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Hotel Esmeralda

3.0 star property
Savor local flavors at the hotel restaurant, hunt for artisan treasures nearby, and enjoy free parking and 24/7 front desk service.

Choose dates to view prices

Hotel Esmeralda welcomes guests near the Church of San Francisco with comforts like continental breakfast and conference facilities. Stay connected with in-room WiFi and explore the nearby Lillo Handicraft and Market Fair after a meal at the on-site restaurant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
  • Business services
  • Laundry
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hotel Esmeralda pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Esmeralda?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hotel Esmeralda on May 22, 2026 start from CA $99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Esmeralda?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hotel Esmeralda?

Check-out is at noon.

Where is Hotel Esmeralda located?

Situated in Castro, this hotel is within a 10-minute walk of Church of San Francisco, Costanera Castro, and Plaza de Armas. Lillo Handicraft and Market Fair and Yumbel Peasant Fair are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

8.0

Amenities

9.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 5 out of 11 reviews
Rating 8 - Good. 5 out of 11 reviews
Rating 6 - Okay. 1 out of 11 reviews
Rating 4 - Poor. 0 out of 11 reviews
Rating 2 - Terrible. 0 out of 11 reviews

Reviews

Verified

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities
Clean and comfortable.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Kaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Tasty breakfast they’ll bring it to your room. Definitely recommended and definitely ill be coming back
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location in Castro, Chiloe

A bit aged hotel, the furniture a bit overused, but the bed were extremely confortable. The window was direct to a wall, with no views. The bethroom was ok, with with shower. The good points were its location, very conveniently located near restaurants, supermarkets, pharmacy, bank, and most of tourist attractions located downtown. And the best was they do provide parking underground.
Stayed 4 nights in Dec 2024
Verified

8/10 Good

David

Liked: Cleanliness, staff & service
Clean room, parking
Stayed 1 night in Nov 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Free parking on ground level a big plus. Staff very friendly. Breakfast was predictable but satisfactory; there is no buffet, only fixed menu per person. Location is super convenient for walking through the town. Hotel is quite old, but somewhat updated. Our room was very spacious.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness
Staff
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Darlene

Liked: Cleanliness, staff & service
Our room was directly beneath a pool (billiard) game room, and all night I was kept awake by the sound of balls hitting the floor. Otherwise, things were adequate.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Cristian

Stayed 1 night in Feb 2026
Verified

8/10 Good

Jorge

Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Oddvar

Stayed 1 night in Jun 2025