Novotel Cusco

Property class: 4

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Located close to Cusco Cathedral and San Blas Church, Novotel Cusco provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Yaku Wasi Bar-Restaurante, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Business services
  • Bar

Room options

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Showing 6 of 6 rooms

View all photos for Room, 2 Twin Beds (Colonial)

A hotel room with two beds, a desk, a chair, a lamp, a painting on the wall, and a window with curtains.

Room, 2 Twin Beds (Colonial)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed (Colonial)

A hotel room with a large bed, two bedside lamps, a wooden floor, a colorful abstract painting on the wall, and a wardrobe with a mirror.

Room, 1 Double Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Duplex, 1 Queen Bed (Colonial)

Room

Family Duplex, 1 Queen Bed (Colonial)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed

A hotel room with a bed, a desk, a chair, a window with curtains, a wall decoration, and a lamp.

Standard Room, 1 Double Bed

8.6 out of 10
Excellent
(20 reviews)
  • City view
  • 176 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a wooden headboard, a nightstand with a phone, and a decorative wall piece.

Standard Room, 2 Twin Beds

9.2 out of 10
Wonderful
(25 reviews)
  • City view
  • 178 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Habitación Colonial Matrimonial

A hotel room with a large bed, two bedside lamps, a wooden floor, a colorful abstract painting on the wall, and a wardrobe with a mirror.

Habitación Colonial Matrimonial

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 229 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

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About the area

Located in Cusco Historic Center, a neighborhood in Cusco, Novotel Cusco is near the airport and near a train station. Cusco Cathedral and Plaza de Armas are notable landmarks, and travelers looking to shop may want to visit San Pedro Market and Real Plaza Cusco. San Blas Church and Coricancha are two other places to visit that come recommended. Visit our Cusco travel guide
Map
San Augustin 239 Esquina, Cusco, Cusco, 0

What's nearby

  • A historic fountain with a statue, a reflective pool, and a cathedral in the background.
    Plaza de Armas
    3 min walk - 0.3 km
  • A historic church with two towers, a plaza with people, and mountains in the background.
    Cusco Cathedral
    3 min walk - 0.3 km
  • A historic site with a large stone wall, a grassy field with headstones, and a prominent church in the background.
    Coricancha
    3 min walk - 0.3 km
  • A cityscape with a prominent cathedral and mountains in the background.
    San Blas Church
    3 min walk - 0.3 km
  • A market entrance with a sign reading "Bienvenidos a tu Mercado San Pedro".
    San Pedro Market
    12 min walk - 1.0 km

Getting around

  • Cusco Wanchaq Station
    14 min walk
  • Alejandro Velasco Astete Intl. Airport (CUZ)
    15 min drive

Restaurants

  • picarones ruinas
    2 min walk
  • Kion
    2 min walk
  • Cicciolina
    2 min walk
  • Nuna Raymi
    2 min walk
  • La Fabrica Sportsbar
    1 min walk

About this property

Novotel Cusco

  • Upscale historic hotel near Cusco Cathedral
  • Located close to San Blas Church and Plaza de Armas, Novotel Cusco provides a terrace, a coffee shop/cafe, and a garden. The on-site restaurant, Yaku Wasi Bar-Restaurante, offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Additional perks include:
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
    • Luggage storage, a vegetable garden, and concierge services
    • A front-desk safe, a banquet hall, and a 24-hour front desk
    • Guest reviews speak highly of the breakfast, helpful staff, and first-rate property condition
  • Room features
  • All 99 rooms have amenities such as free WiFi, safes, and minibars. Guest reviews highly rate the clean rooms at the property.
  • More amenities include:
    • Bathrooms with shower/tub combinations and hair dryers
    • LCD TVs with cable channels
    • Wardrobes/closets, recycling, and heating

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Frequently asked questions

Is Novotel Cusco pet-friendly?

Yes, Novotel Cusco allows dogs (limit 1 total) with a maximum weight of up to 26 lbs per pet. There's a fee of PEN 50 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Novotel Cusco?

As of Nov 8, 2026, prices found for a 1-night stay for 2 adults at Novotel Cusco on Dec 1, 2026 start from CA $138, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Novotel Cusco doesn't offer parking.

What time is check-in at Novotel Cusco?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Novotel Cusco?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Novotel Cusco provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PEN 50 per vehicle applies.

Where is Novotel Cusco located?

Located in Cusco Historic Center, this historic hotel is within a 5-minute walk of Cusco Cathedral, Plaza de Armas, and San Blas Church. Coricancha and San Pedro Church are also within 15 minutes. Cusco Wanchaq Station is 14 minutes by foot and San Pedro Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Novotel Cusco Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 753 out of 1002 reviews
Rating 8 - Good. 170 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close but not on the main square. Important so there is not too much noise at night. The breakfast is fantastic. No air conditioning so make sure to ask for a fan if you are hot. The biggest downside for me is they pump perfume into the hotel.
Stayed 3 nights in Nov 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy check in, friendly staff, beautiful court yard with hot mint tea always there to comfort you when you come back from your tour. very relaxing atmosphere!
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel overall. All staff was kind, friendly and very helpful. All facilities from room, bathroom and the whole hotel was beautiful, clean and above my expectations.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff were amazing!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, the food amazing, make sure you meet panchita, she is the most beautiful llama, we want to go back
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location clean quiet
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room and friendly staff. Great location.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
The lobby is very nice. The room doesn’t have many products to use: yes there is soap, shampoo and conditioner but that’s it, no shower gel, no body lotion. Breakfast gad a nice variety. Very central position
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, wonderful property
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a good location, staff very kind and helpful.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strict on check in time which is 3pm so had to wait Other than that hotel is in a good location and is good
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved every aspect of our stay at Novotel Cusco. The location is unbeatable. The hotel is within easy walking distance of everything in Cusco's historic center, making it incredibly convenient to explore the city. There are also several excellent restaurants just 1–2 minutes away. The breakfast was outstanding. I always look for hotels with an excellent breakfast. The room was, comfortable, and well maintained, and the staff was friendly, welcoming, and always willing to help. I would absolutely stay here again without hesitation.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lobby, friendly staff, nice and clean rooms. My only complaints are that the hotel is a bit chilly and the restaurant was slow, although the food was good. Overall, a great hotel for the area. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED my stay at Novotel Cusco. Namely due to the excellent, welcoming, and friendly staff. I was there as a solo female traveler and felt safe a walking back to Novotel and felt welcomed home. It’s also a very convenient location to the regular tourist beat. Easy to walk to most places you’d want to go within 10 minutes. I had no problem being picked up or dropped off by any tour agency. Lastly, the food is really good that Yaku Burger bangs.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great hotel great staff great location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to main city attractions, clean amenities, staff very friendly, great breakfast. Airports shuttle/taxi available on request
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Service was top notch. So much staff willing to help. Restaurant and bar inside. Perfect location. Walkable to the main highlights. Restaurants and shops 1 min walk away. Definitely recommend
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and very accommodating.
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Highly recommend this charming hotel tucked away near the historic district.
Stayed 6 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovely hotel located close to all the tourist sites
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s near everything, the staff is super friendly and the restaurant options are amazing
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel totally recommend
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Very close to areas of interest...well appointed rooms
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Perfect location Staff is very helpful and attentive
Stayed 1 night in Mar 2025