Title: HG Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=3296753&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # HG Hotel Travelers can rejuvenate at the 24-hour fitness center, test their archery skills nearby, or savor delicious meals at THE88BISTRO surrounded by modern comfort ## Photo gallery for HG Hotel ![Lobby - HG Hotel (Zapopan)](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/ab6163a8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrace/patio - HG Hotel (Zapopan)](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/044eb80c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - HG Hotel (Zapopan)](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/9607f68b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine - HG Hotel (Zapopan)](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/ef8f3c28.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite - HG Hotel (Zapopan)](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/fa4bce89.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies HG Hotel, near Plaza Galerias Guadalajara Shopping Center, offers an international cuisine restaurant and 24/7 health club. Guests relax on the sunny terrace while kids enjoy the playground. Free in-room WiFi and dry cleaning services are available, with impressive staff. ## Reviews 9.0 Wonderful ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym - Breakfast available ## Room options ### Check availability for these dates Tonight [Feb. 14 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-14&endDate=2026-02-15&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb. 15 - Feb. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 27 - Mar. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 3 of 3 rooms ### View all photos for Standard Double Room ![Standard Double Room](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/babc96a9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 9.4 Exceptional 33 reviews ### Highlights Balcony Air conditioning Flat-screen TV Separate bedroom Hair dryer Private bathroom Electric kettle Coffee/tea maker - 377 sq ft - 1 bedroom - Sleeps 4 - 2 Queen Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/fa4bce89.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 9.0 Wonderful 22 reviews ### Highlights Balcony Private hot tub Air conditioning Flat-screen TV Private bathroom Hair dryer Jetted bathtub Electric kettle - 484 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Double Room Standard ![In-room safe, desk, iron/ironing board, cribs/infant beds](https://images.trvl-media.com/lodging/4000000/3300000/3296800/3296753/37a384b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard 10.0 Exceptional 1 review - 258 sq ft - Sleeps 4 ## You may also like Ad ![Interior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8220000/8212000/8211955/7acc2ae9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Guadalajara Periférico Poniente Granja - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,001 reviews CA $84 CA $102 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Guadalajara-Hotels-One-Guadalajara-Periferico-Poniente.h8211955.Hotel-Information?chkin=2026-3-1&chkout=2026-3-2&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=7389e1c1-ab31-496b-8823-2b3d92b6ae08&top_cur=CAD) Ad ![Indoor pool](https://images.trvl-media.com/lodging/88000000/87350000/87342700/87342684/69edf193.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Holiday Inn Express Guadalajara Vallarta Poniente by IHG Zapopan - 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Pool - Spa - Kids pool - Parking included 9.6 Exceptional 363 reviews CA $151 CA $182 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Guadalajara-Hotels-Sheraton-Guadalajara-Expo.h78282608.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=7389e1c1-ab31-496b-8823-2b3d92b6ae08&top_cur=CAD) Ad ![Free daily buffet breakfast](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4670000/4663300/4663227/76b54557_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### One Guadalajara Periferico Norte Zapopan - Breakfast included - Parking included - Free WiFi - Restaurant 8.8 Excellent 1,002 reviews CA $92 CA $113 total includes taxes & fees Mar 5 - Mar 6 [](https://www.expedia.ca/Guadalajara-Hotels-One-Guadalajara-Periferico-Norte.h4663227.Hotel-Information?chkin=2026-3-5&chkout=2026-3-6&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=7389e1c1-ab31-496b-8823-2b3d92b6ae08&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1530000/1527400/1527379/w4000h2662x0y0-669217d0_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott Guadalajara Expo Zona Expo - 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Pool - Spa - Kids pool - Parking included 8.8 Excellent 82 reviews CA $175 CA $239 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Guadalajara-Hotels-Latitud-Providencia.h95920523.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=7389e1c1-ab31-496b-8823-2b3d92b6ae08&top_cur=CAD) Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/12000000/11880000/11873500/11873425/w4000h2662x0y0-d6379850_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### City Express Plus by Marriott Guadalajara Palomar El Palomar - Breakfast included - Parking included - Free WiFi - Air conditioning 8.8 Excellent 874 reviews CA $96 CA $116 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Guadalajara-Hotels-City-Express-Plus-Guadalajara-Palomar.h11873425.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=7389e1c1-ab31-496b-8823-2b3d92b6ae08&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/20000/15700/15644/c5bc961b_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Fiesta Americana Guadalajara Zona Minerva - Pet friendly - Parking included - Free WiFi - Restaurant 9.0 Wonderful 2,067 reviews CA $108 CA $132 total includes taxes & fees Feb 23 - Feb 24 [](https://www.expedia.ca/Guadalajara-Hotels-Fiesta-Americana-Guadalajara.h15644.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=1295&destination=Guadalajara (and vicinity)&destType=MARKET&latLong=20.67702,-103.34703&searchId=7389e1c1-ab31-496b-8823-2b3d92b6ae08&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-HG-Hotel.h3296753.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FGuadalajara-Hotels-HG-Hotel.h3296753.Hotel-Information) ## About the area Located in Zapopan, HG Hotel is connected to a shopping center. University of Guadalajara Assembly Hall and Basilica de Zapopan are notable landmarks, and travelers looking to shop may want to visit Plaza Galerias Guadalajara Shopping Center and Plaza Patria. Looking to enjoy an event or a game? See what's going on at PALCCO or Akron Stadium. [Visit our Zapopan travel guide](https://www.expedia.ca/Zapopan.dx12114) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C20.67945%2C-103.42564&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=tHKSy7ZHwy48LNmWYxnqC2Q_TD4=) Av. Vallarta No. 5281, Zapopan, JAL, 45030 ### What's nearby - Plaza Galerias Guadalajara Shopping Center 7 min walk \- 0.6 km - Metropolitan Park 17 min walk \- 1.5 km - La Gran Plaza Fashion Mall 2 min drive \- 2.7 km - National Chamber of Commerce 3 min drive \- 2.7 km - Autonomous University of Guadalajara 5 min drive \- 4.2 km ### Getting around - Mexicaltzingo Station 8 min drive - Don Miguel Hidalgo y Costilla Intl. Airport (GDL) 45 min drive ### Restaurants - Starbucks 7 min walk - Don Rojo 1 min walk - La Santa Cruz 6 min walk - Vips 10 min walk - Sirloin Stockade 5 min walk ## About this property ### HG Hotel Upscale hotel near Plaza Galerias Guadalajara Shopping Center Located close to US Consulate General Guadalajara and Akron Stadium, HG Hotel provides a terrace, a playground, and a hair salon. The on-site international cuisine restaurant, KAFEI, offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site. Other perks at this hotel include: - Free self parking and valet parking - Cooked-to-order breakfast (surcharge), airport drop-off service (surcharge), and a banquet hall - A 24-hour front desk, an elevator, and concierge services - Guest reviews speak highly of the helpful staff Room features All 75 rooms feature comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes. More conveniences in all rooms include: - Bathrooms with hair dryers - 40-inch flat-screen TVs with cable channels - Balconies, cribs/infant beds, and electric kettles ## Similar properties ![32-inch flat-screen TV with cable channels, TV](https://images.trvl-media.com/lodging/1000000/550000/544100/544088/1f7f0837.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Malibu Zapopan - Pool - Parking included - Free WiFi - Restaurant 8.4 Very good 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=544088&PinnedHotelID=544088&HadPinnedHotel=true®ionId=-1&adults=2) ![Building design](https://images.trvl-media.com/lodging/1000000/20000/16500/16445/51af3a0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Guadalajara Zapopan - Pool - Free WiFi - Restaurant - Air conditioning 7.6 Good 1,137 reviews CA $118 CA $142 total includes taxes & fees Feb 16 - Feb 17 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-16&endDate=2026-02-17&selected=16445&PinnedHotelID=16445&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/2000000/1940000/1932500/1932429/57f2d7ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### European Life Style Executive Suites & Gallery Zapopan - 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Feb 22 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-21&endDate=2026-02-22&selected=83559535&PinnedHotelID=83559535&HadPinnedHotel=true®ionId=-1&adults=2) ![Buffet](https://images.trvl-media.com/lodging/10000000/9260000/9256000/9255934/3204c938.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel NV Guadalajara Zapopan - Parking included - Free WiFi - Restaurant - Air conditioning 7.8 Good 282 reviews CA $92 CA $112 total includes taxes & fees Feb 20 - Feb 21 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=9255934&PinnedHotelID=9255934&HadPinnedHotel=true®ionId=-1&adults=2) ![Interior](https://images.trvl-media.com/lodging/9000000/8220000/8212000/8211955/4049ea33.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### One Guadalajara Periférico Poniente Granja - Breakfast included - Free WiFi - Restaurant - Air conditioning 8.4 Very good 1,001 reviews CA $84 CA $102 total includes taxes & fees Mar 1 - Mar 2 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-01&endDate=2026-03-02&selected=8211955&PinnedHotelID=8211955&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-28&endDate=2026-03-01&selected=3296753&PinnedHotelID=3296753&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3296753,544088,16445,1932429,4515124) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - 24-hour airport drop-off shuttle (surcharge) - Area shuttle (surcharge) up to 2 km - Free covered self parking on site - Free covered valet parking on site - Free RV/bus/truck parking on site - Wheelchair-accessible parking available ### Food and drink - Daily cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: MXN 130 to 180 for adults and MXN 90 to 90 for children - A restaurant ### Restaurants on site - KAFEI ### Things to do - 24-hour health club - Bicycle storage - Playground - TV in common areas ### Family friendly - Crib (surcharge) - Laundry facilities - Playground ### Conveniences - 24-hour front desk - Free newspapers in lobby - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance ### Business services - 24-hour business center - 538 square feet of conference space - Meeting rooms ### Outdoors - Terrace ### Spa - In-room massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - 2 accessible parking spaces - 6 steps to reach entrance - Accessible airport shuttle - Doorbell and phone notification - Elevator (51 inch wide door) - Grab bar near toilet (45 inches high) - Lever door handles - Magnifying mirror - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible restaurant ### More - 1 building - 6 floors - Banquet hall - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Crib (surcharge) ### Bathroom - Hair dryer - Private bathroom - Towels provided ### Entertainment - 40-inch flat-screen TV with cable channels ### Food and drink - Electric kettle - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Free local calls - Heating (climate-controlled) - Iron/ironing board - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Early check-in fee: MXN 600 Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability Late check-out fee: MXN 600 ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are available for MXN 400 per night ### Property payment types ## Important information ### Optional extras - Fee for cooked-to-order breakfast: approximately MXN 130 to 180 for adults, and MXN 90 to 90 for children - Airport shuttle fee: MXN 600.00 per vehicle (maximum occupancy 4) - Early check-in fee: MXN 600 (subject to availability) - Late check-out fee: MXN 600 (subject to availability) - Crib (infant bed) fee: MXN 400 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention No pets and no service animals are allowed at this property A car is not required for transportation to and from this property Parking height restrictions apply ### Property is also known as HG Hotel HG Hotel Zapopan HG Zapopan HG Hotel Hotel HG Hotel Zapopan HG Hotel Hotel Zapopan ## Frequently asked questions ### Is HG Hotel pet-friendly? ### How much does it cost to stay at HG Hotel? ### How much is parking? ### What time is check-in at HG Hotel? ### What time is check-out at HG Hotel? ### Does HG Hotel provide a shuttle to the airport? ### Where is HG Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## HG Hotel Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.2 Location ### 9.2 Staff & service ### 8.6 Property conditions & facilities 10 - Excellent 631 8 - Good 229 6 - Okay 86 4 - Poor 26 2 - Terrible 28 ## Reviews ### 8/10 Good #### Umut Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff ##### Umut Stayed 1 night in Jan 2026 ### 8/10 Good #### Steve Feb 3, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great location for travelling secure parking and friendly staff. Room was good but bed was a little small. I should have got a 2 bed room. Great hotel ##### Steve Stayed 1 night in Feb 2026 ### 10/10 Excellent #### Janice E. Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities It was a lively hotel with a wonderful staff ##### Janice E. Stayed 1 night in Sep 2025 ### 10/10 Excellent #### María y. Jul 26, 2025 Liked: Cleanliness, staff & service I always like staying here it’s a safe and secure place ##### María y. Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Adela Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and comfortable bed. It has a big jacuzzi. ##### Adela Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Marek Feb 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very quiet rooms,gut lokation,nice service ##### Marek Stayed 2 nights in Jan 2025 ### 10/10 Excellent #### Gustavo Jul 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable and convenient ##### Gustavo Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### evelyn Jan 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities My top 3 hotels Great, price, very clean increíble staff great service I like the location close to malls and restaurants ##### evelyn Stayed 1 night in Dec 2024 ### 10/10 Excellent #### Erika May 26, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Good Service Great hotel to stay when traveling in and out of GDL. Great customer service, form wake up call to transportation set up. ##### Erika Stayed 1 night in May 2025 ### 10/10 Excellent #### María y. May 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Love that they have a restaurant with amazing food in addition to a nice gym area. Walking around is not a problem at all for me ##### María y. Stayed 1 night in May 2025 ### 6/10 Okay #### ADRIANA Dec 7, 2025 Liked: Cleanliness, property conditions & facilities I would like to recognize the staff. Unfortunately I don’t have their names but the lady during my check in was super nice and professional. Special recognition to the guys working in afternoon they were super helpful, friendly, polite, professional. Once again I don’t have their names but hopefully they can be recognized. If I have to say a negative thing is the pillows can have an upgrade and in my situation the same guest wouldn’t let me sleep at all due all the running and slamming on the doors and being super loud but once I called to the night receptionist he was more than helpful ##### ADRIANA Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Diane Jan 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Had surgery day before check in. The staff was very kind and helpful ##### Diane Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Miguel Dec 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent Everything was great just a little of air on the bathroom and bed the first day but after that day everything was great and clean very recommended for the price and location. ##### Miguel Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Ramon Jun 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hi, my experience on HG was very nice, the beds were so comfortable, amazing hot water shower, incredible respectful staff. Thanks for everything. Come back to HG hotel? Definitely yes . No regrets about our stay here. Thanks. Ramon Ruiz. ##### Ramon Stayed 1 night in Jun 2025 ### 2/10 Terrible #### Elisa Guadalupe Jun 7, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Terrible service from the ladies of the front desk, really disappointed with the room the air conditioning was not working at all. I’ll never be back in there. ##### Elisa Guadalupe Stayed 1 night in Jun 2025 ### 8/10 Good #### TERESITA CARMEN Jun 21, 2024 Liked: Staff & service, amenities, property conditions & facilities I have stayed at this property many times while visiting family. It is always super clean an the staff is always friendly. I miss having the restaurant open, it is a bit inconvenient having to leave the hotel to get coffee in the morning. Although coffeemaker and coffee are provided in the room, its not the same. I was encouraged at seeing the final touches being implemented for the re-opening of the restaurant. Also, a refresh to the rooms may be needed soon. In general this is a very comfortable, clean, and convenient property. ##### TERESITA CARMEN Stayed 7 nights in Jun 2024 ### 8/10 Good #### Sofia Nov 26, 2025 Liked: Cleanliness, amenities, property conditions & facilities Great customer service and attention! Safe place! Gated area for vehicles Clean room Decent ##### Sofia Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Celia Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staff and rooms were great ##### Celia Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Guillermo Jan 1, 2026 Liked: Cleanliness, amenities, property conditions & facilities Hotel is good but the restaurant food not so good ##### Guillermo Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Lucia Aug 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice stay for a weekend ##### Lucia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Analaura Dec 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was good and pleasent. ##### Analaura Stayed 2 nights in Nov 2025 ### 8/10 Good #### andres uzziel valdivia Nov 10, 2025 Liked: Amenities, property conditions & facilities Todo excelente ##### andres uzziel valdivia Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Liliana Jun 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent everything ##### Liliana Stayed 1 night in Jun 2025 ### 8/10 Good #### Jose Carlos Nov 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel In general the hotel was great, the only thing is that they need to improve the WiFi conection. ##### Jose Carlos Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Martín Mar 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great service and attention. ##### Martín Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Kali](https://www.expedia.ca/Guadalajara-Hotels-Hotel-Kali.h48720109.Hotel-Information) > > [Hotel Riu Jalisco - 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