Title: Dreams Acapulco Resorts & Spa - All Inclusive - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=36777013&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Dreams Acapulco Resorts & Spa - All Inclusive Family fun on the beach, with 2 outdoor pools, near Diana the Huntress ## Photo gallery for Dreams Acapulco Resorts & Spa - All Inclusive ![2 outdoor pools - Dreams Acapulco Resorts & Spa - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/c24f8268.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Dreams Acapulco Resorts & Spa - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/6f3a376e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Deluxe Room, 2 Double Beds, Ocean View - Dreams Acapulco Resorts & Spa - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/004d1e18.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area - Dreams Acapulco Resorts & Spa - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/ba3a00c8.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor banquet area - Dreams Acapulco Resorts & Spa - All Inclusive (Acapulco)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/28c1417e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Dreams Acapulco Resorts & Spa - All Inclusive offers beachfront relaxation with great amenities. Enjoy morning yoga, lounge by two pools, or browse on-site designer shops. Seven restaurants serve meals all day, and a coffee shop provides the perfect morning pick-me-up. ## Reviews 6.8 ## Popular amenities - Bar - All-inclusive - Room service - Pool - Parking available - Housekeeping ## Room options ### Check availability for these dates Tonight [Dec. 12 - Dec. 13](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=36777013&PinnedHotelID=36777013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-13&selected=36777013&PinnedHotelID=36777013&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=36777013&PinnedHotelID=36777013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=36777013&PinnedHotelID=36777013&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=36777013&PinnedHotelID=36777013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=36777013&PinnedHotelID=36777013&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=36777013&PinnedHotelID=36777013&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=36777013&PinnedHotelID=36777013&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 11 of 11 rooms ### View all photos for Deluxe Room, 2 Double Beds, Mountain View ![Minibar, in-room safe, laptop workspace, iron/ironing board](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/c117012d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Mountain View ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 291 sq ft - City view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Ocean View ![Deluxe Room, 2 Double Beds, Ocean View](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/004d1e18.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 624 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View ![Shower, free toiletries, towels](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/0752129c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Partial Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 624 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, Ocean View ![Deluxe Room, 1 King Bed, Ocean View](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/b9bf68d8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 624 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Partial Ocean View ![Deluxe Room, 1 King Bed, Partial Ocean View](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/b4914bfc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Partial Ocean View ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 624 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ### View all photos for Junior Suite, 1 King Bed, Oceanfront (Preferred Club) ![Junior Suite, 1 King Bed, Oceanfront (Preferred Club)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/d258e60c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed, Oceanfront (Preferred Club) ### Highlights Balcony Separate dining area Air conditioning Connecting rooms available Plasma TV Separate bedroom Ceiling fan Private bathroom - 1432 sq ft - 1 bedroom - Bay view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 2 Double Beds, Ocean View (Preferred Club) ![Deluxe Room, 2 Double Beds, Ocean View (Preferred Club)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/67c489f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Ocean View (Preferred Club) ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 624 sq ft - Ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club) ![Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/70ffdcd7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 2 Double Beds, Partial Ocean View (Preferred Club) ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 624 sq ft - Partial ocean view - Sleeps 4 - 2 Double Beds ### View all photos for Family Room, Ocean View (Preferred Club) ![Family Room, Ocean View (Preferred Club)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/6a426a61.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, Ocean View (Preferred Club) ### Highlights Balcony Air conditioning Connecting rooms available Free cribs/infant beds Plasma TV 2 bedrooms Ceiling fan 2 bathrooms - 947 sq ft - 2 bedrooms - Ocean view - Sleeps 6 - 1 King Bed and 2 Double Beds ### View all photos for Deluxe Room, 1 King Bed, Ocean View (Preferred Club) ![Deluxe Room, 1 King Bed, Ocean View (Preferred Club)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/a4d0c19e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Ocean View (Preferred Club) ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 624 sq ft - Ocean view - Sleeps 2 - 1 King Bed ### View all photos for Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club) ![Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club)](https://images.trvl-media.com/lodging/37000000/36780000/36777100/36777013/f722d851.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room, 1 King Bed, Partial Ocean View (Preferred Club) ### Highlights Balcony Air conditioning Connecting rooms available Plasma TV Ceiling fan Private bathroom Coffee/tea maker Minibar - 624 sq ft - Partial ocean view - Sleeps 2 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Dreams-Acapulco-Resort-Spa-All-Inclusive.h36777013.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Dreams-Acapulco-Resort-Spa-All-Inclusive.h36777013.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.84279%2C-99.84984&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=OSdfYKeYXGPth-TXs-Y6NoSHk9k=) Av. Costera Miguel Alemán no.1, Col. Icacos, Acapulco, GRO, 39860 #### What's nearby - Icacos Beach \- 5 min walk \- 0.5 km - Casa de la Cultura \- 8 min walk \- 0.8 km - El Rollo Acapulco \- 10 min walk \- 0.9 km - Acapulco Convention Center \- 19 min walk \- 1.6 km - Acapulco Golf Club \- 6 min drive \- 2.3 km #### Getting around - General Juan N. Alvarez Intl. Airport (ACA) - 24 min drive #### Restaurants - ‪Starbucks - ‬6 min walk - ‪Tacos' Tumbras - ‬7 min walk - ‪Vips - ‬3 min walk - ‪Starbucks - ‬3 min walk - ‪Restauran la Cabaña - ‬6 min walk ## About this property ### Dreams Acapulco Resorts & Spa - All Inclusive Upscale all-inclusive property near Diana the Huntress Located close to Condesa Beach and Papagayo Beach, Dreams Acapulco Resorts & Spa - All Inclusive provides a terrace, designer stores on site, and a coffee shop/cafe. With amenities like a beachfront location and free beach cabanas, this property is the perfect place to soak up the sun. At the 7 on-site restaurants, enjoy breakfast, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; the property also has a garden, a playground, and a hair salon. Free in-room WiFi is available to all guests, along with an arcade/game room and dry cleaning/laundry services. Additional perks include: - 2 outdoor pools - Valet parking (surcharge), an elevator, and a 24-hour front desk - A porter/bellhop, beach umbrellas, and concierge services - A reception hall, a TV in the lobby, and a front-desk safe Room features All 605 rooms offer comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning. Other amenities include: - Showers and free toiletries - 42-inch plasma TVs with cable channels - Wardrobes/closets, balconies, and LED light bulbs ### All-inclusive details This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/1000000/120000/115600/115540/cab3b085.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Quinta Real Acapulco Acapulco Diamante - Pool - Spa - Kids pool - Parking included 8.8 Excellent 665 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=115540&PinnedHotelID=115540&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Superior King | View from room](https://images.trvl-media.com/lodging/1000000/20000/10200/10125/a29c644b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Royal Beach Acapulco - All Inclusive Playa Guitarrón - Pool - All-inclusive - Spa - Kids pool 8.4 Very good 80 reviews CA $254 CA $305 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=10125&PinnedHotelID=10125&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/114000000/113400000/113394400/113394360/04acf36f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villa Marena Hotel Boutique Coyuca de Benitez - Pool - Pet-friendly - Parking included - Free WiFi 6.0 1 review CA $185 CA $222 total includes taxes & fees Dec 18 - Dec 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=113394360&PinnedHotelID=113394360&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, free beach cabanas, sun loungers, beach towels](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/44c402d0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Elcano Acapulco Costera Acapulco - Pool - Kids pool - Parking included - Free WiFi 8.2 Very good 1,001 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-27&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch served; 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includes in/out privileges) - Wheelchair-accessible parking available ### Food and drink - 4 bars/lounges - 7 restaurants - A coffee shop/cafe - Coffee and tea in common areas - Snack bar/deli ### Restaurants on site - Barefoot Grill - Coco Cafe - El patio - La Ceiba - Portofino ### Things to do - 2 outdoor pools - Arcade/game room - Designer stores - Free children's club - Gym - Playground - Shopping - TV in common areas - Yoga classes ### Family friendly - 2 outdoor pools - Arcade/game room - Free children's club - Free supervised activities for children - In-room babysitting (surcharge) - Laundry facilities - Playground - Snack bar/deli ### Conveniences - 24-hour front desk - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - 11 meeting rooms - Business center - Conference center ### Outdoors - Beach towels - Beach umbrellas - Free beach cabanas - Garden - On the bay - On the beach - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Handrails in stairways - Pool hoist on site - Smooth flooring in room - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - At least 80% lighting from LEDs - Banquet hall - Eco-friendly cleaning products used - Local culture and ecosystem education - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Free toiletries - Shower - Towels provided ### Entertainment - 42-inch plasma TV with cable channels ### Food and drink - 24-hour room service - Coffee/tea maker - Minibar ### More - Access via exterior corridors - Air conditioning - Ceiling fan - Connecting rooms available - Iron/ironing board - Laptop workspace - Laptop-compatible safe - LED lighting - Phone - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age: 18 ### Check-out Check-out before noon Late check-out subject to availability A late check-out fee will be charged ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Renovations and closures This property is closed from December 14 2023 to December 31 2024 (dates subject to change). ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of USD 65 per pet, per night Welcoming dogs only 1 total (up to 22 lbs per pet) Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Uncovered valet parking fee: USD 10 per night (in/out privileges) - Pet fee: USD 65 per pet, per night - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property uses eco-friendly cleaning products Safety features at this property include a fire extinguisher and a smoke detector ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation ### Property is also known as Dreams Acapulco & Spa Acapulco Dreams Acapulco Resort & Spa Hotel Dreams Acapulco Resort & Spa Acapulco Dreams Acapulco Resort & Spa Hotel Acapulco ## Frequently asked questions ### Does Dreams Acapulco Resorts & Spa - All Inclusive have a pool? ### Is Dreams Acapulco Resorts & Spa - All Inclusive pet-friendly? ### How much is parking? ### What time is check-in at Dreams Acapulco Resorts & Spa - All Inclusive? ### What time is check-out at Dreams Acapulco Resorts & Spa - All Inclusive? ### Are there all-inclusive benefits at Dreams Acapulco Resorts & Spa - All Inclusive? ### Where is Dreams Acapulco Resorts & Spa - All Inclusive located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Dreams Acapulco Resorts & Spa - All Inclusive Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.6 Cleanliness ### 7.0 Location ### 7.6 Staff & service ### 7.6 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 106 8 - Good 96 6 - Okay 78 4 - Poor 58 2 - Terrible 60 ## Reviews ### 10/10 Excellent #### Kelly Oct 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an amazing time. We loved our room and the service throughout the hotel was phenomenal!!!! Best we ever had. In particular, we would like to recognize Jorge Quezada from The Pescador restaurant, and Ernesto from the Pescador bar, for their hard work in providing amazing service. We stayed for a week and got tired of our food options though Changing the menus up more would be helpful. Also, a little more adult entertainment please. We loved the casino night. Overall it was great. ##### Kelly Stayed 7 nights in Oct 2023 ### 10/10 Excellent #### jorge Jul 7, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Great place to enjoy vacations with your family!!! ##### jorge ### 8/10 Good #### Edgar May 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I stayed here for 3 days it was good when you want a quick getaway from mexico. Beach was clean and hotel was very nice ##### Edgar Stayed 2 nights in Apr 2023 ### 10/10 Excellent #### Maria Guadalupe Nov 13, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful hotel with friendly staff. The room was clean and spacious with a beautiful view to the ocean. ##### Maria Guadalupe Stayed 7 nights in Nov 2022 ### 10/10 Excellent #### Ana Lilia Mar 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great place Clean and comfy. The rooms are really big, the hotel looks good. The service is amazing, people is very friendly and warm. The food could be more varied, very tasty ##### Ana Lilia Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Adela Aug 5, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was splendid ##### Adela Stayed 3 nights in Aug 2022 ### 10/10 Excellent #### Carla E Dec 2, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was pleasant, but they need to update the seating areas. ##### Carla E ### 8/10 Good #### Maria Dolores Jul 21, 2023 It’s good just need to improve the food ##### Maria Dolores Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### WENDY Sep 12, 2023 Liked: Cleanliness, staff & service, property conditions & facilities I wish there is more things do to at night ##### WENDY Stayed 3 nights in Sep 2023 ### 6/10 Okay #### Noreen Jan 17, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities Food was awful. Very disappointing that there was little to no entertainment and that the beach closed at 7p. View was amazing and rooms were nice and big but will never be returning. ##### Noreen ### 8/10 Good #### Ramón Apr 9, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The beach and staff friendliness. Good breakfast (room service), but not good food for lunch and dinner (good options but not great taste). Not many options in the room service menu and terrible service of beverages in the room (we had to call everyday to ask for bottles of water and it took them up to two hours to bring them) ##### Ramón Stayed 7 nights in Apr 2023 ### 2/10 Terrible #### Alicia Yasmin Cisneros Aug 7, 2023 Disliked: Cleanliness, property conditions & facilities The restaurants had the same food. The nightlife and pool life was very boring. The whole hotel itself looked old and not new. Some of the staff members were nice - but others were not so nice. ##### Alicia Yasmin Cisneros Stayed 5 nights in Jul 2023 ### 4/10 Poor #### Marianela Apr 13, 2023 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities I was expecting better. Dirty hotel, pool area smells terrible, bathrooms at pool area always dirty, food options are reduced and quality very poor. I stayed in other Dreams hotel and the experience was completely different. Only good thing is the friendly staff. ##### Marianela Stayed 3 nights in Apr 2023 ### 4/10 Poor #### Geraldine Jul 31, 2023 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities The facilities and building are too old. The food is not good. ##### Geraldine Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### VALENTIN Aug 1, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Ok ##### VALENTIN Stayed 1 night in Jul 2023 ### 2/10 Terrible #### Scarlet Jul 21, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities This place is absolutely horrible. The bad reviews are very accurate. It's very dirty, the food is terrible (tons of flies on everything) and the staff is not welcoming. This stay is one of the biggest regrets I've ever had traveling. Do NOT waste your money on this place. It has a bad vibe and I could not wait to leave. ##### Scarlet Stayed 4 nights in Jul 2023 ### 4/10 Poor #### Alicia Aug 24, 2022 Disliked: Cleanliness, amenities, property conditions & facilities It does not meet the Dreams standard. Poorly maintained facilities, very few dining options and the quality of the food is not there. The staff was kind but rhey can only do so much with what they have ##### Alicia Stayed 4 nights in Aug 2022 ### 4/10 Poor #### Claudia Jul 9, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Our room was dirty. Stains and hair on the bed, hair on both sinks, hair on shower drain. There’s black mold on restroom ceiling. They do not turn on the a/c in lobby, inside bar, cafe areas. It is extremely uncomfortable. You try to enjoy your your ice cream in the cafe because the ice cream parlor is closed, but it’s melting faster than you can eat it. ##### Claudia Stayed 3 nights in Jul 2022 ### 2/10 Terrible #### Cristobal Jul 5, 2022 Disliked: Staff & service Terrible experience here. Many families (including mine) had to wait 40 minutes for a simple check in in a lobby without air conditioning at 40°C (and it was not even on high season). Staff was rude and unable to to a simple adjustment to our booking. Food options very limited, beach lounge installations were not enough for all the guests (meaning no shadow, no waiter service), and finally, the beach is ugly and full of thrash in that side of Acapulco. Def not worth it. I highly recommend investing the same amount of money for a five-star hotel in Diamante zone. ##### Cristobal Stayed 4 nights in Jun 2022 ### 4/10 Poor #### Robyn Mar 19, 2023 Disliked: Staff & service #### Yes. The food really is that bad! Room was not ready when we got there and we had to wait until well after check in time to get in our room. Eventually made it to the pool, and tried to order drinks and were told there was no tequila! At a resort in Mexico!?! This was the start of a pattern. One night there was no white wine. Then told there was no butter for our breadrolls. Guess I should have believed the reviews - food was well below average. Lack of choice and lack of flavour! We have stayed at other Dreams in Mexico and this falls well short of our expectations. Will not be back here! ##### Robyn Stayed 6 nights in Mar 2023 ### 2/10 Terrible #### Jennifer May 30, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Terrible trip, we arrived at 11:00 and they wouldn't let us use the pool or eat, they said we would have to wait until 1:30 or pay $30 per person, same with check out, if we wanted to use facilities after 12:00 we had to pay $30 per person. Pools were very dirty, waiters at restaurant and drink service were rude and didn't really serve us. If you go to the bar they ignore you and only help the waiters. The restaurants have an hour wait for every meal and the food is gross. Room service, my son found a cockroach and 2 hairs in his fries and a bone in his hamburger. Laura at front desk is rude, Virginia in the buffet is rude, the guards at front are rude, they didn't even want to let us park our car early, and we had to pay $120 pesos a day for parking. Door men are also rude, don't offer to help with bags. I went to dreams in riviera maya and it was a totally different experience, this dreams is really bad for what we paid. ##### Jennifer Stayed 3 nights in May 2023 ### 6/10 Okay #### Alexandra Apr 19, 2023 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Food was not good and very little options. Being in Mexico your expectations for food is high and was very disappointing. Restaurants on site were always busy and didn’t have a waiting time of how long we would be waiting for at some point we were forced to eat out of the all inclusive because your staff failed to give us a waiting time. Which left the family disappointed and hungry. For being “dog friendly” you guys can do a lot better since you are one of the few. We were in vip lounge and that was probably the only good service we received but not allowed to take in our dog after initial registration. Waste a money if we couldn’t take advantage because of our pet. The pool servers would take forever to give us drinks while at the pool we would have to get out of the pool to go to a nearby bar. You have too many guests with many accommodations as waiting for the elevator would also cause traffic and wait long time. Sad that it has a nice beach view, location and I cannot recommend for all these reasons. ##### Alexandra Stayed 3 nights in Apr 2023 ### 2/10 Terrible #### Consuelo Emilia Meza Oct 28, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities una desilusión total de la cadena Dreams, están en transición pero ni las amenidades, ni la limpieza de las habitaciones, ni las instalaciones, ni el personal, ni actividades ni nada. ##### Consuelo Emilia Meza Stayed 3 nights in Oct 2023 ### 2/10 Terrible #### Diego Oct 3, 2023 Liked: Cleanliness, property conditions & facilities Disliked: Amenities pague la opción vip pero la verdad es que fue un robo, el hotel no tenía las bebidas que prometieron, el bar estaba ya cerrado a las 11, no tenían vasos limpios, el servicio de bebidas en la playa bueno pero lento, poca variedad de comida, nada de mariscos o pescados, el hotel se quedó sin tequila a las 12 pm. me sentí estafado con lo que pagué y el sentimiento para otros huéspedes era peor. ##### Diego Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### Salma Oct 2, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Todo muy bien, lo unico que no me gusto es que despues de las 6pm ya no utilicen vasos de plastico y por ese motivo no te quieren dar bebidas fuera del bar o del restaurante. Cuando tu pagas el todo incluido. ##### Salma Stayed 3 nights in Sep 2023 ## Expedia's Latest Trends ### Hotels > [Cheap Hotels in Canmore](https://www.expedia.ca/Canmore-Hotels-Cheap-Hotels.0-0-d10131-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Hotels in Paris](https://www.expedia.ca/Paris-Hotels.d179898.Travel-Guide-Hotels) > > [Ocean El Faro Resort - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Ocean-El-Faro-Resort-All-Inclusive.h27395552.Hotel-Information) > > [Hotel Aura del Mar](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Aura-Del-Mar.h1152128.Hotel-Information) > > [Thompson Zihuatanejo, A Beach Resort, by Hyatt](https://www.expedia.ca/Zihuatanejo-Hotels-Thompson-Zihuatanejo.h530278.Hotel-Information) > > [Princess Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Princess-Mundo-Imperial.h12592270.Hotel-Information) > > [Fiesta Resort Central Pacific - All Inclusive](https://www.expedia.ca/Barranca-Hotels-Fiesta-Resort-Central-Pacific-All-Inclusive.h692315.Hotel-Information) > > [Bahia Principe Grand Punta Cana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Grand-Punta-Cana-All-Inclusive.h1091208.Hotel-Information) > > [Hotel Irma](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Irma.h173536.Hotel-Information) > > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Ramada by Wyndham Coquitlam](https://www.expedia.ca/Vancouver-Hotels-Ramada-By-Wyndham-Coquitlam.h24475.Hotel-Information) > > [Catalina Beach Resort](https://www.expedia.ca/Zihuatanejo-Hotels-Catalina-Beach-Resort.h64050.Hotel-Information) > > [Las Brisas Acapulco](https://www.expedia.ca/Acapulco-Hotels-Las-Brisas-Acapulco.h23260.Hotel-Information) > > [Nobu Hotel Los Cabos](https://www.expedia.ca/Cabo-San-Lucas-Hotels-Nobu-Hotel-Los-Cabos.h33617448.Hotel-Information) > > [Hotel Palacio Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information) > > [Solez Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Solez-Zihuatanejo.h45152034.Hotel-Information) ### Flights > [Flights from Delhi (DEL) to Bali (BLC)](https://www.expedia.ca/lp/flights/del/blc/delhi-to-bali) > > [Flights from Fort McMurray (YMM) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/ymm/yvr/fort-mcmurray-to-vancouver) > > [WestJet](https://www.expedia.ca/WestJet-Flights.cWS.Travel-Guide-Airlines) > > [Flights from Calgary (YYC) to Minneapolis - St. Paul (MSP)](https://www.expedia.ca/lp/flights/yyc/msp/calgary-to-minneapolis) > > [Flights from Montreal (YUL) to Las Vegas (LAS)](https://www.expedia.ca/lp/flights/yul/las/montreal-to-las-vegas) > > [Flights from Vancouver (YVR) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/yvr/yyz/vancouver-to-toronto) > > [Flights from Fort Lauderdale (FLL) to Montreal (YUL)](https://www.expedia.ca/lp/flights/fll/yul/fort-lauderdale-to-montreal) > > [Flights from Toronto (YYZ) to Manila (MNL)](https://www.expedia.ca/lp/flights/yyz/mnl/toronto-to-manila) > > [Flights from Saskatoon (YXE) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/yxe/pvr/saskatoon-to-puerto-vallarta) ### Activities ### Packages > [Rocky Point Park](https://www.expedia.ca/Rocky-Point-Park-Port-Moody.d553248621532863991.Vacation-Attraction)