Title: Friendship International Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=6613952&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Friendship International Hotel Hotel in Addis Ababa with free breakfast and free valet parking ## Photo gallery for Friendship International Hotel ![Interior entrance - Friendship International Hotel (Addis Ababa)](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/2684e5c9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Friendship International Hotel (Addis Ababa)](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/86289035.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast - Friendship International Hotel (Addis Ababa)](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/39acc169.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Friendship International Hotel (Addis Ababa)](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/7f596bcb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Twin Room | View from room - Friendship International Hotel (Addis Ababa)](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/4096863d.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Friendship International Hotel in Bole offers a convenient base for exploring with a free shuttle service. Guests enjoy a breakfast buffet, relax in the sauna or steam room, and use in-room WiFi. On-site shopping provides retail therapy without leaving the property. ## Reviews 6.8 ## Popular amenities - Free airport shuttle - Bar - Gym - Room service - Laundry ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=6613952&PinnedHotelID=6613952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=6613952&PinnedHotelID=6613952&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=6613952&PinnedHotelID=6613952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=6613952&PinnedHotelID=6613952&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6613952&PinnedHotelID=6613952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=6613952&PinnedHotelID=6613952&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6613952&PinnedHotelID=6613952&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=6613952&PinnedHotelID=6613952&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ### View all photos for Royal Room ![Royal Room](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/43184485.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Royal Room ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Individually furnished Fireplace Private hot tub Heating - 667 sq ft - City view - Sleeps 4 - 1 King Bed ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/1deb8657.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room ### Highlights Balcony Soundproofed Individually furnished Fireplace Private hot tub Heating Free cribs/infant beds Refrigerator - 452 sq ft - City view - Sleeps 3 - 1 King Bed ### View all photos for Business Double Room, 1 Bedroom, Accessible, City View ![Business Double Room, 1 Bedroom, Accessible, City View](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/b6d7b8a4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Double Room, 1 Bedroom, Accessible, City View ### Highlights Balcony Soundproofed Individually furnished Fireplace Private hot tub Heating Free cribs/infant beds Refrigerator - 452 sq ft - 1 bedroom - City view - Sleeps 3 - 1 Double Bed ### View all photos for Standard Single Room ![Standard Single Room](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/b0acb759.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room ### Highlights Balcony Soundproofed Individually furnished Fireplace Private hot tub Heating Free cribs/infant beds Refrigerator - 452 sq ft - City view - Sleeps 1 - 1 Double Bed ### View all photos for Twin Room ![Twin Room](https://images.trvl-media.com/lodging/7000000/6620000/6614000/6613952/7953e824.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Balcony Soundproofed Individually furnished Fireplace Private hot tub Heating Free cribs/infant beds Refrigerator - 452 sq ft - City view - Sleeps 3 - 2 Twin Beds ## You may also like Ad ![Interior](https://images.trvl-media.com/lodging/7000000/6600000/6600000/6599955/bec29b73.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Capital Hotel & Spa Bole - Pool - Spa - Free airport shuttle - Kids pool 8.6 Excellent 253 reviews CA $81 CA $94 total includes taxes & fees Dec 28 - Dec 29 [](https://www.expedia.ca/Addis-Ababa-Hotels-Capital-Hotel-Spa.h6599955.Hotel-Information?chkin=2025-12-28&chkout=2025-12-29&rm1=a2®ionId=289&destination=Addis Ababa (and vicinity)&destType=MARKET&latLong=8.994484,38.771083&searchId=adf9293a-7533-4a20-85aa-758fdee246e3&top_cur=CAD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102240000/102231900/102231836/e5a3c551_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### AYA Addis Hotel Bole - Free airport shuttle - Parking included - Free WiFi - Restaurant 9.2 Wonderful 17 reviews CA $76 CA $88 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Addis-Ababa-Hotels-AYA-Addis-Hotel.h102231836.Hotel-Information?chkin=2025-12-15&chkout=2025-12-16&rm1=a2®ionId=289&destination=Addis Ababa (and vicinity)&destType=MARKET&latLong=8.994484,38.771083&searchId=adf9293a-7533-4a20-85aa-758fdee246e3&top_cur=CAD) Ad ![Restaurant](https://images.trvl-media.com/lodging/86000000/85260000/85253800/85253744/264e88e6.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Cassiopeia Hotel Bole - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAddis-Ababa-Hotels-Friendship-International-Hotel.h6613952.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAddis-Ababa-Hotels-Friendship-International-Hotel.h6613952.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C8.99413%2C38.78491&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y9yVtnmHDWYR1hGaWIR8el1NCYE=) Africa Avenue (Bole Road), opposite to, Alem Building, near to Robel Plaza, Addis Ababa, 23689 #### What's nearby - Edna Mall \- 5 min walk \- 0.4 km - Medhane Alem Church \- 8 min walk \- 0.7 km - Selam City Mall \- 11 min walk \- 0.9 km - World Bank Ethiopia \- 15 min walk \- 1.3 km - African Union Headquarters \- 7 min drive \- 6.4 km #### Getting around - Bole Intl. Airport (ADD) - 5 min drive #### Restaurants - ‪Kaldis Cameroon St. - ‬6 min walk - ‪Dukamo Coffee - ‬7 min walk - ‪Mood Addis Ababa - ‬8 min walk - ‪Midtown - ‬7 min walk - ‪La Parisienne - ‬6 min walk ## About this property ### Friendship International Hotel Upscale hotel located in Bole At Friendship International Hotel, you can look forward to a free breakfast buffet, a free roundtrip airport shuttle, and a nightclub. For some rest and relaxation, visit the sauna or the steam room. In addition to a grocery/convenience store and shopping on site, guests can connect to free in-room WiFi. Other perks at this hotel include: - Free self parking and valet parking - A free area shuttle, babysitting (surcharge), and a computer station - Multilingual staff, concierge services, and a 24-hour front desk Room features All 104 individually furnished rooms include comforts such as 24-hour room service and private hot tubs, in addition to thoughtful touches like fireplaces and first-run movies. Other conveniences in all rooms include: - Heating and ceiling fans - Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds - Bathrooms with hydromassage showers and deep soaking tubs - Flat-screen TVs with satellite channels and first-run movies - Balconies, refrigerators, and electric kettles ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/10000000/9860000/9853500/9853499/f115830d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Washington Hotel Bole - Spa - Free airport shuttle - Parking included - Free WiFi 6.4 18 reviews CA $75 CA $86 total includes taxes & fees Dec 17 - Dec 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=9853499&PinnedHotelID=9853499&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/23000000/22590000/22580200/22580170/b5ba3d35.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Saro Maria Hotel Bole - Spa - Parking included - Free WiFi - 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evening/night](https://images.trvl-media.com/lodging/20000000/19290000/19280900/19280822/3e9096d8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sapphire Addis Hotel Bole - Spa - Free WiFi - Restaurant - Breakfast available 8.0 Very good 136 reviews CA $64 CA $82 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=19280822&PinnedHotelID=19280822&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transportation - 24-hour free roundtrip airport shuttle - Free area shuttle - Free self parking on site - Free valet parking on site ### Food and drink - Free buffet breakfast available daily 6:00 AM to 10:00 AM - 2 bars/lounges - A coffee shop/cafe - A restaurant - Coffee and tea in common areas - Snack bar/deli ### Things to do - 24-hour gym - Nightclub - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Babysitting (surcharge) - Free area shuttle - Grocery/convenience store - In-room crib - In-room refrigerator - Laundry facilities - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Computer station - Conference center (3,228 square feet of space) - Meeting rooms ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Wheelchair accessible (may have limitations) ### More - Banquet hall - Built in 2013 - Smoking not allowed ## Room amenities ### Bedroom - Free crib - Pillowtop mattress - Rollaway/extra bed (surcharge) ### Bathroom - Bathrobes - Bidet - Deep soaking bathtub - Free toiletries - Hair dryer - Hydromassage showerhead - Private bathroom - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - First-run movies - Flat-screen TV with satellite channels - Pay movies ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Free bottled water - Free minibar (limited items) - Refrigerator ### More - Access via exterior corridors - Ceiling fan - Desk - Fireplace - Heating - Individual furnishings - Iron/ironing board on request - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 7 AM; Check-in end time: 5 AM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 12:30 PM Contactless check-out available ### Special check-in instructions This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for ETB 110.0 per night Free cribs are available on request at the property ### Property payment types ## Important information ### Optional extras - Rollaway bed fee: ETB 110.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property ### Property is also known as Friendship Hotel Friendship International Addis Ababa Friendship International Hotel Friendship International Hotel Addis Ababa Friendship Addis Ababa Friendship Hotel Addis Ababa Friendship International Hotel Hotel Friendship International Hotel Addis Ababa Friendship International Hotel Hotel Addis Ababa ## Frequently asked questions ### Is Friendship International Hotel pet-friendly? ### How much does it cost to stay at Friendship International Hotel? ### How much is parking? ### What time is check-in at Friendship International Hotel? ### What time is check-out at Friendship International Hotel? ### Does Friendship International Hotel provide a shuttle to the airport? ### Where is Friendship International Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Friendship International Hotel Reviews ## Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 37 8 - Good 29 6 - Okay 23 4 - Poor 13 2 - Terrible 21 ### 7.2/10 Cleanliness ### 7.2/10 Staff & service ### 7.2/10 Amenities ### 6.8/10 Property conditions & facilities ### 7.2/10 Eco-friendliness ## Reviews ### 8/10 Good #### Yohannes Oct 6, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel offers a comfortable and inviting stay, with beautiful furniture and a well-designed bathroom that add to its charm. While the rooms are already appealing, they could benefit from some regular preventative maintenance to maintain their top-notch quality. The staff are friendly and attentive, and the food is delicious, making for a delightful experience. ##### Yohannes Stayed 1 night in Oct 2025 ### 10/10 Excellent #### CAMILLE LAURE Sep 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Happy with the faciity ##### CAMILLE LAURE Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Abel Feb 19, 2025 Liked: Staff & service, amenities, property conditions & facilities Excellent location ##### Abel Stayed 3 nights in Feb 2025 ### 8/10 Good #### TEWABECH AMARE Apr 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Coolest place Amazing experience, I’m quite sure I will visit again 👍 ##### TEWABECH AMARE Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Johannes Apr 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very satisfied. I had a great stay at the Friendship International Hotel. Great, friendly, and very helpful staff, first class services, an amazing room with everything, all for a very read price. Very appealing and clean hotel with great art work. Only five minutes from the airport by shuttle in a beautiful and modern part of town. Will gladly stay here again on my next visit. JN ##### Johannes Stayed 1 night in Apr 2025 ### 2/10 Terrible #### Daniel Oct 7, 2024 Disliked: Cleanliness, staff & service, property conditions & facilities Food was good ##### Daniel Stayed 1 night in Oct 2024 ### 10/10 Excellent #### Daniel Jun 30, 2025 Liked: Staff & service, amenities, property conditions & facilities cockroach ##### Daniel Stayed 27 nights in Mar 2025 ### 10/10 Excellent #### Pawel Jun 24, 2025 Liked: Cleanliness Disliked: Amenities Ok ##### Pawel Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Tedla Oct 19, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best location about one to two mile from airport has shuttle service and great customer service plenty food to choose for breakfast free of charge I will be back definitely ##### Tedla Stayed 1 night in Oct 2022 ### 8/10 Good #### Samuel Jun 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Dining experience was not that great. The order of food came quick but for over an hour no one came to ask. I had to find waitress even to order more drinks and ask for the bill. In the bathroom, no floor mat or hand towels provided. ##### Samuel Stayed 1 night in Jun 2025 ### 6/10 Okay #### Raymond Feb 10, 2025 #### Nice hotel but could improve I've stayed here at least 4 times in recent years. The staff is always friendly. The breakfast is outstanding. The wifi simply didn't work in the lobby or room, even after asking assistance, it still would not work. The bed is not comfortable but he area is nice and staff always helpful. ##### Raymond Stayed 2 nights in Jan 2025 ### 8/10 Good #### Shaddad Feb 26, 2023 Liked: Cleanliness, staff & service, property conditions & facilities #### Great It was good and always when I visit there I stay in it The location is great ##### Shaddad Stayed 3 nights in Feb 2023 ### 6/10 Okay #### Endalkachew Apr 29, 2024 Liked: Staff & service Disliked: Cleanliness Location is good. Breakfast is excellent. Cleanliness of room and bath shower needs attention. ##### Endalkachew Stayed 2 nights in Apr 2024 ### 10/10 Excellent #### DYIR Jul 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Safe place ##### DYIR Stayed 2 nights in Jul 2022 ### 8/10 Good #### Idrissa Jan 10, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff service is great! ##### Idrissa ### 8/10 Good #### Yohanes May 11, 2024 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness It was a good stay, but the bathroom need extensive cleaning. The shower need cleaning really well., ##### Yohanes Stayed 1 night in May 2024 ### 10/10 Excellent #### Shaddad Jul 13, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great I am pleased again to book in such hotel And i will do it again if i ever travel back to Addis . Also the room views is very nice Thank you again ![City view from my room](https://a.travel-assets.com/ugc/hotel-reviews/1D4F71BC4CE3F39CB260339F3901AAF16BF6A18C1657726318030.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Shaddad Stayed 4 nights in Jul 2022 ### 4/10 Poor #### Zico Oct 26, 2025 Disliked: Cleanliness, amenities, property conditions & facilities Staff are great and helpful. However, when a hotel rates itself a 4-Star, service, food quality, cleanliness, shower, toilets etc should meet the requirements. Showers do not drain, toilet is smelly, mini fridge barely works.., pillows are most uncomfortable and do not meet 4-Star standard. Furthermore: safe box did not have proper easy to follow instructions… and can be easily opened by any one, just terrible. We arrived early and were told No breakfast on the first checkin day.., fair enough but some consideration would have appreciated especially that we had with us a baby 9 months old. We asked for drinking water at some stage because our 9 month old baby needed baby formula… we were told no water can be given as the daily ration is two 600mLs bottles per day. Just terrible. We were 3 guests including a child… and to have 2 towels per day is just ridiculous. Wifi is weak and slow. Finally: staff are friendly and they try to help when help is needed. We booked a hotel and not just staff help, the hotel is just terrible for the price. I definitely wouldn’t recommend to anyone and would surely not want to stay there ever again. Showers leak, the spa also leaks and does not even work … toilet papers - there was hardly any… just one toilet paper for 3 guests … was just ridiculous… pillows are of poor quality … food quality and food variety was just poor… please remedy all the problems. Hotel staff were always friendly and helpful. ##### Zico Stayed 4 nights in Oct 2025 ### 8/10 Good #### salah Apr 26, 2024 Liked: Cleanliness, staff & service, property conditions & facilities I like it ##### salah Stayed 1 night in Apr 2024 ### 4/10 Poor #### Alexander May 3, 2024 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities As international standard hotel i was expecting some decency and clearness, however i did not get that. The hotel completely need some attention. ##### Alexander Stayed 7 nights in Apr 2024 ### 6/10 Okay #### ALEBACHEW Dec 3, 2022 Price ##### ALEBACHEW ### 2/10 Terrible #### Daniel Oct 7, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Poor service, no clean towels, bath floor full of water ##### Daniel Stayed 1 night in Oct 2024 ### 6/10 Okay #### Verified traveller Mar 9, 2023 Disliked: Property conditions & facilities, room comfort #### Wasn’t perfect Was ok Bed was hard ##### Verified traveller Stayed 3 nights in Mar 2023 ### 2/10 Terrible #### Mohamed Sep 1, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The manager of the hotel treat us very badly. The hospitality staff is unprofessional . ##### Mohamed Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Daniel Dec 1, 2022 Liked: Cleanliness, staff & service The room refrigerator & the telephones completely out of service. 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