Titre : Sensational Views - Panoramic Views – Avis, offres et photos 2026 | Expedia.ca [Afficher tous les hébergements](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Chalet rustique entier # Sensational Views - Panoramic Views Chalet rustique à Gatlinburg avec une cuisine et un balcon ## Galerie de photos de l’hébergement Sensational Views - Panoramic Views ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/92000000/91170000/91169700/91169640/433be889.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Terrasse/patio](https://images.trvl-media.com/lodging/92000000/91170000/91169700/91169640/w1417h960x0y0-55d465fc.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Intérieur](https://images.trvl-media.com/lodging/92000000/91170000/91169700/91169640/f709b9ab.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Réfrigérateur, four à micro-ondes, un four, surface de cuisson](https://images.trvl-media.com/lodging/92000000/91170000/91169700/91169640/ca827b46.jpg?impolicy=resizecrop&rw=297&ra=fit) ![4 chambres, bureau, fer et planche à repasser, accès au Wi-Fi (inclus)](https://images.trvl-media.com/lodging/92000000/91170000/91169700/91169640/795e1823.jpg?impolicy=resizecrop&rw=297&ra=fit) - Aperçu - Emplacement - Commodités - Politiques ## Avis 9,2 Merveilleux ### Chalet rustique entier 4 chambres5 salles de bain12 personnes3100 pi² ## Commodités populaires - Baignoire à remous - Cuisine - Laveuse - Sécheuse - Wi-Fi gratuit - Climatisation ## Ajoutez des dates pour connaître les prix Arrivée Départ Voyageurs ## À propos de cet hébergement ### Hébergement entier Vous aurez le chalet rustique entier pour vous et ne le partagerez qu’avec d’autres voyageurs de votre groupe. ### Sensational Views - Panoramic Views Bask in comfort while enjoying the widespread, panoramic beauty of The Great Smoky Mountains while staying in "Sensational Views". This luxurious Gatlinburg cabin rental with 4 Bedrooms and 4 bathrooms that is the perfect lodging for anyone who is looking to getaway from the city life. The Hot tub sits perfectly with 180 degree views of vast rolling mountains and unwind your mind or you can also watch a TV from the outside. Cabin Assistance/Emergency/Housekeeping: Once you arrive to the cabin please let us know if you need assistance with anything. If you have an issue with the cleanliness of the cabin, we would rather know upon your arrival instead of in a review, so PLEASE CONTACT US! This cabin is located on a scenic mountain road with beautiful mountain views. It's about 16 miles from downtown Gatlinburg. It is located just minutes from the major attractions, shopping, and dining. This cabin is located about 16 miles from downtown Gatlinburg with easy access to Pigeon Forge. Enjoy any of the several local wineries, or make it an adventurous vacation by taking advantage of all the outdoor activities the mountains have to offer from biking, hiking, tubing and rafting, to scenic driving, shopping, or visiting one of the location events, amusement parks and more! If you decide to leave your mountain paradise you will find you are not far from the Great Smoky Mountains National Park, Hiking at Greenbriar, or all downtown Gatlinburg has to offer. You are also a short back road drive away from the heart of Pigeon Forge where you can enjoy Dollywood, Dolly's Stampede, or Beyond the Lens. So no matter what you are looking for in a vacation. This amazing log cabin is located away from the hustle and bustle, but not too far out. Check In: 4:00 pm EST Check Out: 10:00 am EST Two days prior to your check in, you will receive an email with your Cabin Key Code for the cabin's keyless entry system, cabin Wifi code, cabin phone number, directions to the cabin and Contact information for cabin assistance and emergencies. You will go directly to the cabin to check in. \*\*\*No early check-ins without prior approval There will be a $50 per hour charge for late check outs without prior approval. The kitchen is stocked with what you need to prepare meals and create lasting memories. A romantic spot for stargazing or unwinding after an exciting day is the jetted hot tub on the private deck, which is perfect for cool mountain nights. The town of Gatlinburg and Pigeon Forge are both easily accessible from this cabin, which is only a short distance away. Enjoy one of those nearby wineries, or turn your trip into an adventure by taking advantage of all the outdoor pursuits the mountains have to offer, including biking, hiking, tubing, and rafting, as well as scenic driving, shopping, and visiting one of the nearby events, amusement parks, and more! Trolley Rides One of the best and most efficient ways to get around Gatlinburg is by using the Gatlinburg Trolley system. Uber, Lyft and maybe a Taxi It is possible to book an Uber or Lyft but not guaranteed. You can also find taxis in the area. Another easy and fun way to get out and see the city is by renting a scooter! Kids and adults alike think that this is a great way to explore the foothills of the Smoky Mountains. The cabin is equipped with the following: · Coffee Maker - don't forget your coffee and coffee filters! · Microwave · Toaster · Stove/Range · Oven · Refrigerator · Dishwasher · Charcoal Grill - bring your charcoals! · Bed Linens and towels provided. · Cups, glasses, cooking and eating utensils, plates, pots and pans are provided. ## Commodités de l’hébergement ### Piscine/spa - Baignoire à remous ### Internet - Disponible dans le chalet rustique : Wi-Fi gratuit ### Stationnement et transport - Stationnement sur place ### Cuisine - Batterie de cuisine, vaisselle et couverts - Cafetière-théière - Four - Four à micro-ondes - Grille-pain - Îlot de cuisine - Lave-vaisselle - Réfrigérateur - Surface de cuisson ### Restauration - Table de salle à manger ### Chambres - 4 chambres - Canapé-lit - Draps fournis ### Salle de bain - 5 salles de bain - Serviettes fournies ### Lieux de séjour - Foyer - Table de salle à manger ### Divertissement - Téléviseur connecté avec chaînes par câble/satellite ### Espaces extérieurs - Balcon - Gril au charbon ### Buanderie - Installations de buanderie - Laveuse ### Espaces de travail - Bureau - Bureau ### Confort - Chauffage - Climatisation ### Animaux de compagnie - Aucun animal de compagnie autorisé ### Accessibilité - Si vous avez des besoins particuliers en matière d’accessibilité, veuillez communiquer avec l’hébergement à l’aide des renseignements contenus dans la confirmation reçue après la réservation. - Chambre adaptée aux personnes à mobilité réduite - Hébergement non-fumeurs ### Services et commodités - Fer et planche à repasser ### Points d’intérêt de l’endroit - Dans les montagnes ### Activités - Table de billard - Cyclisme à proximité - Sentiers de randonnée ou de vélo à proximité ### Dispositifs de sécurité - Présence d’un détecteur de monoxyde de carbone non signalée (L’hôte n’a pas indiqué s’il y avait un détecteur de monoxyde de carbone dans l’hébergement; envisagez d’apporter un détecteur portable.) - Détecteur de fumée (L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement.) - Trousse de premiers soins - Extincteur ### Information générale - Taille de l’unité : 3 100 pieds carrés ## Hébergements similaires ![Terrasse/patio](https://images.trvl-media.com/lodging/71000000/70930000/70926700/70926620/457287f3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### River Birch Hideaway | Mt Views, HT, Game/Theatre Rm, Fishing Pond, Mins to PF! 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Gatlinburg - Cuisine - Laveuse - Animaux de compagnie acceptés - Wi-Fi gratuit [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=122919078&PinnedHotelID=122919078&HadPinnedHotel=true®ionId=-1&adults=2) ## Politiques ### Arrivée Arrivée à partir de 16 h Âge minimal pour l’enregistrement : 21 ans ### Départ L’heure limite de départ est 10 h. ### Instructions spéciales pour l’enregistrement L’hôte vous enverra un courriel contenant les instructions relatives à l’arrivée et au départ. Les renseignements fournis par l’hébergement peuvent être traduits au moyen d’outils de traduction automatique. ### Règles No pets allowed No smoking allowed in all cabins Must be 21 years or older to book ### Animaux de compagnie Les animaux de compagnie ne sont pas autorisés. ### Enfants et lits supplémentaires Les enfants sont bienvenus. ### Événements Événements autorisés : réunions familiales, fêtes d’anniversaire, mariages ### Fumeurs/non-fumeurs Interdis de fumer ## Renseignements importants ### À savoir Des frais par personne supplémentaire peuvent s’appliquer et varient selon les politiques de l’établissement. Une pièce d’identité avec photo émise par le gouvernement et un dépôt en espèces, une carte de crédit ou une carte de débit pour couvrir les frais accessoires peuvent être requis à l’arrivée. Les demandes spéciales sont sujettes à la disponibilité au moment de l’enregistrement et peuvent entraîner des frais supplémentaires. Les demandes spéciales ne peuvent pas être garanties. Les fêtes et les événements de groupe, y compris les réunions familiales, les fêtes d’anniversaire et les mariages, sont autorisés sur place (14 personnes maximum). L’hôte n’a pas indiqué s’il y avait un détecteur de monoxyde de carbone dans l’hébergement; envisagez d’apporter un détecteur portable avec vous pendant le voyage. L’hôte a indiqué qu’il y avait un détecteur de fumée dans l’hébergement. Cet hébergement comprend les dispositifs de sécurité suivants : un extincteur et une trousse de premiers soins. Cet établissement est géré par l’intérmediaire de notre partenaire Vrbo. Vrbo vous enverra un courriel contenant un lien vers un compte Vrbo qui vous permettra de modifier ou d’annuler votre réservation. ### Hébergement également appelé 140a5cdb-42b4-4147-9a6c-05fbfe2843c6 ## À propos du quartier ![Carte](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.77574%2C-83.34944&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=PWng_ga1hDD_oDoZGXvBx9WKUec=) Gatlinburg, TN #### À proximité - Club de golf de Bent Creek \- 4 min en voiture \- 1.8 km - Rivière Little Pigeon \- 9 min en voiture \- 7.4 km - Rocky Top Sports World \- 13 min en voiture \- 13.9 km - Mills Park \- 14 min en voiture \- 14.3 km - Parc national des Great Smoky Mountains \- 16 min en voiture \- 16.9 km #### Transport - Alcoa - Aéroport de Knoxville (TYS) : à 82 min en voiture #### Restaurants - ‪Trish's Mountain Diner - ‬7 min en voiture - ‪Split Rail Eats - ‬19 min en voiture - ‪Cobbly Nob Cafe & Pizza - ‬7 min en voiture - ‪Delauder's BBQ - ‬15 min en voiture - ‪Bec’s Grill And Bar - ‬19 min en voiture ## Foire aux questions ### Sensational Views - Panoramic Views accepte-t-il les animaux de compagnie? ### Combien coûte le stationnement à Sensational Views - Panoramic Views? ### À quelle heure est-il possible d'arriver à Sensational Views - Panoramic Views? ### À quelle heure doit s'effectuer le départ à Sensational Views - Panoramic Views? ### Où se situe Sensational Views - Panoramic Views? ## Avis pour Sensational Views - Panoramic Views ## Avis ### Merveilleux Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives. [Plus de renseignements](https://www.expedia.ca/fr/lp/b/content-guidelines) 10 – Excellent 19 8 – Bien 5 6 – Acceptable 2 4 – Médiocre 0 2 – Terrible 1 ### 9,0 Propreté ### 9,4 Emplacement ## Avis ### 10/10 – Excellent #### eric j. 26 sept. 2025 Points forts : Propreté It was very nice. Loved the view. ##### eric j. Séjour de 4 nuits en septembre 2025 ### 8/10 – Bien #### Michael S. 18 sept. 2025 Points forts : Propreté Place was peefect for.my wife who is in a wheelchair. When we got their the lines were all clogged and they couldnt get them unstopped. So they offered us a new place which was just as good, but it was not as wheelchair acessable as i would have liked. Easy to get to main floor with a ramp but all the beds were on the top and bottom floor. It was not easy to get her to the bed because we had to carry her and it was not easy getting her a bath. Other than that we had a great time. ##### Michael S. Séjour de 4 nuits en septembre 2025 ### 10/10 – Excellent #### Ryan E. 27 juill. 2025 Points forts : Propreté Very nice cabin ##### Ryan E. Séjour de 7 nuits en juillet 2025 ### 10/10 – Excellent #### Cecil B. 7 juill. 2025 Points forts : Propreté #### Excellent location Great place definitely coming back great communication great location and definitely over piced the only thing that wasnt the best was the pool table and air hockey table wasnt in the best shape but over all great place ![Bed room view](https://a.travel-assets.com/ugc/hotel-reviews/3a133f81-7d69-45f8-be54-2b54e2a8701f-1751921643429.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Back patio ](https://a.travel-assets.com/ugc/hotel-reviews/497497b9-00a6-4cfb-b713-a4a335b588e4-1751921643162.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Cecil B. Séjour de 4 nuits en juillet 2025 ### 10/10 – Excellent #### Amy M. 17 févr. 2025 Points forts : Propreté #### Amazing This cabin was amazing! Perfect place to celebrate my mother’s 70th birthday. The space for the 9 guests we had was a plenty. Amazing views while relaxing in the hot tub and the kitchen was a great size for cooking as a family. Very relaxing vibe and we all had a wonderful time! Would definitely recommend this cabin for family fun and relaxation. We will definitely stay here again. ##### Amy M. Séjour de 2 nuits en février 2025 ### 10/10 – Excellent #### Justin T. 19 janv. 2025 Points forts : Propreté #### Will stay again! Get time veey clean and roomy!! Had to call for maintenance on a sink and they came and fixed it very quickly no problems at all!!! ##### Justin T. Séjour de 2 nuits en janvier 2025 ### 6/10 – Acceptable #### Becky L. 23 déc. 2024 Points faibles : Propreté #### Christmas getaway Beautiful home, not knocking tha ##### Becky L. Séjour de 4 nuits en décembre 2024 ### 10/10 – Excellent #### Rebekah S., St Johns 3 déc. 2024 Points forts : Propreté #### Family vacation/honeymoon We had a great stay over Thanksgiving. There were 12 of us so we loved the abundance of space and bathrooms!! The beds are extremely comfortable. However the couches have seen better days. The cushions have zero support. The place was well equipped snd clean. There were a number of dead yellow jackets that we discovered when my son stepped on one and had a sting on the bottom of his foot. The video racing games were not working but someone showed up to fix them before we even notified anyone. the heat on the bottom floor was not working on the last night. We never got the temperature to adjust much the entire stay but it was not a big deal until the last night when the temps outaide dropped. We did not get in until late so there was no way to have it fixed before we left. I messaged the owner but did not hear back (again, it was late). Im sure they would have taken care of it quickly if we were not leaving the next morning. They were very responsive. I would for sure stay here again The view's are amazing! Just know its is a long ride up and down the mountain and a fair distance from everything. 30 min minimum.Just factor that into tour schedule. min)tim. one ##### Rebekah S. Séjour de 5 nuits en novembre 2024 ### 2/10 – Terrible #### Carrie S. 23 oct. 2024 #### Family reunion disaster Property manager knew water was not working three days prior to our arrival and NEVER communicated with us! My family drove 9 hours from Ohio and we drove 4…just to arrive between 4 and 5 to no water! Mind you this was a very special reunion vacation that had been planned for a year and we had 9 people in our cabin! We were told after many back and forth phone calls…in which we were all very patient and cordial…that they would give us a refund but we had to immediately vacate the cabin or “be charged additional money.” I had to repeatedly explain to her that the refund would take 5-10 days to post to my account so we could not afford another cabin. We had no choice but to stay there and “wait for the water to come back on” which never happened till late at night on our second to last night there. We were very clear we expected a very hefty refund…yet they still refuse to make it right to this day! No one bothered to bring water out to us so we spent tons of vacation money on water and basic survival items! Never got to enjoy the hot tub since we required that water to flush our toilets! Tons of yellow jackets inside and outside cabin…with no spray available or anything. Two members of our family were stung…more money spent on first aide as well as additional stress. Game and ping pong table broken…as was pull out bed on one side. Notified manager and have pictures! The only good thing was the gorgeous view. Where’s our refund?? basic survival items! We could ##### Carrie S. Séjour de 5 nuits en octobre 2024 ### 10/10 – Excellent #### Lori C. 19 sept. 2024 Points forts : Propreté #### Family getaway Absolutely a beautiful place to stay!!! Loved the open concept had a great time with the family. Did have an issue with the hot tub, called and it was IMMEDIATELY taken care of. The ONLY NEGATIVE: The pool table/ping pong table was broken and unable to be used. Other than that no complaints would definitely recommend!! ##### Lori C. Séjour de 5 nuits en septembre 2024 ### 10/10 – Excellent #### Kerry G. 2 sept. 2024 Points forts : Propreté #### Breathtaking Views!! My family and I had a 9 night stay here. The property was exactly as described. Plenty of room for 7 adults. The common area was perfect to be all together but not on top of each other. The beds were very comfortable. Very clean. We had an issue with the hot tub the first day. Communication was very good with the property owner. Someone was out the next day. Ceasar who they sent was awesome! He actually came 2 times on a Sunday to make sure everything was working as it should. The views from this cabin are so amazing. The road up to the cabin is windy and steep, but so worth it to see that view every morning! Not too far out from Gatlinburg or Pigeon Forge, but still secluded so we never felt like we bothering anyone. The cabin sits back by itself so there are no direct neighbors and the sky is full of stars because there are not houses around you.We will definitely be back again! ##### Kerry G. Séjour de 9 nuits en août 2024 ### 10/10 – Excellent #### Emily R. 31 juill. 2024 Points forts : Propreté #### So family friendly ##### Emily R. Séjour de 2 nuits en janvier 2024 ### 10/10 – Excellent #### Dominique I. 14 juill. 2024 Points forts : Propreté #### Our Review The cabin was wonderful and fit all our needs. As a group with 6 adults and 6 children the space was absolutely perfect! We will have recommended your location to many friends already! ##### Dominique I. Séjour de 4 nuits en juillet 2024 ### 8/10 – Bien #### Amanda M. 2 juill. 2024 #### Beautiful views of the smokies My husband and I took our family to Gatlinburg as their Christmas gift. The cabin was big enough and comfortable for all 13 of us. The view of the Smokey mountains was absolutely breathtaking . The drive up the mountain to the cabin was a little scary for me, but totally worth it. Upon our arrival the bunk room ceiling was leaking from the air conditioner, maintenance was there promptly to fix it. The main level air conditioner went out our first day there, due to ordering of parts we had no air the remainder of our stay. Beds were comfortable. The cabin could have been cleaned better from the last visitors. Overall we would stay here again. ##### Amanda M. Séjour de 4 nuits en juin 2024 ### 10/10 – Excellent #### Jennifer M. 30 juin 2024 Points forts : Propreté #### Suggestions for Improvement Overall loved the property. Things to improve on.. ants in the kitchen, water bug and moldy shower curtain in downstairs bath. Tried early on after booking to communicate with property manager but never got a response until reached out for a 3rd time a week or so before check in. There was a discrepancy in the online listing in regard to how far property was from Gatlinburg. Skillet in kitchen with non-stick coating is scratched and needs to be retired. ##### Jennifer M. Séjour de 3 nuits en juin 2024 ### 10/10 – Excellent #### AngieNate M. 25 juin 2024 Points forts : Propreté #### amazing Overall this rental was absolutely breathtaking!! The road leading up the cabin is not for the faint of heart that is for sure but once you get up to the cabin the view is incredable! We loved our stay! ##### AngieNate M. Séjour de 4 nuits en juin 2024 ### 10/10 – Excellent #### kayla b. 8 juin 2024 Points forts : Propreté #### Beautiful!! This was an amazing property! The views were wondeful! The cabin is spacious and was perfect for all of us in our group. Checkin and checkout were simple! Will definitely stay here again! ##### kayla b. Séjour de 4 nuits en juin 2024 ### 8/10 – Bien #### Tara C. 5 mai 2024 #### Absolute breathtaking views! This property is gorgeous and secluded giving you much needed privacy if you have a large/loud crowd like we did. The property also provides plenty of parking for vehicles (we had 4) and space to easily leave/park without disrupting the whole parking regimen. The large space allows for everyone to be in the same vicinity and still do their own activities! We did have some issues with one of the bedrooms not being properly cleaned (trash found around the room) and the air conditioning took a bit to cool the entire space due to the hot temperatures! Owners/management were easily accessible and checked in frequently. When we had the housekeeping issues and air they immediately offered to send maintenance and housekeeping over. Initially, when we booked this property, we believed we were going to be within walking distance to downtown Gatlinburg—however this was not the case. It is about a 20 minute drive and Pigeon Forge is 30-40 pending traffic. We realized this before leaving but it did not interfere with the time we had! The description currently is accurate and again, you cannot beat the views! ##### Tara C. Séjour de 3 nuits en mai 2024 ### 10/10 – Excellent #### Penny P. 26 avr. 2024 Points forts : Propreté #### Siblings Reunion Lovely cabin, clean and comfortable. NO complaints. Beautiful scenery from back deck, and plenty of good seating. Great kitchen! A little out of town, but perfect for group of older adults. ##### Penny P. Séjour de 2 nuits en avril 2024 ### 8/10 – Bien #### Norma R E. 28 mars 2024 Points forts : Propreté #### Potential for 5 stars The property and accommodation is excellent with “sensational views”. I loved the openness of the great room and the layout of the house. However, the kitchen needs more supplies such as potholders, extra linens, additional silverware, plates, wine glasses, etc. I was very disappointed in communication with property owners. The hot tub was not working and it took 3 phone calls and a text message and 2 days to get someone out to fix it. Even then, the jets were still not working properly so we didn’t get to enjoy that. We enjoyed the pool table, air hockey and ping pong table combination and had a very enjoyable stay. The cleaning crew was still working after our check in time so that was a little inconvenient. Overall, I loved the location and the facility and with a little more effort it could really be a wonderful 5 star getaway. ##### Norma R E. Séjour de 2 nuits en mars 2024 ### 10/10 – Excellent #### Valerie V. 15 mars 2024 Points forts : Propreté #### Perfect Getaway The location was great. Quiet and peaceful, yet easy to get to the touristy spots. The cabin was so spacious and the kids always had something to do with the entertainment provided by the property owner. ##### Valerie V. Séjour de 4 nuits en mars 2024 ### 10/10 – Excellent #### Cole 25 févr. 2024 #### Boys Mountain Retreat An absolutely perfect place to hang out, play games, and relax. The layout of the house makes it all too easy. It's located at the end of the road and kinda tucked away so you don't ever see passing cars or other people. Id definitely stay here again. ##### Cole Séjour de 3 nuits en février 2024 ### 10/10 – Excellent #### DASANI W. 19 déc. 2023 Points forts : Propreté #### Amazing view and many activities I loved the view. Check in process was easy. Host always answered my texts. Ten out of ten. ##### DASANI W. Séjour de 2 nuits en décembre 2023 ### 10/10 – Excellent #### Ashlee N. 11 déc. 2023 Points forts : Propreté #### Excellent family trip Had an amazing time and didn’t feel the need to go anywhere to eat! Had plenty of space for cooking and having large family meals. Everyone had plenty of space to hang out and the kids loved all the games! Already planning our next trip and will be staying here again! ##### Ashlee N. Séjour de 3 nuits en décembre 2023 ### 6/10 – Acceptable #### Brian C. 26 oct. 2023 Points forts : Propreté #### An honest review Booking process was smooth and simple. The text you received if you reply to them you get no response and if you bring up the number they don't know anything about it. There was a drip under the sink I placed a bowl there to protect it, there's large gaps in the hardwood floors, one arcade game has a messed up screen and the other we kept having to reset because it would just go to a window xo screen, hide a bed in couch was broke, there's small spots of mold on shower curtain liner in room downstairs with bathtub, the jets on the lay down part of the hot tub the jets don't work, fireplace didn't work or we couldn't figure out how to turn on. The number that was texting asking how are stay was going I replied to asking how to turn on never get a response. The view was breath taking and we have been to the Smokies a hundred times in last 20 years, We've stayed with Westgate, Blue Green, Wyndham, mt Laurel chalets, patriot, even have stayed at the microtel, never had an issue, communication with almost heaven is awful you look them up and they have multiple different numbers and different email addresses. Oh and there was a lot of dryer lint in between the dryer and washer. We actually left the place cleaner than what it was when we found it other than the shower curtain. Hope we get a valid response from this. ##### Brian C. 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