Greenbrier Vacation Packages

Booked this hotel for 4 nights, in town for the CMA fest. The good, the location is great close to restaurants and right off 12 South. The bad, after day two, we were coming back from lunch and approaching our room, there was this roach at least 2 inches crawling by our door to get in our room. My boyfriend has an umbrella in hand and it was above the door. He swatted it, landed on the carpet and he stepped on it and killed it. I was so freaked out by the size of that thing I literally could barely breathe. At the end of the hall was a housekeeper and she came over and had a broom and a plastic thing to pick it up. She acted like it was normal. I honestly never saw a bigger roach in my entire life. I told the girl at the check-in counter and she basically said they have an exterminator monthly.... not much to say but said she gets freaked out by them. Okay, the next two days I was like a sleuth in fear of seeing them in my room. Not good.. on a different note, the area rug carpet in there is absolutely filthy. If you aren't going to have clean them then at least get it out and not have it at all or offer disposable slippers. The shower wasn't clean as well. I don't recommend this hotel due to these factors, regardless of the location. I don't ever write reviews either, but this one was definitely warranted.

Everything was just exceptional ….only thing i would suggest is more privacy in the shared rooms for shower and lavatory

The only issue I had was that there were no diet drinks to purchase. We had to go across the street. (I'm a diabetic) The hotel was fabulous as was the staff. We'd stay there again in a heartbeat. Very convenient to the stadium.

Very nice hotel, not too far from Broadway Street. For the price compared to hotels closer to Broadway this is well worth the 10 minute walk. Staff was very nice and helpful with pointing us in the right direction to places.

Lovely staff, showed us to our room and helped us get settled in. We went for a concert and got connected with other guests and ended up going together! Great place to stay, would 100% go again.