Title: Santa Cruz Cartagena - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Santa Cruz Cartagena Guesthouse with free breakfast, 4-minute walk to Clock Tower ![Balcony](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/64c9c7b4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/c1470b86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/de6bec06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Balcony](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/d2ac61e1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/17ff638c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Santa Cruz Cartagena offers an upscale retreat in the heart of Bocagrande Beach. Begin your day with a delicious English breakfast, unwind on the sun-kissed terrace, and stay connected with free WiFi. Guests can also enjoy barbecue grills, tour assistance from multilingual staff, express check-in and out services for convenience. 7.0 Good ## Popular amenities - Bar - Parking included - Breakfast included - Room service - 24/7 front desk - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=3334795&PinnedHotelID=3334795&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=3334795&PinnedHotelID=3334795&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=3334795&PinnedHotelID=3334795&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=3334795&PinnedHotelID=3334795&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3334795&PinnedHotelID=3334795&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=3334795&PinnedHotelID=3334795&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3334795&PinnedHotelID=3334795&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=3334795&PinnedHotelID=3334795&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![In-room safe, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/2e67dc1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Free cribs/infant beds TV Private bathroom Cable channels In-room massage Daily housekeeping In-room safe - 237 sq ft - Sleeps 2 - 1 Twin Bed ![In-room safe, iron/ironing board, free cribs/infant beds, free WiFi](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/2e67dc1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room ### Highlights Free cribs/infant beds TV Private bathroom Cable channels In-room massage Daily housekeeping In-room safe - 291 sq ft - Sleeps 2 - 1 Double Bed ![Triple Room](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/f9816c35.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room ### Highlights Free cribs/infant beds TV Private bathroom Cable channels In-room massage Daily housekeeping In-room safe - 388 sq ft - Sleeps 3 - 2 Twin Beds ![Quadruple Room](https://images.trvl-media.com/lodging/4000000/3340000/3334800/3334795/a1b940bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room ### Highlights Balcony Free cribs/infant beds TV Private bathroom Cable channels In-room massage Daily housekeeping In-room safe - 474 sq ft - Sleeps 6 - 3 Twin Beds ## You may also like Ad ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4200000/4192700/4192674/30f56c65.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Casa Canabal by Faranda Boutique Cartagena Walled City - Pool - Breakfast included - Free WiFi - Restaurant 9.2 Wonderful 476 reviews CA $231 CA $231 total Dec 8 - Dec 9 [](https://www.expedia.ca/Cartagena-Hotels-Casa-Canabal-Hotel-Boutique.h4192674.Hotel-Information?chkin=2025-12-8&chkout=2025-12-9&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=8e659495-d92d-449e-bd2a-8789ff1c53be&top_cur=CAD) Ad ![Rooftop terrace](https://images.trvl-media.com/lodging/100000000/99530000/99525500/99525485/a5c350fe.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cinco Quintas Hotel Boutique Cartagena Walled City - Pool - Breakfast included - Free WiFi - Air conditioning 9.4 Exceptional 219 reviews CA $355 CA $355 total Nov 8 - Nov 9 [](https://www.expedia.ca/Cartagena-Hotels-Cinco-Quintas-Hotel-Boutique-By-SOHO.h99525485.Hotel-Information?chkin=2025-11-8&chkout=2025-11-9&rm1=a2®ionId=926&destination=Cartagena (and vicinity)&destType=MARKET&latLong=10.423437,-75.54946&searchId=8e659495-d92d-449e-bd2a-8789ff1c53be&top_cur=CAD) Ad ![Suite, 1 Bedroom](https://images.trvl-media.com/lodging/18000000/17130000/17128400/17128363/f0efeb98.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Nacar Hotel Cartagena, Curio Collection by Hilton Cartagena Walled City - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Santa-Cruz-Cartagena.h3334795.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCartagena-Hotels-Santa-Cruz-Cartagena.h3334795.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C10.42535%2C-75.54822&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Ppl3inyaMr5bEtln_E-YMIAArOQ=) Centro Historico Calle De La Moneda 7-54, Cartagena, Bolivar, 13001 #### What's nearby - Clock Tower - 3 min walk - 0.3 km - Walls of Cartagena - 5 min walk - 0.4 km - Cartagena de Indias Convention Center - 6 min walk - 0.6 km - Bolivar Square - 6 min walk - 0.6 km - Bocagrande Beach - 3 min drive - 2.1 km #### Getting around - Rafael Nunez Intl. Airport (CTG) - 17 min drive #### Restaurants - ‪Pezetarian - ‬1 min walk - ‪Restaurante Candé - ‬2 min walk - ‪Amaretto - ‬2 min walk - ‪La Esquina del pan de Bono - ‬2 min walk - ‪Los Tacos Del Gordo - ‬1 min walk ## About this property ### Santa Cruz Cartagena Upscale guesthouse near Clock Tower Cartagena de Indias Convention Center is located near Santa Cruz Cartagena, which provides free English breakfast, an airport shuttle, and a free manager's reception. In addition to a terrace and a coffee shop/cafe, guests can connect to free in-room WiFi. You'll also find perks like: - Free self parking - Airport drop-off service (surcharge), express check-out, and express check-in - Concierge services, tour/ticket assistance, and barbecue grills Room features All guestrooms at Santa Cruz Cartagena have comforts such as free WiFi and safes. Other conveniences in all rooms include: - Bathrooms with showers - 20-inch TVs with cable channels - Free infant beds, daily housekeeping, and phones ## Similar properties ![Building design](https://images.trvl-media.com/lodging/121000000/120310000/120302000/120301902/aca21939.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Masaya Cartagena Cartagena Walled City - Pool - Pet-friendly - Free WiFi - Restaurant CA $137 CA $137 total Nov 12 - Nov 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-12&endDate=2025-11-13&selected=120301902&PinnedHotelID=120301902&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/115000000/114120000/114114200/114114103/efd694cf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bolola Hotel Boutique Cartagena Walled City - Pool - Breakfast included - Free WiFi - Air conditioning 10 Exceptional 1 review CA $132 CA $132 total Nov 11 - Nov 12 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-11&endDate=2025-11-12&selected=114114103&PinnedHotelID=114114103&HadPinnedHotel=true®ionId=-1&adults=2) ![Basic Suite, 1 Bedroom](https://images.trvl-media.com/lodging/102000000/101620000/101618900/101618868/334a713b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hostal y Restaurante La Vie En Rose Manga - Free WiFi - Restaurant - Air conditioning - Breakfast available 8.0 Very good 2 reviews CA $54 CA $54 total Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=101618868&PinnedHotelID=101618868&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/75000000/74270000/74263500/74263419/efb20319.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Scalea Di Mare Boutique Hotel - Hostel Cartagena Walled City - Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 20 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=74263419&PinnedHotelID=74263419&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/52000000/51010000/51001400/51001379/79de95a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Oceania Cartagena El Laguito - Pet-friendly - Kids pool - Free WiFi - Air conditioning 7.4 Good 49 reviews CA $59 CA $70 total Nov 8 - Nov 9 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=51001379&PinnedHotelID=51001379&HadPinnedHotel=true®ionId=-1&adults=2) ![Porch](https://images.trvl-media.com/lodging/15000000/14890000/14883100/14883063/d6fc3949.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Fegali Art Boutique Cartagena Walled City - Breakfast included - Free WiFi - Air conditioning - Laundry 8.2 Very good 135 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=14883063&PinnedHotelID=14883063&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/11000000/10630000/10626500/10626474/e89c5119.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### ibis Cartagena Marbella Marbella - Pet-friendly - Parking included - Free WiFi - Restaurant 8.2 Very good 1,003 reviews CA $85 CA $85 total Dec 6 - Dec 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-06&endDate=2025-12-07&selected=10626474&PinnedHotelID=10626474&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi ### Parking and transportation - 24-hour airport drop-off shuttle on request for a surcharge - Area shuttle (surcharge) up to 1 km - Cruise terminal shuttle (surcharge) - Shopping center shuttle (surcharge) - Free self parking on site ### Food and drink - Free English breakfast available daily - A bar/lounge - A coffee shop/cafe - Free manager's reception ### Family friendly - Babysitting - In-room crib - Laundry facilities ### Conveniences - 24-hour front desk - Laundry facilities - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Outdoors - Barbecue grill - Garden - Terrace ### Spa - In-room massages ### Accessibility - No elevator ### More - Built in 2007 - Designated smoking areas ## Room amenities ### Bedroom - Free crib ### Bathroom - Hair dryer (on request) - Private bathroom - Shower - Towels provided ### Entertainment - 20-inch TV with cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Free local calls - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 12:30 AM Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 1 PM Late check-out subject to availability Late check-out fee: COP 90000 Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service). We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: COP 60000 per vehicle - Late check-out fee: COP 90000 (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash ### We should mention This property does not have elevators If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. Only registered guests are allowed in the guestrooms ### Property is also known as Hotel Santa Cruz Cartagena Santa Cruz Cartagena Hotel Santa Cruz Cartagena Santa Cruz Cartagena Cartagena Santa Cruz Cartagena Guesthouse Santa Cruz Cartagena Guesthouse Cartagena ## Frequently asked questions ### How much is parking at Santa Cruz Cartagena? > Self parking is free at this property. ### What time is check-in at Santa Cruz Cartagena? > Check-in start time: 3 PM; Check-in end time: 12:30 AM. ### What time is check-out at Santa Cruz Cartagena? > Check-out is at 1 PM. Late check-out is available for COP 90000 (subject to availability). ### Does Santa Cruz Cartagena provide a shuttle to the airport? > Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of COP 60000 per vehicle applies. ### Where is Santa Cruz Cartagena located? > Located in Cartagena Walled City, this guesthouse is within a 5-minute walk of Fernandez Madrid Park and Clock Tower. Cartagena de Indias Convention Center and Bocagrande Beach are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Santa Cruz Cartagena Reviews 7.0 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.2 Cleanliness ### 8.0 Location ### 7.6 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 17 8 - Good 38 6 - Okay 28 4 - Poor 12 2 - Terrible 8 ### 8/10 Good #### Isabel Feb 13, 2020 Liked: Staff & service Good location. Basic services. ##### Isabel Stayed 1 night in Feb 2020 ### 10/10 Excellent #### Verified traveller Feb 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities The staff is very friendly, the rooms are nice and comfortable and the localization is perfect, in the middle of the old town. ##### Verified traveller Stayed 5 nights in Jan 2020 ### 6/10 Okay #### DIANA CAROLINA Jan 4, 2020 Liked: Staff & service #### Atención buena pero limpieza a mejorar. La atención del personal es buena, son amables y respetuosos. La limpieza creo debe mejorarse, si embargo, por el precio qué más se puede esperar?. ##### DIANA CAROLINA Stayed 1 night in Dec 2019 ### 6/10 Okay #### Visa Dec 15, 2019 Liked: Cleanliness, staff & service Disliked: Room comfort #### Desconfortavel O hotel tem problema com o escoamento de água do chuveiro, o chuveiro sai com pouca pressao e agua quente é ruim. Nao ha geladeira no quarto, nem mesmo janelas, o que é um pouco comum nos hoteis da parte velha da cidade. O café da manhã tem opções razoáveis, entretanto o ambiente onde ele se realiza é horrivel, nao há sombra nem ventiladores. O quarto é minusculo, ha pouco espaço para se colocar as malas. ##### Visa Stayed 3 nights in Dec 2019 ### 10/10 Excellent #### sylvia, são paulo Oct 7, 2019 Liked: Cleanliness, staff & service, property conditions & facilities I love this small, clean and friendly hotel in downtown Cartagena. Better than a lot of "boutique hotels" that are pricy and noisy. Staff is very friendly and you feel like you are at home ##### sylvia Stayed 2 nights in Oct 2019 ### 6/10 Okay #### Verified traveller Jul 29, 2019 Liked: Staff & service, property conditions & facilities It is a small room, the lights does not work correctly, but it is OK to know the city ##### Verified traveller Stayed 4 nights in Jul 2019 ### 2/10 Terrible #### Verified traveller Jun 24, 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities this place does not fit the definition of a Hotel -it is an hold trash house with bunch of boxes called rooms. Do not Book and if you made a mistake - do yourself a favor and cancel your booking. Absolute trash room you will feel that someone put you in a dirty box. Bed sheets, towels old and dirty. Internet crap does not even work. Very difficult to find this hotel and staff demand more money if your friend visit you for a beer. ##### Verified traveller Stayed 3 nights in Jun 2019 ### 4/10 Poor #### INGRID Mar 22, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### No lo recomendaría. Muy mala experiencia. A la entrada hay un cartel que indica que "no se hace servicio por horas" así que se puede inferir el resto... Las fotos que se muestran no dan tan mala impresión pero sí que es un sitio al que le falta mantenimiento y buen gusto; tambien habría que aclarar que para acceder al espacio donde se desayuna hay que subir unas incomodas escaleras tipo marinero. Fuimos 3 amigas y teníamos 2 habitaciones reservadas por 10 noches pero al llegar y ver lo terrible de lo que nos ofrecían pasamos la primera noche en una sola habitación pues la segunda no tenía niguna ventilación y la humedad y el olor eran desagradables. En la noche se escucha considerablemente el ruido de la calle. Afortundamente no habíamos hecho el pago online y en el hotel sólo pagamos por la primera noche (obvio nos cobraron las 2 habitaciones) y al día siguiente salimos volando. No lo recomendaría de ninguna manera. ##### INGRID Stayed 8 nights in Mar 2019 ### 2/10 Terrible #### Romina Mar 4, 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very unclean. Unclean. Used towels and toilet paper visible when we arrived. Bad experience with management. ##### Romina Stayed 4 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller Dec 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Buena ubicacion Buena ubicacion ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### nicole Nov 29, 2018 impeccable ##### nicole Stayed 1 night in Nov 2018 ### 2/10 Terrible #### FABIANE Nov 19, 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Qaundo uma hospedagem se torna uma decepção Procuramos em diversos sites sobre o Hotel Santa Cruz e tivemos um retorno positivo dos comentários,porém não contávamos com o fato de sermos roubadas em nosso próprio quarto.O caso ocorreu quando nos ausentamos para fazermos o passeio até a Isla del Rosário no dia 09/11.Na confiança em que nosso dinheiro estaria seguro no cofre,tivemos a segurança em deixa-lo,pois acreditávamos que estaria seguro. Porém a história teve uma decepção tremenda,não pelo fato da perda financeira, mas o fato de termos sido violadas em nosso próprio quarto.Respiramos e decidimos não comunicar o Hotel para que não houvesse ainda mais desgastes.Nos dias 11/11 a 14/11 nos ausentamos novamente para nos hospedarmos na Isla Tintipán.Como o passeio é realizado através de uma lancha,ñ seria possível levarmos nossas malas grandes,então deixamos no hotel.Com o ocorrido preferimos deixar todos os pertences dentro das malas e colocamos cadeado,assim teríamos mais segurança.Porém como não fizemos nenhuma queixa ao Hotel,a pessoal se sentiu na confiança de tentar roubar novamente.Ao chegarmos da Ilha,notei que o cadeado da minha mala ñ estava no lugar onde eu havia deixado,pois o havia colocado na ponta da fechadura e ao chegar estava no meio.Graças a Deus não tiveram interesse em roubar minhas roupas e sapatos.Gostaria de alertar as pessoas que pensam em se hospedar no Hotel Santa Cruz para que procurem outro lugar.Um hotel que você não pode deixar seus pertences em segurança não deveria receber hospedes. ##### FABIANE Stayed 8 nights in Nov 2018 ### 10/10 Excellent #### Verified traveller Oct 27, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The location is fabulous right in the heart of the old Cartagena. The staff were friendly and helped us in every way. ##### Verified traveller Stayed 2 nights in Oct 2018 ### 8/10 Good #### Verified traveller Oct 9, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quaint little place Descent place, stayed one night with friends. Great access point for touring walled-city. We were able to come and go several times during the day. Stored our luggage at the front until the room was ready. AC rooms are a plus! ##### Verified traveller Stayed 1 night in Oct 2018 ### 6/10 Okay #### Daniel Aug 8, 2018 Liked: Cleanliness #### One night Not bad for one night, small room, bathroom so so. ##### Daniel Stayed 1 night in Jul 2018 ### 8/10 Good #### MAITE Jun 18, 2018 Liked: Cleanliness, staff & service, property conditions & facilities #### Bom custo x beneficio O hotel fica dentro da cidade Amurallada, então perto de todas as atrações turísticas do centro histórico. Havia lido antes sobre o café da manhã e fui não esperando muita coisa, mas me surpreendi. Você escolhe entre as opções do cardápio (você só pode escolher uma opção de prato) com opções de bebidas quentes e geladas. Tinham omeletes, mas em todos os dias optei pelo misto quente (que vem no prato 2 por pessoa) e suco. No primeiro dia ainda me ofereceram mamão picado pra finalizar. O que deixa um pouco a desejar é a localização do café da manhã que fica tipo na “laje” do hotel, com pouca sombra. Voce toma o café da manhã com sol e muito calor. Quando chove eu não sei como eles fazem. O chuveiro não esquentou, apesar de fazer muito calor na cidade, o quarto fica com o ar condicionado ligado 24h, então acho que o chuveiro poderia esquentar mais. A cama não tem o conforto que normalmente temos em casa, mas para os poucos dias que fiquei (3) estava ótima. Quando reservei as diárias havia entendido que tinha transfer gratuito para o aeroporto, mas na impressão da reserva li as letras pequenas e vi que havim taxas para obter esse benefício. No hotel eles não me ofereceram transfer, e eu também não pedi, pois na porta do hotel passam vários táxis a todo o momento. Quando encerra a sua diária e você precisa fazer tempo para ir para o Porto ou aeroporto, por exemplo, é possível deixar as malas na recepção enquanto você almoça ou da mais um passeio pelas ruas do centro histórico. ##### MAITE Stayed 2 nights in Jun 2018 ### 6/10 Okay #### Richard, Venezuela May 25, 2018 Disliked: Property conditions & facilities, room comfort The place has a good location. Unfortunately the room conditions are not good. There are no windows on rooms. ##### Richard Stayed 3 nights in May 2018 ### 2/10 Terrible #### Sam, Virginia Apr 24, 2018 Disliked: Cleanliness, property conditions & facilities, room comfort #### Expedia false advertising, request hotel cost back Terrible hotel! No Save (just a box), no shelves in room nor bathroom, no garbage can, no night stand, no phone, no WiFi in room, torn off bed sheets, air-condition isn't working, wait few minutes to get hot water running, 1 broken bed with separated bedhead, and 2nd bed just frame with mattress (no bed), no refrigerator, no cups ##### Sam Stayed 7 nights in Apr 2018 ### 4/10 Poor #### Verified traveller Apr 3, 2018 Liked: Staff & service Disliked: Room comfort #### To busy Too busy . Lots of car traffic noisy the staff at the hotel was very nice and accommodating if you like busy and a lot of noise this is the hotel for you. ##### Verified traveller Stayed 1 night in Mar 2018 ### 6/10 Okay #### Verified traveller Mar 6, 2018 Liked: Cleanliness, staff & service Disliked: Room comfort No windows. A bit boxy. No hot water. No bad overall. Great location. Nsnsndndndkkdksksjsnsndbxbsbajqkkabsnsnsndndnsnnsnsnd ##### Verified traveller Stayed 2 nights in Feb 2018 ### 6/10 Okay #### judith, canada Jan 14, 2018 Liked: Cleanliness, staff & service #### Great location in walled city of Cartegena Our room the first two nights was dreadful, extremely small and we had no hot water. However when we requested a bigger room this was quite nic and the water very hot! So make sure you ask to change rooms! ##### judith Stayed 2 nights in Jan 2018 ### 6/10 Okay #### CLAUDIA PATRICIA Dec 18, 2017 Esta ubicado en un buen lugar. A las habitaciones grandes le hace falta un poco de mantenimiento. El desayuno no es muy bueno falta variar un poco. ##### CLAUDIA PATRICIA Stayed 2 nights in Dec 2017 ### 6/10 Okay #### Verified traveller Dec 13, 2017 Liked: Cleanliness Disliked: Property conditions & facilities #### Very centric. A 2 stars hotel. But deserves a 3.5 Very small room. Nice breakfast. Walking distance from a beach ##### Verified traveller Stayed 4 nights in Dec 2017 ### 8/10 Good #### Claudia Dec 2, 2017 Liked: Cleanliness, staff & service #### Ótimo custo/benefício. O hotel e simples, mas limpo. O café da manhã tb simples, sendo ovos mexidos com torradas ou cereais e uma bebida quente (café, café com leite ou chocolate). O melhor do hotel e sua localização. Próximo de tudo. O pessoal tb é bastante atencioso. ##### Claudia Stayed 7 nights in Nov 2017 ### 8/10 Good #### Verified traveller Nov 22, 2017 Liked: Cleanliness, staff & service, room comfort #### En general buena estadia Buena estadía. Cuenta con wi fi gratis y desayuno. Las camas y los baños un poco viejos, pero en buen estado. La ubicación del hotel es muy buena. Cerca a todo. Además todos fueron muy amables. ##### Verified traveller Stayed 1 night in Nov 2017 ## Expedia's Latest Trends ### Hotels > [Motels Vancouver](https://www.expedia.ca/Vancouver-Motels.d178315-aaMotels.Travel-Guide-Accommodation) > > [Hotel Cartagena Plaza](https://www.expedia.ca/Cartagena-Hotels-Hotel-Cartagena-Plaza.h1533589.Hotel-Information) > > [All Inclusive Resorts and Hotels in Puerto Vallarta](https://www.expedia.ca/Puerto-Vallarta-Hotels-All-Inclusive-Hotel.0-0-d180016-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) > > [Hilton Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hilton-Cartagena.h9257.Hotel-Information) > > [Motels Brampton](https://www.expedia.ca/Brampton-Motels.d6807-aaMotels.Travel-Guide-Accommodation) > > [OZ Hotel Luxury](https://www.expedia.ca/Cartagena-Hotels-Hotel-OZ-Luxury.h46542354.Hotel-Information) > > [Decameron Cartagena All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Decameron-Cartagena-All-Inclusive.h17188.Hotel-Information) > > [Estelar Cartagena de Indias Hotel](https://www.expedia.ca/Cartagena-Hotels-Estelar-Cartagena-De-Indias-Hotel.h15927705.Hotel-Information) > > [Hotel Caribe by Faranda Grand, a member of Radisson Individuals](https://www.expedia.ca/Cartagena-Hotels-Hotel-Caribe-By-Faranda-Grand.h20609.Hotel-Information) > > [Hyatt Regency Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hyatt-Regency-Cartagena.h15914053.Hotel-Information) > > [Hotel Almirante Cartagena - Colombia](https://www.expedia.ca/Cartagena-Hotels-Hotel-Almirante-Cartagena-Colombia.h1378320.Hotel-Information) > > [Hotels in Downtown Detroit](https://www.expedia.ca/Downtown-Detroit-Detroit-Hotels.0-n6059250-0.Travel-Guide-Filter-Hotels) > > [Ermita Cartagena, a Tribute Portfolio Hotel by Marriott](https://www.expedia.ca/Cartagena-Hotels-Ermita.h42504908.Hotel-Information) > > [Hotel Dann Cartagena](https://www.expedia.ca/Cartagena-Hotels-Hotel-Dann-Cartagena.h1797009.Hotel-Information) > > [Dreams Karibana Cartagena Golf & Spa Resort - All Inclusive](https://www.expedia.ca/Cartagena-Hotels-Dreams-Karibana-Cartagena-Golf-Spa-Resort-All-Inclusive.h16523451.Hotel-Information) > > [Great Wolf Lodge Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels-Great-Wolf-Lodge-Niagara-Falls.h1403139.Hotel-Information) > > [GHL Corales de Indias](https://www.expedia.ca/Cartagena-Hotels-GHL-Corales-De-Indias.h7213353.Hotel-Information) > > [Hotel Estelar Playa Manzanillo](https://www.expedia.ca/Cartagena-Hotels-Hotel-Estelar-Playa-Manzanillo.h4675608.Hotel-Information) > > [Hotel Cartagena Dubai](https://www.expedia.ca/Cartagena-Hotels-Be-Live-Experience-Cartagena-Dubai.h24115924.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [InterContinental Cartagena De Indias by IHG](https://www.expedia.ca/Cartagena-Hotels-Intercontinental-Cartagena-De-Indias.h7985087.Hotel-Information) > > [All Inclusive Resorts and Hotels in Isla Mujeres](https://www.expedia.ca/Isla-Mujeres-Hotels-All-Inclusive-Hotel.0-0-d7925-tAllInclusiveHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Ottawa (YOW) to Lincoln (YFC)](https://www.expedia.ca/lp/flights/yow/yfc/ottawa-to-fredericton) > > [Flights from Calgary (YYC) to Venice (VCE)](https://www.expedia.ca/lp/flights/yyc/vce/calgary-to-venice) > > [Flights from Winnipeg (YWG) to Manila (MNL)](https://www.expedia.ca/lp/flights/ywg/mnl/winnipeg-to-manila) > > [Flights from Vancouver (YVR) to Edmonton (YEG)](https://www.expedia.ca/lp/flights/yvr/yeg/vancouver-to-edmonton) > > [Flights from Toronto (YYZ) to Seeduwa - Katunayake (CMB)](https://www.expedia.ca/lp/flights/yyz/cmb/toronto-to-colombo) > > [Flights from Calgary (YYC) to Los Angeles (LAX)](https://www.expedia.ca/lp/flights/yyc/lax/calgary-to-los-angeles) > > [Flights from Toronto (YYZ) to Hanoi (HAN)](https://www.expedia.ca/lp/flights/yyz/han/toronto-to-hanoi) ### General > [Visit Chicoutimi](https://www.expedia.ca/Saguenay-Chicoutimi.dx6058139)