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Hotel Tankah

2.5 star property
Guests find comfort and convenience at this downtown hotel where amenities take center stage, from well-appointed rooms to attentive front desk service.

Choose dates to view prices

Hotel Tankah in downtown Cancun offers a practical base for exploring the city. Visitors can use WiFi, schedule hair salon appointments, and enjoy extended parking options. The 24-hour front desk ensures assistance is always available.

Reviews

6.8 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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About this property

Hotel Tankah

  • Hotel near Plaza Las Americas
  • Hotel Tankah provides a hair salon and more. Guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • Free self parking
    • A 24-hour front desk, a front-desk safe, and luggage storage
  • Room features
  • All guestrooms at Hotel Tankah feature comforts such as air conditioning, as well as amenities like free WiFi.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • Daily housekeeping and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Safety features at this property include a smoke detector and a security system

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Is Hotel Tankah pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Tankah?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Tankah on May 25, 2026 start from CA $38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Tankah?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Tankah?

Check-out is at 11 AM.

Where is Hotel Tankah located?

Located in Downtown Cancun, this hotel is within a 10-minute walk of Mercado 28, Xbalamqué Theater, and Plaza 28. Las Palapas Park and La Sagrada Familia Parish are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

6.8

7.6

Cleanliness

7.4

Location

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 73 reviews
Rating 8 - Good. 18 out of 73 reviews
Rating 6 - Okay. 20 out of 73 reviews
Rating 4 - Poor. 10 out of 73 reviews
Rating 2 - Terrible. 8 out of 73 reviews

Reviews

Verified

6/10 Okay

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location by Mercado 28. Hotel is very clean.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Zhonglian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I likes it.
Stayed 10 nights in Oct 2025
Verified

4/10 Poor

leonard

Liked: Cleanliness
Disliked: Amenities
room of itself, just fine but don't expect anything more than that
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fine for the price - clean, bed, bathroom, air con (once I was given the remote). It was exactly as advertised.
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Tks
Stayed 1 night in Mar 2025
Verified

2/10 Terrible

Jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not recommended at all!!! Just rented for 30 minutes for a quick shower before my flight took 30 minutes just to check in even though the hotel was empty staff is not trained at all dont know simple process of check in im not picky at all but one of the worst checking process and gave me a room with out ac (got moved to one that did) not hot water!!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel económico y cercas del mercado 28 y la plaza de las palapas.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Maribel

Disliked: Amenities, property conditions & facilities
Es justo un hotel de 2 estrellas, no hay frazadas, las camas ya sin amortiguación por exceso de uso, la televisión no se puede ver desde las camas, solo canales de TV abierta, instalaciones antiguas, sirvió para pasar la noche, afortunadamente nos dieron una habitación en primer piso, fue posible hacer el check in tarde y el check out muy temprano, tiene estacionamiento privado y el señor de la recepción estuvo atento a nuestras peticiones.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Miguel

Liked: Cleanliness
La habitación y el lugar estan bien para un viaje express de trabajo, pero no te cobran lo que reservas en la app, ahi te hacen el cálculo manual en dólares con una tasa de cambio más alta, no es la gran cosa, pero no hay sincronía entre el hotel y Expedia...
Stayed 1 night in Oct 2025
Verified

6/10 Okay

JOSE TRINIDAD LOERA

Disliked: Staff & service, amenities
pesima actitud de los recepcionistas
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Padilla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena calidad precio
Stayed 1 night in May 2025
Verified

6/10 Okay

Victoria

Liked: Staff & service, amenities, property conditions & facilities
Es un hotel muy céntrico, cercano a áreas de comida, mercado #28 y bancos. El personal atento. Y precio accesible.
Stayed 2 nights in Mar 2025
Verified

2/10 Terrible

Beatriz Adriana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésimo, el lugar mal cuidado, l atención horrible, mala actitud de los empleados, habitaciones en mal estado, ni siquiera tiene la cordialidad de abrirte el estacionamiento te tienes que bajar tu mismo a abrirte y cerrarte el portón!
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Francisco

Disliked: Cleanliness, staff & service, property conditions & facilities
Un hotel en malas condiciones.. muy sucio
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

angel alberto santos

Disliked: Staff & service, property conditions & facilities
No pudimos estacionar el auto dentro de la propiedad y no ha habido agua caliente en la habitación
Stayed 2 nights in Jun 2024
Verified

4/10 Poor

Jaime

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Se intentaron meter a la habitación y quitar la cadena con la mano ,está llenondw personas indus y uno salió prelogroso
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general la atención del personal es increíble El hotel está rodeado de naturaleza, perfecto para desconectarse del mundo
Stayed 1 night in Jan 2024
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Puede mejorar pero en general está bien para dormir y hacer otras actividades durante el día, cerca hay lugares para comer un mercado y a unos 10 min en auto algunos bares, por la noche si se siente algo de calor ya que no funciona el aire acondicionado y no puedes abrir la ventana por los moscos, tal vez solicitando un cambio de habitación pero de ahí en fuera está bien igual el estacionamiento
Stayed 2 nights in Jan 2024
Verified

6/10 Okay

Silvia Olivia

Liked: Staff & service
Disliked: Property conditions & facilities
Aire acondicionado con mal mantenimiento
Stayed 1 night in Nov 2023
Verified

8/10 Good

Emilio

Liked: Staff & service, property conditions & facilities
TODO BIEN
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Hugo arturo

Liked: Cleanliness, staff & service
En general estuvo bien
Stayed 2 nights in May 2023
Verified

8/10 Good

ana guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena ubicación.
Stayed 1 night in Apr 2023
Verified

8/10 Good

Erika Nayeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy amable, hacen limpieza todos los días. No me gustó mucho que no salía mucha agua de la regadera, así que te tardabas más en bañar y el inodoro no bajaba suficiente agua. Fuera de eso todo estuvo bien, tienen internet y aire acondicionado que funcionan correctamente! Está ubicado en buen lugar, es seguro, cómodo y agradable.
Verified

6/10 Okay

BRENDA LILIANA

Liked: Cleanliness, staff & service
Me gusta que esta cerca del mercado 28 Pero el hotel es muy sencillo digo el precio lo justifica pero la tele nunca se pudo ver, habia muchísimos mosquitos y en la cena no hay muchas opciones de salir
Stayed 2 nights in Nov 2022
Verified

2/10 Terrible

yacqueline blanco

Disliked: Staff & service, amenities, property conditions & facilities
Mala atencion no recomiendo
Stayed 4 nights in Sep 2022