Collierville Vacation Packages

Drake at the front desk was GREAT ! The property was being renovated , tv was cracked room smelled and hallway smelled like it’s already been smoked in .. roach in the bathroom. Stains on floors

The staff was very friendly and professional. The room was clean and nicely decorated. The location of the hotel was great!

First of all someone agreed to letting a college football team stay past their checkout time therefore making it impossible to allow me to check in at 4pm ( the usual check-in time ) I was there for a concert with my sister and niece. We had to get ready for the concert in the public bathrooms in the lobby and finally got to check into our room around 6:30 pm. The morning I went to take a shower and the water pressure was amazing but there was no body wash or shampoo in the containers. At checkout no body never acknowledged the fact that we were 2 1/2 hours late checking into our room because of poor management. We were never offered any forgiveness complimentary anything. This was not the better experience of my hotel stays. I will say this on a positive note ( the bed is very comfortable )

Super clean. Staff was awesome from chech in to check out.

Very nice hotel. Limited activities other than shopping and eating.