Title: Hôtel Universel (Hotel) - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hôtel Universel Families find relaxation by Lac St Jean Beach with indoor pools for all ages, while Italian dining at Pacini and Swedish massages offer adult indulgence ## Photo gallery for Hôtel Universel ![Indoor pool - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/b55b98eb.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Deluxe Room, 2 Queen Beds - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/da5d15c4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/cd48d508.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Turkish bath, body treatments, Swedish massages, body wraps, body scrubs - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/39bc32ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Terrace/patio - Hôtel Universel (Alma)](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/98ea1577.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hôtel Universel offers recreation and relaxation near Lac St Jean Beach. Kids splash in the children's pool while adults enjoy the indoor swimming area. The on-site Pacini restaurant serves authentic Italian cuisine, and the spa provides rejuvenating Swedish massages. ## Reviews 9.2 Wonderful ## Popular amenities - Hot tub - Spa - Parking included - Free WiFi - Restaurant ## Room options ### Check availability for these dates Tonight [Jan. 16 - Jan. 17](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-17&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 17 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-17&endDate=2026-01-18&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=2466882&PinnedHotelID=2466882&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Standard Room, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/5b8c3ef4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 9.6 Exceptional 38 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Sofa bed Premium bedding Private bathroom Shower/tub combination - Water view - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 2 Queen Beds ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/ae4e5d48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 9.6 Exceptional 65 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Sofa bed Premium bedding Private bathroom Shower/tub combination - City view - Sleeps 4 - 2 Queen Beds ### View all photos for Executive Suite, 1 King Bed ![Premium bedding, in-room safe, desk, laptop workspace](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/ae4e5d48.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Suite, 1 King Bed 8.4 Very good 5 reviews ### Highlights Soundproofed Air conditioning Refrigerator TV Premium bedding Private bathroom Shower/tub combination Hair dryer - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 Queen Bed ![Deluxe Room, 1 Queen Bed](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/a7d5d167.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 Queen Bed 8.0 Very good 1 review ### Highlights Soundproofed Air conditioning TV Premium bedding Coffee/tea maker Cable channels Laptop workspace In-room safe - Sleeps 2 - 1 Queen Bed ### View all photos for Deluxe Room, 2 Queen Beds ![Deluxe Room, 2 Queen Beds](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/da5d15c4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Queen Beds ### Highlights Soundproofed Air conditioning TV Premium bedding Coffee/tea maker Cable channels Laptop workspace In-room safe - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/3000000/2470000/2466900/2466882/bb7f208d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Soundproofed Air conditioning TV Premium bedding Coffee/tea maker Cable channels Laptop workspace In-room safe - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAlma-Hotels-Hotel-Universel.h2466882.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAlma-Hotels-Hotel-Universel.h2466882.Hotel-Information) ## About the area Located in Alma, Hôtel Universel is near the airport and near the beach. While the natural beauty of Lac St Jean Beach and Fairy Hole Cavern Park can be enjoyed by anyone, those looking for an activity can check out Historic Village of Val-Jalbert. Traveling with kids? Don't miss Jardin Scullion. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails and other activities like skiing. [Visit our Alma travel guide](https://www.expedia.ca/Alma.dx4085) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C48.55061%2C-71.65451&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=D3iEXSUezi7ZR2IPKGZB3k_Z8Mc=) 1000, Boulevard des Cascades, Alma, QC, G8B3G4 ### What's nearby - Centenary Footbridge \- 5 min walk \- 0.5 km - Alma College \- 7 min walk \- 0.6 km - Mario-Tremblay Centre \- 1 min drive \- 1.5 km - Ville d'Alma Spectacles \- 2 min drive \- 2.3 km - Lac St Jean Beach \- 18 min drive \- 20.4 km ### Getting around - Quebec City Jean Lesage Intl. Airport (YQB) - 172 min drive ### Restaurants - ‪Tim Hortons - ‬3 min drive - ‪Resto Roberto - ‬16 min walk - ‪McDonald's - ‬3 min drive - ‪Café du Clocher - ‬7 min walk - ‪Tim Hortons - ‬4 min drive ## About this property ### Hôtel Universel Family-friendly hotel near the airport Located close to Lac St Jean Beach, Hôtel Universel provides a terrace, a playground, and an arcade/game room. Treat yourself to a body scrub, a body treatment, or a massage at the onsite spa. The on-site restaurant, Pacini, features Italian cuisine. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - An indoor pool and a children's pool - Free self parking - Full breakfast (surcharge), free bicycle rentals, and an electric car charging station - A front-desk safe, a vending machine, and smoke-free premises Room features All 71 rooms feature comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Extra amenities include: - TVs with cable channels - Coffee/tea makers, daily housekeeping, and desks ## Similar properties ![Premium bedding, desk, iron/ironing board, free WiFi](https://images.trvl-media.com/lodging/3000000/2470000/2464300/2464275/15ce0f32.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Travelodge by Wyndham Alma Alma - Breakfast included - Parking included - Free WiFi - Air conditioning 8.4 Very good 824 reviews CA $132 CA $157 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=2464275&PinnedHotelID=2464275&HadPinnedHotel=true®ionId=-1&adults=2) ![Executive Room](https://images.trvl-media.com/lodging/91000000/90030000/90028900/90028880/f97f9eef.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hôtel-Motel Normandin Alma Alma - Parking included - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 197 reviews CA $125 CA $149 total includes taxes & fees Jan 18 - Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=90028880&PinnedHotelID=90028880&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/1000000/30000/21700/21601/92dadda1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Alma Alma - 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Jan 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=428305&PinnedHotelID=428305&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/1000000/30000/21700/21641/b38c8a0b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Comfort Inn Chicoutimi Chicoutimi - Breakfast included - Pet friendly - Parking included - Free WiFi 8.0 Very good 1,001 reviews CA $159 CA $189 total includes taxes & fees Feb 5 - Feb 6 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-05&endDate=2026-02-06&selected=21641&PinnedHotelID=21641&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Free self parking on site - Wheelchair-accessible parking available ### Food and drink - Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 14 to 22 for adults and CAD 9 to 15 for children - A bar/lounge - A restaurant ### Restaurants on site - Pacini ### Things to do - Arcade/game room - Children's pool - Free bicycle rentals - Full-service spa - Gym - Hot tub - Indoor pool - Playground - Ski storage ### Family friendly - Arcade/game room - Children's pool - Indoor pool - Laundry facilities - Playground - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Laundry facilities - Luggage storage - Safe at front desk - Vending machine ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - 13 meeting rooms - Business center - Conference center - Coworking space ### Outdoors - Terrace ### Full-service spa - Body scrubs - Body wraps - Facials - Manicures/pedicures - Swedish massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Grab bar near toilet - Wheelchair accessibility - Wheelchair-accessible parking ### More - 4 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Premium bedding ### Bathroom - Towels provided ### Entertainment - TV with cable channels ### Food and drink - Coffee/tea maker - Limited room service ### More - Air conditioning - Desk - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 4 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CAD 10.0 per night Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for full breakfast: approximately CAD 14 to 22 for adults, and CAD 9 to 15 for children - Rollaway bed fee: CAD 10.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Property Registration Number 008072, 2026-11-30 ### We should mention Pool access available from 9:00 AM to 9:00 PM ### Property is also known as Hotel Universel Hotel Universel Alma Universel Alma Hôtel Universel Alma Hôtel Universel Hôtel Universel Alma Hôtel Universel Hotel Hôtel Universel Hotel Alma ## Frequently asked questions ### Does Hôtel Universel have a pool? ### How much does it cost to stay at Hôtel Universel? ### Is Hôtel Universel pet-friendly? ### How much is parking? ### What time is check-in at Hôtel Universel? ### What time is check-out at Hôtel Universel? ### Where is Hôtel Universel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hôtel Universel Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.2 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 644 8 - Good 280 6 - Okay 50 4 - Poor 20 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Veronica Dec 27, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice room, good food ##### Veronica Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Justus Dec 23, 2025 Liked: Cleanliness, staff & service The room was clean. The reception was quick to handle my check in. No issue. ##### Justus Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Sylvie Feb 5, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly service, nice rooms, comfortable bed, all good!! ##### Sylvie Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Lynn Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Immaculately clean, well maintained hotel. Surprising amount of services and quality dining available for a small city. Easy to walk around. ##### Lynn Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### SOHEIL Jul 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Comfortable room, Helpful staff. ##### SOHEIL Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Jean-Pierre Sep 7, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spa-like location with a nicely appointed atrium with pool, hot tub and sauna. ##### Jean-Pierre Stayed 1 night in Aug 2024 ### 10/10 Excellent #### SOHEIL Jul 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff are very helpful. ##### SOHEIL Stayed 1 night in Jul 2024 ### 10/10 Excellent #### jose antonio Oct 14, 2024 Liked: Amenities Good service nice city ##### jose antonio Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Stéphanie Apr 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### parfait Excellent service ! ##### Stéphanie Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### David Jul 31, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best quality price in Alma Quality price is perfect. Nice room, swimming pool and restaurant with great food. Breakfast not included but Pacini restaurant at Lobby floor is perfect. ##### David Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Claudia Nov 10, 2025 Liked: Cleanliness, property conditions & facilities Nice hotel- good restaurant ##### Claudia Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### Marie-Nicole Aug 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great! ##### Marie-Nicole Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Verified traveller Aug 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Great stay and great view. ##### Verified traveller Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Nathalie Sep 1, 2025 Everything was Perfect ! ##### Nathalie Stayed 2 nights in Aug 2025 ### 8/10 Good #### Peter Nov 1, 2025 Liked: Amenities Barbour’s a Remus ##### Peter Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Hélène Jul 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Everything was excellent ##### Hélène Stayed 1 night in Jul 2025 ### 8/10 Good #### Manon Sep 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The room was very nice. Bed very comfortable. The only issue was that the bathroom had an unpleasant smell. ##### Manon Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Vincenzo Aug 3, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very clean and spacious room ##### Vincenzo Stayed 1 night in Aug 2025 ### 8/10 Good #### Guy Jan 15, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I did not appreciated the Price , it was supposed to be in cdn dollar, but in fact it was usd ##### Guy Stayed 1 night in Jan 2026 ### 8/10 Good #### Susan Jul 13, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were clean ##### Susan Stayed 1 night in Jul 2025 ### 10/10 Excellent #### patrick Sep 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Super ##### patrick Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Mario Dec 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Super Hotel ##### Mario Stayed 1 night in Dec 2024 ### 10/10 Excellent #### kevin Mar 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place ##### kevin Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Marilyn Jul 25, 2025 Liked: Cleanliness, property conditions & facilities All was good. ##### Marilyn Stayed 1 night in Jul 2025 ### 8/10 Good #### Verified traveller Jul 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Overall good ##### Verified traveller Stayed 1 night in Jul 2025 ## 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