Title: Hotel Frances - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Frances Colonial hotel with bars and a 24-hour front desk ![Interior](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/80f3b57b.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/094b507f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/5813aef2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/14f397c7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/102d3957.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Frances in central Guadalajara combines relaxation with convenience. Travelers love the peaceful rooftop terrace, practical dry cleaning, and attentive concierge. The staff earns praise for tour assistance and limo transportation, making city exploration easy. 8.0 Very good ## Popular amenities - Bar - Room service - 24/7 front desk - Air conditioning - Breakfast available - Laundry ## Room options ### Check availability for these dates Tonight [Nov. 1 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 2 - Nov. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=2179401&PinnedHotelID=2179401&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 15 of 15 rooms ![Standard Room](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/0ab01687.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.8 Good 23 reviews ### Highlights Individually furnished Air conditioning TV Hair dryer Private bathroom Desk Daily housekeeping Wardrobe or closet - 172 sq ft - Sleeps 2 - 1 Double Bed ![Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/80641295.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite 8.0 Very good 9 reviews ### Highlights Individually furnished Air conditioning Free cribs/infant beds TV Private bathroom Desk Daily housekeeping Wardrobe or closet - 280 sq ft - Sleeps 2 - 1 King Bed ![Junior Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/60e6f567.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 7.0 Good 8 reviews ### Highlights Individually furnished Private hot tub Air conditioning Free cribs/infant beds Flat-screen TV Hair dryer Private bathroom Desk - 344 sq ft - Sleeps 2 - 1 King Bed ![Premium Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/5f80ce6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Suite 7.4 Good 9 reviews ### Highlights Individually furnished Private hot tub Air conditioning Flat-screen TV Hair dryer Private bathroom Desk Daily housekeeping - 388 sq ft - Sleeps 5 - 2 Double Beds ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/4b26e7f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 4 ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/02b25350.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 8.0 Very good 1 review ### Highlights Individually furnished Air conditioning Private bathroom Desk Daily housekeeping Wardrobe or closet Laptop workspace - 172 sq ft - Sleeps 4 - 1 Double Bed and 1 Twin Bed ![Standard Quadruple Room](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/b6cf8dc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Quadruple Room ### Highlights Individually furnished Air conditioning Private bathroom Desk Daily housekeeping Wardrobe or closet Laptop workspace - 172 sq ft - Sleeps 4 - 2 Double Beds ![Family Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/d50647d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Individually furnished Air conditioning 2 bedrooms Private bathroom Desk Daily housekeeping Wardrobe or closet Laptop workspace - 280 sq ft - 2 bedrooms - Sleeps 5 - 2 Double Beds and 1 Twin Bed ![Comfort Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/1d973462.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Suite ### Highlights Individually furnished Air conditioning Separate bedroom Private bathroom Desk Daily housekeeping Wardrobe or closet Laptop workspace - 280 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ![Executive Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/c520d10f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Individually furnished Private hot tub Air conditioning 2 bedrooms Private bathroom Desk Daily housekeeping Wardrobe or closet - 388 sq ft - 2 bedrooms - Sleeps 6 - 3 Double Beds ![Grand Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/8eccf3a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Suite ### Highlights Individually furnished Air conditioning 2 bedrooms Private bathroom Desk Daily housekeeping Wardrobe or closet Laptop workspace - 2 bedrooms - Sleeps 8 - 4 Double Beds ![Elite Suite](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/326b937f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Suite 10.0 Exceptional 1 review ### Highlights Individually furnished Private hot tub Air conditioning 2 bedrooms Private bathroom 2 bathrooms Minibar Desk - 388 sq ft - 2 bedrooms - Sleeps 8 - 4 Double Beds ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/9df17fda.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Single Room Standard - 193 sq ft - Sleeps 2 ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/989ab638.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 193 sq ft - Sleeps 3 ![Individually furnished, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2180000/2179500/2179401/35e5b18a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Suite 7.0 Good 2 reviews - 215 sq ft - Sleeps 4 ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111840000/111834100/111834011/4e321b74.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### avid hotel Guadalajara Aeropuerto Norte by IHG Tlaquepaque - Breakfast included - Free airport shuttle - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Hotel-Frances.h2179401.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-Hotel-Frances.h2179401.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67618%2C-103.34562&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RIaFad57LwebxsrO_wX1F4yMYPI=) Maestranza No. 35, Col. Centro, Guadalajara, JAL, 44100 #### What's nearby - Guadalajara Cathedral - 2 min walk - 0.2 km - Degollado Theater - 2 min walk - 0.2 km - Plaza de Armas - 2 min walk - 0.2 km - Teatro Diana - 16 min walk - 1.3 km - Avienda Chapultepec - 6 min drive - 2.7 km #### Getting around - Plaza Universidad Station - 5 min walk - Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 31 min drive #### Restaurants - ‪La Chata - ‬3 min walk - ‪Starbucks - ‬1 min walk - ‪Piso Siete - ‬3 min walk - ‪Café Boutique Degollado - ‬2 min walk - ‪Cantina La Fuente - ‬4 min walk ## About this property ### Hotel Frances Hotel near Guadalajara Cathedral Take advantage of a terrace, dry cleaning/laundry services, and 2 bars at Hotel Frances. The on-site restaurant, El Molino Rojo, offers breakfast, brunch, and lunch. You'll also enjoy the following perks during your stay: - Limo/town car service, buffet breakfast (surcharge), and tour/ticket assistance - An elevator, a 24-hour front desk, and luggage storage - A banquet hall, a front-desk safe, and concierge services - Guest reviews give top marks for the helpful staff Room features All 65 individually furnished rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like room service. More amenities include: - Showers and free toiletries - Wardrobes/closets, cable channels, and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/7000000/6550000/6547500/6547467/6cb5d18b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Plaza Genova Centro Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,682 reviews CA $50 CA $61 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=6547467&PinnedHotelID=6547467&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room, 2 Double Beds (No view)](https://images.trvl-media.com/lodging/4000000/3730000/3725100/3725028/84618e17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Dali Ejecutivo Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,271 reviews CA $48 CA $57 total includes taxes & fees Nov 3 - 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Nov 11 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-10&endDate=2025-11-11&selected=530676&PinnedHotelID=530676&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 1 King Bed, Terrace](https://images.trvl-media.com/lodging/13000000/12700000/12691300/12691239/bcc6c59c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Guadalajara Centro Historico Downtown Guadalajara - Free WiFi - Restaurant - Air conditioning - Gym 8.8 Excellent 1,467 reviews CA $113 CA $136 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=12691239&PinnedHotelID=12691239&HadPinnedHotel=true®ionId=-1&adults=2) ![Superior Room, 1 Queen Bed, Terrace](https://images.trvl-media.com/lodging/5000000/4790000/4780100/4780090/ad18552b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Guadalajara Centro Histórico Downtown Guadalajara - Breakfast included - Free WiFi - Air conditioning - Business services 7.8 Good 1,011 reviews CA $102 CA $123 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4780090&PinnedHotelID=4780090&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/90000/84200/84127/e14041da.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 1,018 reviews CA $108 CA $130 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=84127&PinnedHotelID=84127&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Internet access ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour airport drop-off shuttle on request for a surcharge - Area shuttle (surcharge) - Limo/town car service ### Food and drink - Daily buffet breakfast available 8:00 AM to noon for a fee: MXN 170 to 170 per person - 2 bars/lounges - A restaurant ### Restaurants on site - El Molino Rojo ### Things to do - Piano ### Family friendly - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk - Shared refrigerator ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Proposal/romance packages - Tour and ticket assistance ### Business services - Meeting room ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) ### More - 1 building - 3 floors - Banquet hall - Built in 1610 - Colonial architecture - Designated smoking areas ## Room amenities ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - Cable/satellite channels ### Food and drink - Room service ### More - Air conditioning - Desk - Individual furnishings - Laptop workspace ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 5:00 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately MXN 170 to 170 per person - Airport shuttle fee: MXN 350 per vehicle The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Noise-free guestrooms cannot be guaranteed Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Frances Guadalajara Frances Hotel Hotel Frances Hotel Frances Guadalajara Frances Hotel Guadalajara Hotel Frances Hotel Hotel Frances Guadalajara Hotel Frances Hotel Guadalajara ## Frequently asked questions ### Is Hotel Frances pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Frances? > As of Nov 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Frances on Nov 30, 2025 start from CA $63.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Guadalajara-Hotels-Hotel-Frances.h2179401.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at Hotel Frances? > Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. After-hours check-in is not available. ### What time is check-out at Hotel Frances? > Check-out is at noon. ### Does Hotel Frances provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of MXN 350 per vehicle applies. ### Where is Hotel Frances located? > Located in Downtown Guadalajara, this hotel is steps from Plaza de la Liberacion and Guadalajara Cathedral. Guadalajara Wax Museum and Plaza de Armas are just steps away. Plaza Universidad Station is only a 5-minute walk and San Juan de Dios Station is 8 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Frances Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.2 Cleanliness ### 9.0 Location ### 8.4 Staff & service ### 8.0 Eco-friendliness ### 7.4 Property conditions & facilities 10 - Excellent 416 8 - Good 301 6 - Okay 146 4 - Poor 74 2 - Terrible 65 ### 6/10 Okay #### Diego Jul 22, 2025 Liked: Cleanliness, staff & service The building does have some great historical features but it still was has cozy. ##### Diego Stayed 3 nights in Jul 2025 ### 8/10 Good #### Anna Apr 6, 2025 Excellent location and very cool hotel built in 1610. ##### Anna Stayed 1 night in Apr 2025 ### 10/10 Excellent #### ESTEBAN Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Definitely stay again ##### ESTEBAN Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Jose May 9, 2025 Liked: Amenities Nice place ##### Jose Stayed 2 nights in May 2025 ### 8/10 Good #### Monica Dec 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Beautiful hotel and we totally enjoyed ourselves. ##### Monica Stayed 2 nights in Nov 2024 ### 8/10 Good #### Enrique Sep 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great location for sightseeing! ##### Enrique Stayed 10 nights in Sep 2024 ### 6/10 Okay #### Jonathan Sep 24, 2025 Los of stairs ##### Jonathan Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Onofre Apr 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Polite employees and very helpful ##### Onofre Stayed 7 nights in Apr 2025 ### 10/10 Excellent #### Rick Nov 9, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love the ambiance and history, convenient location to everything. ##### Rick Stayed 2 nights in Nov 2024 ### 4/10 Poor #### Miguel Aug 14, 2025 Liked: Staff & service Disliked: Amenities, property conditions & facilities The hotel is well located yet they really need and upgrade the towels were very old, the shower curtains needed to be replace they smelled, the jr suit had no windows which they dont mention in the add, and i dont understand why the lights needed to be off it was pitch black which made it kind of scary ##### Miguel Stayed 4 nights in Aug 2025 ### 8/10 Good #### Alice Nov 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice and historic. ##### Alice Stayed 2 nights in Nov 2024 ### 6/10 Okay #### Gregorio Jul 7, 2025 Liked: Room comfort #### Extremely dated. Amazing beautiful dated building, still needs furniture upgrades from its time to preserve the originality and modern comfort. ##### Gregorio Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Geneva Nov 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the age (established in 1610) this is a fantastic stay and right next to the main plaza in downtown Guadalajara! ##### Geneva Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Josefina Aug 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super location ##### Josefina Stayed 3 nights in Aug 2024 ### 8/10 Good #### Erik Feb 13, 2025 Liked: Cleanliness, amenities Internet did not work. Checking in was bit chaotic. The lobby is nice. Not a bad stay for the price overall ##### Erik Stayed 1 night in Jan 2025 ### 2/10 Terrible #### Reynil May 10, 2025 Disliked: Cleanliness, property conditions & facilities Our room was terrible. Water barely work. Black mold and shower sucked ##### Reynil Stayed 4 nights in May 2025 ### 10/10 Excellent #### Lourdes Sep 26, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I really enjoyed it even thought it’s an old hotel but yet it’s charmed is worth it. ##### Lourdes Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Alma Mar 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent ##### Alma Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Weston Mar 24, 2024 Liked: Amenities Historic architecture is handsome. Bathroom needs updating ##### Weston Stayed 3 nights in Mar 2024 ### 2/10 Terrible #### Nancy Jan 10, 2025 Liked: Staff & service Disliked: Cleanliness The water and electricity cut off on the middle of the night around 9pm and didn’t turn on until 2am luckily we needed to go to sleep to catch a flight. The staff is very accommodating The only elevator doesn’t work and the 3rd floor is very loud with AC noises and cathedral bells every hour. This is the oldest hotel in Guadalajara and it shows. ##### Nancy Stayed 2 nights in Jan 2025 ### 6/10 Okay #### Howard Jan 31, 2025 Liked: Staff & service, amenities, property conditions & facilities Disliked: Cleanliness The front staff where very friendly and helpful. Make sure you ask for your car well before your ready to leave it takes about a half hour to get your car..I had room 308 on the penthouse floor it was goo, except for what appeared to be black mold on the cieling all along the one side. The shower floor was not to clean and the drain is plugged. The view on the ph floor is great facing the cathedral. All and all it is a decent stay. Beds and pillows are harder than I like. Location is a 10 however. ##### Howard Stayed 1 night in Jan 2025 ### 4/10 Poor #### Francisco Jul 4, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Needs lots of attention This is a historic hotel with lots of originality, but old doesn’t mean it should be unkept. There was mold in the bathrooms, a mildew smell in the room, front desk staff seemed like they didn’t care, and the beds may be the original from the 1600s! We asked if they could turn on the chandelier lights in the lobby but it remained dark all night. So disappointed. ##### Francisco Stayed 1 night in Jun 2024 ### 2/10 Terrible #### Angela Apr 12, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities They didn't respected my reservation. I paid for that in expedia I gave them the reservation number and they said that Expedia didn't pay to them or make the reservation. I was pretty upset. I was feeling humiliated. They offered another room for more money. I want a reimbursement from Expedia because this was terrible experience. I walked to another at night time until I went to other hotel Hotel Morales. ##### Angela Stayed 1 night in Apr 2024 ### 2/10 Terrible #### Gerardo Oct 31, 2025 No sirve el elevador y eran dos adultos mayores que no pueden subir tantas escalerss ##### Gerardo Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Tanya Oct 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Staff was great and the location excellent but the hotel could use some TLC which looked like it was getting and new mattresses would be great. But I definitely would stay again. ##### Tanya Stayed 4 nights in Oct 2025 ## Expedia's Latest Trends ### Hotels > [Melia Puerto Vallarta - All inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Melia-Puerto-Vallarta.h69945.Hotel-Information) > > [Plaza Pelicanos Grand Beach Resort - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Plaza-Pelicanos-Grand-Beach-Resort-All-Inclusive.h3920992.Hotel-Information) > > [Playa Los Arcos Hotel Beach Resort & Spa](https://www.expedia.ca/Puerto-Vallarta-Hotels-Playa-Los-Arcos-Hotel-Beach-Resort-Spa.h173577.Hotel-Information) > > [Grand Park Royal Puerto Vallarta - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Grand-Park-Royal-Puerto-Vallarta-All-Inclusive.h27346450.Hotel-Information) > > [Hacienda Buenaventura Hotel & Mexican Charm](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hacienda-Buenaventura-Hotel-Mexican-Charm-All-Inclusive.h16380.Hotel-Information) > > [Garza Blanca Preserve Resort & Spa](https://www.expedia.ca/Puerto-Vallarta-Hotels-Garza-Blanca-Preserve-Resort-Spa.h2614708.Hotel-Information) > > [Velas Vallarta Suites Resort All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Velas-Vallarta-Suites-Resort-All-Inclusive.h1681.Hotel-Information) > > [Las Palmas by the Sea All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Las-Palmas-By-The-Sea.h1041592.Hotel-Information) > > [Barceló Puerto Vallarta - 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