Black Castle Tours and Activities

Helpful, friendly staff. Superb breakfast. Clean and well maintained rooms. Bus stop right outside. Would definitely recommend!

The hotel is in an excellent area near the 2 castles. Hotel was clean and comfortable. Only reason a few 4 star comments is our door to the patio off our room was broken and would fall inward, when we closed it and locked it, it would stay closed just wasn't able to walk outside. The food was good at the restaurants just wish they would have been open past 8:30pm. Also wish the pool area would be open past 8:00 pm. Other than that the hotel was great.

Quaint German Hotel. Great restaurant. We had a fantastic dinner the night of check-in. Unfortunately, we did not stay as we encountered what looked like cockroaches in our room and when we approached the front desk were told "they are not cockroaches" "they are wood bugs from the garden". In this day and age with the internet giving identification capabilities instantly I read "cockroach" and was on the way out. The girl at the front desk then gave me a room in the front of the Hotel w/o a "Garden Room" window. This room had been smoked in and with my asthmatic condition I could not stay especially when I found the same bugs under my nightstand. Come to find out (when I got back stateside) these are Ectobius vittiventris. the Amber Wood Cockroach, Amber Forest Cockroach, or Garden Cockroach. Which are not a storage pest, and completely harmless to humans as they feed only on decomposing plant. Without window screens and no A/C they will be there. I went back the next morning (after finding a great clean bugless hotel at midnight a short drive away) asking for a refund and was summarily dismissed and denied. I did not stay in the Hotel nor eat the "great breakfast" I paid for. Had the management (very combatant) not been insistent the bugs were not cockroaches; and better informed me, I would have stayed and not lost close to a thousand dollars!