Title: Hotel Frances - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=6051264&destination=Guadalajara%2C+Jalisco%2C+Mexico&selected=2179401&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Frances The rooftop terrace provides a stylish retreat while the knowledgeable staff offers insider tips for exploring Guadalajara's historic treasures ## Photo gallery for Hotel Frances ![Unclassified image, 1 of 81, button - Hotel Frances (Guadalajara)](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/c385b727.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Hotel Frances (Guadalajara)](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/fc8cc79b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Frances (Guadalajara)](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/6d21bea2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Hotel Frances (Guadalajara)](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/80f3b57b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bars/lounges - Hotel Frances (Guadalajara)](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/32fb6713.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Frances in central Guadalajara combines relaxation with convenience. Travelers love the peaceful rooftop terrace, practical dry cleaning, and attentive concierge. The staff earns praise for tour assistance and limo transportation, making city exploration easy. ## Reviews 8.0 Very good ## Popular amenities - Restaurant - Air conditioning - Breakfast available - Business services - Bar - Laundry ## Room options ### Check availability for these dates Tonight [Mar. 18 - Mar. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-18&endDate=2026-03-19&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 19 - Mar. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 27 - Mar. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-27&endDate=2026-03-29&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ### View all photos for Standard Room ![Standard Room](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/0ab01687.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.6 Good 24 reviews - 172 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Suite ![Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/80641295.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.2 Very good 10 reviews - 280 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/60e6f567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.0 Good 9 reviews - 344 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ### View all photos for Premium Suite ![Premium Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/5f80ce6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite 7.2 Good 10 reviews - 388 sq ft - Sleeps 5 - 2 Double Beds ### View all photos for Room Standard ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/4b26e7f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 4 ### View all photos for Standard Triple Room ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/02b25350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 1 review - 172 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Twin Bed ### View all photos for Standard Quadruple Room ![Standard Quadruple Room](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/b6cf8dc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room - 172 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Family Suite ![Family Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/d50647d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - 280 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 Twin Bed ### View all photos for Comfort Suite ![Comfort Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/1d973462.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Executive Suite ![Executive Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/c520d10f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite - 388 sq ft - 2 bedrooms - Sleeps 6 - 3 Double Beds ### View all photos for Grand Suite ![Grand Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/8eccf3a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite - 2 bedrooms - Sleeps 8 - 4 Double Beds ### View all photos for Elite Suite ![Elite Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/326b937f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Suite 9.0 Wonderful 2 reviews - 388 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds ### View all photos for Single Room Standard ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/9df17fda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 193 sq ft - Sleeps 2 ### View all photos for Triple Room Standard ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/989ab638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 193 sq ft - Sleeps 3 ### View all photos for Quadruple Suite ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/35e5b18a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite 7.0 Good 2 reviews - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Hotel-Frances.h2179401.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Hotel-Frances.h2179401.Hotel-Information) ## About the area Located in Downtown Guadalajara, a neighborhood in Guadalajara, Hotel Frances is near a metro station. Minerva Roundabout and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Avienda Chapultepec and Plaza del Sol. Check out an event or a game at Jalisco Stadium, and consider making time for Zoologico Guadalajara, a top attraction not to be missed. [Visit our Guadalajara travel guide](https://www.expedia.ca/Guadalajara.dx1295) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67613%2C-103.34566&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qqyd3j0k8EEASLUOltjQjvRLZRo=) Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100 ### What's nearby - ![Metropolitan Cathedral which includes night scenes, a church or cathedral and heritage architecture](https://images.trvl-media.com/place/6075704/834b8bc2-394d-4b7d-b0d8-57820d7218c9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Guadalajara Cathedral 2 min walk \- 0.2 km - ![Plaza de Armas featuring a city, a church or cathedral and heritage architecture](https://images.trvl-media.com/place/6075720/680b0ace-b1f1-4a01-a0fb-fcccd1b91a17.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Plaza de Armas 2 min walk \- 0.2 km - ![Degollado Theater which includes interior views and theater scenes](https://images.trvl-media.com/place/6075680/b8f591cd-8ad4-443c-b9e2-d44bde4b6dba.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Degollado Theater 2 min walk \- 0.2 km - Guadalajara Wax Museum 2 min walk \- 0.2 km - Magno Centro Joyero 7 min walk \- 0.6 km ### Getting around - Guadalajara Centro Station 3 min walk - Don Miguel Hidalgo y Costilla Intl. Airport (GDL) 44 min drive ### Restaurants - La Chata 3 min walk - Starbucks 2 min walk - Piso Siete 3 min walk - Cantina La Fuente 4 min walk - El Arte Cafeteria 1 min walk ## About this property ### Hotel Frances Hotel near Guadalajara Cathedral Take advantage of a terrace, dry cleaning/laundry services, and 2 bars at Hotel Frances. The on-site restaurant, El Molino Rojo, offers breakfast, brunch, and lunch. You'll also enjoy the following perks during your stay: - Limo/town car service, buffet breakfast (surcharge), and luggage storage - 1 meeting room, a 24-hour front desk, and a banquet hall - An elevator, concierge services, and tour/ticket assistance - Guest reviews give top marks for the helpful staff Room features All 65 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like room service. More amenities include: - Showers and free toiletries - Wardrobes/closets, cable channels, and daily housekeeping ## Similar properties ![Front of property](https://images.trvl-media.com/lodging/4000000/3730000/3725100/3725028/078128ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dali Ejecutivo Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,724 reviews CA $53 CA $65 total includes taxes & fees Apr 6 - Apr 7 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=3725028&PinnedHotelID=3725028&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/1000000/890000/889400/889396/24fc776e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Santiago de Compostela Downtown Guadalajara - Pool - Parking included - Free WiFi - Restaurant 9.2 Wonderful 1,569 reviews CA $55 CA $67 total includes taxes & fees Mar 19 - Mar 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=889396&PinnedHotelID=889396&HadPinnedHotel=true®ionId=-1&adults=2) ![Courtyard](https://images.trvl-media.com/lodging/2000000/1550000/1543100/1543026/b34e9a99.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### San Francisco Plaza Hotel Downtown Guadalajara - Parking included - Free WiFi - Air conditioning - Laundry 8.2 Very good 999 reviews CA $65 CA $79 total includes taxes & fees Apr 16 - Apr 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-16&endDate=2026-04-17&selected=1543026&PinnedHotelID=1543026&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/590000/581400/581387/c6171f33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel De Mendoza Downtown Guadalajara - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 1,532 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-01&endDate=2026-04-02&selected=581387&PinnedHotelID=581387&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 2 Double Beds, Terrace](https://images.trvl-media.com/lodging/5000000/4790000/4780100/4780090/f829680f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Guadalajara Centro Histórico Downtown Guadalajara - Breakfast included - Free WiFi - Air conditioning - Business services 8.0 Very good 1,121 reviews CA $102 CA $124 total includes taxes & fees Mar 31 - Apr 1 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-31&endDate=2026-04-01&selected=4780090&PinnedHotelID=4780090&HadPinnedHotel=true®ionId=-1&adults=2) ![Breakfast, lunch, dinner served; 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Check-in end time: 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 170 to 170 per person - Airport shuttle fee: MXN 350 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Frances Guadalajara Frances Hotel Hotel Frances Hotel Frances Guadalajara Frances Hotel Guadalajara Hotel Frances Hotel Hotel Frances Guadalajara Hotel Frances Hotel Guadalajara ## Frequently asked questions ### Is Hotel Frances pet-friendly? ### How much does it cost to stay at Hotel Frances? ### What time is check-in at Hotel Frances? ### What time is check-out at Hotel Frances? ### Does Hotel Frances provide a shuttle to the airport? ### Where is Hotel Frances located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Frances Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.2 Location ### 8.6 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 435 8 - Good 286 6 - Okay 142 4 - Poor 72 2 - Terrible 66 ## Reviews Verified ### 10/10 Excellent #### Raul Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location. At the centro and also close to the train. Very clean and comfortable room. The staff were extremely nice and friendly. ##### Raul Stayed 3 nights in Jan 2026 Verified ### 6/10 Okay #### Olivia Mar 11, 2026 Liked: Staff & service Disliked: Amenities I love staying at the older historical hotels in GDL. Hotel Francés just needs some extra touches. Like paint in the rooms and some dusting of the sofas in the reception area. Overall the place is okay. I wouldn’t stay there again just because there’s other hotel with similar prices and better quality. If you are looking for something reasonable priced and just need somewhere to sleep it’s good. ##### Olivia Stayed 3 nights in Mar 2026 Verified ### 10/10 Excellent #### Elizabeth M. Nov 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect location! Great service ##### Elizabeth M. Stayed 1 night in Oct 2025 Verified ### 6/10 Okay #### Luis F. Jan 5, 2026 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Staff were very nice and provided great service. Room space was very small specially the bathroom and shower. Towels were very thin. Elevator was out of service multiple times. ##### Luis F. Stayed 12 nights in Dec 2025 Verified ### 10/10 Excellent #### Jaime Nov 4, 2025 Liked: Cleanliness, staff & service, amenities Room was good, its an old building so dont expect perfection, staff is very friendly, this trip was tough because of all the construction around, but we made the best of it. Will be back next year. ##### Jaime Stayed 7 nights in Oct 2025 Verified ### 6/10 Okay #### Diego Jul 22, 2025 Liked: Cleanliness, staff & service The building does have some great historical features but it still was has cozy. ##### Diego Stayed 3 nights in Jul 2025 Verified ### 10/10 Excellent #### Timothy Feb 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Loved our stay… it was comfortable and entertaining… can’t wait to come back!!! ![](https://a.travel-assets.com/ugc/hotel-reviews/8D7EFE8AA43C1D4C7E4055CC2B9B8585F0E188731740703362843.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/5219A5BF65CD41D71D730494845CB278F7A4E7B01740703362793.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1BE87617C82AD9F7C867693A5DEEC7EE4BEDBF7C1740703362872.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/F289937756FEDD44D5215FED6DDC000A1D956F801740703362767.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Timothy Stayed 5 nights in Feb 2025 Verified ### 10/10 Excellent #### Rick Nov 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love the ambiance and history, convenient location to everything. ##### Rick Stayed 2 nights in Nov 2024 Verified ### 10/10 Excellent #### Jose Oct 15, 2024 Clean, quiet, perfe t location, friendly staff, very happy to have choosen this hotel ##### Jose Stayed 3 nights in Oct 2024 Verified ### 8/10 Good #### Eldibrando Sep 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very friendly staff, like that they had entertainment on Friday, Saturday and Sunday. Rooms need updating. Would of rather had a shower than a tub. ##### Eldibrando Stayed 3 nights in Sep 2025 Verified ### 10/10 Excellent #### Onofre Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Polite employees and very helpful ##### Onofre Stayed 7 nights in Apr 2025 Verified ### 10/10 Excellent #### Jeffrey Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Historical property in the historic district. Wonderful experience. The hotel staff are amazing! ##### Jeffrey Stayed 2 nights in Apr 2025 Verified ### 6/10 Okay #### Jorge Mar 22, 2025 Disliked: Staff & service, amenities, property conditions & facilities Stayed here many times. It was good in the past. Unattended and poorly staffed. ##### Jorge Stayed 2 nights in Mar 2025 Verified ### 10/10 Excellent #### KARINA Feb 28, 2025 Liked: Cleanliness, staff & service, amenities The staff was amazing! Welcoming and helpful. The beds need to be updated tho. They are clean but the mattress is hard. ##### KARINA Stayed 2 nights in Feb 2025 Verified ### 6/10 Okay #### Lola Jan 9, 2025 Liked: Staff & service great location. would pick a larger room next time that is NOT on the street. Pretty noisy. ##### Lola Stayed 3 nights in Jan 2025 Verified ### 2/10 Terrible #### Nancy Jan 10, 2025 Liked: Staff & service Disliked: Cleanliness The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows. ##### Nancy Stayed 2 nights in Jan 2025 Verified ### 6/10 Okay #### Noemi May 7, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities We honestly opted to move to another hotel without complaining. There is the process of remodeling and I hope once it’s completed there will no longer be issues with the AC. This is not a reflection of the staff as they tried to make us feel comfortable ##### Noemi Stayed 7 nights in Apr 2025 Verified ### 4/10 Poor #### Abel Jan 25, 2025 Disliked: Amenities, property conditions & facilities Great location (Centro) well, it is the oldest hotel in the city and built in 1600’s. Hard beds, bad Wi-Fi, remotes for TV & Air 2 ft from the wall😛 No heating, lots of noise in the evening. Till 10 or 11pm No early siestas 😝 2 of the 3 nights events in the lobby. No refrigerator. For takeouts. But inexpensive. (Under$50) Just my point of view Platinum member (Expedia) ##### Abel Stayed 1 night in Jan 2025 Verified ### 6/10 Okay #### Howard Jan 31, 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however. ##### Howard Stayed 1 night in Jan 2025 Verified ### 10/10 Excellent #### Krystal Jul 28, 2025 Liked: Cleanliness, staff & service, amenities Here's a polished and more professional version of your review while keeping your voice and experience intact: --- The hotel is definitely older, but that’s part of its charm and character. We enjoyed our stay—staff were friendly and helpful throughout. Check-in was a bit slow, but we were eventually taken care of. One of the best parts is the location: just a short walk to the cathedral and many major tourist attractions, with two fantastic cafés on either side of the hotel Cafe Arte and Chai (best breakfast). It’s truly a convenient base for exploring the area. The hotel also offers helpful services like organizing tours to other areas Tequila, Tlaquepaque, Tonola etc, airport transfers, and other arrangements as needed. In the evenings, they host entertainment such as mariachi, tribute bands, and live music. We attended each event and had a great time relaxing with a few drinks. Cleanliness could use some improvement, but it was generally acceptable. We visited in July, and it was extremely hot with a noticeable mosquito presence—both indoors and out—so we recommend bringing bug spray. This isn’t really a hotel issue, just something to be aware of when visiting during the summer. Overall, a pleasant and memorable stay with a lot of local flavor. ##### Krystal Stayed 4 nights in Jul 2025 Verified ### 4/10 Poor #### Verified traveller Nov 8, 2024 Liked: Cleanliness Disliked: Room comfort #### Guadalajara stay Hotel was nice but wouldn’t stay again. The hotel is located near some clubs and bars so there was loud music till about midnight. The elevator was nice but old and unreliable. The mattress was very hard but luckily with 4 large winter blankets provided by the hotel, It was bearable. The bathroom had open windows which let mosquitos in. I woke up with bites on my arms hands and face. I will say the place was clean. The staff was friendly and helped with my hard mattress solution. But there is a double tree and holiday in 2 blocks away. Should have stayed there. ##### Verified traveller Stayed 4 nights in Oct 2024 Verified ### 4/10 Poor #### Maite Jan 22, 2025 Disliked: Cleanliness, amenities, property conditions & facilities There are theee things that you might like, the lobby is decent looking, the customer service front desk and bar tender we’re nice people, and the the solo singer, Pablo and the Mariachi on Fridays Saturdays. Other than that it’s soooo disappointing because the structure inside has so much potential if the owners out some money into renovating this place; but instead certain areas of the wood floor are chipped away and or broken!! The ladies bathroom by the lobby were discussing and from the most cheap motel out there, not cool at all but what’s one going to expect if the one in my room had no closed ceiling, cracked and sort of clogged toilet, crappy shower with a crappy shower curtain. From the get go, the attendant who took me to my room knew the telephone was not working and he never made an attempt to send someone to fix it!! Truly disappointing and poor customer service in this instance. To summarize, the worst hotel I’ve stayed in. I you can, stay away from this place it’s totally not worth your money!! ##### Maite Stayed 4 nights in Jan 2025 Verified ### 6/10 Okay #### Eric Sandoval Feb 25, 2026 Old and needs some repairs, however great staff, does have a restaurant with descent food. Price is low average, but I guess it match the property. ##### Eric Sandoval Stayed 3 nights in Feb 2026 Verified ### 8/10 Good #### Maria Feb 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Staff was great! Room was clean every day with clean towels daily. ##### Maria Stayed 8 nights in Feb 2026 Verified ### 6/10 Okay #### Arminda Feb 2, 2026 Liked: Cleanliness The hotel is beautiful and clean. What you’d expect for a historical building. However, it was listed as having an elevator. When we arrived we were told that the elevator has not been working for almost 3 weeks since they are waiting for a part that is coming in from Italy. I had my 83 year old mother and handicapped brother going up and down the stairs for two days. Not sure if this is Expedias fault for not updating the listing or the hotel’s. ##### Arminda Stayed 2 nights in Jan 2026 ### Expedia's Latest Trends ### Hotels > - [Petit Hotel Pilitas](https://www.expedia.ca/Puerto-Vallarta-Hotels-HACIENDA-DE-VALLARTA-PILITAS.h42090987.Hotel-Information) > - [Casa Finlandia](https://www.expedia.ca/Guadalajara-Hotels-Casa-Finlandia.h39579008.Hotel-Information) > - [Breezy & Beautiful Bay View Grand Condo](https://www.expedia.ca/Puerto-Vallarta-Hotels-Breezy-Beautiful-Bay-View-Grand-Condo.h23113721.Hotel-Information) > - [Hotel Playa Fiesta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hotel-Playa-Fiesta.h1039900.Hotel-Information) > - [Casa Bruselas](https://www.expedia.ca/Guadalajara-Hotels-Casa-Bruselas.h17859214.Hotel-Information) > - [Hotel Boutique Luxury Patio Azul](https://www.expedia.ca/Puerto-Vallarta-Hotels-HOTELITO-PATIO-AZUL.h45364251.Hotel-Information) > - [Casa Tequila, En el Centro Histórico.](https://www.expedia.ca/Guadalajara-Hotels-Casa-Tequila.h35234564.Hotel-Information) > - [AC Hotel by Marriott Guadalajara Expo](https://www.expedia.ca/Guadalajara-Hotels-AC-Hotel-Guadalajara-Expo-Mexico.h173440.Hotel-Information) > - [ Blue Chairs Beachfront Resort Puerto Vallarta Mexico - Adults Only](https://www.expedia.ca/Puerto-Vallarta-Hotels-Blue-Chairs-Resort-By-The-Sea.h1683671.Hotel-Information) > - [Hotel ANB Aeropuerto Guadalajara](https://www.expedia.ca/El-Salto-Hotels-HOTEL-ANB.h45032797.Hotel-Information) > - [Costa Club Punta Arena Hotel](https://www.expedia.ca/Puerto-Vallarta-Hotels-Costa-Club-Punta-Arena-Hotel.h425287.Hotel-Information) > - [Vista Express Guadalajara Expo SureStay Collection by BW](https://www.expedia.ca/Guadalajara-Hotels-Vista-Express-Guadalajara-Expo.h101385148.Hotel-Information) > - [Grand Venetian Puerto Vallarta Beachfront Condo ](https://www.expedia.ca/Puerto-Vallarta-Hotels-Vrbo-Property.h45586024.Hotel-Information) > - [One Beach Street Zona Romantica Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-ONE-BEACH-STREET-PUERTO-VALLARTA.h41526065.Hotel-Information) > - [Ocean View of Banderas Bay - Buganvilias Resort Resort Vacation Club - 4 Adults](https://www.expedia.ca/Puerto-Vallarta-Hotels-Ocean-View-Of-Banderas-Bay-On-Sheraton-Grounds-Buganvilias-Resort-4-Adults.h34991116.Hotel-Information) > - [Ronda Minerva](https://www.expedia.ca/Guadalajara-Hotels-Arborea-Hotel.h1206531.Hotel-Information) > - [Sunscape Puerto Vallarta Resort & Spa All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Sunscape-Puerto-Vallarta-Resort-Spa.h12505992.Hotel-Information) > - [Hilton Vallarta Riviera All-Inclusive Resort, Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Fiesta-Americana-Vallarta-Adults-Only-All-Inclusive.h11547659.Hotel-Information) > - [Hotel Mio Vallarta - Adults Only](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hotel-Mio-Vallarta.h39488040.Hotel-Information) > - [Villa Las Brisas](https://www.expedia.ca/Puerto-Vallarta-Hotels-Villa-Las-Brisas.h22872414.Hotel-Information) > - [Loft Hotel Malecon Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-Suites-Malecon-Vallarta.h29367748.Hotel-Information) > - [Maria Bonita - Hostel](https://www.expedia.ca/Guadalajara-Hotels-Maria-Bonita.h37229361.Hotel-Information) > - [One Guadalajara Periférico Poniente](https://www.expedia.ca/Guadalajara-Hotels-One-Guadalajara-Periferico-Poniente.h8211955.Hotel-Information) > - [Pinnacle Resorts 179 - Adults Only](https://www.expedia.ca/Puerto-Vallarta-Hotels-Pinnacle-Resorts-179.h42580591.Hotel-Information) > - [The Hacienda at Krystal Grand Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-The-Hacienda-At-Krystal-Grand-Puerto-Vallarta.h24930665.Hotel-Information) > - [Hotel Olá Chapultepec](https://www.expedia.ca/Guadalajara-Hotels-Hotel-Ola-Chapultepec.h101829524.Hotel-Information) > - [MARBELLA IN THE SPOTLIGHT, near the beach, for an effortlessly warm stay. ](https://www.expedia.ca/Puerto-Vallarta-Hotels-New-Sunshine-Paradise-Home-Beach-Jungle-Dream.h48963391.Hotel-Information) > - [Panama Dos35](https://www.expedia.ca/Puerto-Vallarta-Hotels-Panama-Dos35.h55305576.Hotel-Information) > - [Beyond Yoga Retreat](https://www.expedia.ca/Puerto-Vallarta-Hotels-Beyond-Yoga-Retreat-All-Inclusive-Wellness-Resort.h36036038.Hotel-Information)