at Hersonissos Palace - All Inclusive? > Check-in start time: 2 PM; Check-in end time: 4 AM. ### What time is check-out at Hersonissos Palace - All Inclusive? > Check-out is at noon. ### Are there all-inclusive benefits at Hersonissos Palace - All Inclusive? > Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include tennis. ### Where is Hersonissos Palace - All Inclusive located? > Situated near the beach, this all-inclusive property is within a 10-minute walk of Convention Centre Creta Maris and Port of Hersonissos. St. Paraskevi Church and Aquaworld Aquarium are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hersonissos Palace - All Inclusive Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 7.8 Amenities ### 8.0 Staff & service ### 7.6 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 10 8 - Good 9 6 - Okay 6 4 - Poor 4 2 - Terrible 1 ### 10/10 Excellent #### Daniela Elena Aug 23, 2025 Liked: Cleanliness, staff & service, amenities The staff was very nice and friendly! ##### Daniela Elena Stayed 7 nights in Aug 2025 ### 8/10 Good #### kaye May 31, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 1 night stay Very nice stay for 1 night, beds were very comfortable and nice pillows, the bar by the beach was really nice with lovely view! ##### kaye Stayed 1 night in May 2023 ### 6/10 Okay #### Manij Sep 8, 2024 Liked: Cleanliness Looks average. As someone mentioned before the bed frame really does block the TV. Had a family room with sofa bed which creaked quite badly even when a three year old turned in their sleep. Overall condition of the hotel could be improved ##### Manij Stayed 7 nights in Aug 2024 ### 4/10 Poor #### ozlem May 27, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities The staff were extremely friendly, however we booked the hotel with my cousin for my birthday as it was advertised as a spa hotel and some pictures look misleading We had to leave after the first night and check in at another hotel In 4 places it states a spa and massages available, there was nothing of the kind We wasted money with cabs getting there and then having to take us to another hotel with no refund for that Highly disappointed ##### ozlem Stayed 5 nights in May 2023 ### 2/10 Terrible #### Vanessa Sep 14, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Don't be fooled by the photos. This hotel is not five stars. This hotel is less than 5 stars. It's disgusting, the cleaning is poorly done, the hotel conditions are deplorable, everything is old, the drinks at the all inclusive are terrible, the food is very average. The hotel is in a very old area, the view is terrible. We spent a week at this hotel and felt completely deceived by the photos on the booking website. To make matters worse, they don't allow you to pay the tourist tax by card. The lady at reception is not very friendly. The only positive point is the restaurant staff who are very helpful. ##### Vanessa Stayed 7 nights in Sep 2024 ### 4/10 Poor #### Florian Sep 18, 2023 Disliked: Property conditions & facilities, room comfort #### Not a 5 star hotel Starting with the arrival, the entrance has many stairs so arriving guests have to use the elevator, which doesn’t have a description on which floor the reception is. The hotel urgently needs renovation it the everything except the rooms looks very dated. The rooms look modern. The AC in my room didn’t work and it took a while until it got repaired. The janitor also had to reset the TV and the shower drain was clogged. The food was rather basic, the coffee horrible, all together I wouldn’t give this hotel more than 3 stars ![](https://a.travel-assets.com/ugc/hotel-reviews/214B9BE0118C8777F662377C149206988A87365B1695031657175.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8696F3DB3A98AD2DD5B56F7AE378C46D6FE1FB2A1695031657476.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Florian Stayed 1 night in Sep 2023 ### 8/10 Good #### Stephen Jun 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The Palace is advertised as a 5 star, however it should be rated as 4 star. I had to move the bed to watch an uninterrupted view of the TV as one of the four posters posts was in the middle of the TV view. There are no t-bags or milk in the room and I had to continually ask for more coffee and sugar. The staff were always very helpful and accommodating. The room is comfortable, but does not warrant a 5 star. There is no shuttle service to the airport, which costs a basic 45 Euros. The Diana supermarket is handy at a 2 minute walk and the beach and bars are 5 minutes walk, although the beach is flooded with sun loungers that all belong to the various bars. The beach is very rocky near the shore line. The food is good, however very little seafood. Mussels were available once and fish was generally served in a sauce. A nice hotel, conveniently located with helpful staff, but as stated not a 5 star. ##### Stephen Stayed 14 nights in May 2023 ### 4/10 Poor #### Paul Jun 22, 2023 Liked: Cleanliness, room comfort Disliked: Property conditions & facilities #### First disappointing Hotels.com booking My search for a hotel was predominantly driven by the star rating, this is definitely not a 5 star hotel. The facility descriptions are inaccurate and misleading. 'Poolside bar and two bars/lounges' - There was a poolside bar but that was it. There was one more bar but it was never open and the image of a bar on the site wasn't there at all. Also, for some reason the 'all-inclusive' stops at midnight at the poolside bar. That just seems a bit strange as the bar only stays open until 1am so why bother charging for that hour. 'Two outdoor pools' - there was only one and there were never anywhere near enough sun loungers for the size of the hotel or the number of guests. The indoor pool does exist but we never saw anyone use it. It needs updating as it's very tired. I didn't see a tennis court and the images give the impression that the hotel is right on the beach, it's not. It's only about 100 yards away and there is a beach bar there but the photos are misleading. The bedroom and bathroom were very nice and generally the staff were very helpful and friendly. The food in the restaurant needs to be covered as there were a lot of flies, so it was best to choose something as they brought out a new tray, or choose something from the grill as they cooked it. The choice and quality was pretty good though. All in all we did have a nice break but just think the details are not accurate. I wouldn't have chosen to stay there now I know how it really is. ##### Paul Stayed 6 nights in Jun 2023 ### 6/10 Okay #### renzo Aug 5, 2025 Liked: Cleanliness, property conditions & facilities Goed en net hotel ##### renzo Stayed 7 nights in Jul 2025 ### 4/10 Poor #### Roni Aug 3, 2025 ##### Roni Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### colin Jun 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### colin Stayed 7 nights in May 2025 ### 10/10 Excellent #### FABRICE May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hôtel très bien, les chambres sont rénovées et propre, le wi-fi fonctionne correctement. Les repas sont riches, variés et de bonne qualité. De nombreux commerces, Bar et restaurants sont à proximité. Nous avons apprécié le séjour. ##### FABRICE Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Mattia Aug 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gran bell'hotel vicino alla spiaggia, con la formula All Inclusive, si vive un experience totalmente rilassante. Ultra consigliato, qualunque sia il motivo della visita a Creta. ##### Mattia Stayed 6 nights in Aug 2024 ### 8/10 Good #### Shirley Aug 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sehr zuvorkommendes und hilfsbereites Personal, strandnah, 3-4 Sterne ##### Shirley Stayed 7 nights in Aug 2024 ### 10/10 Excellent #### Rosalind Jun 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities ##### Rosalind Stayed 8 nights in Jun 2024 ### 6/10 Okay #### OLIEL Oct 24, 2023 Liked: Cleanliness, staff & service #### Bon rapport qualité prix J’ai séjourné 1 semaine dans cet hôtel, il ne vaut pas les 5 étoiles et la dénomination palace. En effet, sur 3 piscines 1 seule est accessible, la piscine intérieur et située à côté de la salle de sport ( qui est glauque) en sous sol et n’est pas entretenue donc inutilisable, la seconde piscine extérieure est fermée. La Reception de l’hôtel se trouve au 2eme étage choses surprenante de plus taxe de séjours à payer qu’en cash. La nourriture que dire il s’agit pour ma part d’une cantine entrée de gamme, le café en grain est en supplément cependant vous pouvez avoir du café goût eau chaude a volonté. Les chambres sont plutôt moderne cependant il faut payer des extra pour avoir accès au coffre. Le personnel de chambre + accueil sont plutôt agréable cependant le responsable de restauration qui semble être le patron n’a jamais décrocher un bonjour/bonsoir ou un sourire. Petite plus de l’hôtel un médecin est disponible pendant 30 minutes tous les jours de 15h à 15h30. ##### OLIEL Stayed 6 nights in Oct 2023 ### 8/10 Good #### Andre Oct 13, 2023 Liked: Staff & service, amenities, property conditions & facilities Alles ok ##### Andre Stayed 5 nights in Oct 2023 ### 8/10 Good #### HOURI Sep 19, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Trés bien je recommande Hôtel très bien placé. Très propre et le personnel en plus d'être très accueillant est de bon conseil et bienveillant. ##### HOURI Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Claus Jul 13, 2023 Liked: Cleanliness #### ok hotel Fin beliggenhed. Serviceminded receptionist personale. Bar personale ikke så servicemindede. Fin rengøring. Det ene værelse meget fint til tre personer det andet til 2 var noget mere "snævert" uagtet det var til samme pris. Maden ikke fantastisk men dog acceptabelt og vi valgte derfor at spise ude to dage selv om vi havde all inklusive. ##### Claus Stayed 7 nights in Jul 2023 ### 8/10 Good #### Maurizio Jul 7, 2023 Liked: Cleanliness, property conditions & facilities, room comfort ##### Maurizio Stayed 3 nights in Jun 2023 ### 6/10 Okay #### Amandine LE Jun 17, 2023 Liked: Cleanliness, staff & service Un 5 étoiles qui mérite un 2-3 étoiles max. Nous avons vu des 4 étoiles 10x plus beau et équipé que celui ci. Le personnel d’accueil est serviable par contre les femmes de ménage une autre histoire. 3 schampoing et 3 après schampoing et mais seulement 1 gel douche pour 5jours. Si vous demandez à la femme de ménage de vous en passez elle dira non de voir avec l’accueil alors qu’elle a tous les produits sur son chariot. Une salle de sport dans un sous sol qui pue les poubelles. Un sauna qui n’est pas en fonctionnement. Une piscine intérieur triste et qui ne donne pas envie car en sous sol elle Aussi dans un endroit pas accueillant. Concernant autour de l’hôtel bah il est au milieu d’immeuble qui font getto. Le restaurant surveillez vos assiettes sinon elles sont vite retiré par ceux qui débarrasse. Nourriture de gros. Sans élaboration. Gras et en sauce. Spécialité chinoise alors qu’on est en Crète. L’accueil de l’hôtel pareil est triste pas chaleureux sans âme. La chambre qu’en a elle rien à dire. Mais loin d’un 5 étoiles. ##### Amandine LE Stayed 5 nights in Jun 2023 ### 8/10 Good #### Reinhard Jun 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Insgesamt würden wir es als ein 4-5 Sterne Hotel einstufen. Wenn man die Landeskategorie zugrunde legt ist es sicherlich ein 5 Sterne Hotel. Der Restaurantmanager Dimitros ist sehr umsichtig und Service-orientiert. Aber das gleiche auch für die anderen Bediensteten an Reception, Bar und Beach Restaurant. Übrigens ist es zu empfehlen mindestens einmal Dinner am Strand in dem zum Hotel gehörenden Beach Restaurant einzunehmen. Das Hotel ist zwar nicht das neueste aber vollkommen akzeptabel und sauber. Preis und Leistungsverhältnis bei unserer Buchung waren absolut OK. Wir haben ein tolles Zimmer im 4 .OG mit Meerblick gehabt. Allerdings bei offenem Fenster abends manchmal etwas laut, da eine Verbindungsstraße zum Strand und Hafen an der Vorderseite des Hotels vorbeiführt. Aber ohne Straßen geht es halt auch nicht. Es ist zwar kein direktes Strandhotel, aber es sind lediglich ca. 60m bis zum Meer. In anderen Anlagen, die sich als Strandanlage bewerben, hat man sehr oft weitere Wege bis zum Strand als im Hersonissos Palace. Wir können das Hotel bedenkenlos weiterempfehlen. R... und M.. Ehepaar Mitte 60 aus DE/ SH ##### Reinhard Stayed 5 nights in Jun 2023 ### 8/10 Good #### Nikolaos Jun 9, 2023 Liked: Cleanliness, room comfort #### Πολύ καλό για τα χρήματα του Αρκετά καλό το ξενοδοχείο . Πολύ καλή εξυπηρέτηση , Άριστο φαγητό , πολύ μέτρια τοποθεσία με πολύ θόρυβο . Τίποτα το ενδιαφέρον από αυτή την περιοχή . ##### Nikolaos Stayed 7 nights in May 2023 ### 10/10 Excellent #### Viktoria May 27, 2023 ##### Viktoria Stayed 5 nights in May 2023 ### 6/10 Okay #### Tom May 15, 2023 Liked: Cleanliness Alles in einem ist es ein solides Hotel, jedoch mit fünf sternen deutlich überbewertet. Der innenpool ist angenehm, der äußere neben dem hotel etwas in die jahre gekommen. Wenn man einen cocktail bestellt bekommt man mit wasser gepunchten schnaps und saft. Das Restaurant ist in ordung jedoch nicht für die anzahl der gäste ausgelegt, die speisen waren in ordnung aber nicht überragend. ##### Tom Stayed 5 nights in May 2023 ## Expedia's Latest Trends ### Hotels > [Acro Wellness Suites - Adults Only](https://www.expedia.ca/Malevizi-Hotels-Acro-Wellness-Suites-Adults-Only.h42005805.Hotel-Information) > > [Annabelle Beach Resort - All Inclusive](https://www.expedia.ca/Hersonissos-Hotels-Annabelle-Beach-Resort-All-Inclusive.h2705193.Hotel-Information) > > [Cretan Dream Resort and Spa](https://www.expedia.ca/Chania-Hotels-Cretan-Dream-Royal-Hotel.h2336360.Hotel-Information) > > [Grecotel LUXME White](https://www.expedia.ca/Rethymno-Hotels-Grecotel-LUXME-White-Palace-All-Inclusive.h2573709.Hotel-Information) > > [Phāea Blue - Small Luxury Hotels of the World](https://www.expedia.ca/Agios-Nikolaos-Hotels-Blue-Palace-Hotel-Elounda.h972986.Hotel-Information) > > [Euphoria Resort - All Inclusive](https://www.expedia.ca/Platanias-Hotels-Euphoria-Resort-All-Inclusive.h21337972.Hotel-Information) > > [Atlantica Caldera Palace - All Inclusive](https://www.expedia.ca/Hersonissos-Hotels-Atlantica-Caldera-Palace-All-Inclusive.h35181792.Hotel-Information) > > [Stella Island Luxury Resort & Spa - Adults Only](https://www.expedia.ca/Hersonissos-Hotels-Stella-Island-Luxury-Resort-Spa-Adults-Only.h16508136.Hotel-Information) > > [Domes Noruz Chania, Autograph Collection - Adults Only](https://www.expedia.ca/Chania-Hotels-Domes-Noruz-Chania.h15451739.Hotel-Information) > > [Mitsis Selection Laguna](https://www.expedia.ca/Hersonissos-Hotels-Mitsis-Laguna-Resort-Spa-All-Inclusive.h4260878.Hotel-Information) > > [Mitsis Rinela](https://www.expedia.ca/Hersonissos-Hotels-Mitsis-Rinela-Beach-Resort-Spa-All-Inclusive.h2335564.Hotel-Information) > > [Peninsula Resort & Spa - All Inclusive](https://www.expedia.ca/Malevizi-Hotels-Peninsula-Resort-Spa.h4680601.Hotel-Information) > > [Rimondi Grand Resort & Spa](https://www.expedia.ca/Rethymno-Hotels-Rimondi-Grand-Resort-Spa.h4925255.Hotel-Information) > > [Minos Imperial Beach Resort Milatos Crete](https://www.expedia.ca/Agios-Nikolaos-Hotels-Minos-Imperial.h660214.Hotel-Information) > > [Out Of The Blue All Inclusive Resort & Spa](https://www.expedia.ca/Malevizi-Hotels-Out-Of-The-Blue-Capsis-Elite-Resort.h1164026.Hotel-Information) > > [Domes of Elounda, Autograph Collection](https://www.expedia.ca/Agios-Nikolaos-Hotels-Domes-Of-Elounda.h2497819.Hotel-Information) > > [Agapi Beach Resort - Premium All Inclusive](https://www.expedia.ca/Malevizi-Hotels-Agapi-Beach-Resort-All-Inclusive.h1056753.Hotel-Information) > > [Star Beach Village and Water Park](https://www.expedia.ca/Hersonissos-Hotels-Star-Beach-Village-And-Water-Park.h1342145.Hotel-Information) > > [Royalton Negril, An Autograph Collection All-Inclusive Resort](https://www.expedia.ca/Negril-Hotels-Royalton-Negril-Resort-Spa-All-Inclusive.h15921095.Hotel-Information) > > [Lyttos Beach - All Inclusive](https://www.expedia.ca/Hersonissos-Hotels-Lyttos-Beach-All-Inclusive.h8077194.Hotel-Information) > > [Daios Cove](https://www.expedia.ca/Agios-Nikolaos-Hotels-Daios-Cove-Luxury-Resort-Villas.h3300418.Hotel-Information) > > [Seaside A Lifestyle Resort All Inclusive](https://www.expedia.ca/Malevizi-Hotels-Seaside-A-Lifestyle-Resort-All-Inclusive.h2312612.Hotel-Information) > > [Abaton Island Resort & Spa](https://www.expedia.ca/Hersonissos-Hotels-Abaton-Island-Resort-Spa.h20145294.Hotel-Information) > > [Bella Beach - All Inclusive](https://www.expedia.ca/Hersonissos-Hotels-Bella-Beach-All-Inclusive.h1081456.Hotel-Information) ### Flights > [Flights from Vancouver (YVR) to Narita (NRT)](https://www.expedia.ca/lp/flights/yvr/nrt/vancouver-to-tokyo) > > [Flights from Toronto (YYZ) to Goffs (YHZ)](https://www.expedia.ca/lp/flights/yyz/yhz/toronto-to-halifax) > > [Flights from Montreal (YUL) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yul/hnl/montreal-to-honolulu) > > [Flights from Toronto (YYZ) to Nassau (NAS)](https://www.expedia.ca/lp/flights/yyz/nas/toronto-to-nassau) ### Packages > [Cancun](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations/179995/Cancun)