Title: Novotel Ha Long Bay, (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=2102731&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Novotel Ha Long Bay, Travelers enjoy ocean views during breakfast at a beachside restaurant, then find serenity at sun loungers by day or under starlit skies in the evening ## Photo gallery for Novotel Ha Long Bay, ![Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, sun loungers - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/217fb49d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast, lunch, dinner served; pool views - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/3230718e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Room, 1 King Bed - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/03d5faeb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/5f81f025.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility - Novotel Ha Long Bay, (Ha Long)](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/83e9db29.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Novotel Ha Long Bay, near Bai Chay Beach, offers a convenient retreat with on-site shopping. Enjoy ocean views from the Square restaurant, relax in the outdoor pool, or find peace in the garden. Features high-speed WiFi, a coffee shop, and multilingual staff. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Check prices for these days [Tonight ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-02&endDate=2026-03-03&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 1 bed Showing 6 of 6 rooms ### View all photos for Superior Twin Room, 2 Twin Beds ![Superior Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/1c20846b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Twin Room, 2 Twin Beds 8.0 Very good 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds LCD TV Sofa bed Blackout drapes/curtains Eco-friendly toiletries Hair dryer - Bay view - 344 sq ft - Sleeps 4 - 2 Twin Beds ### View all photos for Standard Twin Room, 2 Twin Beds ![Standard Twin Room, 2 Single Beds](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/19b370b3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room, 2 Twin Beds ### Highlights Balcony Air conditioning Free cribs/infant beds LCD TV Separate bedroom Sofa bed - double Blackout drapes/curtains Eco-friendly toiletries - Mountain view - 344 sq ft - 1 bedroom - Sleeps 4 - 2 Twin Beds ### View all photos for Junior Suite, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/723c5cd3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Air conditioning Free cribs/infant beds LCD TV Blackout drapes/curtains Eco-friendly toiletries Hair dryer Private bathroom Bathrobes - Bay view - Sleeps 4 - 1 King Bed ### View all photos for Executive Room, 1 King Bed ![Executive Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/d82c041e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Balcony Air conditioning Free cribs/infant beds LCD TV Day bed Blackout drapes/curtains Eco-friendly toiletries Hair dryer - Bay view - 452 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Room, 1 King Bed ![Superior Room, 1 King Bed](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/03d5faeb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 1 King Bed 10.0 Exceptional 4 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Separate bedroom Sofa bed - double Blackout drapes/curtains Eco-friendly toiletries Hair dryer - Bay view - 344 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Standard Room, 1 King Bed ![Minibar, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2110000/2102800/2102731/8b5baf3d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 2 reviews ### Highlights Air conditioning Free cribs/infant beds LCD TV Separate bedroom Sofa bed - double Blackout drapes/curtains Eco-friendly toiletries Hair dryer - Mountain view - 344 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Novotel-Ha-Long-Bay.h2102731.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHa-Long-Hotels-Novotel-Ha-Long-Bay.h2102731.Hotel-Information) ## About the area Located in Bai Chay, a neighborhood in Ha Long, Novotel Ha Long Bay, is in the entertainment district and near the beach. Ha Long International Cruise Port and Halong Bay Marina are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Dragon Park and Typhoon Water Park. Bai Chay Beach and Ha Long Night Market are two other places to visit that come recommended. Looking to get your feet wet? Kayaking and boat tours adventures can be found near the property. [Visit our Ha Long travel guide](https://www.expedia.ca/Ha-Long.dx6055449) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.95173%2C107.04211&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=AdaN9Gxrm8nwx2Z3DkfJJ4_WZmU=) 160 Ha Long Street, Bai Chay Ward, Ha Long, Quang Ninh, 200000 ### What's nearby - ![Ha Long Bay](https://images.trvl-media.com/place/6055449/def89e86-999a-4b74-8c40-8c1daed731d0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Bai Chay Beach 8 min walk \- 0.7 km - Sun Square 1 min walk \- 0.1 km - Queen Cable Car Ocean Terminal 13 min walk \- 1.1 km - Dragon Park 13 min walk \- 1.1 km - Bai Chay Market 18 min walk \- 1.5 km ### Getting around - Ga Ha Long Station 14 min drive - Haiphong (HPH-Cat Bi) 54 min drive ### Restaurants - Mường Thanh Quảng Ninh 12 min walk - Novotel Lobby Bar 1 min walk - Nhà Hàng Hồng Hạnh 2 min walk - Hong Kong Restaurant 4 min walk - Cong Ca Phe 6 min walk ## About this property ### Novotel Ha Long Bay, Upscale hotel near Bai Chay Beach Located close to Typhoon Water Park and Dragon Park, Novotel Ha Long Bay, provides a poolside bar, a terrace, and shopping on site. The on-site restaurant, Square restaurant, offers breakfast, lunch, dinner, and ocean views. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/cafe and dry cleaning/laundry services. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and ATM/banking services - A water dispenser, coffee/tea in the lobby, and a front-desk safe Room features All 225 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. More amenities include: - Recycling and LED light bulbs - Bathrooms with rainfall showers and eco-friendly toiletries - LCD TVs with satellite channels - Wardrobes/closets, free infant beds, and free tea bags/instant coffee ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/13000000/12100000/12091300/12091240/a2f89e13.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Vinpearl Resort & Spa Ha Long Bai Chay - On private beach - Pool - Spa - Parking included 9.0 Wonderful 530 reviews CA $116 CA $133 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=12091240&PinnedHotelID=12091240&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, open 6:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/54000000/53590000/53580100/53580083/b1e3b35e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DeLaSea Ha Long Hotel Bai Chay - Pool - Spa - Parking included - Free WiFi 9.2 Wonderful 156 reviews CA $67 CA $77 total includes taxes & fees Mar 3 - 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Pool - Breakfast included - Kitchen - Pet friendly 9.4 Exceptional 18 reviews CA $238 CA $270 total includes taxes & fees Mar 3 - Mar 4 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=42683434&PinnedHotelID=42683434&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property - evening/night](https://images.trvl-media.com/lodging/105000000/104930000/104920400/104920386/4de65477.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Elegant Boutique Hotel Ha Long Bai Chay - Parking included - Free WiFi - Air conditioning - Breakfast available 8.0 Very good 22 reviews CA $23 CA $26 total includes taxes & fees Mar 6 - Mar 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=104920386&PinnedHotelID=104920386&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6130000/6126700/6126698/bb46ce07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Paradise Suites Hotel Ha Long - Pool - Spa - Kids pool - Parking included 9.0 Wonderful 266 reviews CA $42 CA $49 total includes taxes & fees Mar 9 - Mar 10 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-09&endDate=2026-03-10&selected=6126698&PinnedHotelID=6126698&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-16&endDate=2026-03-17&selected=2102731&PinnedHotelID=2102731&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=2102731,12091240,53580083,90315177,91355120) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: VND 425,000 per person - 2 bars/lounges - A coffee shop/cafe - A poolside bar - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Lobby Lounge Bar - Poolside bar - Square restaurant ### Things to do - Children's pool - Gym - Outdoor pool - Shopping - TV in common areas ### Family friendly - Children's pool - In-room crib - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Guidebooks - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 4,090 square feet of conference space - 7 meeting rooms - Business center - Computer station ### Outdoors - Barbecue grill - On the bay - Pool loungers - Pool umbrellas - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - 1 building - 11 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 2008 - Comprehensive food waste policy - Comprehensive recycling policy - Designated smoking areas - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Bathrobes - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Restaurant dining guides - Tea bags/instant coffee ### More - Air conditioning - Bulk dispensers for toiletries - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Laptop workspace - LED lighting - Phone - Recycling - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: anytime Minimum check-in age: 15 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for VND 800000 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately VND 425000 per person - Airport shuttle fee: VND 1190000 per vehicle (one-way) - Rollaway bed fee: VND 800000 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) ### We should mention Pool access available from 6:00 AM to 10:00 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Ha Long Bay Novotel Novotel Ha Long Bay Novotel Hotel Ha Long Bay Novotel Ha Long Bay Hotel Halong Bay Novotel Halong Bay Novotel Ha Long Bay Hotel Novotel Ha Hotel Novotel Ha Novotel Ha Long Bay Hotel Hotel Novotel Ha Long Bay Ha Long Ha Long Novotel Ha Long Bay Hotel Hotel Novotel Ha Long Bay Novotel Ha Long Bay Ha Long Novotel Hotel Novotel Novotel Ha Long Bay Hotel Novotel Ha Long Bay Ha Long Novotel Ha Long Bay Hotel Ha Long ## Frequently asked questions ### Does Novotel Ha Long Bay, have a pool? ### How much does it cost to stay at Novotel Ha Long Bay,? ### Is Novotel Ha Long Bay, pet-friendly? ### How much is parking? ### What time is check-in at Novotel Ha Long Bay,? ### What time is check-out at Novotel Ha Long Bay,? ### Does Novotel Ha Long Bay, provide a shuttle to the airport? ### Where is Novotel Ha Long Bay, located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Novotel Ha Long Bay, Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.0 Cleanliness ### 7.6 Location ### 8.6 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 208 8 - Good 138 6 - Okay 42 4 - Poor 18 2 - Terrible 16 ## Reviews ### 10/10 Excellent #### Stven Feb 6, 2026 Liked: Cleanliness, amenities, property conditions & facilities I appreciate the hotel's flexibility in assisting guests with early check-in whenever possible, which is very convenient after a long trip ##### Stven Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Charlotte Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities All customer feedback is taken seriously; staff acknowledge comments with a positive attitude and handle them promptly ##### Charlotte Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Chuong Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a wonderful stay at Novotel hotel. The staff, facilities, and amenities were excellent. ##### Chuong Stayed 1 night in Sep 2025 ### 8/10 Good #### Laura Oct 4, 2025 Liked: Cleanliness, staff & service, property conditions & facilities We stopped for a very brief one night stay before boarding the Mon Cherie Cruise HaLong Bay..it was comfortable, quiet and provided hot breakfast. The swimming pool is lovely..we ate at a great local Italian restaurant in very close walking proximity Vinace. A perfect 20 hour stop over. ##### Laura Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Elizabeth Nov 13, 2025 Liked: Cleanliness, staff & service, amenities The staff and wonderful and kind. They ensured we had a room with both balcony and bathtub, a lovely large comfy room. The location is good to the clubs, market and many shops and restaurants. The showers were exceptional with super hot water and great pressure. The breakfast was a great value with many options. The bed was a proper king and the blackout curtains did just thay. The only the only thing i would recommend is to add chairs to the balcony and teach the bartenders how to pour a drink with more than 20 ml of liquor. Recommend. blackput curtains did exactly that. The only ##### Elizabeth Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### tien hoang May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Service personnel excellent ##### tien hoang Stayed 2 nights in May 2025 ### 10/10 Excellent #### husna Nov 28, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were friendly and the food in their restaurant was lovely. ##### husna Stayed 2 nights in Nov 2023 ### 8/10 Good #### Ben Apr 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean and well situated property with lots to do in walking distance. Staff was friendly and helpful, but the bed was not up to par. It was hard and springy like sleeping directly on a box spring. It was pretty bad. ##### Ben Stayed 2 nights in Apr 2025 ### 8/10 Good #### Emily Dec 5, 2024 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness We enjoyed our room and the facilities, including the pool. However, we found the food was lacking in quality. Our room wasn't properly cleaned when we arrived (there was someone else's underwear on the floor and the mugs were not clean) and we had to ask the staff to clean it again. That being said, the staff were extremely helpful and kind. They definitely made the stay better. We apparently came during "off season" which made the whole area seem like a ghost town. We did find some good places to eat tho, and the bay cruise we did was as beautiful as we imagined. ##### Emily Stayed 2 nights in Dec 2024 ### 4/10 Poor #### Estee Sep 19, 2023 Disliked: Staff & service, property conditions & facilities This was meant to be a four star hotel but I didnt think it was. First of all, the greeting was awful. It was that bad, I wouldnt consider I had a greet and meet. Staff looks disengaged. There was a smell to the hotel. Rooms were old and wooden floors were creaking. The lift doors could really do with a clean. There isn't much lighting in the rooms or the halls. It was very dim all round. The hotel location as it was near the beach clubs, not only you heard some of the music but you would feel the vibration at night. Check in and check out was easy and quick though. Food was expensive than anything at the hotel as expected so I just went outside for food. Even then it is a lot less options than in the centre. Its meant to be opposite the Ha long night market and I thought there would be food stalls and others but there isnt much so we ended up going to the convienence store. Overall I would never come back to this hotel. It's like a ghost town. ##### Estee Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Daniel Feb 14, 2026 Liked: Cleanliness, amenities, property conditions & facilities I felt truly at ease staying here because the hotel has a convenient location, ensures complete amenities, and has a professional and dedicated staff ##### Daniel Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Timwalk Feb 8, 2026 Liked: Cleanliness, amenities, property conditions & facilities What pleased me was that the hotel consistently maintained a gentle, understated yet professional and dedicated service ##### Timwalk Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Oliver Feb 2, 2026 Liked: Cleanliness, amenities, property conditions & facilities The hotel features a quiet co-working area with comfortable desks and chairs, strategically placed power outlets, and ample lighting, ideal for guests needing to handle urgent tasks while still enjoying a professional and focused workspace ##### Oliver Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Michael Jan 5, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great hotel to stay at ##### Michael Stayed 1 night in Jan 2026 ### 10/10 Excellent #### Jamie Jul 31, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I enjoyed the food from the restaurant. Hotel staff were helpful. ##### Jamie Stayed 1 night in Jul 2023 ### 10/10 Excellent #### XUAN TRU Jul 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Excellent Room Design ##### XUAN TRU Stayed 2 nights in Jul 2023 ### 6/10 Okay #### Thomas Nov 25, 2022 Liked: Staff & service, amenities The staff was great but the hotel could use a makeover. ##### Thomas Stayed 1 night in Nov 2022 ### 4/10 Poor #### ISSEI Jul 30, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities BAD ##### ISSEI Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### ASHOK Nov 15, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hospitality with Smile at Novotel Halong Bay We stayed 4 nights at NOVOTEL Halong bay our stay was comfortable relaxing . Most of staff was friendly & halpful . Special mention of Ms Trang at reception always go to extra mile to see smile on guest face & staff at time of BF ##### ASHOK Stayed 4 nights in Nov 2022 ### 10/10 Excellent #### poonam Nov 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### poonam Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Van Duc Dec 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The receptionists were helpful to claim my two lost checked bags from San Francisco to Hanoi ##### Van Duc Stayed 2 nights in Dec 2023 ### 10/10 Excellent #### Karen Jean Mar 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent staff! I asked for dessert, the first two nights, of my stay, and there wasn’t any. One of the staff gifted me a slice of brownie cake, the following day. She also came to the pool area with hot tea and cookies. My final night there, the kitchen staff sent out dessert for me! ##### Karen Jean Stayed 5 nights in Feb 2023 ### 6/10 Okay #### John Jun 19, 2023 Liked: Staff & service Hotel outside and surrounding looking good but in the room need maintenance. Water leaking in the taps of the bathroom. Hotel have a distance 1/2 km walking down to the beach inconveniences for whoever not good walking🙂 ##### John Stayed 5 nights in Jun 2023 ### 8/10 Good #### James myongtong May 22, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort i could not sleep beacause It was performimg and concert late at night in front of Hotes of City hall park area and Too many kids chatttering in the corridors of the hotel does not take any restrictions ##### James myongtong Stayed 2 nights in May 2023 ### 8/10 Good #### Nigel Oct 9, 2023 Liked: Amenities Bar food ok not restaurant food some unavailable told us 20 minutes after we ordered chicken was so tough couldn’t eat it ##### Nigel Stayed 3 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Hotels in Gatineau](https://www.expedia.ca/Gatineau-Hotels.d6136959.Travel-Guide-Hotels) > > [Hotels in St. Catharines](https://www.expedia.ca/St-Catharines-Hotels.d10560.Travel-Guide-Hotels) > > [Pet-friendly Hotels in Greensboro](https://www.expedia.ca/Greensboro-Hotels-Pet-Friendly-Hotel.0-0-d602968-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) > > [Hotel Hoang Hai](https://www.expedia.ca/Ha-Long-Hotels-Hotel-Hoang-Hai.h36828724.Hotel-Information) > > [Dragon Legend Cruise](https://www.expedia.ca/Ha-Long-Hotels-Dragon-Legend-Cruise.h25168238.Hotel-Information) > > [Smarthotel Bodø](https://www.expedia.ca/Bodo-Hotels-Smarthotel-Bod.h71640516.Hotel-Information) > > [Hotels in Stoke Bruerne](https://www.expedia.ca/Stoke-Bruerne-Hotels.d3000387986.Travel-Guide-Hotels) > > [Hotels in Hinton](https://www.expedia.ca/Hinton-Hotels.d180429.Travel-Guide-Hotels) > > [Hotels near Beirut Corniche](https://www.expedia.ca/Beirut-Corniche-Hotels.0-l553248622838764208-0.Travel-Guide-Filter-Hotels) > > [Cabin Rentals Drake](https://www.expedia.ca/Drake-Cabins.d553248634983184544-aaCabins.Travel-Guide-Accommodation) > > [Blue Diamond Hotel](https://www.expedia.ca/Ha-Long-Hotels-Blue-Diamond-Hotel.h105136102.Hotel-Information) > > [Condo(2-story unit) for rent seasonally, 2bed, 2 bath, Lake Jackson, near all](https://www.expedia.ca/Sebring-Hotels-Condo-For-Rent-Seasonally.h61206328.Hotel-Information) > > [Country Houses Dearborn](https://www.expedia.ca/Dearborn-Country-House.d6840-aaCountryHouse.Travel-Guide-Accommodation) > > [Hotels in Banswara](https://www.expedia.ca/Banswara-Hotels.d3000406909.Travel-Guide-Hotels) > > [Hotels with Free Airport Shuttle in Juneau](https://www.expedia.ca/Juneau-Hotels-Hotels-With-Free-Airport-Shuttle.0-0-d1715-tHotelswithFreeAirportShuttle.Travel-Guide-Filter-Hotels) > > [Niagara Falls Inn](https://www.expedia.ca/Niagara-Falls-Hotels-Days-Inn-By-Wyndham-Niagara-Falls-Lundys-Lane.h121299.Hotel-Information) > > [Lodges Still Pond](https://www.expedia.ca/Still-Pond-Lodges.d3000347996-aaLodges.Travel-Guide-Accommodation) ### Flights > [Flights from Newark (EWR) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/ewr/las/newark-liberty-intl-airport-to-las-vegas) > > [Flights from San Francisco (SFO) to Sydney (SYD)](https://www.expedia.ca/lp/flights/sfo/syd/san-francisco-to-sydney) > > [Flights from Cygnet River (KGC) to Langkawi (LGK)](https://www.expedia.ca/lp/flights/kgc/lgk/kangaroo-island-to-langkawi) > > [KLM](https://www.expedia.ca/KLM-Flights.cKL.Travel-Guide-Airlines) ### Cars > [Enterprise Car Rentals In Dublin Northside](https://www.expedia.ca/Enterprise-Car-Rentals-In-Dublin-Northside.d553248635976396564-c15.Car-Rental-Guide-Suppliers) ### Activities ### Packages > [Diamond In The Ruff Golf Course](https://www.expedia.ca/Diamond-In-The-Ruff-Golf-Course-Muskoka-Lakes.d553248621562269285.Vacation-Attraction) > > [All inclusive vacations](https://www.expedia.ca/lp/theme-vacations/all-inclusive-vacations)