Title: HG Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HG Hotel Travelers can rejuvenate at the 24-hour fitness center, test their archery skills nearby, or savor delicious meals at THE88BISTRO surrounded by modern comfort ![Junior Suite](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/7b2e3fb1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/044eb80c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/35b3f03b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/ef8f3c28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/9607f68b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers an international cuisine restaurant and 24/7 health club. Guests relax on the sunny terrace while kids enjoy the playground. Free in-room WiFi and dry cleaning services are available, with impressive staff. 9.0 Wonderful ## Popular amenities - Room service - Breakfast available - Housekeeping - 24/7 front desk - Gym - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 8 - Oct. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-08&endDate=2025-10-09&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 9 - Oct. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 17 - Oct. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-19&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 3 of 3 rooms ![Standard Double Room](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/babc96a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.4 Exceptional 32 reviews ### Highlights Balcony Air conditioning Flat-screen TV Private bathroom Hair dryer Coffee/tea maker Electric kettle Cable channels - 377 sq ft - Sleeps 4 - 2 Queen Beds ![Junior Suite](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/fa4bce89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.8 Excellent 20 reviews ### Highlights Balcony Private hot tub Air conditioning Flat-screen TV Private bathroom Hair dryer Jetted bathtub Coffee/tea maker - 484 sq ft - Sleeps 2 - 1 King Bed ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/37a384b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 258 sq ft - Sleeps 4 ## You may also like Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/5000000/4300000/4297400/4297366/20e5460a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Riu Plaza Guadalajara Zona Expo - Pool - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 4,013 reviews CA $166 CA $199 total includes taxes & fees Oct 19 - Oct 20 [](https://www.expedia.ca/Guadalajara-Hotels-Hotel-Riu-Plaza-Guadalajara.h4297366.Hotel-Information?chkin=2025-10-19&chkout=2025-10-20&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=6e04bb12-f7ca-49e5-8158-e24b1a2b6794&top_cur=CAD) Ad ![Lobby](https://images.trvl-media.com/lodging/85000000/84050000/84046800/84046785/f84d2dc6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### voco Guadalajara Neruda by IHG Providencia - 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Pool - Pet-friendly - Free WiFi - Restaurant 9.2 Wonderful 276 reviews CA $360 CA $432 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Guadalajara-Hotels-JW-Marriott-Hotel-Guadalajara.h70415093.Hotel-Information?chkin=2025-10-12&chkout=2025-10-13&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=6e04bb12-f7ca-49e5-8158-e24b1a2b6794&top_cur=CAD) Ad ![Property amenity](https://images.trvl-media.com/lodging/10000000/9040000/9039200/9039185/1b06b983.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Guadalajara Aeropuerto by IHG El Salto - Pool - Breakfast included - Free airport shuttle - Parking included 8.8 Excellent 1,014 reviews CA $82 CA $98 total includes taxes & fees Oct 18 - Oct 19 [](https://www.expedia.ca/Guadalajara-Hotels-Holiday-Inn-Express-Guadalajara-Aeropuerto.h9039185.Hotel-Information?chkin=2025-10-18&chkout=2025-10-19&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=6e04bb12-f7ca-49e5-8158-e24b1a2b6794&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/90000/84200/84127/e14041da.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Hotel & Suites Guadalajara-Centro Historico by IHG Downtown Guadalajara - Parking included - Free WiFi - Restaurant - Air conditioning 8.6 Excellent 1,004 reviews CA $82 CA $99 total includes taxes & fees Oct 29 - Oct 30 [](https://www.expedia.ca/Guadalajara-Hotels-Holiday-Inn-Hotel-Suites-Guadalajara-Centro-Historico.h84127.Hotel-Information?chkin=2025-10-29&chkout=2025-10-30&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=6e04bb12-f7ca-49e5-8158-e24b1a2b6794&top_cur=CAD) Ad ![Meeting facility](https://images.trvl-media.com/lodging/1000000/20000/16100/16015/96a0164a.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Presidente InterContinental Guadalajara by IHG Zona Expo - Pool - Pet-friendly - Free WiFi - Restaurant 9.0 Wonderful 1,249 reviews CA $120 CA $144 total includes taxes & fees Nov 8 - Nov 9 [](https://www.expedia.ca/Guadalajara-Hotels-Presidente-InterContinental-Guadalajara.h16015.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=6e04bb12-f7ca-49e5-8158-e24b1a2b6794&top_cur=CAD) Ad ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/88000000/87350000/87342700/87342684/ff4b643e.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Guadalajara Vallarta Poniente by IHG Zapopan - Pool - Breakfast included - Pet-friendly - Parking included 9.4 Exceptional 571 reviews CA $103 CA $127 total includes taxes & fees Oct 27 - Oct 28 [](https://www.expedia.ca/Guadalajara-Hotels-Holiday-Inn-Express-Guadalajara-Vallarta-Poniente.h87342684.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=6e04bb12-f7ca-49e5-8158-e24b1a2b6794&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/102000000/101390000/101385200/101385148/1f8d1979_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Vista Express Guadalajara Expo SureStay Collection by BW Zona Expo - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 461 reviews CA $68 CA $82 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Guadalajara-Hotels-Vista-Express-Guadalajara-Expo.h101385148.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=6e04bb12-f7ca-49e5-8158-e24b1a2b6794&top_cur=CAD) Ad ![Outdoor pool](https://images.trvl-media.com/lodging/71000000/70400000/70397800/70397772/99a7a306.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Candlewood Suites Guadalajara Galerias by IHG Zapopan - Pool - Pet-friendly - Parking included - Free WiFi 9.6 Exceptional 471 reviews CA $115 CA $138 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Guadalajara-Hotels-Candlewood-Suites-Guadalajara-Galerias.h70397772.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=6e04bb12-f7ca-49e5-8158-e24b1a2b6794&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-HG-Hotel.h3296753.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-HG-Hotel.h3296753.Hotel-Information) ## About the area Located in Zapopan, HG Hotel is connected to a shopping center. University of Guadalajara Assembly Hall and Guadalajara Cathedral are notable landmarks, and travelers looking to shop may want to visit Plaza Galerias Guadalajara Shopping Center and Plaza Patria. Looking to enjoy an event or a game? See what's going on at Akron Stadium, or consider PALCCO for a night out. [Visit our Zapopan travel guide](https://www.expedia.ca/Zapopan.dx12114) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67982%2C-103.42578&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5BnlfOzdbYuaRW_gBb92BEHFsUQ=) Av. Vallarta No. 5281, Zapopan, JAL, 45030 ### What's nearby - Plaza Galerias Guadalajara Shopping Center - 7 min walk - 0.6 km - US Consulate General Guadalajara - 5 min drive - 4.2 km - Expo Guadalajara - 6 min drive - 5.4 km - Akron Stadium - 6 min drive - 5.4 km - Basilica de Zapopan - 10 min drive - 7.3 km ### Getting around - Mexicaltzingo Station - 10 min drive - Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive ### Restaurants - ‪Starbucks - ‬8 min walk - ‪La Santa Cruz - ‬7 min walk - ‪Don Rojo - ‬9 min walk - ‪Vips - ‬12 min walk - ‪Sirloin Stockade - ‬6 min walk ## About this property ### HG Hotel Upscale hotel near Plaza Galerias Guadalajara Shopping Center Located close to US Consulate General Guadalajara and Akron Stadium, HG Hotel provides a terrace, a playground, and a hair salon. The on-site international cuisine restaurant, KAFEI, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site. Other perks at this hotel include: - Free self parking and valet parking - Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and smoke-free premises - Tour/ticket assistance, a 24-hour front desk, and free newspapers - Guest reviews speak highly of the helpful staff Room features All 75 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with hair dryers - 40-inch flat-screen TVs with cable channels - Balconies, cribs/infant beds, and electric kettles ## Similar properties ![Reception](https://images.trvl-media.com/lodging/72000000/71600000/71595300/71595242/f1308e35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sleep Inn Guadalajara Galerias Zapopan - Breakfast included - Parking included - Free WiFi - Air conditioning 8.0 Very good 768 reviews CA $94 CA $113 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=71595242&PinnedHotelID=71595242&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/550000/544100/544088/c537084f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Malibu Zapopan - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,006 reviews CA $91 CA $110 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=544088&PinnedHotelID=544088&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, lunch, dinner served; local and international cuisine](https://images.trvl-media.com/lodging/1000000/20000/16500/16445/5f1ba4ae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Guadalajara Zapopan - 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Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,004 reviews CA $88 CA $107 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=8211955&PinnedHotelID=8211955&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour airport drop-off shuttle (surcharge) - Area shuttle (surcharge) up to 2 km - Free covered self parking on site - Free covered valet parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children - A restaurant ### Restaurants on site - KAFEI ### Things to do - 24-hour health club - Bicycle storage - Playground - TV in common areas ### Family friendly - Crib (surcharge) - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business center - 538 square feet of conference space - Meeting rooms ### Outdoors - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - 6 steps to reach entrance - Accessible airport shuttle - Doorbell and phone notification - Elevator (51 inch wide door) - Grab bar near toilet (45 inches high) - Lever door handles - Magnifying mirror - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Banquet hall - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) ### Bathroom - Hair dryer - Private bathroom - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Heating (climate-controlled) - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 600 Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 600 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for MXN 400 per night ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children - Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4) - Early check-in fee: MXN 600 (subject to availability) - Late check-out fee: MXN 600 (subject to availability) - Crib (infant bed) fee: MXN 400 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property A car is not required for transportation to and from this property Parking height restrictions apply ### Property is also known as HG Hotel HG Hotel Zapopan HG Zapopan HG Hotel Hotel HG Hotel Zapopan HG Hotel Hotel Zapopan ## Frequently asked questions ### Is HG Hotel pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at HG Hotel? > As of Oct 8, 2025, prices found for a 1-night stay for 2 adults at HG Hotel on Oct 12, 2025 start from CA $85.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Guadalajara-Hotels-HG-Hotel.h3296753.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at HG Hotel? > Self parking and valet parking are free at this property. ### What time is check-in at HG Hotel? > Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of MXN 600 (subject to availability). After-hours check-in is not available. ### What time is check-out at HG Hotel? > Check-out is at noon. Late check-out is available for MXN 600 (subject to availability). ### Does HG Hotel provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport. A fee of MXN 600.00 per vehicle applies. ### Where is HG Hotel located? > Situated in the business district, this hotel is 0.5 mi (0.7 km) from Plaza Galerias Guadalajara Shopping Center and 2.6 mi (4.3 km) from US Consulate General Guadalajara. Akron Stadium and Expo Guadalajara are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## HG Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 9.0 Location ### 9.2 Staff & service ### 8.8 Eco-friendliness ### 8.6 Property conditions & facilities 10 - Excellent 625 8 - Good 235 6 - Okay 86 4 - Poor 27 2 - Terrible 28 ### 10/10 Excellent #### Lucia Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay for a weekend ##### Lucia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Janice E. Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a lively hotel with a wonderful staff ##### Janice E. Stayed 1 night in Sep 2025 ### 10/10 Excellent #### María y. Jul 26, 2025 Liked: Cleanliness, staff & service I always like staying here it’s a safe and secure place ##### María y. Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Adela Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and comfortable bed. It has a big jacuzzi. ##### Adela Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Gustavo Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable and convenient ##### Gustavo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Liliana Jun 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent everything ##### Liliana Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Marek Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very quiet rooms,gut lokation,nice service ##### Marek Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### evelyn Jan 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants ##### evelyn Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Martín Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service and attention. ##### Martín Stayed 1 night in Mar 2025 ### 10/10 Excellent #### María y. May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me ##### María y. Stayed 1 night in May 2025 ### 8/10 Good #### Jose Carlos Nov 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel In general the hotel was great, the only thing is that they need to improve the WiFi conection. ##### Jose Carlos Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### María y. Feb 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent service ##### María y. Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Carolina Aug 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Ok ##### Carolina Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Steve Nov 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great staff ##### Steve Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Ramon Jun 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz. ##### Ramon Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Diane Jan 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had surgery day before check in. The staff was very kind and helpful ##### Diane Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Sergio uriel Dec 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very nices ##### Sergio uriel Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Miguel Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location. ##### Miguel Stayed 3 nights in Nov 2024 ### 2/10 Terrible #### Elisa Guadalupe Jun 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort The rooms are uncomfortable and the sheets have terrible quality. The air conditioning does not work at all and the ladies at the front desk are very rude and disrespectful. I do not recommend this place. ##### Elisa Guadalupe Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Elisa Guadalupe Jun 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there. ##### Elisa Guadalupe Stayed 1 night in Jun 2025 ### 8/10 Good #### Monica Apr 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities . ##### Monica Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Juana Aug 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was fine ##### Juana Stayed 4 nights in Aug 2024 ### 4/10 Poor #### Antonio Feb 6, 2025 #### 2.5 Stars I would not rate this hotel the 4 stars Hotels.com rates it. I will be genorous and rate it a 2.5 star. Jacuzzi was not working properly, asked for extra pillows and was denied. Elevator to the 6th. Floor was broken, had to take 2 floors of stairs. Tv volume was too low and froze often. ##### Antonio Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Abel Arturo Oct 6, 2025 Liked: Cleanliness, amenities Excelente estancia ##### Abel Arturo Stayed 1 night in Sep 2025 ### 8/10 Good #### MARCO Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Un excelente opción, salvo que el aire acondicionado de las habitaciones no funciona bien, no se puede regular la temperatura y por lo tanto, la habitación se pone muy caliente. ##### MARCO Stayed 1 night in Sep 2025 ## Expedia's Latest Trends ### Hotels > [Villa del Palmar Beach Resort and Spa - All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Villa-Del-Palmar-Beach-Resort-And-Spa-All-Inclusive.h31428094.Hotel-Information) > > [Grand Riviera Princess - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Grand-Riviera-Princess-All-Inclusive.h2661557.Hotel-Information) > > [Ocean Riviera Paradise All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Riviera-Paradise-All-Inclusive.h15099903.Hotel-Information) > > [Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino](https://www.expedia.ca/Cancun-Hotels-Royalton-Riviera-Cancun-Resort-Spa-All-Inclusive.h8655945.Hotel-Information) > > [Krystal Grand Puerto Vallarta All Inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Krystal-Grand-Altitude-Pto-Vallarta-AI.h83084653.Hotel-Information) > > [Comfort Inn Puerto Vallarta Golfside & Marina](https://www.expedia.ca/Puerto-Vallarta-Hotels-Comfort-Inn-Puerto-Vallarta.h2650280.Hotel-Information) > > [Bahia Principe Grand Tulum - 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