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Quality Inn & Suites

2.5 star property
Art Deco hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Quality Inn & Suites

Lobby
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Standard Room, 2 Queen Beds, Non Smoking
Free daily buffet breakfast
Quality Inn & Suites is centrally located, offering travelers a warm welcome and practical amenities. Enjoy the breakfast buffet, laundry facilities, WiFi, and gym. Free newspapers and attentive staff enhance your stay.

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Breakfast included
  • Laundry
  • Parking included
  • 24/7 front desk

Room options

Check availability for these dates

Tonight

Sep. 9 - Sep. 10
Check availability for tonight Sep. 9 - Sep. 10

Tomorrow

Sep. 10 - Sep. 11
Check availability for tomorrow Sep. 10 - Sep. 11
Available filters for rooms
Showing 7 of 7 rooms

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Room, Multiple Beds, Accessible, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Private bathroom
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Private bathroom
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Sofa bed
Premium bedding
Pillowtop bed
Shower/tub combination
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(12 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Private bathroom
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
Flat-screen TV
Premium bedding
Pillowtop bed
Shower/tub combination
Private bathroom
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is CA $159
CA $178 total
includes taxes & fees
Sep 21 - Sep 22
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About the area

Map
920 Dual Hwy, Hagerstown, MD, 21740

What's nearby

  • Hagerstown Dog Park - 2 min drive - 1.8 km
  • Maryland Theater - 3 min drive - 2.2 km
  • Washington County Museum of Fine Arts - 5 min drive - 3.6 km
  • Hagerstown Premium Outlets - 5 min drive - 4.9 km
  • Pennsylvania Dutch Market - 6 min drive - 5.2 km

Getting around

  • Martinsburg Station - 33 min drive
  • Washington Dulles Intl. Airport (IAD) - 77 min drive

Restaurants

  • ‪Sheetz - ‬13 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Dolce Cabana Pizza and Restaurant - ‬3 min drive
  • ‪Taco Bell - ‬17 min walk
  • ‪Wendy's - ‬5 min walk

About this property

Quality Inn & Suites

Hotel in the city center
Consider a stay at Quality Inn & Suites and take advantage of a free breakfast buffet, laundry facilities, and a gym. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • Free self parking
  • RV/bus/truck parking, a vending machine, and multilingual staff
  • A TV in the lobby, a computer station, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 73 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and desk chairs. Guest reviews give good marks for the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Frequently asked questions

Is Quality Inn & Suites pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Quality Inn & Suites?

As of Sept 9, 2025, prices found for a 1-night stay for 2 adults at Quality Inn & Suites on Sept 23, 2025 start from CA $111.77, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn & Suites?

Self parking is free at this property.

What time is check-in at Quality Inn & Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Quality Inn & Suites?

Check-out is at 11 AM.

Where is Quality Inn & Suites located?

Located in the heart of Hagerstown, this hotel is within 2 mi (3 km) of Maryland Theater, Hagerstown Dog Park, and Discovery Station at Hagerstown Inc.. Washington County Museum of Fine Arts and Pennsylvania Dutch Market are also within 3 mi (5 km).

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Quality Inn & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1002 reviews
Rating 8 - Good. 344 out of 1002 reviews
Rating 6 - Okay. 199 out of 1002 reviews
Rating 4 - Poor. 86 out of 1002 reviews
Rating 2 - Terrible. 81 out of 1002 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very satisfied
Stayed 2 nights in Aug 2025

8/10 Good

Melvin

Our stay was ok nothing to write home about
Stayed 1 night in Jul 2025

8/10 Good

Kristopher

Liked: Cleanliness
Room was quiet, renovated, clean and easily accessible from the highway. Check-in was fast and there was plenty of parking.
Stayed 1 night in Jun 2025

4/10 Poor

michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Room smells like people smoked in the room
Stayed 1 night in Aug 2025

6/10 Okay

Pascale

Liked: Staff & service
Disliked: Property conditions & facilities
The staff was great. The sheets were dirty and the tub had rust stains.
Stayed 1 night in Jul 2025

6/10 Okay

Pat

Disliked: Property conditions & facilities
Breakfast was awful. Rooms were clean.
Stayed 1 night in Jun 2025

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was one of the dirtiest I have ever been to. The bed and floor were covered in hair and other things such as dirt. I left 45 minutes after checking in due to the conditions. Would never recommend to anyone.
Stayed 1 night in Aug 2025

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, amenities
The bathrooms in some rooms have a sheet over areas of the tub and when you shower, water comes under the cover sheet. I didn't like the feel the water not going down the drain and being around my feet.
Stayed 2 nights in Aug 2025

4/10 Poor

Danielle

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was much further off the highway than expected and was a little sketchy. Very Loud bar across the street - the Havana? No elevator and the room smelled funny. Bed was comfortable and we slept well.
Stayed 1 night in Jun 2025

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for the price. Terrible water pressure in shower. Needs hand held shower wand
Stayed 1 night in Jun 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Property conditions & facilities
Broken toilet seat.
Stayed 1 night in Jul 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities
We had to leave in the middle of the night the cigarette smoke was too much for my allergies, was filthy too .
Stayed 1 night in Jun 2025

8/10 Good

Sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

Very good, clean and comfortable
Stayed 1 night in Feb 2025

8/10 Good

Bernard

Liked: Staff & service
The staff is friendly
Stayed 1 night in Mar 2025

4/10 Poor

Deirdre

Disliked: Amenities, property conditions & facilities
Cigarette burns on bathroom door- supposed to be non smoking room No amenities in bathroom Floors diety
Stayed 1 night in Jun 2025

6/10 Okay

Joan

Liked: Cleanliness
Hotel is average - okay for one night to stay. Had to call on a phone in the lobby to have someone come to the front to check people in - there were about 4 of us waiting. Room was nice and clean and bed was comfortable. Check out isn't until 11am but we had housekeeping knocking on our door beginning at 9am to see if we were there.
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Oct 2024

2/10 Terrible

Andrew

Disliked: Amenities, property conditions & facilities
Smell of weed. Property extremely dirty. Not a safe area of town.
Stayed 1 night in May 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

Check in lady was pleasant and room was great
Stayed 1 night in Nov 2024

4/10 Poor

NATALIE

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not a safe environment. Homeless and drug addicts all outside and inside hotel!! One of the homeless said to another homeless person, “look at those 2 motorcycles, we should come back and steal them later!” There were hairs in our tub and broken lampshade. it appears to me that this hotel is being used for homeless and girl’s with their tricks!! Did not feel safe here at all!! Only needed to stay here long enough to sleep due to splitting up a 12 hour drive home!! Will never stay here again!!
Stayed 1 night in Jun 2025

6/10 Okay

Tammy

Liked: Cleanliness, staff & service, room comfort
The hotel is going thru renovations so it was in disarray and I’m surprised it’s open. Lots of things were visually unsettling and wouldn’t have stayed here if I had known. Wish them luck and speed.
Stayed 1 night in Mar 2025

10/10 Excellent

David P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet seat was loose. Not to worry I tightened it. Funny cuz it seems to be a thing in all most every hotel I go to stay at. I started carrying screw drivers. Property seems to be in the not so greatest of locations, with a lot of different types of people running around after dark. Out side around the adjacent property.But I did feel secure in the hotel. they have many cameras. I was a little concerned about our motorcycles but everything was well. Absolutely a great staff. Helpful and pleasant.
Stayed 1 night in Jun 2025

10/10 Excellent

Kayla

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
beds was super comfy and was overall pretty clean. actually had enough towels in room when checked in
Stayed 1 night in Dec 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property had very helpful staff.
Stayed 1 night in Apr 2024