Jungfrau-Aletsch-Bietschhorn Glacier Tours and Activities

The bed i n my room is old, I can feel laying on spring, although they later put a topper on it. I was not able to get good sleep , because I cant sleep when its hot. The AC is not central and barely working, its more like a fan. I told the lady at the front dest, she said she will send someone to look at it but never did. I also did not appreciate the defensiveness when I complained about the bed, phone not working and AC is not working, The lady made a statement "no one has complained before." That was a tad rude. Restaurant staff are very friendly and helpful. Food is decent.

We knew we wanted a room with a view when traveling to Wengen, in fact we reserved rooms with view for all out Switzerland trip. This was by far the best view for the whole trip. It is funny but I think the hotel actually undersold the view we were going to get from the Jungfrau View room. The room itself is perfectly fine, a little rustic, and there is no AC, but the view is FANTASTIC. Do yourself a favor and book this view, you will be happy you did. Breakfast was great and staff super friendly. Great location and facilities.