Title: Rahat Palace Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Rahat Palace Hotel Luxury hotel with 3 restaurants and a full-service spa ![Interior](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/17e8cfbc.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/a4a0f687.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/10257c08.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Serves breakfast, lunch, and dinner](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/b6e5ea86.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Daily buffet breakfast (KZT 7700 per person)](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/6e5da009.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Rahat Palace Hotel offers a complete luxury experience with practical amenities for every type of traveler. Guests can relax by the indoor pool with convenient sun loungers, let children play in the dedicated playground area, or simply unwind on the peaceful garden terrace. 8.6 Excellent ## Popular amenities - - - Bar - Pool - Gym - Parking included ## Room options ### Check availability for these dates Tonight [Oct. 27 - Oct. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-27&endDate=2025-10-28&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 28 - Oct. 29](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 31 - Nov. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=4461877&PinnedHotelID=4461877&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 7 of 7 rooms ![Standard Room, 1 King Bed](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/c9a61df4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.4 Exceptional 6 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free rollaway/extra beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains - 344 sq ft - Sleeps 2 - 1 King Bed ![Standard Twin Room](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/0b628991.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Twin Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Air conditioning Heating Free rollaway/extra beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains - 344 sq ft - Sleeps 2 - 2 Twin Beds ![Deluxe Room, 1 King Bed](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/749b9b8d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed 8.4 Very good 6 reviews ### Highlights Balcony Soundproofed Air conditioning Heating Free rollaway/extra beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains - 409 sq ft - Sleeps 2 - 1 King Bed ![1 bedroom, hypo-allergenic bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/78e41a3f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite ### Highlights Balcony Soundproofed Air conditioning Heating Free rollaway/extra beds Smart TV Hypo-allergenic bedding Separate bedroom - 807 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Junior Room](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/06782440.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Balcony Soundproofed Air conditioning Heating Free rollaway/extra beds Smart TV Hypo-allergenic bedding Blackout drapes/curtains - 732 sq ft - Sleeps 2 - 1 King Bed ![Presidential Suite](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/28dd8136.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Heating Free rollaway/extra beds Kitchenette - 1787 sq ft - 1 bedroom - Sleeps 2 - 1 King Bed ![Superior Room](https://images.trvl-media.com/lodging/5000000/4470000/4461900/4461877/80fd4e9d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room ### Highlights Balcony Soundproofed Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Smart TV Hypo-allergenic bedding - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Rahat-Palace-Hotel.h4461877.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlmaty-Hotels-Rahat-Palace-Hotel.h4461877.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C43.23646%2C76.91631&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=fIF0xskd5g_azCKsivU5vF17Agw=) 29/6 St. Satpaev Avenue, Almaty, 050040 #### What's nearby - Almaty Central Stadium - 10 min walk - 0.9 km - Almaty Opera House - 4 min drive - 3.9 km - Dostyk Plaza - 5 min drive - 3.5 km - MEGA Park - 5 min drive - 4.2 km - Zenkov Cathedral - 5 min drive - 4.2 km #### Getting around - Almaly - 10 min drive - Almaty Station - 18 min drive - Almaty (ALA-Almaty Intl.) - 35 min drive #### Restaurants - ‪Қағанат - ‬10 min walk - ‪Urbo Coffee - ‬2 min walk - ‪Jent - ‬12 min walk - ‪Чайхана «Тюбетейка» - ‬7 min walk - ‪Traveler’s Coffee - ‬8 min walk ## About this property ### Rahat Palace Hotel Luxury hotel located in Bostandyk District At Rahat Palace Hotel, you can look forward to a poolside bar, a terrace, and a garden. Indulge in a massage, a body treatment, and hydrotherapy at Rahat Health Club, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a playground and a hair salon. You'll also enjoy the following perks during your stay: - An indoor pool along with sun loungers - Free self parking - Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a front-desk safe - An elevator, massage treatment rooms, and luggage storage Room features All 190 rooms offer comforts such as 24-hour room service and air conditioning, as well as thoughtful touches like free WiFi and safes. Other amenities include: - Free tea bags/instant coffee and electric kettles - Bathtubs, free toiletries, and hair dryers - 55-inch Smart TVs with digital channels - Balconies, heating, and daily housekeeping ## Similar properties ![Breakfast, lunch, dinner served; international cuisine ](https://images.trvl-media.com/lodging/2000000/1910000/1906500/1906489/b1549580.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn ALMATY by IHG Bostandyk District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 275 reviews CA $105 CA $126 total includes taxes & fees Nov 22 - Nov 23 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-22&endDate=2025-11-23&selected=1906489&PinnedHotelID=1906489&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2240000/2232600/2232593/e1db4d87.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Kazakhstan Medeu District - Parking included - Free WiFi - Restaurant - Air conditioning 8.2 Very good 276 reviews CA $117 CA $131 total includes taxes & fees Nov 5 - Nov 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=2232593&PinnedHotelID=2232593&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (KZT 7000 per person)](https://images.trvl-media.com/lodging/33000000/32540000/32533900/32533816/33a1f057.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Almaty City Center Medeu District - Pool - Spa - Pet-friendly - Parking included 8.8 Excellent 144 reviews CA $200 CA $224 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=32533816&PinnedHotelID=32533816&HadPinnedHotel=true®ionId=-1&adults=2) ![Daily buffet breakfast (KZT 9000 per person)](https://images.trvl-media.com/lodging/72000000/71740000/71734900/71734830/413c64b6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ibis Almaty Jetisu Almaly District - Parking included - Free WiFi - Restaurant - Air conditioning 9.2 Wonderful 102 reviews CA $140 CA $157 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=71734830&PinnedHotelID=71734830&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/540000/533800/533761/7291335f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### InterContinental Almaty by IHG Bostandyk District - Pool - Spa - Kids pool - Parking included 8.8 Excellent 98 reviews CA $318 CA $357 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=533761&PinnedHotelID=533761&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/72000000/71040000/71039900/71039818/7b595cb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Swissôtel Wellness Resort Alatau Almaty Nauryzbay District - Pool - Spa - Kids pool - Parking included 8.4 Very good 38 reviews CA $224 CA $251 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=71039818&PinnedHotelID=71039818&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/4000000/3780000/3779100/3779020/f6eb2b85.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Tulip Almaty Medeu District - Pool - Hot tub - Breakfast included - Spa 8.8 Excellent 60 reviews CA $302 CA $338 total includes taxes & fees Oct 28 - Oct 29 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-28&endDate=2025-10-29&selected=3779020&PinnedHotelID=3779020&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, sauna, hot tub, steam room, Turkish bath](https://images.trvl-media.com/lodging/6000000/5630000/5620300/5620286/3466917c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Hotel Tien Shan Medeu District - Pool - Breakfast included - Spa - Parking included 8.6 Excellent 307 reviews CA $123 CA $140 total includes taxes & fees Nov 27 - Nov 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-27&endDate=2025-11-28&selected=5620286&PinnedHotelID=5620286&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/700000/695800/695798/0872e933.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Dostyk Hotel Medeu District - Pool - Hot tub - Spa - Pet-friendly 9.2 Wonderful 130 reviews CA $286 CA $321 total includes taxes & fees Oct 30 - Oct 31 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-30&endDate=2025-10-31&selected=695798&PinnedHotelID=695798&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/9000000/8460000/8452800/8452719/75972061.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Uyut Hotel Almaly District - Pool - Breakfast included - Parking included - Free WiFi 8.6 Excellent 151 reviews CA $112 CA $127 total includes taxes & fees Nov 6 - Nov 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-06&endDate=2025-11-07&selected=8452719&PinnedHotelID=8452719&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle (surcharge) - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: KZT 7,700 for adults and KZT 3,850 for children - 3 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Dzhambul - Grill - Tau Samal (seasonal) - Yourt Bar & Lounge ### Things to do - Full-service spa - Gym - Indoor pool - Playground - Sauna - Steam room ### Family friendly - Indoor pool - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 2,368 square feet of conference space - 24-hour business center - Meeting rooms ### Outdoors - Garden - Picnic area - Pool loungers - Terrace ### Full-service spa - 5 treatment rooms - Body scrubs - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Spa open daily - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Area rugs in public areas - Elevator - Hardwood flooring in public areas - Smooth flooring in public areas - Wheelchair-accessible parking - Wheelchair-accessible path of travel ### More - 1 building - 10 floors - Banquet hall - Built in 1995 - Designated smoking areas - Traditional architecture ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bathtub - Free toiletries - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch smart TV with digital channels ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Minibar - Tea bags/instant coffee ### More - Air conditioning - Desk - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for KZT 11000.0 per night ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately KZT 7700 for adults and KZT 3850 for children - Airport shuttle fee: KZT 18500 per vehicle (one-way, maximum occupancy 3) - Rollaway bed fee: KZT 11000.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, mobile payments, and cash Mobile payment options include: Google Pay and Apple Pay Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself. Pool access available from 7:00 AM to 11:00 PM ### Property is also known as Hotel Rahat Hotel Rahat Palace Rahat Palace Rahat Palace Almaty Rahat Palace Hotel Rahat Palace Hotel Almaty Rahat Palace Hotel Hotel Rahat Palace Hotel Almaty Rahat Palace Hotel Hotel Almaty ## Frequently asked questions ### Does Rahat Palace Hotel have a pool? > Yes, this property has an indoor pool. Pool access is from 7:00 AM–11:00 PM. ### How much does it cost to stay at Rahat Palace Hotel? > As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Rahat Palace Hotel on Nov 7, 2025 start from CA $205.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Almaty-Hotels-Rahat-Palace-Hotel.h4461877.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Rahat Palace Hotel pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Rahat Palace Hotel? > Self parking is free at this property. ### What time is check-in at Rahat Palace Hotel? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Rahat Palace Hotel? > Check-out is at noon. ### Does Rahat Palace Hotel provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of KZT 18500 per vehicle applies. ### Where is Rahat Palace Hotel located? > Located in Bostandyk District, this luxury hotel is within a 10-minute walk of Kazakhstan Museum of Arts, Fantasy World Almaty, and Kasteev State Museum of Arts. Auezov Kazakh Drama Theatre and Almaty Central Stadium are also within 1 mi (2 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Rahat Palace Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 103 8 - Good 83 6 - Okay 18 4 - Poor 7 2 - Terrible 7 ### 8.8/10 Cleanliness ### 8.6/10 Staff & service ### 8.4/10 Amenities ### 7.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Scott Jul 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabulous! Fantastic hotel! The pool area is top notch, the breakfast buffet is superior with varying options every day, the room is very comfortable, and the staff are amazing. We would stay there again! ##### Scott Stayed 8 nights in Jul 2025 ### 8/10 Good #### Victor Aug 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Worth its price ##### Victor Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Gillian Jun 6, 2025 Liked: Cleanliness, amenities, property conditions & facilities A very nice, comfortable hotel. Great breakfast in the restaurant and a nice bar/reataurant in the lobby. The spa is a very nice extra. ##### Gillian Stayed 4 nights in May 2025 ### 10/10 Excellent #### Pekka Jun 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort If possible I stay in Rahat Palace when visiting Almaty. The location is good, rooms nice and spacious, although age can be seen. Lobby bar is nice and breakfast very good. Staff is very friendly. ##### Pekka Stayed 4 nights in Apr 2025 ### 10/10 Excellent #### Hitomi May 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Rahat Palace is one of the most modern buildings. The Spa was wonderful, the views were amazing, the breakfast was lovely, just wish the descriptions were teeny bit bigger. I would stay again if the price was right. It is more on the pricey side, but you get what you pay for. ##### Hitomi Stayed 3 nights in May 2025 ### 6/10 Okay #### Alvaro Feb 7, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Old-fashioned hotel in a nice location with good commodities with it is highly needed a full renovation. The best of the hotel - breakfast and the lookout to mountains from some rooms. ##### Alvaro Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Brannen Dec 31, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location in the city, and a lovely place to stay at. ##### Brannen ### 4/10 Poor #### Dinara Jun 3, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Bad service ##### Dinara Stayed 1 night in Jun 2025 ### 10/10 Excellent #### Syuzanna Feb 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was really helpful and very nice! ##### Syuzanna Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Elizabeth Oct 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very efficient and friendly. Assisted all my enquiries very quickly and accurately ##### Elizabeth Stayed 3 nights in Oct 2024 ### 8/10 Good #### Ehab Nov 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities overall is good, but little bit old standards, the breakfast Not varied ##### Ehab Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Dilshod Jun 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Good view to mountains ##### Dilshod Stayed 2 nights in May 2023 ### 10/10 Excellent #### Joahna Jul 10, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities English speaking staff. ##### Joahna Stayed 3 nights in Jul 2022 ### 10/10 Excellent #### Luca Oct 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good quality Hotel is nice. Since last time I went, fitness center and spa were renovated and for me was perfect. Anyway, best part of Hotel I believe to be the staff. All of them very kind and ready to help. A special thanks to Mrs. Assem. Amazing quality manager. So helpful. ##### Luca Stayed 4 nights in Oct 2024 ### 8/10 Good #### Taizu Oct 27, 2024 Liked: Cleanliness, property conditions & facilities I have stayed here several times. I like the hotel, but arranging transportation to and from the airport is very difficult, requiring multiple phone calls. And again on the trip, as on my last stay, the staff at reception tried to charge me again for the transportation which had already been paid -- in fact was REQUIRED to be paid -- in advance. ##### Taizu Stayed 1 night in Oct 2024 ### 8/10 Good #### Oleg Sep 4, 2022 Liked: Cleanliness, staff & service, amenities The hotel is nice in general, but needs the repair- carpet, trimmings etc. The amenities are very good- sauna and swimming pool. In walking distance a lot of dining options. ##### Oleg Stayed 2 nights in Aug 2022 ### 8/10 Good #### Frank Oct 30, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities For the weary traveler who might have had a long journey to Almaty, this hotel is a great place to stay. Clean facilities, good food, friendly staff, and 24 hr room service. I was happy to get a cup of coffee at 430 am when I really needed it. Breakfast buffet is also very good. ##### Frank Stayed 5 nights in Oct 2022 ### 8/10 Good #### Ri Jul 7, 2024 Liked: Cleanliness, staff & service, amenities A bit outdated furniture and carpet in the room, would be much better with a refresh. The pool area is amazing but some services were unavailable. Food was good. ##### Ri Stayed 2 nights in Jul 2024 ### 2/10 Terrible #### Mohammad May 29, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities awful ##### Mohammad Stayed 3 nights in May 2023 ### 10/10 Excellent #### GUILLAUME May 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities A very nice hotel ! I stayed 10 days. I had a beautiful suite, really large. Most of the time, I had diner at the restaurant Moné : excellente and creative cuisine. At Wine store & Grill, I had a diner only one time It was good and very well done. Large breakfast the morning at the Dzhambul restaurant. There is even a vegan buffet. A lot of choice. A cook can prepare your food on demand. I recommend this hotel without any hesitation. I will come back. ##### GUILLAUME Stayed 8 nights in Apr 2023 ### 8/10 Good #### Leon Oct 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities You didn't include the breackfast, which was unpleasant surprise for me. ##### Leon Stayed 11 nights in Oct 2022 ### 6/10 Okay #### Lukasz Mar 4, 2023 Disliked: Property conditions & facilities, room comfort #### Simple and honest Long and problematic check-in, no conciege sevice, problem with communication in English language, rooms old, incorrecf room given, poor.breakfast options ##### Lukasz Stayed 4 nights in Feb 2023 ### 8/10 Good #### Daniya Sep 23, 2022 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Dated carpets emitting unfresh smell ##### Daniya Stayed 5 nights in Sep 2022 ### 4/10 Poor #### Valentina Jun 25, 2023 Disliked: Staff & service, property conditions & facilities I booked President Suit for five nights. The air conditioners from 3 were not working. People at the front desk were disrespectful. Regarding the room, we did not have anything. I had to book another hotel and ran away from that place. The worst experience ever. Thank you to the Expedia team they work with, and I got a full refund in 24 hours. ##### Valentina Stayed 5 nights in Jun 2023 ### 2/10 Terrible #### Denise Sep 28, 2022 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Initially liked the floor plan but ultimately found it inconvenient. The lasting impression was that - with exception of one waiter and one very helpful and competent manager - the staff was unfriendly. They did not smile or greet guests and were often even resistant to help guests unless the guest insisted. There were other things: A 24-hour restaurant that looked closed at night because there was almost no lighting. A key card door system that went down and temporarily locked guests out of their rooms. A bed with a broken bedframe. Weak air conditioning. Would not stay here again or recommend it to anyone. ##### Denise Stayed 6 nights in Sep 2022 ## Expedia's Latest Trends ### Hotels > [Hôtel Newstar Montréal](https://www.expedia.ca/Montreal-Hotels-Hotel-Newstar-Montreal.h15893078.Hotel-Information) > > [Hotel Asia Center of Japan](https://www.expedia.ca/Tokyo-Hotels-Hotel-Asia-Center-Of-Japan.h2894386.Hotel-Information) > > [Cheap Hotels in Southside](https://www.expedia.ca/Southside-Edmonton-Hotels-Cheap-Hotels.0-n6057886-0-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Costa Azul Beach](https://www.expedia.ca/Costa-Azul-Beach-Hotels.0-l6223100-0.Travel-Guide-Filter-Hotels) > > [Hotel El Silencio del Campo](https://www.expedia.ca/La-Fortuna-Hotels-Hotel-El-Silencio-Del-Campo.h2307340.Hotel-Information) > > [InterContinental ANA Tokyo by IHG](https://www.expedia.ca/Tokyo-Hotels-InterContinental-ANA-Tokyo.h22199.Hotel-Information) > > [Hotel Mango](https://www.expedia.ca/San-Jose-Hotels-Hotel-Mango.h29702434.Hotel-Information) > > [Hotels in Ottawa](https://www.expedia.ca/Ottawa-Hotels.d178296.Travel-Guide-Hotels) > > [Hideaway Rio Celeste](https://www.expedia.ca/Katira-Hotels-Hotel-Rio-Celeste-Hideaway.h3858533.Hotel-Information) > > [Le Mount Stephen](https://www.expedia.ca/Montreal-Hotels-Le-Mount-Stephen.h17872535.Hotel-Information) > > [Hotels in Phi Phi Islands](https://www.expedia.ca/Phi-Phi-Islands-Hotels.d553248635921599120.Travel-Guide-Hotels) > > [The Capitol Hotel Downtown, an Ascend Collection Hotel](https://www.expedia.ca/Nashville-Hotels-The-Capitol-Hotel-Downtown.h4351.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Pantelia Suites](https://www.expedia.ca/Santorini-Hotels-Pantelia-Suites.h1976321.Hotel-Information) > > [Hôtel Le Walt by Inwood Hotels](https://www.expedia.ca/Paris-Hotels-Hotel-Le-Walt.h863814.Hotel-Information) > > [Marival Emotions Resort & Suites Riviera Nayarit by Mercure](https://www.expedia.ca/Puerto-Vallarta-Hotels-Marival-Emotions-Resort-Suites-All-Inclusive.h539631.Hotel-Information) ### Flights > [Flights from Bangor (BGR) to Nassau (NAS)](https://www.expedia.ca/lp/flights/bgr/nas/bangor-to-nassau) > > [Flights from Toronto (YYZ) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yyz/las/toronto-to-las-vegas) > > [Flights from Toronto (YYZ) to Québec City (YQB)](https://www.expedia.ca/lp/flights/yyz/yqb/toronto-to-quebec) > > [Flights from Vancouver (YVR) to Denver (DEN)](https://www.expedia.ca/lp/flights/yvr/den/vancouver-to-denver) > > [Flights from Detroit (DTW) to San José (SJO)](https://www.expedia.ca/lp/flights/dtw/sjo/detroit-to-san-jose) > > [Flights from Montreal (YUL) to Paris (ORY)](https://www.expedia.ca/lp/flights/yul/ory/montreal-to-paris) > > [Flights from Vancouver (YVR) to Shreveport (SHV)](https://www.expedia.ca/lp/flights/yvr/shv/vancouver-to-shreveport) > > [Flights from Toronto (YYZ) to New Orleans (MSY)](https://www.expedia.ca/lp/flights/yyz/msy/toronto-to-new-orleans) ### Packages > [Paradise Fun Park](https://www.expedia.ca/Paradise-Fun-Park-Parksville.d6305457.Vacation-Attraction) > > [Tortuga Island Vacations](https://www.expedia.ca/Tortuga-Island.d6035232.Destination-Travel-Guides) > > [Dominican Republic Vacations](https://www.expedia.ca/Dominican-Republic.d50.Destination-Travel-Guides)