Title: Neptuno Hotel & SPA - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Neptuno Hotel & SPA Hotel with 3 outdoor swimming pools, 3-minute walk to Museum of Tourism ![3 outdoor pools, a waterfall pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/6dd5573f.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room, Terrace (Interior Jacuzzi) | Terrace/patio](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/581210b1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/1dbc0792.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Premium Room, Terrace (Exterior Jacuzzi)](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/45452d0b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Snack bar](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/0101da6e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The eco-certified Neptuno Hotel & SPA near Calella Beach offers upscale comfort. Guests can enjoy a deep-tissue massage at the spa or relax at the sun-kissed poolside bar with loungers. The restaurant serves breakfast and dinner, and free in-room WiFi keeps everyone connected. 8.6 Excellent ## Popular amenities - Pet-friendly - Bar - Room service - Gym - Breakfast available - Spa ## Room options ### Check availability for these dates Tonight [Nov. 20 - Nov. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1276234&PinnedHotelID=1276234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=1276234&PinnedHotelID=1276234&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 21 - Nov. 22](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1276234&PinnedHotelID=1276234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-22&selected=1276234&PinnedHotelID=1276234&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1276234&PinnedHotelID=1276234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=1276234&PinnedHotelID=1276234&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1276234&PinnedHotelID=1276234&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=1276234&PinnedHotelID=1276234&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 19 of 19 rooms ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/444cb860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room, Balcony 8.0 Very good 2 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/f499dece.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Balcony (2 Adultos y 1 Niño) ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/f499dece.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room, Balcony (3 Adultos) 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - Sleeps 3 - 1 Double Bed ![Comfort Double Room Single Use](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/359ae756.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room Single Use ### Highlights Soundproofed Air conditioning Heating TV Premium bedding Separate bedroom Ceiling fan Private bathroom - 205 sq ft - Sleeps 1 - 1 Double Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/444cb860.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Single Use ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - Sleeps 1 - 1 Double Bed ![Double Room](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/5976d3dc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room 9.4 Exceptional 3 reviews ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding Separate bedroom - 205 sq ft - Sleeps 3 - 1 Queen Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/89d6599c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (2 Adults and 1 Child) ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Separate bedroom Premium bedding - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/13c4268e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (2 Adults and 2 Children) ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Separate bedroom - 205 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ![Premium Room, Balcony (Interior Jacuzzi)](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/cd972f86.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Balcony (Interior Jacuzzi) ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - Sleeps 3 - 1 Double Bed ![Premium Room, Terrace (Interior Jacuzzi)](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/52223d1d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Terrace (Interior Jacuzzi) ### Highlights Terrace Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - Sleeps 3 - 1 Double Bed ![Premium Room, Terrace (Exterior Jacuzzi)](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/66dbeb3a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, Terrace (Exterior Jacuzzi) ### Highlights Terrace Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - Sleeps 3 - 1 Double Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/f499dece.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (3 Adultos) ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding Separate bedroom - 205 sq ft - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/f499dece.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room (2 Adultos y 1 Niño) ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding Separate bedroom - 205 sq ft - Sleeps 3 - 1 Queen Bed and 2 Twin Beds ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/89d6599c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (3 Adults) ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding Separate bedroom - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/89d6599c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (2 Adults) ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding Separate bedroom - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/13c4268e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (2 Adults) ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/13c4268e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (2 Adults + 1 Child) ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/13c4268e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, Balcony (3 Adults) ### Highlights Balcony Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding - 205 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed and 1 Double Sofa Bed ![1 bedroom, premium bedding, in-room safe, desk](https://images.trvl-media.com/lodging/2000000/1280000/1276300/1276234/89d6599c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite (2 adults + 2 children) ### Highlights Soundproofed Air conditioning Heating Free cribs/infant beds TV Ceiling fan Premium bedding Separate bedroom - 205 sq ft - 1 bedroom - Sleeps 4 - 1 Queen Bed and 1 Double Sofa Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCalella-Hotels-Neptuno-Hotel-SPA.h1276234.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCalella-Hotels-Neptuno-Hotel-SPA.h1276234.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.61543%2C2.65999&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GHMbYtDF3f-pFu9jJES5glJHq9Y=) Carrer de Sant Josep, 82, Calella, 08370 #### What's nearby - Dalmau Park - 2 min walk - 0.2 km - St. Jaume Hospital - 3 min walk - 0.3 km - Calella Beach - 6 min walk - 0.6 km - Platja Garbi - 8 min walk - 0.7 km - Calella Lighthouse - 19 min walk - 1.6 km #### Getting around - Calella Station - 8 min walk - Barcelona El Prat Airport (BCN) - 62 min drive #### Restaurants - ‪Sapore D'Italia - ‬2 min walk - ‪Pastisseria Sauleda - ‬2 min walk - ‪La Tetera - ‬4 min walk - ‪Barzinho - ‬4 min walk - ‪la roda - ‬4 min walk ## About this property ### Neptuno Hotel & SPA Upscale hotel near Calella Beach Located close to Museum of Tourism and Calella Lighthouse, Neptuno Hotel & SPA provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a body treatment, a body wrap, and a massage at Shama Spa, the onsite spa. The on-site Mediterranean cuisine restaurant, La Fabrica, offers breakfast, dinner, and a poolside location. Stay connected with free in-room WiFi, and guests can find other amenities such as car rentals on site and a bar. You'll also enjoy perks such as: - 3 outdoor pools along with sun loungers and pool umbrellas - Buffet breakfast (surcharge), free bicycle rentals, and self parking (surcharge) - A roundtrip airport shuttle (surcharge), a waterfall pool, and a front-desk safe - Multilingual staff, a living plant wall, and an elevator Room features All 91 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like free WiFi and air conditioning. More conveniences in all rooms include: - Heating and ceiling fans - Recycling, LED light bulbs, and eco-friendly cleaning products - Bathrooms with eco-friendly toiletries and showers - TVs with satellite channels - Wardrobes/closets, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Reception](https://images.trvl-media.com/lodging/5000000/4770000/4762000/4761916/7e3b998a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Apartamentos Neptuno Calella - Pool - Spa - Pet-friendly - Free WiFi 8.0 Very good 57 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=4761916&PinnedHotelID=4761916&HadPinnedHotel=true®ionId=-1&adults=2) ![Rooftop terrace](https://images.trvl-media.com/lodging/2000000/1450000/1449500/1449405/720587fc.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### KAKTUS Hotel Kaktus Playa Calella - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle on request for a surcharge - Area shuttle (surcharge) - Secured, covered self parking on site (EUR 20 per night) - Wheelchair-accessible parking available - Onsite parking options include a garage ### Food and drink - Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 10.50 for children - A bar/lounge - A coffee shop/cafe - A restaurant - Hosted evening meal available daily for a fee of EUR 25 - Snack bar/deli ### Restaurants on site - La Fabrica - Restaurante Neptuno ### Things to do - 3 outdoor pools - Billiards/pool table - Free bicycle rentals - Full-service spa - Gym - Sauna - Steam room - Waterfall pool ### Family friendly - 3 outdoor pools - Laundry facilities - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Pool loungers - Pool umbrellas - Terrace ### Full-service spa - Aromatherapy - Ayurvedic treatments - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Hot stone massages - Hot tub - Sauna - Spa open daily - Sports massages - Steam room - Treatment room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Portable hoist available - Stair-free path to entrance - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 2 buildings - 4 floors - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Banquet hall - Built in 1961 - Comprehensive recycling policy - Eco-friendly cleaning products used - Living plant wall - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Hair dryer - Private bathroom - Shower - Slippers - Towels provided ### Entertainment - TV with satellite channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Ceiling fan - Cleaning products are eco-friendly - Desk - Eco-friendly toiletries - Energy-saving switches in guestrooms - Heating - Laptop-compatible safe - LED lighting - Mobile key entry - Phone - Recycling - Soundproofed rooms - Water-efficient showers - Water-efficient toilets ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: 10:00 PM Minimum check-in age: 18 ### Check-out Check-out before 10:00 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk, smart lock ### Pets Pets allowed for an extra charge of EUR 15 per pet, per night, plus a deposit of EUR 50 per stay Service animals are welcome, and are exempt from fees 1 total (up to 44 lbs per pet) Pets cannot be left unattended Food and water bowls are available ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 1.32 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately EUR 15 for adults and EUR 10.50 for children - Airport shuttle fee: EUR 150 per vehicle (one-way, maximum occupancy 6) - Covered self parking fee: EUR 20 per night - Pet deposit: EUR 50 per stay - Pet fee: EUR 15 per pet, per night - Service animals are exempt from fees - Hosted evening meal: EUR 25 The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310, HB-000310 ### We should mention Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation Only registered guests are allowed in the guestrooms Guests under 18 years old are not allowed in the spa ### Property is also known as Hotel Neptuno Hotel Neptuno Calella Neptuno Calella Neptuno Hotel Hotel Neptuno Neptuno Hotel & SPA Hotel Neptuno Hotel & SPA Calella Neptuno Hotel & SPA Hotel Calella ## Frequently asked questions ### Does Neptuno Hotel & SPA have a pool? > Yes, this property has 3 outdoor pools. ### Is Neptuno Hotel & SPA pet-friendly? > Yes, this hotel allows pets (limit 1 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of EUR 50 per stay and a fee of EUR 15 per pet, per night. Service animals are exempt from fees. ### How much is parking? > Self parking is available for EUR 20 per night. ### What time is check-in at Neptuno Hotel & SPA? > Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. ### What time is check-out at Neptuno Hotel & SPA? > Check-out is at 10:00 AM. ### Does Neptuno Hotel & SPA provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of EUR 150 per vehicle applies. ### Where is Neptuno Hotel & SPA located? > Situated near the beach, this spa hotel is within a 15-minute walk of Museum of Tourism and Calella Beach. Calella Lighthouse and Pineda de Mar Beach are also within 3 mi (5 km). Calella Station is 8 minutes by foot. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Neptuno Hotel & SPA Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 17 8 - Good 15 6 - Okay 4 4 - Poor 0 2 - Terrible 1 ### 8.4/10 Cleanliness ### 8.8/10 Staff & service ### 8.6/10 Amenities ### 9.0/10 Property conditions & facilities ### 8.8/10 Eco-friendliness ### 10/10 Excellent #### Stian Aug 5, 2024 Liked: Staff & service, amenities, property conditions & facilities Friendly and helpful staff at the hotel ##### Stian Stayed 8 nights in Jul 2024 ### 8/10 Good #### Gulam Aug 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice small hotel. Evening meal was perfect. Food made freshly. The salmon was really good. ##### Gulam Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Ebenezer May 27, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This hotel is so lovely. Very nice 👌 ##### Ebenezer Stayed 4 nights in May 2024 ### 8/10 Good #### WEINA May 2, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jacuzzi not well maintained and also not good at sound proofing ##### WEINA Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### Verified traveller Apr 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fantastic. Basic and small but quirky and bright room, and it had everything. Very nice breakfast, friendly colleagues, a great massage, nice little rooftop with pool where to hide from the streets below. ##### Verified traveller Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### DIANE May 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Brilliant stay Lovely well located boutique hotel. Friendly staff. Comfortable clean room. Free safe. Nice small sunbathing area and pool. Nice continental breakfast. Yummy muffins. Overall perfect stay. Easy walking distance to shops and restaurants. 10 mins to train station and beach ![View from balcony ](https://a.travel-assets.com/ugc/hotel-reviews/ADE95E818D969EB6C3DDF3209E90D052B71A03CD1653830032835.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Sunbathing area](https://a.travel-assets.com/ugc/hotel-reviews/B696414B8EBBE0155D67341F9C137E7D3085D1EC1653830081197.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DIANE Stayed 6 nights in May 2022 ### 8/10 Good #### Denis May 29, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good ##### Denis Stayed 2 nights in May 2023 ### 10/10 Excellent #### Stephen Jul 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel was really nice and staff where helpful but didn’t expect to pay 50 euro room deposit incase you stole a towel 😩 ##### Stephen Stayed 7 nights in Jul 2022 ### 6/10 Okay #### Brian Thomas Jul 17, 2024 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities Liked the modern appearance and style, and the restaurant and bar facilities. However the hotel lacks a decent size swimming pool. I feel that the hotel room was not up to the standard of a four star hotel as the wardrobe had no door, and only 6 clothes hangers on the rail and most importantly no drawers at all for the storage of clothes. I dont expect to be living out of a suitcase in a four star. But the bed and aircon were excellent ##### Brian Thomas Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Demetria Jun 29, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities Overall, my stay was fine and I appreciated the location and price. However, I did want to share some feedback regarding my experience. Unfortunately, the air conditioning in my room was not working, and the only offered solution was to switch rooms at 2 AM, which was far from ideal. I brought my his issue to their attention at 8 PM. I ended up not switching due to me leaving in the AM. However, there was no mention of compensation for the inconvenience, and I ended up trying to sleep in the heat the room was 29°C (84°F) with the door open, only to be woken repeatedly by the squeaky door hinge and other guests walking by. Frankly, the room should not have been offered to guests until the air conditioning is properly fixed. Additionally, the shower area was not properly cleaned. There was visible grime and nearly an inch of dust on the soap containers, which was disappointing. While I understand this is a budget-friendly option, basic cleanliness and a functioning room temperature are minimum expectations. I hope you’ll consider addressing these issues and I would appreciate some form of reimbursement for the uncomfortable night. ##### Demetria Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Azra Jul 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Glad gäst Mycket trevligt hotell! Alla i personalen var trevliga och eloge till kocken som stekte ägg och omelette på morgonen, äkta king. Lite lyhört tyvärr, så man kan bli väckt av grannar som slänger igen dörren till sina rum efter sig. Annars fanns inget annat att ”klaga” på. ##### Azra Stayed 6 nights in Jul 2025 ### 8/10 Good #### Thibault Aug 30, 2024 Liked: Cleanliness, staff & service, property conditions & facilities \+ Hébergement confortable. Facilement accessible et bien placé. Nourriture fraîche et de qualité. - Manque d’un étendoir ou terrasse pour sécher les serviettes (chambre 102). Les femmes de ménages qui nettoient à partir de 7h30 dans un boucan pas possible, adieu la grasse matinée… L’eau du dîner servie et payante (2,80€ le litre) alors qu’il vient du robinet, très moyen ! ##### Thibault Stayed 4 nights in Aug 2024 ### 10/10 Excellent #### Zeradasht Jul 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wir waren insgesamt 8 Tage dort. Mitarbeiter inklusive dem Reinigungspersonal waren immer super nett und gut gelaunt. Das buffet war nicht sehr abwechslungsreich aber dafür übersichtlich, frisch und lecker. Alles in einem haben wir uns sehr wohl gefühlt. ##### Zeradasht Stayed 7 nights in Jul 2024 ### 6/10 Okay #### Berthel Jul 6, 2024 Liked: Cleanliness, staff & service Net hotel Plus; - midden in centrum - uitgebreid ontbijt -pas om 12.00 uitchecken -bus op 1 min lopen, trein 10 min lopen Min -3 superkleine zwembadjes 90cm diep met troebel water - handdoeken 1x / 3 dagen - beddengoed 1x / wk -douche smerig(schimmel) -geen balkon (natte handdoeken niet te drogen) -veel ouderen (ik was met 2 tieners) -strand met steentjes ##### Berthel Stayed 7 nights in Jun 2024 ### 10/10 Excellent #### guy Jun 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Rien à redire sur cet hôtel. Situation géographique bonne. Les hôtesses d’accueil pourraient parler français ou avoir des notions. Le restaurant agréable, plats variés mais la nourriture « tiède ». ##### guy Stayed 7 nights in Jun 2024 ### 8/10 Good #### Semen Aug 29, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Sind sehr zufrieden, jedoch sind Parkplatzprese zu hoch ##### Semen Stayed 4 nights in Aug 2023 ### 8/10 Good #### Heiko Aug 2, 2023 Liked: Cleanliness, amenities, property conditions & facilities Der sevice war unzufrieden, nach dem essen wurde man nicht bedient die servicekräfte sind an einem vorbei gelaufen ohne einmal zu fragen ob man etwas trinken möchte. Es war eine live musik auf der terasse und hätte gerne was getrunken man merkte es fühlte sich keiner zuständig. Ein mangel des service , die leute richtig einzuteilen. Aber das hotel war top. ##### Heiko Stayed 6 nights in Jul 2023 ### 8/10 Good #### Samuel Aug 19, 2022 Liked: Property conditions & facilities, room comfort #### Service à revoir Au check-in, l’accueil était antipathique. De plus, il est interdit d’apporter des boissons ou de la nourriture dans les chambres. Évidemment, personne ne te prévient et quand tu demandes des glaçons pour te servir un verre dans la chambre, le barman t’agresse presque pour te dire que tu ne peux pas et qu’il ne peut même pas te donner un verre vide. C’est assez inédit comme politique, surtout pour un 4 étoiles. Le réceptionniste nous a renseigné les mauvaises heures du petit-déjeuner : 7:30 à 11:00. Quand tu arrives le vendredi matin à 10:20, la serveuse te dit que le buffet est fermé. Le petit-déjeuner est servi jusqu’à 10:00 en semaine et jusqu’à 11:00 uniquement le samedi et le dimanche. Heureusement, la serveuse du bar a fait son possible pour nous servir une assiette garnie. Par contre, pas un mot du réceptionniste, pas d’excuses, rien alors que l’erreur venait de lui…Une fois de plus, super service pour un 4 étoiles!!! À part tous ces accros, la chambre est confortable et l’hôtel est moderne. ##### Samuel Stayed 4 nights in Jun 2022 ### 8/10 Good #### Alain Aug 9, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Séjour en amoureux Mon séjour en amoureux fût excellent. Nous avons profité également des packs proposés par l'hôtel qui sont très avantageux. Les repas sont correct et assez variés. Le personnel est souriant et patient. Seul petit bémol, les autres clients qui oublient qu'ils ne sont pas les seuls en vacances. ##### Alain Stayed 6 nights in Aug 2022 ### 10/10 Excellent #### Evelyne Jul 29, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort C'est un hôtel qui a été rénové récemment. Il est vraiment très beau ##### Evelyne Stayed 4 nights in Jul 2022 ### 8/10 Good #### Lidia Jun 11, 2022 Liked: Staff & service, property conditions & facilities, room comfort En el restaurante había algún vaso sucio ##### Lidia Stayed 1 night in Jun 2022 ### 8/10 Good #### Reto Aug 19, 2025 ##### Reto Stayed 2 nights in Aug 2025 ### 8/10 Good #### Tor May 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tor Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### Ian Apr 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Ian Stayed 7 nights in Apr 2025 ### 8/10 Good #### Verified traveller Apr 22, 2025 Liked: Staff & service, property conditions & facilities, room comfort Disliked: Cleanliness ##### Verified traveller Stayed 9 nights in Apr 2025 ## Expedia's Latest Trends ### Hotels > [Occidental Torremolinos Playa](https://www.expedia.ca/Torremolinos-Hotels-Occidental-Torremolinos-Playa.h1909874.Hotel-Information) > > [Boutique Hotel Villa Gala](https://www.expedia.ca/Cadaques-Hotels-Boutique-Hotel-Villa-Gala.h20608263.Hotel-Information) > > [Hotel Vibra Mare Nostrum](https://www.expedia.ca/Ibiza-Town-Hotels-Hotel-Playasol-Mare-Nostrum.h1200270.Hotel-Information) > > [Iberostar Heritage Grand Mencey](https://www.expedia.ca/Santa-Cruz-De-Tenerife-Hotels-Iberostar-Heritage-Grand-Mencey.h17496.Hotel-Information) > > [The Unexpected Ibiza Hotel - Ushuaïa Club entrance included](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Ushuaia-Ibiza-Beach-Hotel.h910196.Hotel-Information) > > [Nobu Hotel Ibiza Bay](https://www.expedia.ca/Ibiza-Town-Hotels-Nobu-Hotel-Ibiza-Bay.h17675282.Hotel-Information) > > [Ocean House Costa del Sol, Affiliated by Meliá](https://www.expedia.ca/Torremolinos-Hotels-Ocean-House-Costa-Del-Sol.h72084.Hotel-Information) > > [xxxxxxxxxx](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Xxxxxxxxxx.h38262598.Hotel-Information) > > [Apartamentos Sal Rossa](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Apartamentos-Sal-Rossa.h16434480.Hotel-Information) > > [Hotel Marqués de Riscal, a Luxury Collection Hotel, Elciego](https://www.expedia.ca/Elciego-Hotels-Hotel-Marques-De-Riscal.h1523319.Hotel-Information) > > [Hotel Apartamentos Bajondillo](https://www.expedia.ca/Torremolinos-Hotels-Hotel-Apartamentos-Bajondillo.h1475566.Hotel-Information) > > [Marriott's Marbella Beach Resort](https://www.expedia.ca/Marbella-Hotels-Marriotts-Marbella-Beach-Resort.h903183.Hotel-Information) > > [Hotel Santa Marta](https://www.expedia.ca/Lloret-De-Mar-Hotels-Hotel-Santa-Marta.h428543.Hotel-Information) > > [Grand Palladium White Island Resort & Spa - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-White-Island-Resort-Spa-All-Inclusive.h9778941.Hotel-Information) > > [The Ritz-Carlton Tenerife, Abama](https://www.expedia.ca/Guia-De-Isora-Hotels-The-Ritz-Carlton.h1338023.Hotel-Information) > > [Melia Costa Del Sol](https://www.expedia.ca/Torremolinos-Hotels-Melia-Costa-Del-Sol.h525750.Hotel-Information) > > [Iberostar Selection Playa de Muro Village](https://www.expedia.ca/Muro-Hotels-Iberostar-Selection-Playa-De-Muro-Village.h1734031.Hotel-Information) > > [Gran Hotel Sóller](https://www.expedia.ca/Soller-Hotels-Gran-Hotel-Soller.h1129700.Hotel-Information) > > [Sol Torremolinos - Don Pablo](https://www.expedia.ca/Torremolinos-Hotels-Sol-Torremolinos-Don-Pablo.h73385.Hotel-Information) > > [The Site Hotel Ibiza – New Opening 2026](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-The-Site-Hotel-Ibiza-New-Opening-2026.h7065553.Hotel-Information) > > [Le Meridien Ra Beach Hotel & Spa](https://www.expedia.ca/El-Vendrell-Hotels-Le-Meridien-Ra-Beach-Hotel-Spa.h1175187.Hotel-Information) > > [Grand Palladium Select Palace Ibiza - All Inclusive](https://www.expedia.ca/Sant-Josep-De-Sa-Talaia-Hotels-Grand-Palladium-Palace-Ibiza-Resort-Spa.h1439711.Hotel-Information) > > [Hotel Best Semiramis](https://www.expedia.ca/Puerto-De-La-Cruz-Hotels-Hotel-Best-Semiramis.h2335300.Hotel-Information) > > [Bahia Principe Fantasia Tenerife - All Inclusive](https://www.expedia.ca/San-Miguel-De-Abona-Hotels-Bahia-Principe-Fantasia-Tenerife-All-Inclusive.h21628653.Hotel-Information) > > [Hotel Riu Monica - Adults Only](https://www.expedia.ca/Nerja-Hotels-Hotel-Riu-Monica-Adults-Only.h1096993.Hotel-Information) > > [Iberostar Waves Royal Andalus](https://www.expedia.ca/Chiclana-De-La-Frontera-Hotels-Iberostar-Royal-Andalus.h2858301.Hotel-Information) > > [NYX Hotel Ibiza - Adults Only](https://www.expedia.ca/Sant-Antoni-De-Portmany-Hotels-Alua-Hawaii-Ibiza.h1134236.Hotel-Information) > > [Sol Principe](https://www.expedia.ca/Torremolinos-Hotels-Sol-Principe.h902884.Hotel-Information) > > [Club La Santa - all sports inclusive](https://www.expedia.ca/Tinajo-Hotels-Club-La-Santa-All-Sports-Inclusive.h10481064.Hotel-Information)