Erie County Courthouse Tours and Activities

Our hot tub was completely filthy. It visually looked clean until it was turned on. Once turned on so much dark brown stuff started coming out from all of the jets. We had to turn it off, drain it, TRY to clean it with a towel, all before we could run it again. The deck railing, deck flooring, and window casings were rotten and broken. Large chunks of wood were protruding from the deck floor which was very dangerous. The breakfast buffet food was not tasty and we were told we couldn’t take any food home. They charged us over $50 for 2 people. We were not given any coffee cups or offered any coffee. We were only supposed to pay $29.99 at the property but they charged my card $75. We didn’t do any damage to the room. If they are charging us for the towel I cleaned the hot tub with, well that’s on them! I don’t think it’s worth over $400 for the presidential room w/ hot tub. This hotel is run down and their prices don’t reflect the condition of their hotel.

The blind in our room was stuck but the manager did fix the problem right away. The hot water in the shower took a long time to get warm. The breakfast did not include eggs or bacon.The place is older not like the big motels that we as a family have stayed at in the past maybe we expected more because of that factor.