Chloride Vacation Packages

Great pool area. Room was better than expected very comfortable. There are some good spots to eat within the hotel And there are good shows on site. Probly best to book a show ahead of time

The property is nice clean and close to strip and other shopping ateas.

I was looking forward to my stay at Virgin Hotels Las Vegas. Unfortunately, before my trip, I experienced the unexpected loss of a grandparent, making it impossible for me to travel as planned. I reached out to the hotel in hopes that they would consider allowing me to modify or cancel my reservation due to these unforeseen circumstances. While I understand that businesses have policies, I was disappointed that there was no flexibility or consideration given the situation. During times of loss, a small act of compassion can make a significant difference. As a healthcare manager, I understand the importance of policies and procedures. However, I also know that exceptional customer service requires balancing those policies with empathy and understanding. In healthcare, we recognize that every situation is unique, and treating people with compassion often leaves a lasting impression. I had hoped for that same level of understanding from Virgin Hotels, but unfortunately, that was not my experience. This review is not intended to criticize the existence of policies but to encourage a more compassionate approach when guests face genuine family emergencies. Compassion and flexibility go a long way in building trust and loyalty. Sadly, this experience has left me disappointed, and I will carefully consider other accommodations for future visits to Las Vegas.

Yes there was everything we needed right there to cook with, we didn’t make it to the pool but next time!!