H Tours and Activities

I made my reservation 2 weeks before my intended stay because I was going to be staying due to work scheduling. When I arrived at the hotel at 2:30am after my 12 hour shift at the animal ER I was informed that there was not a room available for me. The front desk worker was very kind and apologetic about the situation. I do not blame him for the poor management, it clearly wasn’t his fault. He did do his best to find me some kind of accommodation though. I called 6 other hotels in town and all were fully booked so I was essentially left to sleep in my car before my next shift at 10am. I was only going to be at this hotel for 6-ish hours! The front desk worker was able to locate a room that had not been cleaned yet after a family had entered it but decided not to stay. I informed him that I would not be paying full price for 6 hours in a dirty room. He gave me as much of a discount as he could and for that I am grateful. The front desk worker was kind and helpful in a situation that really sucked. I will not return to this hotel but the worker is why I have given more than 1 star.

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