Title: Smart Cancun The Urban Oasis (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Smart Cancun The Urban Oasis Relax poolside with drinks, grab a coffee, explore nearby dining, and enjoy attentive service. ## Photo gallery for Smart Cancun The Urban Oasis ![Outdoor pool - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/6840a1fd.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast meal - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/25a55206.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/7518293c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, laptop workspace, iron/ironing board - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/241df3e7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - Smart Cancun The Urban Oasis (Cancun)](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/9e870df3.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Smart Cancun The Urban Oasis offers an upscale Downtown Cancun retreat near Plaza 28\. Guests cool off in the outdoor pool, stay fit at the gym, and savor local cuisine at Bites restaurant. Free WiFi and multilingual staff ensure comfort and convenience throughout the stay. ## Reviews 7.6 Good ## Popular amenities - Parking included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 29 - Jan. 30](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=978748&PinnedHotelID=978748&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 1 of 1 room ### View all photos for Standard Room ![In-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/1000000/980000/978800/978748/2203f40b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room 7.2 Good 19 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Flat-screen TV Private bathroom Hair dryer Coffee/tea maker Free bottled water - 409 sq ft - Sleeps 4 - 1 King Bed OR 2 Double Beds ## You may also like Ad ![Lobby](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/870000/860400/860332/4d2afed2_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Paraiso de la Bonita, Adult All-Inclusive, a Luxury Collection Resort Puerto Morelos - 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Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 1,407 reviews CA $967 CA $1,170 total includes taxes & fees Feb 3 - Feb 4 [](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information?chkin=2026-2-3&chkout=2026-2-4&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=8cc900f2-2e51-4378-83b0-acb51e26e4d0&top_cur=CAD) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/3000000/2280000/2270300/2270212/f2857eb7_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Beloved Playa Mujeres - Couples Only All Inclusive Playa Mujeres - Pool - Hot tub - All-inclusive - Spa 9.6 Exceptional 1,005 reviews CA $951 CA $1,150 total includes taxes & fees Jan 30 - Jan 31 [](https://www.expedia.ca/Cancun-Hotels-Beloved-Playa-Mujeres-Couples-Only-All-Inclusive.h2270212.Hotel-Information?chkin=2026-1-30&chkout=2026-1-31&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=8cc900f2-2e51-4378-83b0-acb51e26e4d0&top_cur=CAD) Ad ![Hypo-allergenic bedding, free minibar, in-room safe, blackout drapes](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102290000/102284400/102284314/2aca68d9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Excellence Coral Playa Mujeres - Adults Only All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.2 Wonderful 360 reviews CA $974 CA $1,192 total includes taxes & fees Feb 22 - Feb 23 [](https://www.expedia.ca/Punta-Sam-Hotels-Excellence-Coral-Playa-Mujeres-Adults-Only-All-Inclusive.h102284314.Hotel-Information?chkin=2026-2-22&chkout=2026-2-23&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=8cc900f2-2e51-4378-83b0-acb51e26e4d0&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/9000000/8680000/8673200/8673168/46f39925_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Finest Playa Mujeres by The Excellence Collection - All Inclusive Playa Mujeres - On private beach - Pool - Hot tub - All-inclusive 9.0 Wonderful 1,545 reviews CA $650 CA $797 total includes taxes & fees Jan 31 - Feb 1 [](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information?chkin=2026-1-31&chkout=2026-2-1&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=8cc900f2-2e51-4378-83b0-acb51e26e4d0&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) ## About the area Located in Downtown Cancun, a neighborhood in Cancun, Smart Cancun The Urban Oasis is near the airport and near the beach. Plaza Las Americas and Puerto Cancun Marina Town Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Extreme Adventure and El Sol de Cancun are also worth visiting. Spend some time exploring the area's activities, including golfing. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.16514%2C-86.82638&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Q4ISpswWCTl38F2emZXNOkjU-n8=) Av Tulum 13-14, Centro, 22, Cancun, QROO, 77500 ### What's nearby - ![Cancun_BenitoJuarezMunicipalBuilding_6277943_016](https://images.trvl-media.com/place/6277943/ea950b64-8a95-4790-8f37-5b0ccfe5c808.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Benito Juarez Municipal Building 6 min walk \- 0.6 km - Mercado 23 3 min walk \- 0.3 km - Las Palapas Park 5 min walk \- 0.5 km - PlayCity Casino 10 min walk \- 0.8 km - Plaza 28 14 min walk \- 1.3 km ### Getting around - Cancun Intl. Airport (CUN) 20 min drive ### Restaurants - Subway 3 min walk - McDonald's 3 min walk - Subway 3 min walk - Taqueria Coapeñitos 4 min walk - Ty-Coz 4 min walk ## About this property ### Smart Cancun The Urban Oasis Upscale hotel near Plaza Las Americas At Smart Cancun The Urban Oasis, you can look forward to a poolside bar, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Bites, the on-site restaurant. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a bar and a gym. You'll also find perks like: - An outdoor pool - Free self parking - Luggage storage, a 24-hour front desk, and smoke-free premises - Multilingual staff, 5 meeting rooms, and tour/ticket assistance - Guest reviews say great things about the helpful staff Room features All 132 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Extra conveniences in all rooms include: - Bathrooms with showers and free toiletries - Free infant beds, coffee/tea makers, and daily housekeeping ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/12000000/11520000/11518000/11517991/62048835.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Oh! 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Check-in end time: midnight Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: USD 4.88 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) - Pool fee: USD 8 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels) ### We should mention This property does not have elevators Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation A car is not required for transportation to and from this property Free WiFi in public areas has a 1-device limit ### Property is also known as Oasis Smart Cancun Oasis Smart Hotel Oasis Smart Hotel Cancun Smart Oasis Hotel Cancun Smart Oasis Cancun Smart Cancun by Oasis Smart Cancun The Urban Oasis Hotel Smart Cancun The Urban Oasis Cancun Smart Cancun The Urban Oasis Hotel Cancun ## Frequently asked questions ### Does Smart Cancun The Urban Oasis have a pool? ### How much does it cost to stay at Smart Cancun The Urban Oasis? ### Is Smart Cancun The Urban Oasis pet-friendly? ### How much is parking? ### What time is check-in at Smart Cancun The Urban Oasis? ### What time is check-out at Smart Cancun The Urban Oasis? ### Where is Smart Cancun The Urban Oasis located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Smart Cancun The Urban Oasis Reviews 7.6 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.0 Cleanliness ### 7.8 Location ### 8.0 Staff & service ### 7.6 Property conditions & facilities 10 - Excellent 367 8 - Good 296 6 - Okay 153 4 - Poor 83 2 - Terrible 104 ## Reviews ### 8/10 Good #### Leah Jan 25, 2026 Liked: Cleanliness, amenities, property conditions & facilities Great staff, excellent customer service from Belsen and Ivan, would definitely come back!! ##### Leah Stayed 7 nights in Jan 2026 ### 10/10 Excellent #### Jeanne Jan 10, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved everything about our stay. Every staff member we encountered was friendly and helpful. The facility was clean and well maintained. The location was in walking distance of great local restaurants as well as other fun attractions. The gym and food also surpassed expectations. ##### Jeanne Stayed 4 nights in Jan 2026 ### 6/10 Okay #### Sergiy Jan 5, 2026 Liked: Property conditions & facilities On Expedia said breakfast including. But from third day stuff told me I need pay for it. Its downtown and no beaches around. 20-30 min on bus. Stuff friendly. Room ok. ##### Sergiy Stayed 8 nights in Dec 2025 ### 8/10 Good #### Ian Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities The room was clean ,had some challenges with the face basin tap! The manager sent maintenance staff to sort it out. The Staff was courteous! I left my Under armour long sleeve in my previous room on O'Cancun side and the Manager made sure I got it back from the lost and found! Thank you to the Manager! ![](https://a.travel-assets.com/ugc/hotel-reviews/1cac661f-751d-4bb8-9c3e-257294069bd0-1766969270730.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/31cb06cd-b7ad-444a-920e-552db747ed09-1766969272254.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Ian Stayed 5 nights in Dec 2025 ### 8/10 Good #### Simon Apr 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Pretty standard hotel, pretty good value for money ##### Simon Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Gerry Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent stay! This place is excellent! Great front end staff and very accommodating for early check in and storage of backs afterwards. Truly a great stay and excellent buffet breakfast ! ##### Gerry Stayed 1 night in Mar 2025 ### 10/10 Excellent #### Griselda Mar 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s a great place to stay!! Easy access to many places in Cancun! Staff is very friendly and helpful. ##### Griselda Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Elizabeth Jul 18, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Love the location and if you’re sightseeing is perfect all the buses stop here ##### Elizabeth Stayed 4 nights in Jul 2024 ### 8/10 Good #### Daniel Jan 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### loving Cancun Close to many amenities, banks offices and Supermatkets. Pool area is just great for relaxing… great Oasis ![Great pool area](https://a.travel-assets.com/ugc/hotel-reviews/70D256E8DAFE154488CE78A36F5E49D5658ADDBF1738075862410.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Daniel Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Gerry Mar 31, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Stay Excellent hotel that I came back after one night in another hotel! The other hotel was very disappointing compared to this hotel! The front end staff and customer service is excellent. It’s worth the price! ##### Gerry Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Jef Feb 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Very clean and room was well appointed. Little bit of traffic noise. ##### Jef Stayed 1 night in Feb 2025 ### 10/10 Excellent #### King Sep 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were exceptional. The rooms were excellent. The hotel was excellent. The food was amazing!!! ##### King Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Zashon Jul 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This place was perfect! Beautiful, clean and excellent staff. Loved the pool area! Great value for money. ##### Zashon Stayed 3 nights in Jul 2024 ### 6/10 Okay #### Ali Rustam Mar 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities I recently stayed a one week in this hotel,every thing was great, the only thing some time you have to wait to have a table in the breakfast area, otherwise the service was great , very professional helpful polite and cooperative team. defiantly I recommend it for travelers who are looking for conevience place to stay in Cancun downtown. ##### Ali Rustam Stayed 7 nights in Feb 2025 ### 8/10 Good #### Daniel Mar 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### i Love Cancun and the Urban Oasis very well located, close to the main bus stops, banks, and shopping plazas around. pool area was just great, breakfast was always tasty, we will be back. ##### Daniel Stayed 2 nights in Feb 2024 ### 8/10 Good #### Savannah Mar 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was as expected! Nice and clean hotel! Had some options but I wouldn’t stay here again due to location! I’d spend a bit more to be closer to other amenities/beach :) ##### Savannah Stayed 4 nights in Mar 2025 ### 10/10 Excellent #### Veronica Mar 1, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Will back again for sure The staff was very kind and the hotel is beautiful ##### Veronica Stayed 1 night in Feb 2024 ### 6/10 Okay #### Tom Mar 23, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities #### Dated Hotel rooms were very dated, stayed here about 6 years ago and it was much nicer then. Very loud hallways and disruptive people. Pool area was nice. ##### Tom Stayed 13 nights in Feb 2025 ### 8/10 Good #### Nicolet Titania Jan 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was great. My only complaint is that when we had early morning tours the restaurant refused to give us anything before 7 am. ##### Nicolet Titania Stayed 5 nights in Jan 2025 ### 6/10 Okay #### Martin Apr 25, 2025 Liked: Cleanliness, staff & service Disliked: Room comfort The ladys from the front desk are awesome. Wendy and Nash, very friendlys and eager to help. In the restaurant you jave to beg for someone to offer you coffee. The rooms in Smart are VERY noisys. So i had to ask for an uograde to Oh! Cancun. ##### Martin Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Svetlana Mar 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I am the return customer, it means that the place fits my needs and expectations. I'd like to praise the people who work there, thanks for your service! ##### Svetlana Stayed 9 nights in Feb 2024 ### 10/10 Excellent #### Gregory Aug 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities My stay was excellent. The Staffs are great really helpful. I really like the pool area. It is very nice. Wasn’t too crowded. The hotel actually looks better in person. Rooms are nice and clean only thing the water sometimes will fluctuate from hot to cold. Check in process was really fast and check out. I can honestly say that I would return if In Cancun, the marina mall was five minutes away by car. My experience at the oasis honestly was great. I would say they could’ve had more options for breakfast. ##### Gregory Stayed 4 nights in Aug 2024 ### 6/10 Okay #### David Jan 24, 2024 Liked: Staff & service Disliked: Amenities Poor water pressure. Inconsistent availability of hot water and wifi. Unfunctional gym equipment. Nice and calm pool area. Staff are mostly very nice. Area is not pretty but there are many convenient stores restaurants and grocery stores nearby. Property needs a face lift but I would still come back. ##### David Stayed 9 nights in Jan 2024 ### 4/10 Poor #### Mercy May 7, 2024 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities The building is very old and shouldn’t be used for accommodation until after renovation. Although the staff were very nice and helpful as they provided me with a small cooler to preserve my food as I have allergies and can mostly eat food from home. They also gave me a microwave as the rooms doesn’t come with any fridge or microwave which is really nice and that why I am giving them a two star. I was totally disappointed about the lack of maintenance as I paid too much was expecting to get a decent accommodation. Bathroom was very nasty and horrible as the shower curtain were very dirty and very disgusting. Also keep in mind that there is no bath tub here. Air bnb would have been lot cheaper and way better than what they offered at this hotel. Definitely not coming back here. No thanks ##### Mercy Stayed 8 nights in Apr 2024 ### 4/10 Poor #### Travis Jun 23, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities When checking it. It was great welcome and thought it was going to be an amazing hotel. The lady who helped us check it was awesome and the lady who show us how to get a tour. Was also amazing. Now on to the room. It was average. The net worked one day and after that. It did not work for the remaining trip. It was raining mostly while there. It was a leak in the bathroom ceiling through the light fixture. Which we found to be unsafe. The shower was bipolar. It would start hot and which to cold and then turn extreme hot. When we left the room to go out. We can back to no clean towels. We had to leave notes every time we left the room. So our housekeeper would give us clean towels. (It was more on the list than just towels.) So one morning we woke up to a big flood in the room. The rain had made its way into the room. We did our best to clean it up. So back to the net for a second. So we couldn’t watch Netflix on the tv. Because the signal wouldn’t work. Signal wasn’t even good in the lobby after the first day. … So there are three restaurants in the hotel. Only ate at two. The sports bar one was great and the breakfast one was good. They are and were very friendly. But overall from my experience. I will not be returning and I really did like the staff at the front desk. ##### Travis Stayed 4 nights in Jun 2024 ## Expedia's Latest Trends ### Hotels > [Crown Paradise Club Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Crown-Paradise-Club-Cancun-All-Inclusive.h9465.Hotel-Information) > > [Hotel Riu Palace Kukulkan - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Palace-Kukulkan-Adults-Only-All-Inclusive.h80279416.Hotel-Information) > > [Hotel Riu Cancun - Adults Only - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Riu-Cancun-All-Inclusive.h1087292.Hotel-Information) > > [Grand Park Royal Cancun - All Inclusive](https://www.expedia.ca/Cancun-Hotels-Grand-Park-Royal-Cancun-All-Inclusive.h19878.Hotel-Information) > > [Altitude at Krystal Grand Cancun - All inclusive](https://www.expedia.ca/Cancun-Hotels-Altitude-By-Krystal-Grand-Punta-Cancun-All-Inclusive.h19185431.Hotel-Information) > > [Melia Casa Maya Cancun All Inclusive](https://www.expedia.ca/Cancun-Hotels-Hotel-Casa-Maya.h1498129.Hotel-Information) > > [Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only](https://www.expedia.ca/Cancun-Hotels-Royalton-CHIC-Suites-Cancun-Resort-Spa-Adults-Only-All-Inclusive.h24318436.Hotel-Information) > > [Villas Solymar](https://www.expedia.ca/Cancun-Hotels-Villas-Solymar.h91128689.Hotel-Information) > > [The Westin Resort & Spa, Cancun](https://www.expedia.ca/Cancun-Hotels-The-Westin-Resort-Spa.h100.Hotel-Information) > > [Laguna 1 Riva](https://www.expedia.ca/Cancun-Hotels-Laguna-1-Riva.h39638121.Hotel-Information) > > [Private pool!! - Hotel Zone Cancun - Beach access 40 steps](https://www.expedia.ca/Cancun-Hotels-Private-Pool-Cancun-Hotel-Zone-Beach-Access-5.h18761420.Hotel-Information) > > [Beachfront Penthouse on the Sand! 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