Forfaits vacances – Avon Park

It was a large beautiful room And they were there to help if you needed but left you alone and happy

Hôtel de charme! Personnel vraiment agréable et accueillant qui a le sens de l' hospitalité. Nous avons reçu un surclassement offert en chambre Deluxe vue lac. Très belle déco, jolie vue, propre, confortable. Petit déjeuner servi en chambre. C'est un établissement qui a une âme et du charme, qu on ne voit pas partout et c'est une expérience authentique du charme de la Floride. Je conseille de prendre une chambre vue lac car la zone est bruyante entre deux routes passantes.

- the room we stayed in was pretty outdated. the toilet seat, closet and all. - the food options were not as we expected. the property advertises some other restaurant type options, but those are basically containers that server food. which none of them were open - the main riverside market buffet was ok. but no real varieties, like there are some snippets of asian food, 2 dishes. i would have expected more food options and varieties - the childrens pool was closed - the elevator wasnt working and we had to carry our luggage up to the 2nd floor. all in all it is a good try to have an all-inclusive hotel in the states, but i think it should offer more.

The TV wouldn’t work with the remote we were given, so we called down multiple times for help and either no one would answer the phone or they would come to the room with no solutions. After multiple attempts for calling for help, we went to the front desk and were given multiple remotes to try on our own. No one came to help the entire stay so we had no TV in the room to work. All we were told is “we can have a complimentary snack”. There were families at the pool drinking and smoking cigarettes / weed that were not being controlled by staff members. We asked for sheets for the pull out couch and were told to come grab them from the front desk (since they weren’t in the room like advertised) because there was “no staff available”.