Skip to main content

Hotel New Akao

4.0 star property
Travelers unwind in seven rejuvenating hot springs at this welcoming retreat, with a complimentary shuttle making nearby attractions easily accessible

Choose dates to view prices

Hotel New Akao, near Atami Castle, offers families a comfy stay with an indoor mineral hot spring and six more soaking options. Enjoy the garden's fresh air or try fishing. Guests appreciate the attentive staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About this property

Hotel New Akao

  • Upscale family-friendly hotel near Atami Sun Beach
  • Located close to Atami Castle and MOA Museum of Art, Hotel New Akao provides an indoor mineral hot spring (onsen), a garden, and an arcade/game room. Active travelers can enjoy cycling, fishing, and snorkeling at this hotel. For some rest and relaxation, visit the 6 indoor hot springs or the sauna. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
  • Other perks include:
    • Buffet breakfast (surcharge), a free area shuttle, and bike rentals
    • Hot springs on site, self parking (surcharge), and an electric car charging station
    • An elevator, a front-desk safe, and a 24-hour front desk
    • Guest reviews give good marks for the helpful staff
  • Room features
  • All 350 rooms have comforts such as air conditioning, as well as perks like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
  • Extra amenities include:
    • Bathrooms with deep soaking tubs and toilets with electronic bidets
    • Wardrobes/closets, refrigerators, and daily housekeeping

Similar properties

Hot springs
Atami Korakuen Hotel
Atami
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.0 out of 10, Wonderful, 398 reviews
The price is CA $207
CA $233 total
Jun 15 - Jun 16
Atami Korakuen Hotel
Compare similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: JPY 200.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2970 for adults and JPY 1650 for children
  • Uncovered self parking fee: JPY 1000 per night
  • Hosted evening meal: JPY 8250

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel New Akao pet-friendly?

Yes, pets are allowed at this property.

How much does it cost to stay at Hotel New Akao?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Hotel New Akao on Jun 3, 2026 start from CA $248, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for JPY 1000 per night.

What time is check-in at Hotel New Akao?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Hotel New Akao?

Check-out is at 10:00 AM.

Where is Hotel New Akao located?

This family-friendly Atami hotel is located near the beach, within 1 mi (2 km) of Atami Castle and Atami Sun Beach. MOA Museum of Art and Manazuru Peninsula are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Reviews

8.4

Very good

8.0

Cleanliness

7.8

Amenities

8.2

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 536 out of 1275 reviews
Rating 8 - Good. 470 out of 1275 reviews
Rating 6 - Okay. 177 out of 1275 reviews
Rating 4 - Poor. 70 out of 1275 reviews
Rating 2 - Terrible. 22 out of 1275 reviews

Reviews

Verified

10/10 Excellent

Carole Ann

Liked: Cleanliness, staff & service, amenities
Room was spacious, and food selection was top notch! Appreciated the courtesy shuttle. The location is a bit out of the way, so be sure to take advantage of the hotel's amenities. Enjoyed our seat
Sunrise from our room
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Purchase the dinner and breakfast—excellent buffets and beautiful dining room. Hotel has extraordinary ocean view. No need to leave the property as it has 3 onsens, restaurants, and activities.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Bhakti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility is amazing for family. There is a private bath you can book, it's worth it.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Rena

Liked: Cleanliness, amenities, property conditions & facilities
This place is huge - the opposite of cozy. But if you can ignore the cruise liner atmosphere, it's a great value. The rooms are large with magnificent views, and the onsens are beautiful. Both breakfast and dinner are included, and though it's all a bit over the top, it's buffet so you can eat what you want. One day was enough for me, but I thoroughly enjoyed it.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, lots of the hot spring facilities and very nice buffe style dishes. Good view of the orcien from room and
Stayed 1 night in Apr 2025
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort to stay while we were at Atami. We stayed at Horizon wing which is renovated recently, very comfortable room with a nice view of the ocean. Facilities are great, there are three public baths, the one between two wings is new with breath taking view; the other two in comparison aren’t worth the time. Buffet dinner is awesome, so many varieties of food to choose from, for a moment I thought I was on a cruise ship.
Stayed 1 night in May 2025
Verified

8/10 Good

Roland

Liked: Cleanliness, amenities
Lovely view and onsen experience, mainly for locals not tourists which was excellent, but needs a refurb - feels like an 80's resort or cruise shop. Buffet breakfast and dinner was fine for one night but no variety for day 2-3 so got sick of fish and same menu every meal. Don't think locals stay more than 1 or 2 Max days and mainly come for lovely onsen.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Frederic

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
This hotel has excellent facilities such as 3 onsens, indoor pool, arcade, 2 private baths, children's activities, and many more. The view of the ocean and caves are amazing. However, the buildings are old. There is a musty smell around. If they do a thorough renovation of this hotel, it would be quite luxurious.
Stayed 2 nights in May 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

Great onsen location!

I have mixed feelings about this hotel. The location is amazing, and the outdoor onsen was truly exceptional — one of the best I’ve experienced. That alone almost made the stay worth it. However, the hotel itself felt like a giant cruise ship — and not in a good way. It’s very large and noticeably outdated. The room was nothing special, and the overall atmosphere lacked charm. Dinner was decent, but it reminded me of a Las Vegas buffet or something you’d find on a cruise — big, impersonal, and a bit old-school. If it weren’t for the incredible onsen, I’d probably give this place two stars. My advice: visit for the onsen, but consider staying elsewhere if you’re looking for a more updated and personal hotel experience.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Filmon

Very clean and nice view
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a shuttle bus from station to the hotel. The onsen were great.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Steven

Liked: Amenities
Ocean view from window
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

SHIH-YIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Children like the fishing
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

TOSHIHARU

Liked: Cleanliness, amenities, property conditions & facilities
good!
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Kim

NOT BAD
Stayed 1 night in May 2025
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Family hotel with great ocean view

Parking was not included and cost JPY 1000 per day. Parking is free of charge only if booked directly with hotel’s homepage. Hotels.com should include parking an option. Hotels.com used “Half pension” but it did not completely describe what was really offered. It was full buffet morning and evening.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Yuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025
Verified

6/10 Okay

hsiujung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food is terrible, Don't choose buffet to eat in a large hall with every body. you have to choose KAISEKI set. The Quality of food is poles apart.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Liv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

aimi

Liked: Staff & service, amenities
Disliked: Cleanliness
布団のカーバを変えてなかった見たいですが
Stayed 1 night in May 2026
Verified

10/10 Excellent

沖中

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
はい、食事や温泉♨️などにとても満足しました。
Stayed 1 night in Apr 2026
Verified

6/10 Okay

YUMIKO

食事も普通だと思った種類は多いが お風呂までが遠く思えた。 TVとは違うなぁーと、いかに良く写ってるとおもいました。
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

naoyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も利用させて頂いています。 経営が変わったのか､システムが今までとは違い 常連からは違和感がありました。 ホテル内のお風呂の連絡通路の歴史パネルを塞いで意味のないパネルで塞いだ内装が気に入らなかったです。運営事情は分かりませんが、今までアカオの歴史も好きで利用させて頂いてる者からすると残念です。
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
眺望が素晴らしく、滞在するだけで観光気分を味わえます。 夕食・朝食ビュッフェは、地の食材が多く、バラエティあり美味しくいただきました。
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kazunori

Liked: Cleanliness, amenities, property conditions & facilities
非常に良かった。
Stayed 1 night in Feb 2026