Traquair House Tours and Activities

Beautiful views, huge 2 bedroom apartment. Quiet location, close to public transport. Tired apartment,

Unfortunately, there was nobody to contact for immediate help (as is standard with a normal hotel). This became a big problem for us on the last two days of our stay when the plumbing in the shower failed and we could only get scalding hot water out of the shower. We hadn't encountered this problem in prior days and we didn't receive a response from the property manager (who had responded quickly to our earlier requests for more toilet paper) until we were already checked out of the room..."Good morning. can i send a handyman asap?" This message was sent to us on our train ride out of Edinburgh. We were on our way to London to see a show and have a nice meal in celebration of our anniversary...showerless! This happened during a heat wave, and there was also no AC in the apartment. UGH! For such a pricey rental, working showers ought to be available at a minimum. After repeated unanswered texts, I had also asked if there was a shower in a different unit that we could use, and never received a response to that text. The lack of response to a serious problem was very disappointing and it ruined the end of our trip. On the positive side, the location of these apartments is great...very close to many attractions. The apartment is also spacious, which is helpful for a longer stay. We watched a couple World Cup games in the evenings, and the living area with the large-screen TV was perfect for that.

Had an amazing time here with my wife and kids. It is a great location, very clean, and had multiple fans to stay cool and comfortable in every part of the flat. You can tell they put in a lot of effort to make the flat comfortable and livable. Check in was automated— quite easy and convenient. They had very affordable self-service luggage storage, more than adequate for all of our bags for a family of 6. We will stay here again the next time we are in town.