Title: Crowne Plaza Chester by IHG - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Chester by IHG Hotel with a full-service spa, 4-minute walk to Chester Cathedral ## Photo gallery for Crowne Plaza Chester by IHG ![Breakfast, lunch, dinner served; British cuisine - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/w5472h3645x0y0-89a233e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/e808830f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9404be1b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/851172cf.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe - Crowne Plaza Chester by IHG (Chester)](https://images.trvl-media.com/lodging/1000000/10000/1000/986/b2196ab7.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Chester Cathedral and Chester Racecourse, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar, and a health club. Indulge in a body treatment, a facial, and a manicure/pedicure at the onsite spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner, and kids' meals. Free in-room WiFi is available to all guests, along with a business center and a steam room. ## Reviews 8.8 Excellent ## Popular amenities ## Room options ### Check availability for these dates Tonight [Dec. 8 - Dec. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-08&endDate=2025-12-09&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 9 - Dec. 10](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-09&endDate=2025-12-10&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=986&PinnedHotelID=986&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 12 of 12 rooms ### View all photos for Premium Room, 1 King Bed, Accessible, Club Lounge Access (Super King) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/71874932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible, Club Lounge Access (Super King) 8.8 Excellent 15 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cribs/infant beds Flat-screen TV Premium bedding - 240 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed (Super King) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/22f976f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (Super King) 8.2 Very good 25 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains - 230 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Standard Room ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9dd9da68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 8.6 Excellent 14 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 2 - 1 Twin Bed ### View all photos for Premium Room ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/71874932.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room 9.0 Wonderful 6 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Separate bedroom - 1 bedroom - Sleeps 2 - 1 Twin Bed ### View all photos for Standard Room, 1 Queen Bed ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/4070f9f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 8.4 Very good 31 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains - 220 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 2 Twin Beds ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/9dd9da68.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Twin Beds 8.4 Very good 25 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains - 230 sq ft - Sleeps 2 - 2 Twin Beds ### View all photos for Premium Room, 1 Queen Bed ![Premium Room, 1 Queen Bed](https://images.trvl-media.com/lodging/1000000/10000/1000/986/3f12cf51.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed 9.0 Wonderful 8 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains - 240 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Suite, 1 Bedroom (Super King) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/6597d450.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Super King) 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cribs/infant beds Flat-screen TV Sofa bed - 420 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Premium Room, 1 Queen Bed, Accessible, Club Lounge Access ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/b7fa9185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 Queen Bed, Accessible, Club Lounge Access 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Club Lounge Free cribs/infant beds Flat-screen TV Premium bedding - 240 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Premium Room, 1 King Bed (Super King) ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/d1de607d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed (Super King) ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Premium bedding Blackout drapes/curtains - 240 sq ft - Sleeps 2 - 1 King Bed ### View all photos for Premium Room, Multiple Beds ![Premium Room, Multiple Beds](https://images.trvl-media.com/lodging/1000000/10000/1000/986/4abda851.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Multiple Beds ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Sofa bed Premium bedding - 315 sq ft - Sleeps 4 - 1 Queen Bed and 2 Double Sofa Beds ### View all photos for Standard Room, 1 Queen Bed with Sofa bed ![Egyptian cotton sheets, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/1000000/10000/1000/986/6e740179.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed with Sofa bed 8.0 Very good 22 reviews ### Highlights Soundproofed Air conditioning Heating Connecting rooms available Free cribs/infant beds Flat-screen TV Sofa bed Premium bedding - 230 sq ft - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-Crowne-Plaza-Chester.h986.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChester-Hotels-Crowne-Plaza-Chester.h986.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.19109%2C-2.89506&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=BexQyvBlpmyphZaYBa6grW_51SU=) Trinity Street, Chester, England, CH1 2BD #### What's nearby - Chester Town Hall \- 3 min walk \- 0.3 km - Chester Racecourse \- 4 min walk \- 0.4 km - Chester City Walls \- 4 min walk \- 0.4 km - Chester Cathedral \- 4 min walk \- 0.4 km - Roman Amphitheatre \- 9 min walk \- 0.8 km #### Getting around - Chester Station - 17 min walk - Manchester Airport (MAN) - 44 min drive #### Restaurants - ‪Sandwich'd - ‬1 min walk - ‪Beer Heroes - ‬3 min walk - ‪The Coach House - ‬2 min walk - ‪The Watergates Bar - ‬4 min walk - ‪Prohibition - ‬2 min walk ## About this property ### Crowne Plaza Chester by IHG Upscale hotel near Chester Cathedral Located close to Chester Racecourse and Grosvenor Museum, Crowne Plaza Chester by IHG provides dry cleaning/laundry services, a bar, and a health club. Indulge in a body treatment, a facial, and a manicure/pedicure at the onsite spa. The on-site British cuisine restaurant, Stables Bar & Grill, offers breakfast, lunch, dinner, and kids' meals. In addition to a business center and a steam room, guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool along with sun loungers - English breakfast (surcharge), self parking (surcharge), and express check-out - Smoke-free premises, massage treatment rooms, and a computer station - A TV in the lobby, coffee/tea in the lobby, and a ballroom - Guest reviews say great things about the breakfast, central location, and helpful staff Room features All 160 rooms include comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces. Guest reviews highly rate the clean, comfortable rooms at the property. Extra conveniences in all rooms include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and deep soaking tubs - 32-inch flat-screen TVs with digital channels - Free infant beds, free tea bags/instant coffee, and electric kettles ### Awards and affiliations Eco-Certified Property This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Breakfast, lunch and dinner served](https://images.trvl-media.com/lodging/37000000/36100000/36093400/36093343/1c799560.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Chester by IHG Chester - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.6 Exceptional 1,005 reviews CA $129 CA $155 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=36093343&PinnedHotelID=36093343&HadPinnedHotel=true®ionId=-1&adults=2) ![Bar (on property)](https://images.trvl-media.com/lodging/71000000/70400000/70394400/70394349/79b4f706.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Leonardo Hotel Chester Chester - 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Free WiFi - Breakfast available - Business services - Bar 7.4 Good 1,002 reviews CA $98 CA $118 total includes taxes & fees Jan 4 - Jan 5, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-04&endDate=2026-01-05&selected=9658&PinnedHotelID=9658&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/1000000/10000/3900/3891/4c53cbf6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Chester - South by IHG Chester - Pool - Pet-friendly - Parking included - Restaurant 8.0 Very good 1,001 reviews CA $80 CA $96 total includes taxes & fees Jan 2 - Jan 3, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-03&selected=3891&PinnedHotelID=3891&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Self parking on site (GBP 17 per day) - Limited onsite parking - Wheelchair-accessible parking available ### Food and drink - Weekend English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 16.95 for adults and GBP 9.95 for children - A bar/lounge - A restaurant - Coffee and tea in common areas - Couples/private dining ### Restaurants on site - Stables Bar & Grill ### Things to do - Bicycle storage - Full-service spa - Health club - Hot tub - Indoor pool - Sauna - Steam room - TV in common areas ### Family friendly - In-room crib - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk - Water dispenser ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Turndown service - Wedding services ### Business services - 11 meeting rooms - Business center - Computer station - Conference center (10,269 square feet of space) ### Outdoors - Pool loungers ### Full-service spa - 3 treatment rooms - Deep-tissue massages - Facials - Manicures/pedicures - Spa open daily ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Elevator - Handrails in stairways - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-width doorways ### More - 1 building - 100% renewable energy - 7 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Ballroom - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Built in 1989 - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Eco-friendly cleaning products used - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Traditional architecture - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Egyptian cotton sheets - Free crib ### Bathroom - Deep soaking bathtub - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 32-inch flat-screen TV with digital channels ### Food and drink - 24-hour room service - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning (climate-controlled) - Cleaning products are eco-friendly - Connecting rooms available - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Free daily newspapers - Heating - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Recycling - Soundproofed rooms - Water-efficient showers ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests parking at this property must register their car details with reception. Failure to comply with the parking terms and conditions will result in a fine. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The property will be renovating from December 15 2025 to December 18 2025 (completion date subject to change). The following areas are affected: - Fitness facilities - Sauna - Spa - Hot tub - Swimming pool During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Fee for English breakfast: approximately GBP 16.95 for adults and GBP 9.95 for children - Self parking fee: GBP 17 per day - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve high chair This property accepts credit cards and debit cards; cash is not accepted This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless transactions are available This property uses wind and solar energy, plus a grey water recycling system and eco-friendly cleaning products Noise-free guestrooms cannot be guaranteed Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 7:30 AM to 8:00 PM Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation Parking height restrictions apply Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### Property is also known as Chester Crowne Plaza Crowne Plaza Chester Crowne Plaza Hotel Chester Crowne Plaza Chester Hotel Chester Crowne Plaza Chester Hotel Crowne Plaza Chester Crowne Plaza Chester by IHG Hotel Crowne Plaza Chester an IHG Hotel Crowne Plaza Chester by IHG Chester Crowne Plaza Chester by IHG Hotel Chester ## Frequently asked questions ### Does Crowne Plaza Chester by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Chester by IHG? ### Is Crowne Plaza Chester by IHG pet-friendly? ### How much is parking? ### What time is check-in at Crowne Plaza Chester by IHG? ### What time is check-out at Crowne Plaza Chester by IHG? ### Where is Crowne Plaza Chester by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Chester by IHG Reviews ## Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 565 8 - Good 306 6 - Okay 72 4 - Poor 37 2 - Terrible 21 ### 9.0/10 Cleanliness ### 9.2/10 Staff & service ### 8.8/10 Amenities ### 8.4/10 Property conditions & facilities ### 8.4/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Carolyn Dec 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Reception staff were excellent, the room was spotless, spacious and warm with good size comfortable beds. We will definitely stay there again. ##### Carolyn Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Liam Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean room, helpful staff and lovely city ##### Liam Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### William Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Spotless and staff wer very helpful and professional ##### William Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Simon Sep 22, 2025 Liked: Staff & service, amenities, property conditions & facilities Perfect place to stay for night in chester ##### Simon Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Emily Oct 7, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very friendly staff ##### Emily Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Lynn Sep 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel - very convenient for shops and restaurants etc . Our room was very spacious and clean and the breakfast was excellent. ##### Lynn Stayed 1 night in Sep 2025 ### 8/10 Good #### Michael Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Lovely hotel lovely staff ##### Michael Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Cameron Nov 19, 2025 Good ##### Cameron Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Victoria Aug 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely hotel and friendly staff ##### Victoria Stayed 4 nights in Jul 2025 ### 10/10 Excellent #### Susan Jul 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent friendly staff throughout the hotel. ##### Susan Stayed 2 nights in Jul 2025 ### 8/10 Good #### Mrs Emily Oct 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room nice but bathroom could be updated.Very comfortable bed. Excellent breakfast. ##### Mrs Emily Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Angela Aug 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were attentive, friendly and extremely acommadating ##### Angela Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Maxime Sep 9, 2025 Every staff member was so helpful and courteous. The room was lovely. ##### Maxime Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Francene Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice room, nice pool, shame spa pool was closed on our visit. Great location for city centre and shopping, lovely staff. Have booked again in Dec for the Christmas Market and shopping. ##### Francene Stayed 1 night in Aug 2025 ### 8/10 Good #### Rory Oct 13, 2025 Liked: Cleanliness, staff & service Parking was confusing and not really clear, Club lounge was not what I expected and in all not like other Plaza's i have stayed at. Good note was that evening Bar staff were beyond excellent service and saved the stay. ##### Rory Stayed 2 nights in Oct 2025 ### 4/10 Poor #### Charles Sep 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very well located with convenient car parking. Spacious, clean, quiet and comfortable room. Only downside was a long check in ##### Charles Stayed 2 nights in Aug 2025 ### 8/10 Good #### Ian Nov 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities Would have given 5 stars but were not given access to club room despite being included until enquired on second day. Complimentary drink didn’t quite make up for that. On gaining access to the club room it was unfortunately rather disappointing. Notwithstanding staff were on the whole very helpful and accommodating. Excellent food and service. Would definitely stay again due to convenient location but would not bother with premium club room. ##### Ian Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Bill Jul 4, 2025 Liked: Cleanliness, amenities, property conditions & facilities Excellent staff, excellent property and excellent location. A holiday maker’s dream. ##### Bill Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Ethel Jul 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities stayed at the crown plaza once before this time was no different lovely staff food great very comfortable hotel i can reccomend your hotel ##### Ethel Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Dorothy A Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities No problems for the couple of nights I stayed. Really relaxing, enjoyable, comfortable and welcoming a stay. ##### Dorothy A Stayed 2 nights in Aug 2025 ### 8/10 Good #### Steve Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Room was clean and tidy. Needed to get a portable heater as the central heating wasn't to come on until 6pm. Car park is small and compact. 5 minute walk into Chester centre with plenty of shops, bars and restaurants. ##### Steve Stayed 1 night in Oct 2025 ### 8/10 Good #### Jonathan Aug 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location to explore chester. Parking available nice club rooms. Meg on reception is incredibly helpful and friendly ##### Jonathan Stayed 1 night in Aug 2025 ### 10/10 Excellent #### LISA Aug 28, 2025 #### Lovely stay Lovely hotel. Clean and comfortable. Friendly helpful staff. 2 munute walk from chester market and shops. 8 min drive /taxi to chester zoo. We would definitely stay again 😄 ##### LISA Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Susan Jun 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice welcome from Reception staff. Food and service were excellent. Very enjoyable few days’ stay. ##### Susan Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Andrew Jun 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It's just very consistently a comfortable and clean hotel to stay in when away on business. ##### Andrew Stayed 2 nights in Jun 2025 ## Expedia's Latest Trends ### Hotels > [Holiday Inn Express Hamilton by IHG](https://www.expedia.ca/Hamilton-Hotels-Holiday-Inn-Express-Hamilton.h1889137.Hotel-Information) > > [Luxury Beach House Rental with Hot Tub, 30 meters to Beach](https://www.expedia.ca/Looe-Hotels-Luxury-Beach-House-Rental-With-Hot-Tub.h27313935.Hotel-Information) > > [Bonkle House](https://www.expedia.ca/Wishaw-Hotels-Bonkle-House.h15996183.Hotel-Information) > > [Unique Luxury Escapes](https://www.expedia.ca/Diss-Hotels-Unique-Luxury-Escapes.h29745570.Hotel-Information) > > [Windermere Manor Hotel](https://www.expedia.ca/Windermere-Hotels-Windermere-Manor-Hotel.h22280374.Hotel-Information) > > [Travelodge Gatwick Airport Central](https://www.expedia.ca/Gatwick-Hotels-Travelodge-Gatwick-Airport-Central.h10160516.Hotel-Information) > > [Delta Hotels by Marriott Peterborough](https://www.expedia.ca/Peterborough-Hotels-Peterborough-Marriott-Hotel.h691233.Hotel-Information) > > [Bloc Hotel London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Bloc-Hotel-London-Gatwick-Airport.h6594190.Hotel-Information) > > [Park Inn by Radisson Peterborough](https://www.expedia.ca/Peterborough-Hotels-Park-Inn-By-Radisson-Peterborough.h2254377.Hotel-Information) > > [The Pearl Hotel](https://www.expedia.ca/Peterborough-Hotels-The-Pearl-Hotel.h6335144.Hotel-Information) > > [The Manor House](https://www.expedia.ca/Scarborough-Hotels-The-Manor-House.h44509462.Hotel-Information) > > [Hampton by Hilton Hamilton Park](https://www.expedia.ca/Hamilton-Hotels-Hampton-By-Hilton-Hamilton-Park.h33810078.Hotel-Information) > > [Holiday Inn Express Peterborough by IHG](https://www.expedia.ca/Peterborough-Hotels-Holiday-Inn-Express-Peterborough.h281577.Hotel-Information) > > [Days Inn by Wyndham Peterborough](https://www.expedia.ca/Peterborough-Hotels-Days-Inn-By-Wyndham-Peterborough.h2928593.Hotel-Information) > > [No Man's Fort](https://www.expedia.ca/Portsmouth-Hotels-No-Mans-Fort.h11536410.Hotel-Information) > > [Mercure Northampton](https://www.expedia.ca/Northampton-Hotels-Park-Inn-By-Radisson-Northampton-Town-Centre.h12543.Hotel-Information) > > [Novotel Milton Keynes](https://www.expedia.ca/Milton-Keynes-Hotels-Novotel-Milton-Keynes.h892420.Hotel-Information) > > [Camelot Castle Hotel](https://www.expedia.ca/Tintagel-Hotels-Camelot-Castle-Hotel.h8083111.Hotel-Information) > > [Pennyhill Park Hotel And Spa](https://www.expedia.ca/Bagshot-Hotels-Pennyhill-Park-Hotel-And-Spa.h517256.Hotel-Information) > > [Radisson BLU Hotel Durham](https://www.expedia.ca/Durham-Hotels-Radisson-BLU-Hotel-Durham.h2226171.Hotel-Information) > > [Hampton by Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hampton-By-Hilton-London-Gatwick-Airport.h7234788.Hotel-Information) > > [Heated indoor pool & spa, countryside holiday cottage near the beach & park](https://www.expedia.ca/Hastings-Hotels-Heated-Indoor-Pool-Spa.h18971402.Hotel-Information) > > [Hilton London Gatwick Airport](https://www.expedia.ca/Gatwick-Hotels-Hilton-London-Gatwick-Airport.h20753.Hotel-Information) > > [Lumley Castle Hotel](https://www.expedia.ca/Chester-Le-Street-Hotels-Lumley-Castle-Hotel.h175571.Hotel-Information) > > [Sandman Signature London Gatwick Hotel](https://www.expedia.ca/Crawley-Hotels-Sandman-Signature-London-Gatwick-Hotel.h6579.Hotel-Information) > > [The Harlow Hotel By AccorHotels](https://www.expedia.ca/Harlow-Hotels-The-Harlow-Hotel-By-AccorHotels.h950.Hotel-Information) > > [Pinewood Lodge](https://www.expedia.ca/Ibstock-Hotels-Pinewood-Lodge.h17183221.Hotel-Information) > > [The Crown hotel](https://www.expedia.ca/Woodbridge-Hotels-The-Crown-Hotel.h520172.Hotel-Information)