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Zmama Hotel

3.5 star property
Travelers unwind with spa treatments at Zmama Hotel while exploring nearby hiking trails and savoring authentic local cuisine at the on-site restaurant

Choose dates to view prices

Located in the heart of Bole, Zmama Hotel offers a tranquil escape with a rooftop terrace and art gallery. Enjoy deluxe spa treatments, dine at the restaurant, or visit the coffee shop. Amenities include an on-site mall and free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Spa
  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant

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About this property

Zmama Hotel

  • Hotel located in Bole
  • Consider a stay at Zmama Hotel and take advantage of a free roundtrip airport shuttle, a rooftop terrace, and an art gallery on site. Treat yourself to some rest and relaxation at Delux, the onsite spa. The on-site restaurant, zmama restaurant, offers breakfast, brunch, lunch, dinner, and al fresco dining. Enjoy the gym, as well as activities like hiking/biking. Free in-room WiFi is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
  • Other perks at this hotel include:
    • Free self parking
    • Buffet breakfast (surcharge), tour/ticket assistance, and a water dispenser
    • Luggage storage, a TV in the lobby, and ATM/banking services
  • Room features
  • All guestrooms at Zmama Hotel include comforts such as private indoor hot tubs and pillow menus, as well as perks like laptop-friendly workspaces and separate sitting areas.
  • Extra amenities include:
    • Changing tables, children's slippers, and cribs/infant beds
    • Rainfall showers, hair dryers, and toothbrushes and toothpaste
    • LCD TVs with satellite channels
    • Private yards, wardrobes/closets, and separate sitting areas

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Policies

Check-in

Check-in from 11:30 AM - midnight and noon - midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Late check-in fee for check-in between noon and midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 to 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and midnight
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Frequently asked questions

Is Zmama Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Zmama Hotel?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Zmama Hotel on May 26, 2026 start from CA $38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Zmama Hotel?

Check-in is from 11:30 AM–midnight, and from noon–midnight. A fee applies for early check-in (subject to availability). Late check-in is available from noon–midnight for a fee.

What time is check-out at Zmama Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Zmama Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs on request.

Where is Zmama Hotel located?

Located in Bole, this spa hotel is within 2 mi (3 km) of Medhane Alem Church, Selam City Mall, and World Bank Ethiopia. Shola Market and ECA Conference Center are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.6

Cleanliness

6.0

Location

9.0

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 9 out of 23 reviews
Rating 8 - Good. 8 out of 23 reviews
Rating 6 - Okay. 1 out of 23 reviews
Rating 4 - Poor. 3 out of 23 reviews
Rating 2 - Terrible. 2 out of 23 reviews

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Ride from airport great. Food great. Room very nice. Area was noisy all night long. Suggest request a room on back side of hotel if noise bothers you
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Julie

Liked: Cleanliness, property conditions & facilities
The rooms at Zmama were nice! Overall, good hotel. Downsides were that there was very loud music outside on the street playing at all hours. Also, during the day we stayed there, we received three phone calls. I understand that during the day they wouldn't have known we were trying to sleep, but it was fairly disruptive. With that said, the staff was very friendly!
Verified

10/10 Excellent

Cephas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is ok
Stayed 12 nights in Dec 2024
Verified

2/10 Terrible

Edilework Emito

Disliked: Cleanliness, amenities, property conditions & facilities
It was really terrible stay.I forgot my clothes and they didn’t return it back to me.it was really noisy in the room. I would not recommend it.
Stayed 4 nights in Dec 2025
Verified

4/10 Poor

Tadele

Liked: Staff & service
Disliked: Cleanliness
Bathe room was link and the area is very noisy not clean.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Geleta

Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Timkete Haimanot

Liked: Cleanliness, amenities
Sauber, freundliche Mitarbeiter. Wie zuhause.
Stayed 3 nights in Aug 2025
Verified

2/10 Terrible

Tarig

Liked: Staff & service
None
Stayed 1 night in Oct 2024
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean rooms ...no gym despite promises
Stayed 8 nights in Sep 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. We stayed on the 4th floor and as science tells you, heat rises! There is no AC, which is fine when I think you are on the lower floors and at night. I think the property should put fans in the rooms that are on the higher floors. The Internet was also good. What I am learning is that Ethiopia is Ethiopia, so the quality of the construction should not be compared internationally. So compared to Thailand for example, you can get high quality and low prices, while here in Ethiopia, you have relatively lower quality and higher prices. The other thing I have to mention is not with the hotel, but the street life outside the property. The streets are poorly paved and raw sewage is sometimes exposed, so becareful as you walk. There is a bit of dust blown around because it is windy and there are unpaved roads around.
Stayed 2 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It’s convenient, staff are accommodating, and the property is comfortable. Lovely hotel at a reasonable price!
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was very lovely. It was in perfect alignment with the flow of traffic around it. Nothing I would change about it.
Stayed 6 nights in Jan 2019
Verified

8/10 Good

Inchul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

좋았어요

침대도 편안하고 조용하게 지냈습니다.
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

No Fitness Facility As Advertised

I specifically chose this hotel as it was supposed to have a fitness center. After booking the hotel I was unable to reach the hotel by the telephone number given and was therefore unable to book the free airport transfer. I instead had to pay for a taxi from the airport to the hotel. Upon arriving to the hotel, I checked in and found that the room was actually quite nice and the bed and sheeting were comfortable. Room details were well though out. After having slept a bit, I then went down to the lobby to ask about the fitness center and was told that it was in the planning. Had I of know this, I would have chosen another hotel.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and clean rooms and pleasant staff. Rooms have free WIFI though very weak in the upper floors. Value for money
Verified

8/10 Good

Dee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel in a good location

The staff there was very friendly and professional throughout my entire stay there at the hotel. The room that I stayed in offered me a lovely view of the surrounding areas in Addis Ababa. Although the hotel is still being upgraded, it offers enough to enjoy your stay and the room was beautiful. The cost of the rooms and what it offer, is an awesome deal that shouldn't be overlooked. I think thank that this hotel will become very competitive with some of the more well known hotels in the near future. Thank you very much Zmama Hotel staff and crew for everything.
Verified

10/10 Excellent

Stuart

Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Lukas

Stayed 2 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Asmerom

Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

kongit

Stayed 5 nights in Jan 2022
Verified

8/10 Good

bereket

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019