Branson Craft Mall

Location was great, staff are very helpful. Pool was great. Room was clean besides towels were dirty and hard. Room was a little dated and definitely not high end by ay means but for a quick little trip it was good. I really hope they get the stairs besides the office fixed, it's an eye sore and very inconvenient to have to walk all the way around. It is on a very steep hill.

From the moment we arrived, we knew this place was special. It was already dark outside, but the property felt so warm and inviting. Families were gathered everywhere—people were watching a movie from the pool, others were sitting around fire pits making s’mores, and when I went inside to check in, there was a family playing a board game in the lobby. It honestly felt like stepping back to a simpler time when families spent quality time together instead of staring at screens. The family bunk room was perfect for our family of five. It was comfortable, well-designed, and gave everyone plenty of space. We also loved the complimentary continental breakfast, free parking, and all the family-friendly activities. It’s easy to see why they’re known for their family experience. The staff was incredibly courteous and friendly, making us feel welcome from the moment we arrived. This place is truly something special, and we will definitely be back!

After we checked in you go to the next counter and get your parking pass. He says Expedia has a discount for shows. I'm thinking like something so different. They hit you up for 2 hours of trying to sell you vacation package. I wasn't aware of this. The pools were nice to swim in. I booked this hotel for the water slide and of course it was broke! Didn't offer a discount on next time stay. That was disappointing along with the roaches in our bed and on the wall. I thought for sure the manager would say like 50% off your next stay! I didn't complain just showed him the pictures of the roaches so they can spray because your next guest might not be nice like I'm being. The food was good. Happy hour at 4 to 6 and had really good fried pickles and nachos. They gave us complimentary fries with delicious sauce. Loved the big in door pool.