Title: Hotel H21 - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel H21

Guests enjoy a welcoming atmosphere with ticketing assistance, locally-inspired dining, and breakfast to start the day right.

## Photo gallery for Hotel H21

![Room - Hotel H21 (Cali)](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/9f8975c8.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Daily English breakfast (COP 6000 per person) - Hotel H21 (Cali)](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/218ddeca.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Terrace/patio - Hotel H21 (Cali)](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/7e98fb0c.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Reception hall - Hotel H21 (Cali)](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/f7060683.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Property amenity - Hotel H21 (Cali)](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/cab528d2.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Hotel H21 offers a relaxing retreat with practical comforts. Enjoy complimentary breakfast on the sunny terrace, WiFi in common areas, and regional cuisine at the restaurant. The hotel also provides dry cleaning/laundry services and help with tour arrangements.

## Reviews

7.4

Good

## Popular amenities

- Parking included
- Free WiFi
- Restaurant
- Breakfast available
- Laundry
- Room service

## Room options

### Check availability for these dates

Tonight

[Feb. 12 - Feb. 13](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2)

Tomorrow

[Feb. 13 - Feb. 14](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2)

This weekend

[Feb. 13 - Feb. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2)

Next weekend

[Feb. 20 - Feb. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2)

[](https://www.expedia.ca/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2)

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

### View all photos for Single Room (Fan)

![Room](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/66c47e13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Single Room (Fan)

### Highlights

Flat-screen TV

Ceiling fan

Private bathroom

Hair dryer

Daily housekeeping

Desk

- 161 sq ft
- Sleeps 1
- 1 Twin Bed

### View all photos for Single Room (Air Aconditioning)

![Single Room (Air Aconditioning)](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/539ad857.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Single Room (Air Aconditioning)

### Highlights

Air conditioning

Flat-screen TV

Private bathroom

Hair dryer

Daily housekeeping

- Sleeps 1
- 1 Twin Bed

### View all photos for Double Room (Fan)

![Double Room (Fan)](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/63bbcc78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room (Fan)

### Highlights

Flat-screen TV

Ceiling fan

Private bathroom

Hair dryer

Daily housekeeping

- 161 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Double Room (Air Aconditioning)

![Room](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/66c47e13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Double Room (Air Aconditioning)

### Highlights

Air conditioning

Flat-screen TV

Private bathroom

Hair dryer

Daily housekeeping

Desk

- 161 sq ft
- Sleeps 2
- 1 Double Bed

### View all photos for Twin Room (Fan)

![Twin Room (Fan) | Bathroom](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/dde93fb1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Twin Room (Fan)

### Highlights

Flat-screen TV

Ceiling fan

Private bathroom

Hair dryer

Daily housekeeping

- Sleeps 2
- 2 Twin Beds

### View all photos for Twin Room (Air Aconditioning)

![Twin Room (Air Aconditioning)](https://images.trvl-media.com/lodging/13000000/12420000/12413400/12413365/871e36e5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Twin Room (Air Aconditioning)

### Highlights

Air conditioning

Flat-screen TV

Private bathroom

Hair dryer

Daily housekeeping

- 194 sq ft
- Sleeps 2
- 2 Twin Beds

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## About the area

Sucre, a neighborhood in Cali, is home to Hotel H21\. Torre Mudejar and Cali Cathedral are local landmarks, and travelers looking to shop may want to visit Chipichape Shopping Center and Galeria Alameda. Caña Aquapark and YAWA Science Center are also worth visiting. [Visit our Cali travel guide](https://www.expedia.ca/Cali.dx863)

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C3.44646%2C-76.52183&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OQtISF8aeg6Ylr5FVA_6DY3GmiM=)

Calle 21 No 11 D-28, Cali, Valle del Cauca, 760044

### What's nearby

- ![💕](https://images.trvl-media.com/place/6238718/5f0505fd-2e8b-4109-88a0-a8e8ff6a32e0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high)  
Bulevar del Río  
18 min walk \- 1.6 km
- Valle del Cauca Government Building  
18 min walk \- 1.6 km
- Comfandi and Comfenalco Cultural Center  
20 min walk \- 1.7 km
- Torre De Cali  
20 min walk \- 1.7 km
- La Ermita Church  
20 min walk \- 1.7 km

### Getting around

- Alfonso Bonilla Aragon Intl. Airport (CLO)  
23 min drive

### Restaurants

- Parrilla El Torito Rojo  
14 min walk
- Museo De La Salsa  
6 min walk
- Panadería Y Pastelería Kuty  
14 min walk
- La Matraca  
4 min walk
- Shanghai Cafe Bar  
14 min walk

## About this property

### Hotel H21

Hotel near Olympic Stadium Pascual Guerrero

Take advantage of free breakfast, a terrace, and dry cleaning/laundry services at Hotel H21\. Free WiFi in public areas and a restaurant are available to all guests. 

You'll also enjoy the following perks during your stay:

- Free self parking
- English breakfast (surcharge), a roundtrip airport shuttle (surcharge), and ATM/banking services
- A 24-hour front desk, tour/ticket assistance, and a reception hall

Room features

All guestrooms at Hotel H21 include amenities such as room service. 

Other amenities include: 

- Bathrooms with showers and free toiletries
- 32-inch flat-screen TVs with cable channels
- Daily housekeeping and phones

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[Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=12413365&PinnedHotelID=12413365&HadPinnedHotel=true&regionId=-1&adults=2&comparePropertyIds=12413365,122651350,110814797,115748772)

## Property amenities

### Internet

- Available in some public areas: Free WiFi

### Parking and transportation

- Roundtrip airport shuttle (surcharge)
- Free self parking on site

### Food and drink

- Daily English breakfast available 7:00 AM to 10:00 AM for a fee: COP 6,000 per person
- A restaurant

### Family friendly

- Laundry facilities

### Conveniences

- 24-hour front desk
- ATM
- Laundry facilities

### Guest services

- Dry cleaning/laundry service
- Housekeeping (daily)
- Tour and ticket assistance

### Outdoors

- Terrace

### More

- Designated smoking areas
- Reception hall

## Room amenities

### Bathroom

- Free toiletries
- Hair dryer
- Private bathroom
- Shower
- Towels provided

### Entertainment

- 32-inch flat-screen TV with cable channels

### Food and drink

- Room service

### More

- Free local calls
- Phone

## Policies

### Check-in

Check-in start time: 10 AM; Check-in end time: noon

Minimum check-in age: 18 

### Check-out

Check-out before noon

### Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

### Access methods

Staffed front desk

### Pets

Pets not allowed (service animals welcome)

### Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

### Property payment types

## Important information

### Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property. 

### Optional extras

- Fee for English breakfast: approximately COP 6000 per person
- Airport shuttle fee: COP 45000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

### We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance. 

### Property is also known as

Hotel H21 Cali

Hotel H21

H21 Cali

Hotel H21 Cali

Hotel H21 Hotel

Hotel H21 Hotel Cali

## Frequently asked questions

### Is Hotel H21 pet-friendly?

### How much is parking?

### What time is check-in at Hotel H21?

### What time is check-out at Hotel H21?

### Does Hotel H21 provide a shuttle to the airport?

### Where is Hotel H21 located?

## Have a question?

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## Reviews

## Hotel H21 Reviews

7.4

### Good

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 8.2

Cleanliness

### 5.6

Location

### 7.8

Staff & service

### 7.8

Property conditions & facilities

10 - Excellent

7

8 - Good

15

6 - Okay

6

4 - Poor

1

2 - Terrible

3

## Reviews

### 8/10 Good

#### sandra

May 1, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LA ATENCIÓN DE LA NIÑA DE RECEPCION FUE EXCELENTE, MUY AMABLE

##### sandra

### 8/10 Good

#### Gerd

Oct 7, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Cali eine alte moderne Stadt

Das Hotel liegt leider in einer etwas schlechteren Gegend. Ich fand es trotzdem interessant, um nicht nur das aufpolierte Cali zu sehen. Zu Fuß ca 25 Minuten ins Zentrum, die sich aber lohnen. Nachts sollte man ein Taxi nehmen (ca 5000 Peso/1,50 Euro).Sichere Garage im Hotel für mein Motorrad.

##### Gerd

Stayed 2 nights in Oct 2017

### 8/10 Good

#### Sara

Sep 14, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ya la mayoría de personas sabemos que al llegar allá, No es la mejor zona ni la más segura. Pero en cuanto a otros aspectos todo fue Bueno, Es relativamente cerca a sitios turísticos y al centro de la ciudad, estuvimos muy cómodos y el desayuno estuvo bien

##### Sara

Stayed 3 nights in Sep 2017

### 8/10 Good

#### Luis

Aug 17, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

#### Bueno

Buena opción en cuanto a costo beneficio

##### Luis

Stayed 1 night in Aug 2017

### 4/10 Poor

#### ANDRES

Jun 1, 2017

Liked: Cleanliness

#### Abuso y engaño del Hotel

Regular porque el Hotel se encuentra ubicado en un barrio peligroso y de tolerancia; y efectua descuento anticipado a la tarjeta de crédito relacionada en garantía de la reserva.

##### ANDRES

Stayed 3 nights in May 2017

### 8/10 Good

#### JARDINES DE PAZ SA

May 16, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Hotel limpio

En general bien.

##### JARDINES DE PAZ SA

### 8/10 Good

#### Carlos

May 3, 2017

Liked: Property conditions & facilities

Disliked: Cleanliness, room comfort

#### Se esmeraron en la atención

La habitación tenía ropa de algún otro huésped debajo de la cama y en el closet, estuve 2 noches y no cambiaron las sábanas.

##### Carlos

### 8/10 Good

#### Verified traveller

Apr 6, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

#### Hotel agradable, muy buen desayuno

Buen hotel, excelente personal, desayuno estilo americano muy bueno, el sector baja algo de puntaje, pero para el turista es bueno, de lo mejor de cali a ese precio

##### Verified traveller

### 10/10 Excellent

#### Harold

Apr 3, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Limpio y excelente personal

Muy bien excelente atención

##### Harold

### 6/10 Okay

#### Verified traveller

Apr 2, 2017

Liked: Property conditions & facilities

#### Decent rooms but...

Not a good location. You are better off paying a few more dollars per night. The location is not safe nor is it pleasant. There are prostitutes in the street about a 30 second walk away and this is not a good thing. 

##### Verified traveller

### 2/10 Terrible

#### Verified traveller

Mar 27, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### decepcionante 

Por error tome el mes equivocado pero el día si era 24 pero de marzo. No de febrero, pero me cambiaron la fecha pero de igual forma me cobraron allá en efectivo y en la tarjeta. Lo mismo me sucedió con despegar y en el hotel solo me cambiaron el día y ya no fue necesario volver a pagar en el hotel Citi express. Aquí me generaron dos cobros es injusto 

##### Verified traveller

### 8/10 Good

#### isao

Mar 12, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### h21 cali first time

service is excellent but the area you have to be careful is not a good area is a shame because service is very nice

##### isao

### 6/10 Okay

#### Verified traveller

Mar 4, 2017

Liked: Cleanliness, staff & service, property conditions & facilities

#### Bien Ubicado relacionado al Centro.

Lo Personal fueron la salvacion del estadio. Buenas personas, muy organizadas!

##### Verified traveller

### 2/10 Terrible

#### Fer, Aruba

Feb 1, 2017

Disliked: Staff & service

#### Very dangerous area

Be carefull when choosing a hotel in places where not even the police enter out of fear of what may happen to them. The staff is really not helpfull and lied about us smoking in the room and wanted us to pay a smoking fee.

##### Fer

### 8/10 Good

#### Verified traveller

Jan 30, 2017

Liked: Cleanliness, staff & service, room comfort

This hotel is fine inside and a good value in that regard. I didn't get air conditioning yet it was a nice temperature for sleeping. I used the fan a little during the day and that was fine. The service staff are all very helpful and friendly. The street was okay during the day but I wouldn't want to go out at night. The MIO is three blocks away and I walked that far a few times without any issues in the evening after dark. So it is best for those who like taxis or have a car, or are at least able bodied men. The doors lock and also have a flimsy deadbolt, but they need to fix some of those as they don't align properly and won't close.

##### Verified traveller

### 6/10 Okay

#### Henry, Bogotá D.C.

Jan 23, 2017

Liked: Cleanliness, room comfort

Disliked: Staff & service

#### Ubicación no recomendada

La zona del hotel es ciertamente peligrosa. Los alrededores están llenos de habitantes de calle, trabajadoras sexuales y claramente no se puede llegar a pie aunque el sistema de transporte público queda muy cerca. Para alguien que no conoce la ciudad de Cali puede llevarse una amarga sorpresa.

##### Henry

### 6/10 Okay

#### rigaud, popayan

Jan 16, 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### bon hotel mais quartier industriel

bon

##### rigaud

### 8/10 Good

#### JOSE LUIS

Jan 15, 2017

Liked: Cleanliness, property conditions & facilities, room comfort

#### Agradable

Bien. Muy comodo para su precio

##### JOSE LUIS

### 2/10 Terrible

#### ANDRES

Jan 15, 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Hotel pesimo

Muy muy mal, fui engañado el hotel queda ubicado en plena olla literal de cali, por lo cual no se puede salie sino solo en taxi, pesima atencion del personal

##### ANDRES

### 6/10 Okay

#### Christiane

Dec 29, 2016

Disliked: Room comfort

#### Hôtel dans banlieue pourrie

Negatif

##### Christiane

### 6/10 Okay

#### Pierre

Dec 29, 2016

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

#### Zelie

Grande pub pour la feria de Cali on en tres loing

##### Pierre

### 10/10 Excellent

#### catalina

Dec 7, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Limpio y comodo

El servicio fue bueno, el personal amable. Lo único que recomiendo es la alimentación sin azucar

##### catalina

### 10/10 Excellent

#### Elizabeth

Nov 7, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Hotel Con Excelente Atención

Un hotel bueno para su precio

##### Elizabeth

### 8/10 Good

#### Verified traveller

Jul 24, 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### muy buen servicio

personal amable cerca al terminal y centros comuircales

##### Verified traveller

### 8/10 Good

#### Yuni, Medellin

Jun 24, 2016

Liked: Cleanliness, staff & service, room comfort

#### A quiet budget hotel 

I stayed three nights. It was very quiet&comfortable. The room was clean and all amenities worked. The receptionist was very kind and the free breakfast was tasty. Also, it took seven minutes walk to the Mio station. I will stay this hotel again when I visit Cali. Thanks a lot.

##### Yuni