Butler Vacation Packages

The young lady at the front desk was absolutely delightful...the rooms were clean but very cold and the hot water wasnt so hot. Outside of that the place was close to everything, clean, and safe.

The location is great and the rooms are good but the service was disappointing. The front desk staff came across as snobby and unwelcoming. Simple questions were met with snappy responses, which made it feel like I was being talked down to instead of helped. There was also a basic billing issue that the staff could not handle properly. Breakfast was included in my rate, but it was not reflected correctly on the bill. It took two phone calls and then an in-person conversation to get it fixed, which should not have been necessary. The restaurant service was not much better. The waitstaff seemed to avoid eye contact and were hard to get help from. Overall, the property itself is solid but the attitude of the staff and the difficulty fixing a simple billing issue left a poor impression.

No seating on balcony.

It was so nice, and it is a college campus, so it is really safe. Pet-friendly and good breakfast. Parking is way too expensive. No need to charge $50 a night when there is plenty of parking.

I think service was the most disappointing at front desk and restaurant . The host Also , we ended up going to Riggs for breakfast one morning because the breakfast menu was very mediocre and eating it for 3 days in a row got very old . Dinner menu is not bad but also only if you eat there once , they don’t even offer daily specials that would add a little variety .