Verified
10/10 Excellent
ANDRES
Feb 12, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel, súper recomendado
ANDRES
Stayed 1 night in Feb 2020
Hotel Fénix Real
3.0 star property
Guests start their mornings with a delicious breakfast, connect over complimentary coffee and tea in the lobby, or venture to nearby Andino Shopping Center
Choose dates to view prices
Photo gallery for Hotel Fénix Real
Hotel Fénix Real welcomes travelers to Bogotá's heart with a full breakfast and cozy coffee shop. Guests enjoy in-room WiFi, lobby refreshments, and assistance from multilingual staff. The concierge team consistently earns praise for their helpful service.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Breakfast included
- Parking included
- Free WiFi
- Business services
- Laundry
- Housekeeping
Room options
Check availability for these dates
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Double Room
Double Room
- 172 sq ft
- Sleeps 2
- 1 Double Bed
- Free WiFi
View all photos for Triple Room
Triple Room
- 194 sq ft
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
- Free WiFi
View all photos for Junior Suite
Junior Suite
- 215 sq ft
- Sleeps 2
- 1 Double Bed
- Free WiFi
View all photos for Studio Suite
Studio Suite
- 538 sq ft
- Sleeps 2
- 1 Double Bed
- Free WiFi
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About the area
Located in Barrios Unidos, a neighborhood in Bogotá, Hotel Fénix Real is in a shopping district. Andino Shopping Center and Unicentro Bogotá are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore 93 Park and Monserrate. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Estadio Nemesio Camacho. Visit our Bogotá travel guide
Carrera 19 No. 71 A 30, Bogotá, Distrito Capital, 111221
What's nearby
Lourdes Square16 min walk - 1.4 km
Movistar Arena6 min drive - 2.5 km- Avenida Chile Shopping Center10 min walk - 0.9 km
- Virrey Park4 min drive - 3.3 km
- Andino Shopping Center5 min drive - 1.5 km
Getting around
- Estación Usaquén Station12 min drive
- La Sabana de Bogotá Station23 min drive
- El Dorado Intl. Airport (BOG)28 min drive
Restaurants
- Coctel del Mar5 min walk
- Empanadas Tipicas Agrocampo5 min walk
- Longos2 min walk
- Revolution Bar7 min walk
- Planta Cerveceria BBC5 min walk
About this property
Hotel Fénix Real
- Hotel near 93 Park
- Located close to Andino Shopping Center, Hotel Fénix Real provides free full breakfast, a coffee shop/cafe, and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
- You'll also find perks like:
- Free self parking
- Smoke-free premises, coffee/tea in the lobby, and concierge services
- A 24-hour front desk, multilingual staff, and a front-desk safe
- Room features
- All guestrooms at Hotel Fénix Real boast comforts such as free WiFi and minibars.
- More amenities include:
- Bathrooms with showers
- TVs with cable channels
- Daily housekeeping and desks
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Onsite parking available only on request
- Free self parking on site
- Limited onsite self parking
Food and drink
- Free full breakfast available daily 7:30 AM to 9:00 AM
- A coffee shop/cafe
- Coffee and tea in common areas
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
Business services
- Computer station
More
- Smoking not allowed
Room amenities
Bathroom
- Private bathroom
- Shower
- Towels provided
Entertainment
- TV with cable channels
Food and drink
- Minibar
More
- Desk
Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Frequently asked questions
Is Hotel Fénix Real pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Fénix Real?
Check-in start time: 12:30 PM; Check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Hotel Fénix Real?
Check-out is at noon.
Where is Hotel Fénix Real located?
Located in Barrios Unidos, this hotel is within 1 mi (2 km) of Avenida Chile Shopping Center and Andino Shopping Center. 93 Park is 1.8 mi (2.9 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Fénix Real Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.8
Cleanliness
7.4
Location
7.8
Staff & service
7.2
Property conditions & facilities
Rating 10 - Excellent. 14 out of 64 reviews
10 - Excellent
14
Rating 8 - Good. 24 out of 64 reviews
8 - Good
24
Rating 6 - Okay. 18 out of 64 reviews
6 - Okay
18
Rating 4 - Poor. 4 out of 64 reviews
4 - Poor
4
Rating 2 - Terrible. 4 out of 64 reviews
2 - Terrible
4
Reviews
Verified
2/10 Terrible
Verified traveller
Jan 25, 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene ascensor, hay que subir las escaleras con todo y maletas son muchas. Me cobraron 15 mil pesos porque disque habia una mancha de maquillaje en mi toalla de baño. El desayuno feo y el mismo, tienen un restaurante donde la comida es horrible y cara. No lo recomiendo te quieren sacar plata por todo y no está en una zona segura...
Verified traveller
Stayed 2 nights in Jan 2020
Verified
8/10 Good
BORIS EDUARDO
Jan 21, 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención y las instalaciones en general limpias con orden y aseo impecable.
BORIS EDUARDO
Stayed 1 night in Jan 2020
Verified
8/10 Good
LouisBrito
Dec 1, 2019
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good attention to guest
Garage a little too small
LouisBrito
Stayed 2 nights in Nov 2019
Verified
6/10 Okay
Andrea
Nov 30, 2019
Disliked: Staff & service, room comfort
La ubicación de habitación fue confusa, nunca fueron claros con los horarios para desayunos
Andrea
Stayed 1 night in Nov 2019
Verified
10/10 Excellent
Alondra
Nov 27, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un excelente lugar para hospedarse, muy privado y tranquilo.
Muy limpio y el personal ofrece un excelente servicio.
Alondra
Stayed 2 nights in Nov 2019
Verified
6/10 Okay
Juan Carlos
Nov 18, 2019
Liked: Cleanliness
Disliked: Room comfort
Ingreso de personas a la madrugada
Ingreso de personas en horas de la madrugada interrumpiendo el descanso de los demás huéspedes.
Juan Carlos
Stayed 1 night in Nov 2019
Verified
10/10 Excellent
ANGELICA
Oct 30, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen servicio
Muy buena ubicación, muy buen servicio, la habitación cómoda y el desayuno muy completo, sin dudar cuando vuelva a Bogotá me hospedaré nuevamente allí
ANGELICA
Stayed 1 night in Oct 2019
Verified
2/10 Terrible
Federico
Oct 28, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recomendado.
Pésimo hotel, la atención es demasiado mala, las instalaciones están deterioradas, el aseo es deficiente.
Las tuberías no funciona.
No entregan el comprobante de pago toca exigirlo y cuando se hace se molestan.
Debe ser la última opción de alojamiento.
Federico
Stayed 1 night in Oct 2019
Verified
8/10 Good
John
Sep 7, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, lovely staff,
John
Stayed 1 night in Sep 2019
Verified
8/10 Good
Juan
Jul 19, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy limpio y bueno el servicio..
Juan
Stayed 2 nights in Jul 2019
Verified
10/10 Excellent
Verified traveller
May 11, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel económico bien ubicado
Buen servicio, el personal siempre dispuesto a ayudar
Verified traveller
Stayed 3 nights in May 2019
Verified
10/10 Excellent
Verified traveller
Apr 7, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno, muy recomendado
El hotel es muy bueno, es comodo limpio, ma atención es muy buena.
Pensé que se escucharía mucho ruido pero no fue así, es muy tranquilo en realidad.
La ubicación es muy buena.
Solo creo que deberían mejorar el desayuno, dar mas opciones, no solo un tipo de huevos o no solo huevos, cambiar la arepa y servirlo un poco mas bonito. Nada más.
Verified traveller
Stayed 2 nights in Mar 2019
Verified
6/10 Okay
Gerson Hair
Mar 4, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No son claros con los pagos adicionales que se presentan. Si hay que pagar por algo o un daño. Se hace pero deben ser claros con las políticas. Dan la sensación de que no son reales.
Gerson Hair
Stayed 3 nights in Feb 2019
Verified
6/10 Okay
Verified traveller
Feb 18, 2019
Liked: Staff & service
para una noche no más
Muy normal, a la hora sólo tenían disponible un apartaestudio cruzando la calle.
Amplio pero la cama algo incómoda, las toallas no muy buenas y el desayuno muy básico. Tiene parqueo psra unos 5 vehículos.
Verified traveller
Stayed 1 night in Feb 2019
Verified
6/10 Okay
Katherina
Feb 13, 2019
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ruidoso
Hacia demasiado ruido y estaba sucio
Katherina
Stayed 1 night in Feb 2019
Verified
8/10 Good
Verified traveller
Jan 25, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación y muy buena atención y limpieza. Instalaciones un poco antiguas pero las remodelaciones lonhace ver bien
Verified traveller
Stayed 1 night in Jan 2019
Verified
8/10 Good
Verified traveller
Jan 24, 2019
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno lo unico es no cambian el desayuno puro huevo revueltos todos los días
Verified traveller
Stayed 2 nights in Jan 2019
Verified
10/10 Excellent
José
Jan 9, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena la atención del personal, hubo un tema referente a los desayunos por ser días festivos pero al final resolvieron y me hicieron un descuento en la tarifa de la primera noche. Si me preguntaran si volvería a ir, mi respuesta sería "SI".
José
Stayed 8 nights in Dec 2018
Verified
6/10 Okay
Verified traveller
Jan 9, 2019
Liked: Cleanliness, staff & service
Helpful staff, willing to go above and beyond, but hotel resources are limited.
Verified traveller
Stayed 2 nights in Jan 2019
Verified
8/10 Good
Juan Carlos
Jan 8, 2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atención
Juan Carlos
Stayed 3 nights in Jan 2019
Verified
8/10 Good
Verified traveller
Nov 26, 2018
El personal es muy amable.
Verified traveller
Stayed 2 nights in Nov 2018
Verified
6/10 Okay
Enar
Nov 22, 2018
Liked: Cleanliness, staff & service, room comfort
El hotel esta muy bien ubicado, las instalaciones son decentes, sin embargo están deterioradas y se nota la falta de renovación. En cuanto al personal puede decir que son amables y cordiales. Otro factor que note mucho en esta estancia fue el ruido.
Enar
Stayed 2 nights in Nov 2018
Verified
10/10 Excellent
Adam
Oct 13, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overall. Second time staying here and keep coming back.
Adam
Stayed 2 nights in Oct 2018
Verified
10/10 Excellent
Anthony
Sep 21, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bogota surgery stay
very helpful, Customer service, very responsive to any issues and accommodating to Luz marina Salcedo, who was there for surgery. Thanks for all your help
Anthony
Stayed 4 nights in Sep 2018